
Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)

recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)

we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)

Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)

recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)

we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)

Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.
A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.
Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...
Care Provided by Kiwi House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Kiwi House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Good to Know
Group / Owner
- Adept Care Homes Ltd
- Private Owned
Person in charge
- Jeanette Heath(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Parking Available on-site.
Kiwi House Care Home Reviews (123)
Kiwi House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years.
Over all time Kiwi House Care Home has 123 reviews.
In my opinion, finding a good care home for a family member is difficult. Thank goodness we found Kiwi House. From the moment we entered the building, we knew it would be perfect for my mother-in-law. This place is an absolute gem. The standard of care is outstanding, and nothing is too much trouble. This is evident in the improvement in my relative's health and well-being.
Thank you for taking the time to leave a review. We know that finding a good care home can be difficult, but we are so pleased to hear you are happy with the level of care and service you have received at Kiwi House. The health and well-being of our residents are paramount in everything we do.
I was really struggling to find a care home for my relative. Other homes promised home visits or to get the manager to call me, but no one ever did. On emailing Kiwi House, within 2 hours the manager was giving me a call and arranging a viewing. We have been so impressed with the welcome we received, the cleanliness and the quality of the food. The moving in process went really smoothly and as a family we are so pleased we chose Kiwi House.
Thank you for taking the time to leave us a review. We are so pleased to hear that our team was quick to respond to your enquiry and you were impressed with the level of cleanliness and hospitality at Kiwi House. Thank you for choosing Kiwi House Care Home.
We had no idea how he would get on and we were very nervous that he would want to come home, he never asked. I spoke to a member of staff daily and got updates on his day and spoke to my father each night. He had a full day of activities and enjoyed the food. The staff are truly amazing and we are very grateful that my mother could have a rest from caring for my father. Highly recommend.
Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that your father enjoyed his stay with us and that you were happy with the level of communication you received.
Had a wonderful visit today; we chatted and laughed and enjoyed each others company. Can't wait to give her a hug.
Enjoyable, friendly staff, comfy cabin. Enjoyed the experience.
I am really pleased with the care received at Kiwi House. My dad is well looked after, and I’m able to see him in the cabin, which works great. The hosts are pleasant, and the staff are extremely friendly. My dad complements the food and activity staff and is really happy there.
My gran is staying at Kiwi House for respite care. She is really enjoying being there, she said it was like "home from home". We get to have regular visits and FaceTime calls, which is great for us and the family. The rooms look luxurious, and the staff are very helpful and pleasant.
Very caring staff. Fantastic with the residents. Very calm and clean atmosphere.
Kiwi staff have always looked after my mum with dignity and care. They have helped her through some very difficult times. Their support has been appreciated by the whole family. There have been a few problems along the way; these have always been addressed and resolved.
The staff are lovely and go out of their way to make both my parents and myself comfortable and at ease. Each time I visit I'm made comfy, offered a drink and witness all the staff and how they treat the residents and visitors alike. They are very caring, professional and go out of their way to accommodate everyone. I won't hesitate to recommend the home to all my friends and family. The fact that I have both my parents in the home shows my confidence in the home.
Kiwi House always gives an outstanding quality of care, the staff are friendly and are always willing to help. Kiwi House has great facilities, a pub, cinema and hairdressers. Kiwi House is a lovely, friendly home and service users happiness and wellbeing is always a priority.
During these difficult times, it’s been really lovely that they have introduced Skype calls and also pod visits to still enable us to see and speak to loved ones. All staff have been helpful in passing items over to my grandma safely, ensuring me that the items were placed in isolation before being passed on.
I have spoken with my granny on the phone last week after moving in, and this week to see how she’s settled. She loves living at Kiwi House. She always said she didn’t want to go in a care home, but now she’s living in one, she realised that care home are like hotels now. I can’t wait to come in and see her and her new home, as it’s so nice to know she’s happy and well looked after, thank you to everyone at Kiwi House for helping my granny settle.
Kiwi is a beautiful home, the staff have always been warm and welcoming when we could visit, and have always helped my gran keep her independence, they do a fantastic job, it was truly amazing to see them help my gran use the iPad so we could have a video call.
I came into Kiwi House due to feeling alone - following the loss at my husband. I have had a very warm and kind reception to both Kiwi House and my stay. My family brought me here and I have become comfortable, safe and secure.
My Gran is in the care home and is very happy. The staff are kind, caring and go out of their way to ensure my Gran is taken care of. They keep you fully informed of health needs, and if there are any changes, they contact you once the doctor has been with updates. Me and my family are always made to feel welcome.
Extremely happy with Kiwi House.
I find the home very clean and a very happy and friendly atmosphere. All staff very kind, friendly and approachable. They look after my parents very well.
The staff were amazing with him, very patient and we couldn't have asked for more.
After he was taken ill and admitted into hospital, we were able to let Dad come back to the home for end of life care. The amount of love he was shown in the last few weeks of his life is something the family will never forget and we will be forever grateful to everyone involved.
My mother has been a resident at Kiwi House for over a year and is very happy. The staff are excellent with her, she enjoys the company of other residents and the whole experience of the home. Would recommend to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 10 Jun 2026
Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...
- 25 May 2026
Adept Care Homes is celebrating national success after being crowned Best for Sustainability at the prestigious Care Home Awards 2026, held on 15th May. The award recognises care providers that...
- 22 Apr 2026
Adept Care Homes is proud to announce that it has been named a finalist in the upcoming Care Home Awards 2026, marking another significant milestone in what has already been...
There are no upcoming events for Kiwi House Care Home.
Awards / Recognitions (24)
- 30 Jan 2026Recipient: Adept Care Homes Ltd
- 04 Dec 2025Recipient: Adept Care Homes Ltd
- 16 May 2025Recipient: Adept Care Homes Ltd
Accreditations
There are no accreditations posted yet for Kiwi House Care Home.
Meet the Team (2)

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kiwi House Care Home to verify any information. View our terms and conditions. Kiwi House Care Home has an Enhanced Service -more info.