Plas Bryn Rhosyn

Heol Illtyd, Neath SA10 7SE
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24 Reviews
  • Plas Bryn Rhosyn, Neath
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Tracey Patten (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)

Visiting

  • Visiting is highly encouraged and visiting hours are very flexible on all suites. However please note specific visiting hours on the Gnoll - Reablement suite, this is due to ongoing therapies through the day.

Parking

  • There is plenty of parking available on site for visitors, with dedicated disabled parking bay.

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Plas Bryn Rhosyn Reviews (24)

Over all time Plas Bryn Rhosyn has 24 reviews.

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Date Published
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Reviewer Connection to Plas Bryn Rhosyn
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Total of 24, showing 1-20
Review from Beverly W (Cousin of Resident) published on 20 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last ten years or so, my husband and I have had, on occasion, to visit several family members and friends in nursing or care homes. Plas Bryn Rhosyn is easily the best of them all. The staff are always most helpful, friendly and polite without exception. My cousin couldn't be looked after better.
Reply from Stuart Davies, General Manager at Plas Bryn Rhosyn

Thank you so much for taking the time to write and submit your review. We are very pleased to hear that you have found your visits to Plas Bryn Rhosyn to be positive ones. I shall share your kind words with the staff teams who'll be pleased to hear such positive feedback. Thank you again.

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Review from R G (Respite Resident) assisted by family/friend published on 4 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a privilege to stay at the beautiful Gnoll Suite in Plas Bryn Rhosyn. The facilities were excellent and the care and thoughtfulness given readily by the staff was exemplary.
Reply from Stuart Davies, General Manager at Plas Bryn Rhosyn

Thank you so much for taking the time to complete a review, it’s no nice to hear such positive words and that you enjoyed your stay with us. I will pass on your kind comments to the staff team, and we all wish you the very best.

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Review from Ewan T J (Husband of Resident) published on 13 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of the care and physiotherapy my wife is receiving at Plas Bryn Rhosyn. In the time she has been resident here, her mobility has greatly improved and the staff are exceptional, I can't praise them highly enough. Thank you very much to you all for the care you give to my wife.
Reply from Stuart Davies, General Manager at Plas Bryn Rhosyn

Thank you so much for taking the time to write a review. I am very please to hear how well your wife has come along during her stay with us. I will share your positive comments with the staff who'll be thrilled to hear them. Thank you again.

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Review from Philip R (Son of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough about the care provided by all of the staff, everyone was caring and proffesional. The home was clean bright and warm the food was varied and tasty. The only reason my father moved out was no permenant room was available.
Reply from Stuart Davies, Manager at Plas Bryn Rhosyn

Thank you very much for taking the time to submit a review. I will share your comments with the staff team who'll be very happy to hear of your praise. We were very sorry not to be able to accommodate your father on along term basis and hope he has settled in well in his new home.

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Review from Mark H (Son of Resident) published on 19 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plas Bryn Rhosyn is bright, clean and appropriately decorated.
The staff are always friendly and helpful.
My mother is receiving excellent care and it is a relief off me to know my mother is well looked after.
There is often entertainment provided in the central "cwtch" area as well as in the individual
units.
Overall I am happy with my mother's care and well being.
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Review from Pamela C (Resident) published on 19 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good looking after from the staff etc.
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Review from Dora H (Resident) published on 19 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Plas Bryn Rhosyn to help you recover your health.
All the staff have been excellent in helping you recover and very kind.
I have no complaints on anything.
Thank you.
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Review from Vera B (Sister of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is extremely clean and airy with plenty of natural light. The staff are the best and very caring.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you very much for taking the time to complete a review, we are very proud of our staff team and they will be thrilled to hear your very kind words. Thanks again.

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Review from L E (Daughter of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my mum is very well cared for with friendly helpful staff who appear to enjoy their job. I feel she is respected as an individual and her beliefs and wishes are carried out. Staff always maintain mum's dignity. She enjoys the activities that take part in the care home.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you very much for taking the time to complete your review. We are very happy to hear that you feel that Mum is well cared for, and that you find our staff team friendly and helpful. We have a very good staff team here and they will be happy to hear such positive feedback. Maintaining people's independence and dignity are key for us, and I'm really glad to hear that Mum's beliefs are also respected. Thanks again for your review.

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Review from Mary E (Cousin of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very polite staff.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you for your review. I am very glad to hear that you have found our staff to be polite on your visits. It's important to us that all families, friends, and visitors are treated with respect and made comfortable. Thanks again.

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Review from A J (Partner of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very approachable, courteous, friendly, knowledgeable and helpful. My partner has been treated as a friend but also with respect and dignity. All staff have been kind and supportive to me during his stay. There are plenty of activities and the home has a friendly, warm feel.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you for taking the time to complete your review. It is very pleasing to hear such positive feedback about our staff team. Activities is a key area that we have been working on recently and it's nice to hear positive remarks regarding it. I will happily share your comments with the staff team who'll be thrilled to hear them. Thanks again.

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Review from Adrian T (Son of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are friendly and helpful. My mother seems happy and settled. Residents have lovely rooms visiting times are quite flexible and always plenty of activities for the residents.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you for taking the time to complete your review. We are very glad to hear that your mother is happy and has settled in well at Plas Bryn Rhosyn, we are very happy to have her stay with us. I'm very pleased that you have found our staff to be friendly, helpful. It's important to us that family and friends can visit at a time that is convenient and easy for them as we understand how important visits are to all concerned. Thanks again.

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Review from Katrine W (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at Plas Bryn Rhosyn and I am very pleased with the care she is receiving. The staff are all very helpful and are quick to inform me if there are any problems regarding my mother's care. The staff make me and my family very welcome when we visit.
Reply from Stuart Davies, Registerd Manager at Plas Bryn Rhosyn

Thank you for taking the time to complete your review. It's nice to hear such positive comments and it's very good to know that both you and your family are made to feel welcome every time you visit. Ensuring that families are treated with respect and made comfortable during their visits is important to us. We're very pleased that you are happy with the care that your mother is receiving at Plas Bryn Rhosyn, and we're very happy to have her with us. Thanks again.

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Review from Norman Y (Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant peaceful home. Good sense of humour with staff. Staff are very professional in their roles.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you for taking the time to write your review. I am very pleased to hear that you have found the staff to be very professional whilst still being able to maintain their good sense of humour! We strive to create a peaceful and comfortable home for all within and are glad to hear that you are enjoying your stay with us.

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Review from Vernon R (Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you for taking the time to complete your review. We are very happy to hear that you have felt well looked after during your stay with us. I will share your positive comments with the team who'll be happy to hear them. Thank you again.

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Review from Yvonne P (Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my stay at the rehabilitation care home, I have received encouragement and lots of support which is an improvement after hospital. Each member of staff gives 100% to residents to return home when safe to do so and I think this is the way forward for treatment after an illness or fall.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you so much for taking the time to review us. I am very pleased to hear that you found your stay with us to be a positive and beneficial one. Our team at the reablement suite, along with all of our other staff are always committed to giving their very best in support of our residents. I will happily share your kind words to a team that will be thrilled to hear them. Thank you again.

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Review from Bernard T (Resident) published on 25 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am grateful.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you very much for taking the time to complete your review. We are very happy to hear that you found your time with us to be of benefit, and we all wish you well for the future.

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Review from C O (Daughter of Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one since my mother moved into Plas Bryn Rhosyn the staff are excellent, friendly and helpful, nothing is too much trouble for them.


Our family are much appreciated for all the help my mother receives and to see how content and happy she is.

Reply from Stuart Davies, Home Manager at Plas Bryn Rhosyn

Thank you very much for taking the time to write such lovely comments. We are very pleased to hear such positive words about our staff. They are a very dedicated and committed team, and we are very proud of them. I am also glad to hear that your mum is happy and content at Plas Bryn Rhosyn, and that you and your family are happy with the support that she receives. I shall share your comments with the staff team who'll be pleased to hear them. Thank you again.

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Review from Christopher T (Son of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my Mother receives. The home is well maintained and the dignity of the residents is always a priority.
Reply from Stuart Davies, Registered Manager at Plas Bryn Rhosyn

Thank you very much for taking the time to complete your review. I am glad to hear that you are very pleased with the care that your mother receives. We have a very dedicated care staff team whose priority is that of maintaining of dignity and respect of our residents. I will share your kind words with the team. Thanks again.

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Review from Margaret H (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention the care home gave to my mother was brilliant. I cannot fault them.
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Overview of Review Score

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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Frequently Asked Questions about Plas Bryn Rhosyn

What types of Care is Plas Bryn Rhosyn registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Plas Bryn Rhosyn have?

There are 59 Single Rooms.

What are the Facilities & Services at Plas Bryn Rhosyn?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Plas Bryn Rhosyn to the centre of Neath?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Plas Bryn Rhosyn to verify any information. View our terms and conditions. Plas Bryn Rhosyn has an Basic Service - more info.