Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)
recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)
we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)
Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)
recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)
we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)
Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.
A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.
Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...
Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.
A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.
Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and enriched life.
In the dementia care suites, residents have access to sensory areas, reminiscence activities and memory boxes. With its own minibus, residents frequently get out and about on day trips to places of local interest.
Exceptional facilities include spacious en-suite bedrooms, a cinema, a corner shop, a traditional pub and hair salon.
The home is divided into small care suites, each one having its own lounge, dining facilities, lifestyle kitchen and care team ensuring that residents are cared for by the same familiar faces every day.
Adjacent to Meadow Fields Health Centre and overlooking its namesake, Kiwi Park, Kiwi House is surrounded by pleasant sensory gardens with patio seating areas, an aviary and raised vegetable beds.
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Care Provided by Kiwi House Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Dementia Residential Care
For a maximum of 78 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Facilities
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,200
£1,200
Residential Dementia Care
£1,250
£1,250
Contact Kiwi House Care Home to confirm what's included and get a personalised quote:
Respite stays are subject to availability and minimum stay of 2 weeks.
The price(s) shown are provided by the care home. Contact Kiwi House Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Kiwi House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 5:00 PM)Careseekers and their loved ones are welcome to visit the home for a tour and to meet with the team. Please do advise your preferred time and we will do our best to accommodate.
Remote Tours of Kiwi House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 5:00 PM)Please advise your preferred method for your virtual tour and we will do our best to accommodate.
Kiwi House Care Home has a Review Score of 9.7 (9.683) out of 10, based on 19 reviews in the last 2 years. Over all time Kiwi House Care Home has 127 reviews.
Review from C E (Daughter of Resident) published on 26 January 2017 Submitted via Website•
Overall Experience
Mum is looked after to the best of everyone's ability despite the fact she is very high maintenance. The staff have been very diligent in adapting care plans and practical issues to meet Mum's increasing needs in order to maintain her safety. The staff show their genuine love for Mum when caring...
Mum is looked after to the best of everyone's ability despite the fact she is very high maintenance. The staff have been very diligent in adapting care plans and practical issues to meet Mum's increasing needs in order to maintain her safety. The staff show their genuine love for Mum when caring for her which is very reassuring for us. Nothing is too much trouble for the staff. As relatives, we are made to feel welcome and cared for and the staff are always friendly and happy to chat to us between caring for the other residents. We are offered refreshments during our visits and appreciate being able to visit at anytime of the day with no time restrictions and being allowed to stay for tasty meals when we can, even our dogs are welcomed, which mum finds very therapeutic.
Our overall impression is very good, although on some occasions the staffing levels seem a little sparse. However, the ethos is generally calm and welcoming and we are very pleased with our choice of care home for our Mum.
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Review from Liz M (Daughter of Resident) published on 26 January 2017 Submitted via Website•
Overall Experience
Kiwi has been a lifesaver. Mum is extremely well looked after by staff who really care about their residents and work hard with calmness and patience to create a relaxed atmosphere.
We are welcome at any time, as are the family dogs. Kiwi is spacious, bright, clean, uncluttered and well...
Kiwi has been a lifesaver. Mum is extremely well looked after by staff who really care about their residents and work hard with calmness and patience to create a relaxed atmosphere. We are welcome at any time, as are the family dogs. Kiwi is spacious, bright, clean, uncluttered and well maintained with a lovely garden. Kiwi goes out of its way to meet mum’s needs, adapting its approach where necessary. Proposed changes are discussed with family before implementation. We are kept informed by phone and during visits. Residents get to know their regular team of carers so although mum can no longer communicate effectively, staff understand what she likes and what works best for her. The lounges are spacious with both quieter areas and chattier spaces. Carers can safely see all areas. Our only slight concern is that at some busy times staff levels seem a little low although it meets the required ratio of staff to residents.
We are so grateful to the manager and the team for all they do.
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Review from T S (Son of Resident) published on 26 January 2017 Submitted via Postal Review Card•
Overall Experience
New home with teething problems. Staffing levels are increasing from not adequate to OK. Issues with dietary requirements - gluten free. More off-site activities required.
Very responsive when issues raised. Communication very good when medical/care issues occur.
New home with teething problems. Staffing levels are increasing from not adequate to OK. Issues with dietary requirements - gluten free. More off-site activities required.
Very responsive when issues raised. Communication very good when medical/care issues occur.
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Review from Trevor K (Nephew of Resident) published on 18 January 2017 Submitted via Website•
Overall Experience
What a surprise I had when I visited Kiwi Care Home, all new top quality building and the rooms were superb. As uncle is in early stages of Dementia we all felt that this home is putting the "Care" back into Carehome!
The staff were very welcoming and it gave the impression that nothing would...
What a surprise I had when I visited Kiwi Care Home, all new top quality building and the rooms were superb. As uncle is in early stages of Dementia we all felt that this home is putting the "Care" back into Carehome!
The staff were very welcoming and it gave the impression that nothing would have been too much trouble for them.
A guided tour of the home finally convinced us that this was the place for Uncle. Yes he liked it, especially the bar idea. He managed to speak to another old gentleman and found out they both liked cricket. I hope they get to see some!
Meals were not served whilst we were there but we have been informed that Uncle is eating rather well and has no complaints.
The support given to residents is second to none, we can rest easy knowing Uncle is in good hands.
Many thanks to the staff at Kiwi, you all deserve a medal for your kindness.
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Review from S J (Daughter of Resident) published on 12 December 2016 Submitted via Postal Review Card•
Overall Experience
My dad went to Kiwi for respite and was so impressed by the care he received, he decided to stay on. I was delighted to see him so safely settled. This was the man who was never going into a home! This is from the daughter who never wanted her dad to go into a home.
My dad went to Kiwi for respite and was so impressed by the care he received, he decided to stay on. I was delighted to see him so safely settled. This was the man who was never going into a home! This is from the daughter who never wanted her dad to go into a home.
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Review from Caron S (Daughter of Resident) published on 17 November 2016 Submitted via Website•
Overall Experience
Staff, this includes the manager, carers, cleaners and laundry lady, appear to be friendly, professional and attentive to my dad, and myself. This creates a pleasant environment. There are plenty of activities, and dad can choose, which he wants to participate in. Lovely new facilities and dad...
Staff, this includes the manager, carers, cleaners and laundry lady, appear to be friendly, professional and attentive to my dad, and myself. This creates a pleasant environment. There are plenty of activities, and dad can choose, which he wants to participate in. Lovely new facilities and dad has a modern and cosy bedroom. I can visit at any time of the day, and dad recommends the food.
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Review from Andrew N (Son of Resident) published on 17 November 2016 Submitted via Website•
Overall Experience
Good accommodation, good activities, a good understanding of individual issues, good facilities, good food.The purpose built facility is really pleasant and the residents appear to be happy once settled in.
Good accommodation, good activities, a good understanding of individual issues, good facilities, good food.The purpose built facility is really pleasant and the residents appear to be happy once settled in.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022
Overall Requires improvement
CaringGood
EffectiveRequires improvement
ResponsiveGood
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
1 Bed Vacancy
Posted: 09 October 2026
To discuss your requirements please do get in touch.
News (18) & Events (0)
News
10 Jun 2026
Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...
22 Apr 2026
Residents at Kiwi House Care Home in Alvaston, Derby, were treated to a vibrant and unforgettable experience as they welcomed a very special visit from Parrots in Need UK. Paul...
31 Mar 2026
A lifelong passion for football was brought to life for one resident at Kiwi House Care Home, Derby, as her Make A Wish dream of visiting Pride Park Stadium became...
Upcoming Events
There are no upcoming events for Kiwi House Care Home.
There are no accreditations posted yet for Kiwi House Care Home.
Meet the Team (1)
Jeanette HeathJob Title Home ManagerJoined 2024
“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”
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