
Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)

recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)

we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)

Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)

recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)

we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)

Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.
A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.
Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...
Care Provided by Kiwi House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Kiwi House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Good to Know
Group / Owner
- Adept Care Homes Ltd
- Private Owned
Person in charge
- Jeanette Heath(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Parking Available on-site.
Kiwi House Care Home Reviews (123)
Kiwi House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years.
Over all time Kiwi House Care Home has 123 reviews.
Mum is really well cared for, clean and happy. I am very impressed with the home. Congratulations and thanks to everyone.
Mum has been a resident at Kiwi House since July 2017 and we couldn't be happier with the care she receives. The rooms and facilities are 1st class. The staff are very friendly, caring and approachable. Mum's care plan is regularly updated, and any new information is immediately passed on to the staff. Mum says the food is lovely, coming from a 'fussy' eater that is an excellent recommendation. Thank you, Kiwi House for our peace of mind knowing mum is in safe hands.
My mum has been at Kiwi House for the last few months and she and the family's experience is one of relief. The home is first class, with wonderful facilities. The staff on all levels are brilliant. We are all very happy.
I visited a friend and was very pleased to see she is living in a beautiful home with wonderful people caring for her.
All staff showed a genuine interest in my mother's well being.
During the last chapter of her life, the staff were caring and supportive of all the family and remained compassionate and genuinely affected by her passing.
The facilities are outstanding - my mother thinks she is staying in a hotel! What more could you wish for your loved one?
The en suite rooms are first class, as are the individual lounge/kitchen areas, which encourage maintaining a level of independence with friendly supervision. The staff are friendly and welcoming as well as having a good activities programme and their own mini bus for trips out. Kiwi House also has a Bar, Hair Salon, Cinema Room and Corner Shop. Meals are all home cooked and offer a varied menu with a choice.
Kiwi House offers a safe and secure environment with lovely gardens and views to the rear over parkland.
Mum started daycare about 6 weeks ago and visits twice a week. Mum loves Kiwi House Care Home and has made many new friends. The standard of this home is incredible - mum loves getting her hair done. The food is 5-star and all the staff are so caring and happy - there is a great manager with an excellent team. Mum has also stayed for one week respite and she was looked after so well. We felt comforted knowing she was in safe hands. Great work Kiwi House Care Home :)
My mother came to Kiwi House as she has dementia and we could no longer give her the 24-hour care she now needed. She settled in very quickly, she loves the food, the staff, the entertainment and loves the fact that there is someone to help her with her everyday needs. We would recommend Kiwi House to friends and family without hesitation.
Fantastic place, staff brilliant. Grandparents well looked after. Spotless, lots to offer to keep them involved. Happy grandparents. Brilliant.
My sister is very happy at Kiwi House, nice clean room, good food, lovely garden, friendly caring staff, great security, plenty of activities, friends and relations are always welcome with tea and biscuits any time of the day
She is healthier and more sociable than she has been for over 20 years.
My friends is always saying to me how did you find such a nice place for me, she thinks it's so clean and staff are so good to her and she never want's to go back home.
More important is the care received. From the initial entry period (difficult for all involved) to the settling in through to dealing with illness and ultimately end of life care, it would be difficult to imagine how better care could have been provided. The same could be said with the fantastic standards of all round cleanliness. Care staff were genuinely caring interested in the person and always respectful to them. The management of the home were closely aware of daily care issues, supportive to us as a family and seem to be working hard to ensure the right calibre of staff are recruited and retained. Kiwi House is the care home you would put yourself in.
My father has dementia but prefers to live in his own home. He attends Kiwi House Care Home for 2 days per week for day care. He also had a short respite visit at New Year. He looks forward to his visits and is keen to get ready to go. The staff at Kiwi House are most professional and caring. They greet dad warmly on his arrival and escort him to the dementia floor. Here he joins in the activities and socialises with other residents, thus providing the care and company that dad was desperately in need of. I can relax on the days when dad is at Kiwi House because I know he is safe and enjoying himself. They respect each resident's individual needs and quirks! I would have no qualms about recommending the home to anyone.
The staff treated my nana with the utmost respect. They were involved in all of her activities and make her feel welcome whenever she comes into Kiwi House Care Home for day care. Kiwi House Care Home gives her the stimulation she needs. My nana loves going and always has a smile on her face when there.
Having had my mother previously at another nursing home for nearly five years and now my father at Kiwi House, moving him from the other home last summer, I cannot recommend the Kiwi House highly enough. I would not consider anywhere else having visited many other homes visiting friends and families of other people. All care is of the highest standards and given me so much relief to know how well my father is cared for.
Our overall impression is very good, although on some occasions the staffing levels seem a little sparse. However, the ethos is generally calm and welcoming and we are very pleased with our choice of care home for our Mum.
We are welcome at any time, as are the family dogs. Kiwi is spacious, bright, clean, uncluttered and well maintained with a lovely garden.
Kiwi goes out of its way to meet mum’s needs, adapting its approach where necessary. Proposed changes are discussed with family before implementation. We are kept informed by phone and during visits. Residents get to know their regular team of carers so although mum can no longer communicate effectively, staff understand what she likes and what works best for her. The lounges are spacious with both quieter areas and chattier spaces. Carers can safely see all areas. Our only slight concern is that at some busy times staff levels seem a little low although it meets the required ratio of staff to residents.
We are so grateful to the manager and the team for all they do.
Issues with dietary requirements - gluten free.
More off-site activities required.
Very responsive when issues raised. Communication very good when medical/care issues occur.
What a surprise I had when I visited Kiwi Care Home, all new top quality building and the rooms were superb. As uncle is in early stages of Dementia we all felt that this home is putting the "Care" back into Carehome!
The staff were very welcoming and it gave the impression that nothing would have been too much trouble for them.
A guided tour of the home finally convinced us that this was the place for Uncle. Yes he liked it, especially the bar idea. He managed to speak to another old gentleman and found out they both liked cricket. I hope they get to see some!
Meals were not served whilst we were there but we have been informed that Uncle is eating rather well and has no complaints.
The support given to residents is second to none, we can rest easy knowing Uncle is in good hands.
Many thanks to the staff at Kiwi, you all deserve a medal for your kindness.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 10 Jun 2026
Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...
- 25 May 2026
Adept Care Homes is celebrating national success after being crowned Best for Sustainability at the prestigious Care Home Awards 2026, held on 15th May. The award recognises care providers that...
- 22 Apr 2026
Adept Care Homes is proud to announce that it has been named a finalist in the upcoming Care Home Awards 2026, marking another significant milestone in what has already been...
There are no upcoming events for Kiwi House Care Home.
Awards / Recognitions (24)
- 30 Jan 2026Recipient: Adept Care Homes Ltd
- 04 Dec 2025Recipient: Adept Care Homes Ltd
- 16 May 2025Recipient: Adept Care Homes Ltd
Accreditations
There are no accreditations posted yet for Kiwi House Care Home.
Meet the Team (2)

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”
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