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Kiwi House Care Home

Coleman Street, Derby, Derbyshire DE24 8NL
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Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)
Kiwi House Care Home, Derby
recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)
Kiwi House Care Home, Derby
we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)
Kiwi House Care Home, Derby

Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.

A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...  

Care Provided by Kiwi House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Kiwi House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Group / Owner

Person in charge

  • Jeanette Heath(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Parking Available on-site.

Kiwi House Care Home Reviews (123)

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9.7

Kiwi House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years. Over all time Kiwi House Care Home has 123 reviews.

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Showing 123 reviews matching selected criteria
Review from P P (Son of Resident) published on 5 June 2019 Submitted via Postal Card
Overall Experience

Good quality care, friendly staff, always willing to help.

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Review from Joanne T (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience

My dad was a resident at Kiwi House from December 2018. Unfortunately, his dementia got worse and he had to be admitted to hospital, where it was decided to put him on end of life care. The staff allowed us to bring him back to Kiwi House. The staff were truly amazing attending to all his needs and treating him with dignity. We couldn't have asked for better!

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Review from Jane K (Daughter of Resident) published on 27 February 2019 Submitted via Website
Overall Experience

My mother has settled in really well at Kiwi House and honestly wouldn’t want to be anywhere else. She has a lovely room with terrace and the home is clean and all the staff are so caring, even the home manager, he always takes an interest in all the residents. 5 stars from me.

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Review from B P (Daughter of Resident) published on 26 February 2019 Submitted via Website
Overall Experience

Kiwi House is a beautiful care home with very caring staff, my mum is so happy here I thank you for all you do.

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Review from Ruth O (Niece of Resident) published on 26 February 2019 Submitted via Postal Card
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I bring my aunt here for daycare, she is well looked after and well fed, thoroughly recommend.

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Review from C J (Great-granddaughter of Resident) published on 25 February 2019 Submitted via Website
Overall Experience

My great gran is very happy here and everyone is so kind and professional. I love the cinema and pub and it is just like a hotel but with a homely relaxing feel. The activities and entertainment are very good and the family are always welcomed.

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Review from Sandra L (Friend of Resident) published on 21 February 2019 Submitted via Website
Overall Experience

Well I visit my friend quite often and have to say that she is very well looked after and so am I on my many visits. All the staff are so caring and always happy, the food looks very nice and I have had the pleasure of having a meal and it really is to restaurant standard. Kiwi House is so clean and is well maintained and the decor is fabulous it really is the care home in Derby and believe me I’ve seen a few in my time. I would without hesitation recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.

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Review from Susan T (Daughter of Resident) published on 19 February 2019 Submitted via Website
Overall Experience

Kiwi House was one of the very few homes in the area that was recommended to us by health care professionals, family and friends. The rooms are beautifully decorated and spacious. Having a large en-suite wet room is great and the outside patio area will be lovely in the spring and summer. My mum has now personalised her room to make it a home from home. The food is great, especially the lunches. The afternoon cup of tea is especially welcome. Being able to help yourself to a coffee when you visit is good too. I'd like to give a special mention to the laundry and maintenance teams - they do a great job. There so many members of staff that are helpful and caring. You can be sure that if a member of your family went into Kiwi House that the manager, care manager and his team will take very good care of them.

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Review from Scott F (Grandson of Resident) published on 11 February 2019 Submitted via Website
Overall Experience

My grandad was a resident at Kiwi House for a few years, he built a good bond with the staff which extended to our family. Would definitely recommend.

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Review from J O (Resident / Service User) published on 5 February 2019 Submitted via Website
Overall Experience

Well its home for me, we have activities and entertainment, very caring staff, I would not be anywhere else. Lots of trips on our bus to church, shopping or garden centres, the food is delicious and there is always a lot to choose from, it’s nice and I love going to the pub. Upstairs it's great.

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Review from Shelley R (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience

Kiwi House Care Home provides excellent compassionate care for my Mum. Not only that, the staff and management are extremely supportive and caring to myself and sister. The carers are dedicated and devoted to providing the highest quality of care possible. The home is a positive, happy environment with delicious meals and a vibrant social life to get involved in for Mum. Thank you to all at Kiwi.

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Review from Beverley M (Niece of Resident) published on 21 January 2019 Submitted via Website
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I have found all staff very accommodating with my very elderly Aunt and Uncle. They both really enjoy the food and the home is very clean and I feel really sorry for the domestic laundry team as they keep it all really spick and spam. Caring is always is always of a high standard and I am very impressed that the whole team know my first name. My Aunt and Uncle have after 4 weeks respite decided they want to stay and have settled in really well.

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Review from Jay A (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card
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Excellent care.

Very friendly and dedicated staff.

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Review from Ian A (Son-in-law of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience
Very impressed with the caring staff, looking after my father-in-law.

He is much better since he came in July, putting on weight and a more open frame of mind. His interests and hobbies are also being fostered with his music, singing etc.

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Review from I C (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card
Overall Experience
Kiwi House staff are amazing. Nothing is too much trouble in regards to all resident and make welcome all non-residents.

Activities are very entertaining and celebrate all occasions. I cannot give enough praise to all staff involved.

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Review from Brian M (Husband of Resident) published on 5 November 2018 Submitted via Postal Card
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Excellent service. Very good. Caring. Good cleanliness, Good food. Top care home.

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Review from B B (Resident / Service User) published on 25 September 2018 Submitted via Postal Card
Overall Experience

The place itself is well maintained nicely decorated. Always clean. The staff are exceptional and always at hand to care. The staff treat everyone including myself with dignity. Kiwi House has a lovely atmosphere. I loved my stay and I thank each and every one of you for making my short stay happy. If I had to come into care again Kiwi House would be at the top of my list outstanding,

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Review from Julie J (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card
Overall Experience

This care home has to be seen to be believed. Every one of the staff from the management to the cleaners has been friendly and welcoming, caring and compassionate. They have been informative and helpful. I would also like to mention the night time staff, who when my mother had a fall during the night were attentive and caring reassuring her by laying next to her on the floor till the paramedics arrived to assess her. I cannot recommend them enough.

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Review from Bill H (Son of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience

Staff and manager are very friendly. Mother has settled and is well looked after and clean, no complaints. When I need care I would choose Kiwi House.

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Review from Beryl A (Sister of Resident) published on 18 July 2018 Submitted via Postal Card
Overall Experience

Amazing place my sister is a different person.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 10 Jun 2026

    Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...

  • 25 May 2026

    Adept Care Homes is celebrating national success after being crowned Best for Sustainability at the prestigious Care Home Awards 2026, held on 15th May. The award recognises care providers that...

  • 22 Apr 2026

    Adept Care Homes is proud to announce that it has been named a finalist in the upcoming Care Home Awards 2026, marking another significant milestone in what has already been...

Upcoming Events

There are no upcoming events for Kiwi House Care Home.

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Kiwi House Care Home.

Meet the Team (2)

Jeanette Heath
Jeanette HeathJob Title:Home ManagerJoined: 2024

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

Catherine Lock
Catherine LockJob Title:Mobility AssessorJoined: 2010

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”

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