
I am exceptionally impressed by the kindness and support receivedR L(Daughter of Resident/Service User)

my mother is in excellent hands and being kept safe and well looked afterRobin A(Son of Resident/Service User)

The staff are lovely and very helpful.Anna G(Daughter of Resident/Service User)

I am exceptionally impressed by the kindness and support receivedR L(Daughter of Resident/Service User)

my mother is in excellent hands and being kept safe and well looked afterRobin A(Son of Resident/Service User)

The staff are lovely and very helpful.Anna G(Daughter of Resident/Service User)

Situated in a quiet area in the suburb of Crosspool in Sheffield, The Porterbrook is a private residential care home offering a home-from-home experience and high quality care for residents in a luxurious environment.
The all-inclusive setting is comfortable and offers a range of high quality facilities, including: en-suite luxury rooms as standard; highly trained and qualified staff; a cinema room; an on-site chef and fine dining; a piano bar; hair...
Care Provided by The Porterbrook Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Bar/Café
Funding & Fees
Weekly Charges per Person
These prices are only a guideline, please contact The Porterbrook Care Home to find out the exact price for your requirements and what is included.
The price(s) shown are provided by the care home. Contact The Porterbrook Care Home for full pricing details and T&Cs.
Contact The Porterbrook Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Lynne Cannell (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (44)
The Porterbrook Care Home Reviews (70)
The Porterbrook Care Home has a Review Score of 9.7 (9.728) out of 10, based on 17 reviews in the last 2 years.
Over all time The Porterbrook Care Home has 70 reviews.
Having visited my friend over several weeks at different times of day and night,I have been really impressed with the friendliness and genuine caring of every member of staff. The home is always immaculately clean and the food is always homecooked and fresh. I have no hesitation in recommending it to other people
Thank you so much for your lovely comments. The team work so hard to provide a clean, friendly and caring home for our residents and I am pleased this has been your experience when you have visited. I will make sure your comments are passed onto the staff and we look forward to welcoming you on your next visit.
They say that first impressions last and Porterbrook Care Home is testament to the saying. When we went to view the home for a suitable and dignified place for my father, we were impressed. 2 months on and we are still impressed. Management are approachable, Administration / Reception very professional and always return messages / correspondence and the actual staff that perform the caring duties are incredible / sincere and are so polite and pleased to speak to you. They way they speak and interact with the residents with dignity and respect is a pleasure to observe. Everybody makes visitors feel welcome and nothing seams too much trouble. However aircon would be a significant improvement.
Thank you for taking the time to leave us such a lovely review. We strive to ensure everyone who visits The Porterbrook feels welcome and part of our small community and I'm pleased to hear this has been your experience. We look forward to welcoming you again next time you visit.
Staff always friendly and helpful. During the heat of the summer, having air conditioning would be a great help to the comfort of Residents, Staff and Visitors.
We appreciate your comments regarding the air conditioning; we understand how important comfort is for our...
The daily events for the residents are a brilliant component. Special mention to Kevin who puts a smile on our face everytime we visit.
Thank you so much for your positive feedback. I am pleased to hear that you have found the service met your expectations for your grandma. I will be sure to share your feedback with team.
We visit regularly and have never had any reason for concern. The standard of care is consistently excellent, and the communication from the team is fantastic. They are always willing to help me speak with my mum over the phone, which means a lot as she isn't able to use a mobile herself.
The home is always clean and well maintained, and most importantly, my mum is clearly very well cared for. Living a long way from Sheffield, it gives me real peace of mind knowing she is in such good hands, surrounded by friendly staff who truly care.
The whole team are wonderful, but a special shout-out to Kev and Mel from me - they are absolutely fantastic.
Thank you for taking the time to leave such a lovely review. We are so proud of our caring team and are pleased that you have peace of mind that your Mum is being well cared for. We will certainly make sure the staff see your lovely comments.
The staff make The Porterbrook a lovely place for your loved one to stay. They are all caring, friendly and fabulous.
Thank you for taking the time to leave a review. We are always pleased to receive feedback so we can continue to improve the service. We will pass on your lovely comments to the staff.
Delighted with the home and the staff. My aunt is being well looked after both in the home and on outside visits to hospital appointments. The room is okay and the food is average.
Thank you for taking the time to leave a review. We have recently sought feedback from the residents in relation to the menu and the menu is now in the process of being reviewed and updated. We are pleased to hear you are happy with the home and the staff and that you feel she is being well looked after.
Arranged and visited. All ok. Smooth visit. Staff friendly.
Thank you for taking the time to leave a review. We are pleased to hear your visit went well and you found the staff to be friendly. We look forward to welcoming you to The Porterbrook again soon.
Very warm environment, professional and friendly staff, excellent! The care can be expressed in this care! The patience of the staff and how they respond and react to the service users should be an example for others!
Thank you for taking the time to leave such a lovely review. Our residents are at the heart of everything we do here at The Porterbrook and it's nice to hear that is what you have experienced.
Mum has had Parkinson's for several years and we had come to a point where we were really struggling to care for Mum at home and it became obvious Mum needed much more care/supervision than we as a family could provide at home. Mum was also super lonely at home on her own just with our immediate family visits.
Mum is now not only cared for with daily personal care but also, she is monitored for her health conditions daily. Porterbrook have a regular doctor's practice attached to the home who have and are also providing excellent medical care for Mum.
The home also provides daily activities for their residents, which are varied and fun. Mum quite often gets involved with and enjoys. Mum is not lonely anymore.
The home is always very clean. It has a relaxed and welcoming atmosphere and it's a pleasure to visit Mum at Porterbrook - all the staff greet us warmly and provide updates on Mum's general wellbeing as well as any ongoing health issues. The food id really good too. Mum has even put a little weight i which is great.
As a family we are really happy with the care provided to Mum by all involved and we feel much more relaxed ourselves because of this.
To all the staff which includes the reception staff, all the lovely carers, the activity team, the seniors, to the hairdressing team, to the housekeeping and cooks and the management; a big thank you from us for looking after Mum. We really appreciate all your efforts.
Thank you for taking the time to leave such a lovely review. We will ensure all the staff get to see it. It has been a privilege to get to know your Mum and you as a family. We are so pleased to hear you are not only happy with the care your mum is receiving but that the move into the...
My feelings were that my sister-in-law was feeling safe, well cared for and warm.
I think that Porterbrook has exceeded all expectations and the staff are amazing. Thank you.
Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed your meal with your sister in law. Family visits are so important and to be able to share the dining experience with a loved one can create a memory to be treasured. We will be certain to pass on your lovely...
I visited my friend who came into Porterbrook just before Christmas 2024/ I was aked by the family to wait until she has settled in before I visited. My friend looks so happy and well because she is obviously being looked after so well. I could not have been more impressed with the facilities at Portersbrook. The staff were so friendly and engaged with the residents. I have visited quite a few care homes where friends with dementia live and quite honestly feel that Portersbrook is the best one I have visited.
Thank you so much for your kind review. We are so pleased to hear that your friend is doing so well and you are happy with the service. We will ensure the staff receive the feedback given.Once again thank you for taking the time out to review our service.
Whenever I come it is always the most welcoming atmosphere. On the many visits I have come there are difference activities going on that the residents are engaged with and enjoying. The carers are always kind to the residents and always provide care with dignity. They are also always kind to visitors and it feels like a proper small community.
Thank you for taking the time to leave a review. Our activity team work hard to provide an activity programme which supports our residents to continue their hobbies and interests as well as providing new experiences. We feel lucky to have such a dedicated team who work so well together to...
My Dad arrived at Porterbrook in November 2022 and slotted in very easily as he had mixed dementia and I honestly think he thought he was in a hotel with us. Staff have been so understanding and made Dad feel comfortable and at home, he always had a smile when we'd visit, and though he couldn't participate much in the many activities, he loved listening to the buzz in the lounge and he absolutely enjoyed the food. Before he recently went to hospital, one of the last things he was known to do himself was finish a bowl of their pudding ! Thankyou to the whole team for providing this experience for Dad xx
Thank you so much for taking the time to leave a review. We have enjoyed having your Dad stay with us and be a part of The Porterbrook family for the past 3 years. The lounge is often a hive of activity and your Dad would sit watching and listening and would enjoy a chat with staff and visitors. Thank you for trusting us to care for your Dad.
Porterbrook has a team of exceptionally committed staff. During the worst snow of winter I was with my mother overnight and many of the care team walked for up to two hours to get to work, arriving like snowmen emerging from the dark, and embarking on their day with the same friendly compassionate efficiency as always. Over the time my mother lived at Porterbrook the staff became friends and I will miss them very much.
Thank you for your lovely review. It was a real privilege to care for your mum and to get to know you all as a family. We are so proud of our staff and feel lucky to have a kind and caring team who are committed to ensuring our residents are happy and well cared for. Your mum really was always...
The staff at The Porterbrook Care Home are outstanding. At all levels from the receptionist, seniors and maintenance guys - their concern is for the well-being of the residents. Everyone goes above and beyond to support not just the physical but emotional needs of the residents. The facilities are excellent and feel more like a hotel than a care home. The hair and nail salon staff are wonderful and make sure the residents look their best. Activities staff try to keep people engaged and provide a variety of activities.
Thank you for taking the time to leave such a lovely review. We feel lucky to have such a great team across all departments who all see the residents as their priority at the heart of everything they do. It's lovely to hear that the experience for you as a relative and that of your mum is what we strive to achieve.
I just wanted to say how much I have appreciated the care, thoughtfulness and help from all the staff in helping my mum make the transition to becoming a permanent resident. All the staff I have come to know have been exceptionally helpful and kind.
Thank you so much for taking the time to leave such a lovely review. It has been a privilege to get to know your Mum and to care for her. The transition into a care home is a difficult time for the resident and the family and I'm pleased to hear we have delivered in helping this process to be a little easier for you and her.
I have been very pleasantly surprised at how good my experience has been at The Porterbrook Care Home. Each and every one of the staff is first-class, friendly, obliging and goes out of their way to help. The facilities are excellent, my hair is washed and blow-dried on a weekly basis, I have had a manicure and a pedicure. I use the quiet room to enjoy a good read and at other times socialise with other residents. My room is kept spotlessly clean too!
Thank you for taking the time to review our home. We are really pleased to hear you had such a positive experience. We feel lucky at The Porterbrook to have numerous areas where people can spend quiet time alone reading other than in their bedroom or socialising with other residents. We would love to welcome you back for another stay in the future.
I decided to come into Porterbrook because I was lonely and I needed someone to look after me. I have been made so welcome and I feel part of a family. I no longer feel isolated. I am part of this family and I have peace of mind.
Thank you for such a lovely review. We are so pleased you feel part of our Porterbrook family and we feel privileged to be part of your family. We hope you continue to enjoy and thrive on life in The Porterbrook.
My wife was diagnosed with Alzheimer's 5 years ago and her 3 week respite stay at Porterbrook Care Home was the first time that she had been away from home and from me. I was anxious and concerned how she would react to a period in a care home, I need not have worried. After a couple of days, she had settled in happily. The standard of care which she received from all the staff was excellent and I shall have no qualms in arranging further respite at Porterbrook, as my wife's condition progresses.
Thank you for your kind review. We are so pleased to hear of your experience during what seemed a difficult time for you. The staff welcome feedback and will be delighted to hear that your wife received 'excellent' care and was very settled. If we can assist in the future, please do not hesitate to...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
No Vacancies
Posted: 27 August 2026No Current Bed / Place Vacancies
News (0) & Events (0)
There are no news items for The Porterbrook Care Home.
There are no upcoming events for The Porterbrook Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Porterbrook Care Home.
Accreditations
There are no accreditations posted yet for The Porterbrook Care Home.
Meet the Team (17)

Having completed her nurse training at Sheffield University, she worked in a number of hospitals across a variety of wards, including general surgical and cardiology before pursuing her passion of caring for the elderly in care home settings.
Lynne, has worked in care homes in Sheffield and Rotherham and is privileged and honoured to now be leading The Porterbrook Care Home team and to be providing the highest possible care for all the residents.

With over 15 years’ experience in the care industry, Joanne looks forward to sharing my knowledge and contributing to a culture of warmth, compassion and resident-focused leadership – with a smile, of course!
She’s eager to support our continued growth and collaborate with like-minded colleagues who share the same passion for excellence in care.

With over 20 years of experience in customer service, Kate has learned how important kindness and genuine connection are in any role.

Kirk joined The Porterbrook in December 2025 and is dedicated to ensuring our spaces are safe and enjoyable for our residents. He has worked in property Maintenance for 15 years in all different sectors, including retail, student accommodation and now care.

Dawn has been working in catering since leaving school and has worked in a variety of establishments, from fine dining to being a care home chef for the last 24 years.

Genny joined The Porterbrook in July 2024, having previously worked as both a housekeeper and care assistant for over 20 years in private residences, care homes, and healthcare. She is embracing the task of ensuring she maintains a clean and safe environment for all our residents.

Joanne has been working within the care sector for the past 24 years and has been working as an ‘Activities Co-ordinator’ for the past 7. She absolutely loves her role within The Porterbrook and finds her job rewarding.
Joanne enjoys making our residents happy and supports them to live a happy and meaningful lifestyle.
She goes the extra mile to organise events and makes sure our residents within our home can continue with their hobbies or are supported to pursue new interests!

Kevin has been working at The Porterbrook since 2016, when the doors first opened! He has always worked within the care industry and started out as a ‘Care Assistant’. Kevin has always found the roles he has worked in very rewarding and fulfilling.
While being at our home, Kevin has had a number of different roles, the latest being a Receptionist. At times, the role can be challenging, but he really enjoys learning new tasks and especially developing his skills.

Elaine joined The Porterbrook as a part-time receptionist in April 2024. Having retired from more than 35 years of working in the healthcare sector in admin and finance roles, Elaine soon decided she wanted to carry on working and to do something rewarding and worthwhile. Her job at The Porterbrook is ideal, and she enjoys meeting and helping people in such a caring environment and loves the variety that my role involves.

Marie has worked in care since 1992 and is currently a Senior Care Assistant here at The Porterbook, having joined us over 5 years ago. She has had many roles since the start of her career and has a wealth of knowledge in the care industry.

Sarah has over 20 years of experience working in the care sector, starting at a nursing home the year after leaving school. She is passionate about person-centred care and never loses sight of the fact that this is the service users' home we are working in, and we are privileged to do so.

Franklyn is a highly dedicated and compassionate caregiver with over 10 years of experience in the care sector. He brings a wealth of knowledge and hands-on expertise, particularly in dementia care and geriatric management.

Temi is a compassionate Senior Healthcare Assistant dedicated to providing person-centred care. He has extensive expertise in both community and clinical settings, including adult social care, substance misuse services, and residential support. Temi strives to uphold the highest standards of dignity, safeguarding, and clinical practice by combining empathy, professionalism, and a genuine dedication to improving the lives of those in his care.

With a strong background in community and home care, Stephen has developed a deep understanding of the importance of compassion, patience, and dignity in supporting older and vulnerable individuals. His experience in these settings has strengthened my ability to provide personalised care, promote independence, and build meaningful relationships with residents.

Neve joined The Porterbrook in 2023 and soon became one of the team and has developed into a fantastic carer. Neve has always had a passion for our residents’ safety, wanting to understand how and why some may fall and looking at ways to reduce the risks. With this, Neve has now taken on the role of Falls Champion and strives to ensure our residents receive the highest quality of care around the clock.

Karina has been with The Porterbrook since 2023. She works one day a week as a care assistant and works three days on activities. Karina really enjoys working with the residents and loves to put a smile on their faces.

Brenda is one of our residents and has recently taken on the role of being our in-house Librarian. Brenda says, “I like being useful, and I love to write, but don’t do it often now. I love looking through the books and their covers and choosing which ones I might like to read. I’ve been told we might be starting up a mobile library for residents in their rooms, and then I will be stamping or using tickets for the books.”
Frequently Asked Questions about The Porterbrook Care Home
What types of Care is The Porterbrook Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Porterbrook Care Home have?
There are 45 Single Rooms.
What are the Facilities & Services at The Porterbrook Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Bar/Café are some of the Facilities & Services.
How far is The Porterbrook Care Home to the centre of Sheffield?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Porterbrook Care Home to verify any information. View our terms and conditions. The Porterbrook Care Home has an Enhanced Service -more info.