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Kiwi House Care Home

Coleman Street, Derby, Derbyshire DE24 8NL
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Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)
Kiwi House Care Home, Derby
recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)
Kiwi House Care Home, Derby
we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)
Kiwi House Care Home, Derby

Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.

A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...  

Care Provided by Kiwi House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Kiwi House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Group / Owner

Person in charge

  • Jeanette Heath(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Parking Available on-site.

Kiwi House Care Home Reviews (123)

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9.7

Kiwi House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years. Over all time Kiwi House Care Home has 123 reviews.

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Showing 123 reviews matching selected criteria
Review from Clive S (Nephew of Resident) published on 18 July 2018 Submitted via Postal Card
Overall Experience

My aunt looks well, great place.

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Review from Christine A (Niece of Resident) published on 18 July 2018 Submitted via Postal Card
Overall Experience

Brilliant staff and place. My aunt hasn't been happier.

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Review from Ryan G (Grandson of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience
Lovely place, great staff, everything you need here to enjoy yourself.

Extremely recommend to friends and family.

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Review from Glyn J (Son-in-law of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience

Excellent, all aspects of this care home. Good food and varied. Staff caring and always helpful. Nothing is too much trouble. I would highly recommend this establishment to anybody.

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Review from Jacqueline J (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
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Mum is very happy, everything is very good. Staff and care and food excellent.

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Review from B F (Resident / Service User) published on 4 July 2018 Submitted via Postal Card
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I live with my wife in Kiwi House and we are both treated excellently and recommend anyone to come here, it is superb.

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Review from Julie H (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card
Overall Experience
Very impressed, wanted a job.

Lovely staff, go that extra mile with a smile.

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Review from Rachel R (Daughter of Resident) published on 11 June 2018 Submitted via Postal Card
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Nothing is too much trouble and they are always accommodating Mum's and the family's needs.

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Review from Karron F (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience

I can't thank Kiwi House care home enough for the big difference they have made since my father started attending day care. The positive difference the amazing staff have made has led his care being increased from 1 day to 4 days per week. The care given is excellent, very caring and professional. I feel as if he is being dropped off at a five-star hotel. The environment is happy and lively. He is stimulated with the vast amount of activities. As family, we are welcome to all events and feel at home. Lots of luxury. Great respite for my mother, very compassionate care.

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Review from Michael R (Relative of Resident) published on 29 May 2018 Submitted via Postal Card
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The home is staffed with helpful and pleasant people who give a good caring service.

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Review from Shelley R (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card
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The way my Mum has been looked after has been excellent. The staff have been very supportive whilst my Mum has been very ill. The place is lovely.

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Review from N C (Friend of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience
Both the resident's independence levels and mood have improved massively.
It's lovely to see staff and residence laughing and smiling.

A care home that actually cares.

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Review from C B (Son of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience

The staff are very friendly and efficient. The building resembles a lovely hotel rather than a care home and is always kept very clean and tidy. There is a very good selection of nice food and glass of wine is often offered with an evening meal. The staff make visitors very welcome, sometimes offering them a hot drink. Facilities are very good.

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Review from J B (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card
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The staff are amazing! They show genuine care for the residents and nothing is too much trouble. As a relative, I always feel very welcome. The fact that my dad is here has put my mind at ease.

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Review from R C (Granddaughter of Resident) published on 21 May 2018 Submitted via Postal Card
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From visiting my nana she seems really enjoy her time here. The Facebook page keeps as updated as to what she is doing during the week.

All the residents are enjoying the May Day celebration.

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Review from B P (Grandson of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience

Kiwi House is a superb care home. Grandma often thinks she is on holiday when we visit her and I can see why. The building is very well laid out with a great garden overlooking a park. The staff are always relaxed and make sure the residents are very well taken care of. There are lots of organised events and activities to keep the residents entertained. The onsite cinema and pub are a bonus. I hope this place is still going strong when I get older. Highly recommended.

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Review from Emma B (Daughter of Resident) published on 9 April 2018 Submitted via Postal Card
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By far the best care we have. Relieved since Dad was diagnosed. Amazing facilities, incredible staff, wonderful atmosphere and a warm and inviting aura. Kiwi House care Home are the best.

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Review from Tom g (Friend of Resident) published on 9 April 2018 Submitted via Postal Card
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Great place and very friendly staff.

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Review from Freya W (Relative of Resident) published on 9 April 2018 Submitted via Postal Card
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Excellent, lovely and friendly.

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Review from Karen C (Granddaughter of Resident) published on 20 March 2018 Submitted via Postal Card
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Pleased that my nan is so much more alert! Moving her here has given her the stimulation and chance to make new friends. The care is superb and the cleanliness is second to none and her appetite has soared!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 10 Jun 2026

    Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...

  • 25 May 2026

    Adept Care Homes is celebrating national success after being crowned Best for Sustainability at the prestigious Care Home Awards 2026, held on 15th May. The award recognises care providers that...

  • 22 Apr 2026

    Adept Care Homes is proud to announce that it has been named a finalist in the upcoming Care Home Awards 2026, marking another significant milestone in what has already been...

Upcoming Events

There are no upcoming events for Kiwi House Care Home.

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Kiwi House Care Home.

Meet the Team (2)

Jeanette Heath
Jeanette HeathJob Title:Home ManagerJoined: 2024

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

Catherine Lock
Catherine LockJob Title:Mobility AssessorJoined: 2010

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”

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