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Kiwi House Care Home

Coleman Street, Derby, Derbyshire DE24 8NL
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Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)
Kiwi House Care Home, Derby
recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)
Kiwi House Care Home, Derby
we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)
Kiwi House Care Home, Derby

Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.

A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...  

Care Provided by Kiwi House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Kiwi House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Group / Owner

Person in charge

  • Jeanette Heath(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Parking

  • Parking Available on-site.

Kiwi House Care Home Reviews (123)

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9.7

Kiwi House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years. Over all time Kiwi House Care Home has 123 reviews.

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Review from Tracey A (Daughter-in-law of Resident) published on 21 July 2022 Submitted via Postal Card
Overall Experience

In my opinion, finding a good care home for a family member is difficult. Thank goodness we found Kiwi House. From the moment we entered the building, we knew it would be perfect for my mother-in-law. This place is an absolute gem. The standard of care is outstanding, and nothing is too much trouble. This is evident in the improvement in my relative's health and well-being.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review. We know that finding a good care home can be difficult, but we are so pleased to hear you are happy with the level of care and service you have received at Kiwi House. The health and well-being of our residents are paramount in everything we do.

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Review from Angela M (Cousin of Resident) published on 7 June 2022 Submitted via Postal Card
Overall Experience

I was really struggling to find a care home for my relative. Other homes promised home visits or to get the manager to call me, but no one ever did. On emailing Kiwi House, within 2 hours the manager was giving me a call and arranging a viewing. We have been so impressed with the welcome we received, the cleanliness and the quality of the food. The moving in process went really smoothly and as a family we are so pleased we chose Kiwi House.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave us a review. We are so pleased to hear that our team was quick to respond to your enquiry and you were impressed with the level of cleanliness and hospitality at Kiwi House. Thank you for choosing Kiwi House Care Home.

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Review from C W (Daughter of Resident) published on 17 January 2022 Submitted via Website
Overall Experience
My father went into Kiwi House for respite care over Christmas. From the start to the finish the staff were caring, friendly and supportive of our and my father's needs. He was pretty much spoilt and he loved it.

We had no idea how he would get on and we were very nervous that he would want to come home, he never asked. I spoke to a member of staff daily and got updates on his day and spoke to my father each night. He had a full day of activities and enjoyed the food. The staff are truly amazing and we are very grateful that my mother could have a rest from caring for my father. Highly recommend.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that your father enjoyed his stay with us and that you were happy with the level of communication you received.

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Review from Anne G (Friend of Resident) published on 12 April 2021 Submitted via Postal Card
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Had a wonderful visit today; we chatted and laughed and enjoyed each others company. Can't wait to give her a hug.

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Review from B B (Son of Resident) published on 12 April 2021 Submitted via Postal Card
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Enjoyable, friendly staff, comfy cabin. Enjoyed the experience.

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Review from Joseph M (Son of Resident) published on 6 April 2021 Submitted via Website
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I am really pleased with the care received at Kiwi House. My dad is well looked after, and I’m able to see him in the cabin, which works great. The hosts are pleasant, and the staff are extremely friendly. My dad complements the food and activity staff and is really happy there.

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Review from Taresa B (Granddaughter of Resident) published on 6 April 2021 Submitted via Website
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My gran is staying at Kiwi House for respite care. She is really enjoying being there, she said it was like "home from home". We get to have regular visits and FaceTime calls, which is great for us and the family. The rooms look luxurious, and the staff are very helpful and pleasant.

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Review from K S (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card
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Very caring staff. Fantastic with the residents. Very calm and clean atmosphere.

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Review from Julie R (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card
Overall Experience

Kiwi staff have always looked after my mum with dignity and care. They have helped her through some very difficult times. Their support has been appreciated by the whole family. There have been a few problems along the way; these have always been addressed and resolved.

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Review from Aj E (Son of Resident) published on 1 April 2021 Submitted via Postal Card
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The staff are lovely and go out of their way to make both my parents and myself comfortable and at ease. Each time I visit I'm made comfy, offered a drink and witness all the staff and how they treat the residents and visitors alike. They are very caring, professional and go out of their way to accommodate everyone. I won't hesitate to recommend the home to all my friends and family. The fact that I have both my parents in the home shows my confidence in the home.

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Review from A S (Friend of Resident) published on 10 March 2021 Submitted via Website
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Kiwi House always gives an outstanding quality of care, the staff are friendly and are always willing to help. Kiwi House has great facilities, a pub, cinema and hairdressers. Kiwi House is a lovely, friendly home and service users happiness and wellbeing is always a priority.

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Review from L C (Granddaughter of Resident) published on 10 March 2021 Submitted via Website
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During these difficult times, it’s been really lovely that they have introduced Skype calls and also pod visits to still enable us to see and speak to loved ones. All staff have been helpful in passing items over to my grandma safely, ensuring me that the items were placed in isolation before being passed on.

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Review from D C (Granddaughter of Resident) published on 10 March 2021 Submitted via Website
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I have spoken with my granny on the phone last week after moving in, and this week to see how she’s settled. She loves living at Kiwi House. She always said she didn’t want to go in a care home, but now she’s living in one, she realised that care home are like hotels now. I can’t wait to come in and see her and her new home, as it’s so nice to know she’s happy and well looked after, thank you to everyone at Kiwi House for helping my granny settle.

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Review from Matthew J (Grandson of Resident) published on 4 March 2021 Submitted via Website
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Kiwi is a beautiful home, the staff have always been warm and welcoming when we could visit, and have always helped my gran keep her independence, they do a fantastic job, it was truly amazing to see them help my gran use the iPad so we could have a video call.

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Review from Ann H (Resident / Service User) published on 8 July 2020 Submitted via Postal Card
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I came into Kiwi House due to feeling alone - following the loss at my husband. I have had a very warm and kind reception to both Kiwi House and my stay. My family brought me here and I have become comfortable, safe and secure.

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Review from Michelle C (Granddaughter of Resident) published on 2 January 2020 Submitted via Website
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My Gran is in the care home and is very happy. The staff are kind, caring and go out of their way to ensure my Gran is taken care of. They keep you fully informed of health needs, and if there are any changes, they contact you once the doctor has been with updates. Me and my family are always made to feel welcome.

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Review from J M (Son of Resident) published on 11 November 2019 Submitted via Postal Card
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Extremely happy with Kiwi House.

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Review from Paul F (Son of Resident) published on 5 August 2019 Submitted via Postal Card
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I find the home very clean and a very happy and friendly atmosphere. All staff very kind, friendly and approachable. They look after my parents very well.

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Review from Andy B (Son of Resident) published on 25 July 2019 Submitted via Website
Overall Experience
Our wonderful Dad came into Kiwi House in December 2018 when he needed extra care when his Alzheimer's became worse.
The staff were amazing with him, very patient and we couldn't have asked for more.

After he was taken ill and admitted into hospital, we were able to let Dad come back to the home for end of life care. The amount of love he was shown in the last few weeks of his life is something the family will never forget and we will be forever grateful to everyone involved.

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Review from Jane M (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident at Kiwi House for over a year and is very happy. The staff are excellent with her, she enjoys the company of other residents and the whole experience of the home. Would recommend to anyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 January 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 10 Jun 2026

    Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...

  • 25 May 2026

    Adept Care Homes is celebrating national success after being crowned Best for Sustainability at the prestigious Care Home Awards 2026, held on 15th May. The award recognises care providers that...

  • 22 Apr 2026

    Adept Care Homes is proud to announce that it has been named a finalist in the upcoming Care Home Awards 2026, marking another significant milestone in what has already been...

Upcoming Events

There are no upcoming events for Kiwi House Care Home.

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Kiwi House Care Home.

Meet the Team (2)

Jeanette Heath
Jeanette HeathJob Title:Home ManagerJoined: 2024

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

Catherine Lock
Catherine LockJob Title:Mobility AssessorJoined: 2010

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”

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