
Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)

recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)

we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)

Kiwi House is a beautiful care home with very caring staff, my mum is so happyB P(Daughter of Resident/Service User)

recommend Kiwi House to anyone who is looking for care and to carry on living life to the full.Sandra L(Friend of Resident/Service User)

we have activities and entertainment, very caring staff, I would not be anywhere elseJ O(Resident / Service User)

Kiwi House Care Home is a family-run, award-winning care home providing luxury quality care in Alvaston, Derby.
A friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.
Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and...
Care Provided by Kiwi House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Kiwi House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Good to Know
Group / Owner
- Adept Care Homes Ltd
- Private Owned
Person in charge
- Jeanette Heath(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Parking
- Parking Available on-site.
Kiwi House Care Home Reviews (123)
Kiwi House Care Home has a Review Score of 9.7 (9.747) out of 10, based on 16 reviews in the last 2 years.
Over all time Kiwi House Care Home has 123 reviews.
After a difficult settling-in period, which I feel staff, care and management dealt with well, Mum, who has advanced dementia, relaxed a bit and settled in. This was due to kind, thoughtful care staff who listened to her and respected her. She was in respite care for two weeks and ultimately I feel she had a good experience. The care home is well run and the staff are caring. We will be back.
Thank you for leaving Kiwi House a review. We are so pleased to hear about your positive experience during Mum’s stay with us; we look forward to welcoming you back to Kiwi House Care Home when the time arises. Thank you for your kind words.
Staff on reception are a pleasure to greet when we come to visit my mum. She is well cared for and has her hair done weekly by the lovely hairdresser. Food-wise Mum is quite finicky, but nothing is too much trouble, and she has always been catered for. We can relax because Mum is in a safe, caring environment. She doesn’t want for anything as all her needs are met, and she enjoys the outings and activities and is blossoming. It is unfortunate that Mum couldn’t look after herself at home anymore, but we couldn’t have picked a better place for her to be than Kiwi House - thank you all.
Thank you for taking the time to leave a review for Kiwi House. We are so pleased to hear that Mum is well cared for and that you feel you can relax because Mum is in a safe caring environment. Thank you.
First time visiting the home, easy to find and park. I was welcomed at the door by friendly staff. Was shown to the couple that I was visiting in their room. Throughout my visit I found the home welcoming and friendly.
Thank you for taking the time to leave Kiwi House a review. It is great to hear such lovely feedback about how our team welcomed you into our home and made you feel throughout the entirety of your visit. Thank you.
We take great comfort knowing that Mum is being so well cared for.
Thank you!
Thank you for taking the time to leave a review. We are so pleased to hear that your mum receives the time, care and support. Thank you for your kind words and for choosing Kiwi House.
When my nanna needed somewhere to go the whole process from looking around to settling them in was brilliant. They made my nanna feel the centre of their choices.
My nanna always mentions how all the staff are always cheerful and I've experienced that myself when visiting Kiwi House.
My nanna always informs me of the many different activities they do like the arts and crafts with scrapbooks.
Kiwi House is always bright, clean and welcoming.
I highly recommend Kiwi House.
Thank you for taking the time to leave a review. We are so pleased to hear that your nanna feels the team are always cheerful and find the wellbeing and lifestyle programs varied and engaging. Thank you for your kind words and for choosing Kiwi House.
I visit the care home for two people, although my sister-in-law uses the facility twice weekly I have a childhood friend who is now a resident. The staff have always been attentive, polite and caring at all times. I have been concerned about my friend but the staff have put me at ease because they have been helpful to my friend. My sister-in-law goes through a routine of not being sure of going into the main room but the staff have been helpful and she has been able to overcome this hurdle. The home has always been clean and does not have the stale smell of nursing homes. I have been a nurse and understand the importance of working in a caring and understanding facility.
Thank you for taking the time to leave a review. We are so pleased to hear that both your friend and your sister-in-law are being well cared for at Kiwi House. Thank you.
Dad has recently been admitted to the home and received a very warm welcome. The staff I spoke to enjoy working in the home and this showed with their tremendous attitude.
Thank you for taking the time to leave a review. We are so pleased to hear that Dad received a warm welcome upon arrival. Thank you for your kind words and for choosing Kiwi House.
Thank you to all of the staff who cared for my uncle during his time in Kiwi House. Nothing was too much trouble for them to sort out.
Thank you for taking the time to leave a review. We are so pleased to hear that nothing was too much trouble and that your uncle was well cared for. Thank you for your kind words and for choosing Kiwi House.
Very pleased with the care received by my father. The staff and facilities are great and he enjoyed his time here. Would highly recommend it.
Mum has been in Kiwi House Care Home for just over three years. During that time, she has been very happy and healthy. Mum enjoys the living arrangements and particularly the food! It is the staff that make Kiwi House a home; they treat Mum with kindness and as a person who needs some support and understanding. The staff have got to know Mum and her family and this makes life a lot easier for all of us. Today was Mum's 90th birthday. The birthday arrangements made by the staff were fabulous and it felt like a very special day, thank you.
Thank you for taking the time to leave Kiwi House a review. We are so pleased to hear that your mum enjoys life at Kiwi House, including the various activities each day and the varied meals too. We are so glad that your family enjoyed Mum’s birthday celebrations too. Thank you for your kind words.
Both of my parents went into Kiwi House for 2 weeks respite care. Both in their 90s, my father was struggling to look after my mother with her increasing dementia, and several medical issues. My father is also severely disabled. The decision to try the home was done in a hurry, but the home accepted my parents in a very warm and welcoming manner. The staff were absolutely excellent; very caring and cheerful. My parents report that attention to the call buttons was always very quick, the meals were excellent, and the facilities marvellous. Unfortunately, the second week of their stay was marred by an infection of covid into the home, and the floor they were on had to be isolated from the rest! The care taken by the staff to try and prevent the infection from spreading was extremely good, although it did mean of course that visiting was suspended ... quite correctly. My parents are full of praise for Kiwi House.
I walked into the care home and it looked luxurious. The staff were friendly and the residents seemed well looked after. The home seemed well managed and every staff member had a smile on their face. 5 stars.
Thank you for taking the time to leave Kiwi House a review. We are so pleased to hear that you were happy with your visit to our home and felt that it was a luxurious place to live or work. Thank you.
My mother needed urgent care, Kiwi House responded immediately and my mother took up residence within a couple of days of her assessment. All the staff are extremely friendly and caring making her transition into her new home really straightforward, the facilities are excellent and she is really enjoying the varied activity program.
Thank you for taking the time to leave Kiwi House Care Home a review. We are so pleased to hear that your Mum is enjoying all the activities within the home and that you are happy with all the facilities at Kiwi House. Thank you.
The house was clean, comfortable and welcoming.
Thank you for taking the time to leave us a review. We are so pleased to hear that you felt very welcome when visiting our home and we hope you continue to always feel welcome at Kiwi House. Thank you.
My family and I have had plenty of great visits with my dad and the food is excellent.
Thank you for taking the time to leave Kiwi House Care Home a review. Our team prides itself on making our home a ‘superb place to live or work’ and we are so pleased to hear that your dad enjoys the range of activities on offer, and you too have been able to enjoy yourselves when you visit. Thank you.
1) No offer of refreshment (cup of tea) after breakfast.
2) Bed was not made every day.
3) Sandwiches at tea time (server unsure of content) - 'flag' to indicate?
Thank you for taking the time to leave a review for Kiwi House Care Home. We are pleased to hear that you found Kiwi House to be the exact care home you could have wished for, however, please be assured, we do take all feedback seriously and our new manager has been made aware of the minor issues....
Very kind staff - 10/10.
Thank you for taking the time to leave a review and for choosing Kiwi House Care Home. We are so pleased to hear you are happy with the overall standard of Kiwi House and that you feel are team is kind in their approach. Thank you.
My grandma came to Kiwi for 4 weeks of respite in June 2022. We were extremely happy with the care she received during her stay. There was also an abundance of activities for her to get involved in and she attended at least one activity every day. She thoroughly enjoyed the summer fayre and cinema afternoons. She loved getting her hair done in the salon as well as getting her nails painted. We are now looking at a permanent placement for her at Kiwi, as we were very happy and she made friends there.
Thank you for taking the time to leave a review and for choosing Kiwi House Care Home. We are so happy to hear that your grandma enjoyed her respite stay and made friends while joining the activities program. Thank you.
After needing immediate temporary care for my mum, we found Kiwi Care Home on a website. After a quick call, Mum was assessed the same day by a member of staff, and got a place the next day after they had created her care plan. She came weighing less than 7 stone. After 6 weeks of their loving care she now looks healthy and, in fact, loves it so much that she now wants to stay permanently. The rooms are lovely with en suite and kept clean. The staff are outstanding here and the interaction is welcomed by clients. Food is lovely and Mum's now put weight on again.
Two issues I have are that it was advertised as having physiotherapy available which Mum desperately needs and was a huge factor in my decision to choose Kiwi, however, after 6 weeks we’re still waiting. I’ve recently found out this is via referral and not on-site. Second is the spa bath, in the photos as a selling point, no one uses it as there seems to be no staff trained to use it.
I placed my mother and father in this beautiful care home, they had a wonderful time after struggling and just coping at home. This place had it all and you do not need to worry as they received excellent care, healthy meals, support in all areas for their mental well-being, and medication reviews. Fabulous Xmases and New Years and top knotch entertainment, beautiful rooms and areas to go to ie pub, gardens, hair dresses etc. And most of all, credit to all staff, their dedication is second to none. Nothing was ever too much trouble. So I would recommend this truly wonderful home. Thank you Kiwi House for all that you did for my parents.
Thank you for taking the time to leave a review and for choosing Kiwi House Care Home. We are so happy to hear that you are happy with the level of care and service your parents received. It was a joy to care for both your parents during their stay with us. Thank you for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 10 Jun 2026
Residents at Kiwi House Care Home in Alvaston, Derby, recently enjoyed a wonderful taste of spring when two adorable lambs paid a very special visit to the home. Rocky and...
- 25 May 2026
Adept Care Homes is celebrating national success after being crowned Best for Sustainability at the prestigious Care Home Awards 2026, held on 15th May. The award recognises care providers that...
- 22 Apr 2026
Adept Care Homes is proud to announce that it has been named a finalist in the upcoming Care Home Awards 2026, marking another significant milestone in what has already been...
There are no upcoming events for Kiwi House Care Home.
Awards / Recognitions (24)
- 30 Jan 2026Recipient: Adept Care Homes Ltd
- 04 Dec 2025Recipient: Adept Care Homes Ltd
- 16 May 2025Recipient: Adept Care Homes Ltd
Accreditations
There are no accreditations posted yet for Kiwi House Care Home.
Meet the Team (2)

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kiwi House Care Home to verify any information. View our terms and conditions. Kiwi House Care Home has an Enhanced Service -more info.