Avonmere Care Home - Avery Healthcare

339 Badminton Road, Downend, Bristol BS36 1AJ
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9.7 59 Reviews
  • Avonmere Care Home - Avery Healthcare, Bristol
Avonmere Care Home is located in Downend, South Gloucestershire, near the Willy Wicket Inn on the northern outskirts of Bristol, easily accessible from the M32, M4 and M5. The home offers respite and residential care spans three floors, with one dedicated to dementia care.

Avonmere features its own hair salon, therapy suite and minibus as well as a beautiful garden for residents to enjoy and the home welcomes couples and their companions, where their well-being, comfort and happiness are of utmost importance.

Staff focus on meeting the needs of each resident, ensuring physical and emotional well-being for a fulfilling and happy quality of life. Recognising the potential stress of a late-life change, such as moving from a family home, they strive to make the transition as smooth as possible, offering peace of mind to all involved.

Wellbeing is supported through various physical, social and psychological activities. Such as regular exercise classes, (including tai chi and Pilates), animal therapy, live entertainment and community events. Mini bus trips occur once a week, taking the residents to well loved destinations including the local driving range, cafes, the zoo and local swimming pool. One to one activities are offered to those who wish to avoid group activities.

Regular updates on the home's activities are shared on the Facebook page and the new wellbeing app called Relish, fostering connections between the team, residents and their loved ones.

For those seeking dementia care homes in Bristol, Avonmere may be the ideal choice. Expert staff are trained to cater to residents with various care requirements. Rigorous staff selection and thorough training guarantee that residents living with dementia receive the highest quality care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1595
  • Self-Funded Residential Dementia Care: £1350 – £1595
  • RESPITE Self-Funded Residential Care: £1400 – £1645
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1645

The weekly fee is dependent on the suite you choose, standard, premium, or luxury

These prices are only a guideline, please contact Avonmere Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Person in charge

  • Samantha Baronian (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (76)

Visiting

  • Visitors are welcome at all times but must sign in at reception

Parking

  • Car park at the front of the building

Avonmere Care Home - Avery Healthcare Reviews (59)

9.7

Avonmere Care Home - Avery Healthcare has a Review Score of 9.7 (9.740) out of 10, based on 28 reviews in the last 2 years.
Over all time Avonmere Care Home - Avery Healthcare has 59 reviews.

Overall Experience
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Reviewer Connection to Avonmere Care Home - Avery Healthcare
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Review from Kathy B (Friend of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
very warm, friendly, clean, good energies, all the staff we saw were pleasant.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you found our home warm, friendly, and welcoming, and that our staff made a positive impression. Providing a safe, clean, and supportive environment where everyone feels comfortable and respected is at the heart of what we do, so your feedback means a great deal to us. Thank you

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Review from Dave D (Son of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 89 year old mother,has just moved into Avonmere from an extra care facility and the difference is uncomparable. She was rapidly deteriorating at her previous place due to food and care quality. She's almost like a different person and has only been at Avonmere a week. The care staff are all absolutely
wonderful,nothing is a problem, they are bright,cheery and everyone came too mum's room and introduced themselves,which shows how kind and caring they are. The food is absolutely superb and the 5 star chef really pulls out all the stops. There is so much going on there It's a joy to visit. It's lovely sitting in the well manicured gardens on a sunny day. Let's not forget the manager and her excellent admin staff,everyone plays an important part at Avonmere. Mum is a different person now and feels very safe and secure and this is all due to everyone at Avonmere.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your heartfelt review. We're truly delighted to hear that your mother has settled in so well at Avonmere and that you've already seen such a positive transformation in her. It means the world to us to know that she feels safe, secure, and cared for-it's exactly what we strive for every day.Your kind words about our care team, chef, gardens, and admin staff will be shared with everyone-they'll be thrilled to know their efforts have made such a difference. Creating a welcoming and supportive environment is a team effort, and feedback like yours reminds us why we do what we do. Thank you again for taking the time to share your experience.We look forward to continuing to support your mum and making Avonmere a true home for her.

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Review from A D (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is well cared for by professional staff who show respect, kindness and thoughtfulness tot he residents. There are many activities to join in with and the home is clean and attractive.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind words. We're truly grateful for your feedback and are delighted to hear that your mother-in-law feels well cared for. Our team is dedicated to creating a respectful, kind, and engaging environment for all our residents, and it means a great deal to know that this is being reflected in your experience. Thank you

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Review from Linda B (Wife of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has Parkinsons disease with dementia and in November 2024 he was admitted to Avonmere care home because of my own health issues. The care he has received at Avonmere has been amazing. The care staff are really fun, friendly, patient & caring & he loves to chat with them. In fact, all
the staff we've seen on site are welcoming and helpful. The building itself is very light & clean and aesthetically pleasing with a library, games room, several comfortable lounges and an immaculate private dining room in addition to the two main ones. The food is very good, especially the home made cakes! There is always something going on at Avonmere to entertain or involve the residents in activities. There is a games room, library, cinema. salon & several comfortable lounges to use too. My husband will be coming home soon, but we will really miss everyone.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind and thoughtful review. We're truly touched by your words and are so pleased to hear that your husband has felt happy, engaged, and well cared for during his time at Avonmere. It's our privilege to support both residents and their families, and we're glad our team helped make a challenging time a little easier for you both.We'll certainly miss him and you too, but we're heartened to know you'll be leaving with good memories. Wishing you all the very best for when he returns home. Please don't hesitate to stay in touch-our doors are always open.

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Review from Robbie F (Son of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avonmere Care home is a fantastic purpose built care home with great facilities but it's made even better by the staff that work there.
Everyone goes the extra mile to ensure the safety and wellbeing of residents are kept to the highest standards possible.
My father has been a resident since October
2024 and has been very well looked after and is safe and happy.
I can't speak highly enough of the exceptional management and staff.
Five stars and highly recommended. Well done everyone.and thankyou all for your efforts.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind and thoughtful words about Avonmere Care Home. We're truly touched by your heartfelt review and delighted to hear that your father is happy, safe, and well cared for. Our team works hard every day to provide not just excellent care, but also a supportive and welcoming environment for all our residents and their families. It means the world to us to know that our efforts have made a positive difference.Your recognition of the staff and management is deeply appreciated-we will be sure to share your comments with the entire team. Thank you once again for your recommendation and trust.

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Review from A S (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has recently moved into Avonmere Care home . He's settled in really well thanks to all the professional and compassionate staff. The environment is light and airy and there are plenty of staff to manage the residents needs, which are well catered for.
The team manages a great age-appropriate
activity schedule which is well attended and keeps everyone happy.
The food is great and whilst Dad is picky, this is not a problem as the catering team is very flexible. Overall both my Dad and our family are really happy with the level of care and we look forward to spending more time with him as it's such nice place to visit
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your Dad has settled in well at Avonmere Care Home and that you and your family are happy with the care hes receiving. Its wonderful to know that our staff's compassion and professionalism have made a positive impact, and that the environment, activities, and flexible catering have all contributed to his comfort and happiness. We truly value your trust and look forward to welcoming you during your visitsit's always a pleasure to see families spending quality time together here

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Review from C H (Daughter of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was in Avonmere on the memory floor for 5 months. He settled in really well thanks to all the wonderful caring staff. He was very happy living there and enjoyed the trips out with them.
All the family loved visiting him, as all the staff made all welcome.
Nothing was too much trouble and you
felt at ease asking the staff for anything.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your feedback. We are happy that Dad settled well while he was a loved resident with us, transitioning can be so difficult. We are fortunate at Avonmere, our staff are committed to their roles and care about the wellbeing of our residents and their loved ones. We wish you all the best for the future.

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Review from I F (Daughter-in-law of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident here for over six years, probably currently the longest-standing resident. She has lived there through Covid and many management changes, but throughout this, we have had no cause to fault her care. She has, in the past, benefited greatly from the activities and
although her involvement in these has declined greatly over the last year or so, she still benefits from the social aspects of residing here.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for taking the time to complete a review of the care home. These reviews make a difference and are always shared with the team so that they can see how appreciated they are! We are so grateful for your kind words.

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Review from John F (Son of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Staff are very friendly, though do not always have enough time to carry out necessary tasks such as showering the residents when requested.
Also, housekeeping is not always up to a high standard and requests have to be made for bin emptying and floor vacuuming.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi John, thank you for leaving us a review, I am glad that you felt the care and support that was delivered at Avonmere was four out of five. I apologise for your experience with the cleanliness of the home, we have recently recruited a full team of housekeeping and are working hard to ensure that we stay that way! Please do come and see me if you have any further concerns so that I can work to rectify them.

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Review from Kevin B (Son of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given by all members of staff. Lots of time and care are given to all residents. Mum is very happy, seen a vast improvement in her physical and mental health. Well done to everyone. Keep up the good work.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi Kevin, thank you so much for your review and kind words about our team here at Avonmere. I am glad that Mum is happy and that you feel that she is safe and well cared for. I have shared this with our team who are the ones that are making the difference. Again, thank you!

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Review from Adele M (Granddaughter of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been in Avonmere for nearly 2 years. The staff are always pleasant and helpful. The facilities and food are excellent. Avonmere has always been professional. My grandmother enjoys the home and feels safe there, and they always seem to have a range of interesting activities for the
residents. Highly recommend.
Reply from Samantha Baronian, Home Manager at Avonmere Care Home - Avery Healthcare

Hi Adele, thank you so much for your kind words and for taking the time to leave all the team at Avonmere a review. I have shared your comments with the team that strives to improve the lives of others. We look forward to seeing you again!

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Review from C T (Respite Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found everything superb - care, nurses, staff, accommodation, food, cleanliness, location, comfort and kindness, and security.
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Review from Kim H (Friend of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely place it's like home sweet home. The staff are amazing and show great respect to everyone, please keep up the lovely work you do and a big thank you to you all.
Reply from Alyson Valley, Manager at Avonmere Care Home - Avery Healthcare

Thank you for taking the time to leave such a nice review

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Review from Jane W (Daughter of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the level of care and support that my mother is receiving at Avonmere. Everything is of a very high standard but it's the staff who deserve a special mention, they are incredibly patient, caring, kind and attentive, nothing is too much trouble. I'm happy that Mum is in good hands. Thank
you Avonmere!
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Review from Sarah C (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Avonmere is a very good care home. Both my parents who have dementia are very well looked after on the memory floor. We are extremely happy with the care they receive. All the staff are so happy, friendly and helpful. The home has a very welcoming atmosphere.
Reply from Niki Ayers, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you for your lovely review of Avonmere Care Home, it is great to hear how happy you are with the care and service. I know the team will be really pleased to read your review.

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Review from Andrew C (Son-in-law of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents-in-law are both on the memory floor and are well looked after. The staff are very professional and caring towards everyone who is in the home whatever floor they live on. I would extremely recommend anyone to put their family in Avonmere as they are very helpful and caring.
Reply from Niki Ayers, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you for your excellent review of Avonmere Care Home, it is great to read how happy you are with the care and service and I know the team will be really pleased to see this.

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Review from Lucy H (Granddaughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been part of Avonmere for a few years with relatives I could highly recommend. Staff are great and friendly and although overworked go above and beyond.
New manager has really changed things and the atmosphere and friendliness of the staff are back.
Reply from Niki Ayers, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you for your lovely review of Avonmere Care Home, it is great to read how happy you are with the care and service, I know the team will be really pleased to see this.

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Review from Angela G (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are grateful that my mum receives consistency with her care as she is a wheelchair user following a stroke. The care staff are supportive, kind and respectful, the activity team are marvellous and inclusive and she has nice friends amongst the other residents who include her despite she has lost
the ability to fully use speech. The front-of-house team communicate effectively, are helpful and efficient. On occasion when we have not been happy, Avonmere are quick to resolve any issues. We feel reassured our mum is cared for in the best possible way.
Reply from Niki Ayers, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you for your lovely review of Avonmere Care Home, it is great to hear how happy you are with the care and service provided. The team will be really pleased to read your review.

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Review from A B (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Avonmere Care are excellent. They have looked after Mum for almost a year. They are kind and caring even when she is being difficult. I am always impressed when I walk in and everyone looks up, smiles and says hello. The home is comfortable and homely and the gardens are great. The food
is excellent and there is a wide variety available.
They also cater to Mum's preferences if there is nothing on the menu she wants. We can't thank you enough for all that you do.
Reply from Niki Ayers, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you so much for your excellent review of Avonmere Care Home, it is great to hear how happy you and Mum are with the care and service provided. The team will be really pleased to read your review.

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Review from Sarah H (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To know Mum is safe and well cared for is so reassuring. All staff are so patient and respectful when interacting with residents. Thank you.
Reply from Niki Ayers, Home Manager at Avonmere Care Home - Avery Healthcare

Thank you for your lovely review of Avonmere Care Home in Bristol. The staff do genuinely care for our residents and pride themselves on the quality of service provided. I know they will be really pleased to hear your feedback.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Avonmere Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.740 for Avonmere Care Home - Avery Healthcare is calculated as follows: ( (262 Excellents x 5) + (58 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 334 Ratings = 4.74
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avonmere Care Home - Avery Healthcare is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Samantha

Samantha Baronian

Job Title: Home Manager Joined: 2024

I love working at Avonmere as I have a passion and drive to enhance the lives of others and walk alongside those on their care home journey to ensure a smooth transition during, what can be, such a difficult time. I have worked as a care assistant and a senior care, which is where I found my love for working in older adult care. I then completed a Bachelor’s degree in Mental Health Nursing. After finishing my degree, I worked in various roles within nursing care, including RSM, deputy and now Home Manager.

Jo

Jo Ash

Job Title: Deputy Manager Joined: 2024

Hi! My name is Jo. I have worked in care for many years starting as a care assistant then from there senior carer, care coordinator, team leader now as a deputy manager.


I am very passionate in believing a high standard of care should always be given to people within the care sector whether that be in their own homes or in a care home environment.

Beatrice

Beatrice Lush

Job Title: Wellbeing Coordinator Joined: 2022

Hi, I am the wellbeing & activities coordinator. I have worked at Avonmere for 3 years. My main goal is to promote positive wellbeing via providing activities and trips tailored to each residents needs and interests. My qualifications include a distinction in Health and Social Care Cambridge Nationals, biology a level and psychology a level. I am also currently completing an NVQ in Leading Activities within a care environment.

Debra

Debra

Job Title: Head Chef Joined: 2022

Debra has worked at Avonmere for nearly 3 years as a Sous chef, and throughout these years, she has shown amazing commitment and hard work in providing personalised and tasty meals to our residents.
Before joining the Avonmere team, she ran pubs for over 20 years. At this time, she mastered the skills required to lead a small team.


A fun fact about her is that she loves dancing and enjoys showing off her moves at every Avonmere party!
Deb is excited to take on this new role and continue to provide nutritious and exciting meals!

Anna

Anna

Job Title: Head of Housekeeping Joined: 2025

Anna is committed to ensure a clean and safe environment at Avonmere. She is a positive, friendly person who brings joy to all staff and residents.

Anthony

Anthony

Job Title: Maintenance Manager Joined: 2025

Hi, I’m Anthony, and I am dedicated to providing an excellent service. From fixing taps, and testing electrics, to ensuring all equipment is safe and working, no job is too big or small. I am approachable and friendly. I am ready to listen and fix any maintenance problems you may have!

Frequently Asked Questions about Avonmere Care Home - Avery Healthcare

What types of Care is Avonmere Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Avonmere Care Home - Avery Healthcare have?

There are 76 Single Rooms.

What are the Facilities & Services at Avonmere Care Home - Avery Healthcare?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Avonmere Care Home - Avery Healthcare to the centre of Bristol?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

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