Avonmere Care Home - Avery Healthcare

339 Badminton Road, Downend, Bristol BS36 1AJ
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9.8 69 Reviews
  • Avonmere Care Home - Avery Healthcare, Bristol
Avonmere Care Home is located in Downend, South Gloucestershire, near the Willy Wicket Inn on the northern outskirts of Bristol, easily accessible from the M32, M4 and M5. The home offers respite and residential care spans three floors, with one dedicated to dementia care.

Avonmere features its own hair salon, therapy suite and minibus as well as a beautiful garden for residents to enjoy and the home welcomes couples and their companions, where their well-being, comfort and happiness are of utmost importance.

Staff focus on meeting the needs of each resident, ensuring physical and emotional well-being for a fulfilling and happy quality of life. Recognising the potential stress of a late-life change, such as moving from a family home, they strive to make the transition as smooth as possible, offering peace of mind to all involved.

Wellbeing is supported through various physical, social and psychological activities. Such as regular exercise classes, (including tai chi and Pilates), animal therapy, live entertainment and community events. Mini bus trips occur once a week, taking the residents to well loved destinations including the local driving range, cafes, the zoo and local swimming pool. One to one activities are offered to those who wish to avoid group activities.

Regular updates on the home's activities are shared on the Facebook page and the new wellbeing app called Relish, fostering connections between the team, residents and their loved ones.

For those seeking dementia care homes in Bristol, Avonmere may be the ideal choice. Expert staff are trained to cater to residents with various care requirements. Rigorous staff selection and thorough training guarantee that residents living with dementia receive the highest quality care.
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Care Provided by Avonmere Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1450

The weekly fee is dependent on the suite you choose, standard, premium, or luxury

The price(s) shown are provided by the care home. Contact Avonmere Care Home - Avery Healthcare for full pricing details and T&Cs.

Contact Avonmere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avonmere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Baronian (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Visitors are welcome at all times but must sign in at reception

Parking

  • Car park at the front of the building

Avonmere Care Home - Avery Healthcare Reviews (69)

9.8

Avonmere Care Home - Avery Healthcare has a Review Score of 9.8 (9.828) out of 10, based on 23 reviews in the last 2 years.
Over all time Avonmere Care Home - Avery Healthcare has 69 reviews.

Overall Experience
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Reviewer Connection to Avonmere Care Home - Avery Healthcare
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Total of 69, showing 41-60
Review from E T (Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It took a while to settle but staff helped and now I am quite happy. I don't think I could find a better home.
Reply from Sarah Goswell, Marketing Assistant at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home in Bristol. We are pleased to hear you are now feeling settled in your new surroundings. Your feedback is truly invaluable to us and our staff team. Best wishes.
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Review from J C (Daughter of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum originally went here for respite but has now become a permanent resident. The decor throughout is modern but homely with tasteful ornaments, lamps etc. Her room is beautiful, like a suite in a hotel with a patio door through to the lovely garden. The carers (and reception staff) here are absolutely
brilliant and laugh and joke with mum, they are always pleasant. Mum is encouraged to walk to the dining room which is light and airy and she can socialise with the other residents. The food is nice, recently mum had a fancy for some chocolate, they brought her a little plate with some chocolate biscuits on. That's really going the extra mile for the residents. It's nice that there is a tea and coffee machine for visitors to use so we can sit and have a cuppa with mum. There are plenty of activities singers, dancing crafts etc which you can choose to participate in if you like. I really don't feel like mum has gone here to vegetate but to continue living her life with a bit of help.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home in Bristol. We are delighted that your mum enjoyed her respite stay with us and decided to become a permanent member of our loving care community. It is lovely to hear that she has soon settled into her new surroundings and enjoys joining in with the daily activities provided by our talented well-being team. We always encourage our residents to invite visitors in for a cuppa and a chat, we look forward to seeing you on your next visit. Thank you again for your kind words, I will be sure to pass them on to the rest of the staff team, Best wishes, Rachel.
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Review from T J (Niece of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been supportive regarding my aunt. The staff are lovely, helpful and friendly. I had an issue, the manager responded straight away and dealt with it in a very professional manner and has an open-door policy which is fantastic. I would highly recommend Avonmere to anyone who needs extra
care.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home in Bristol. We are delighted to hear how satisfied you are with the exceptional level of care that your aunt has received by our dedicated staff team. Please do not hesitate to contact us at any time to express any concerns that you may have. It is a true pleasure to have your aunt as part of our loving care community. Best wishes, Rachel.
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Review from A P (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for just under one week. All the staff have made her feel very welcome. The level of care has been very good. Mum has mobility issues, and the manager and his team have been very supportive of her needs, giving encouragement to build her confidence.
Reply from Ryan Farrelly, Marketing Executive at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home. It is a pleasure to care for your mother, and we are delighted to hear how well she has settled into our welcoming community. We look forward to seeing you on your next visit. Best wishes.
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Review from A R (Daughter of Resident) published on 9 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and support provided is excellent.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home and for your amazing 5-star rating. I will be sure to pass your kind words on to the rest of the team. Best wishes, Rachel.
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Review from Dorothy B (Resident) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Everyone is helpful.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent level of care. Best wishes, Rachel.
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Review from Maureen J (Respite Resident) published on 12 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most impressed by the whole service. Ambience most pleasing. Staff extremely helpful and very pleasant. Attractive garden pleasant to view or sit in. Activities satisfactory. I would definitely look forward to a return visit when my carer next goes on holiday. Menus satisfactory.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home and for your amazing 5-star rating. It was a pleasure to have you with us, whilst you were here on respite and we are delighted to hear that your stay was comfortable and relaxing. We would like to welcome you back into the home anytime. Best wishes, Rachel.
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Review from J C (Daughter of Resident) published on 1 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have appreciated the care and attention mum has received. The staff are very kind, helpful, professional, and approachable. Excellent facilities with cinema and hairdressers. The garden is wonderful to sit outside when the weather is kind.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home. We are delighted to hear such wonderful feedback about our home. Our housekeeping team take great pride in making the home a clean, welcoming environment for residents and visitors alike. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent level of care. I will be sure to pass on your kind comments to the rest of the team. Best wishes, Rachel.
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Review from Christine V (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service!
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home and for your amazing 5-star review. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. Best wishes, Rachel.
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Review from Karen P (Daughter of Resident) published on 26 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely to be able to see where he resides after such a long time with Covid. He always appears happy and loves the care he receives. Thank you.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home. Your feedback is truly invaluable to us, and our staff team, who go above and beyond the standards daily, to deliver an exceptional level of care, whilst creating a fun and loving care community for all residents. It is a pleasure to have your father living with us. Best wishes, Rachel.
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Review from John H (Son of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Avonmere very good, their care of my father has been excellent. He has settled very well and I feel that is down to the care and attention Avonmere have given him. The main thing is he is safe and he feels that within the building.
Reply from Rachel Aran, Marketing Administrator at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home and for your amazing 5-star review. We are delighted to hear that your father has soon settled into the loving care community that we create, giving you and your family peace of mind. I will be sure to pass on the positive feedback to the rest of the team. Best wishes, Rachel
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Review from Simon G (Son of Resident) published on 28 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum very happy and well looked after by amazing staff.
Reply from Ryan Farrelly, Marketing Assistant at Avonmere Care Home - Avery HealthcareThank you for taking the time to review. We are delighted to hear how well your mother has settled into her new home and how happy she is here. Your kind words about our staff team are truly invaluable to us and I will be sure to pass on the positive feedback. Best Wishes, Ryan.
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Review from Kim F (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Avonmere care home is truly excellent. The care, professional approach is displayed by all staff involved in my father's care. The building being 'purpose built' for care of the elderly is functional (wide corridors) with excellent facilities for the residents, dining room, library, garden room, games
room (chess etc), cinema room and hairdressers. There is a lift to access the cinema and hairdressers and a wonderful 'activities programme'. The gardens are beautiful and all services provided within COVID guidelines.
Reply from Ryan Farrelly, Marketing Assistant at Avonmere Care Home - Avery HealthcareThank you for taking the time to review Avonmere Care Home. We are delighted to hear how satisfied you are with our home, we highly appreciate your kind words and I will be sure to pass on the positive feedback. Our residents are encouraged to take full advantage of the hotel-like facilities we have to offer. It is a pleasure to have your father as part of our loving care community here. Best Wishes, Ryan.
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Review from Graham T (Respite Resident) published on 21 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I live alone in a studio flat with a very noisy neighbour in flat above mine and building contractors on site replacing roof on adjacent building and the noise and upheaval is not good for me being in poor health. I have atrial fibrillation and heart issues and needed to get away. Sometimes I need medical
assistance, so a hotel was not suitable. So it was suggested for me to go for respite care, like we did for my late mother. I'm self-funded so enquired about possibilities locally and found Avonmere Care Home for my care. As the COVID-19 pandemic was, and still is, in full swing there are lots of safety issues and they are handled well. I have been very comfortable at Avonmere and the staff of carers have been excellent and very friendly and treated me with respect. However the food has been unsatisfactory by my standards. It must be difficult catering on a large scale but when soup is served with two small pieces of bread, that a child could eat, where do my ££££'s go?
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Review from Brenda E (Daughter of Resident) published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were wonderful, so kind and helpful and gave me so much support. They were so kind and caring to my mother.
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Review from H H (Wife of Resident) published on 29 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were greeted on arrival with great courtesy and were very impressed with everything we saw and heard, including the attention given to each resident we met, on the ground floor and in the dementia area on the first floor. My husband appeared to settle quite well but after a few days in the nighttime,
he was very disorientated and apparently entered other peoples bedroom trying to strip their beds. This situation the staff could not cope with and there was no apparent security to prevent this. We were asked to take him home early. It seems that this establishment, although new, really do not understand dementia in its more advanced stage. We also lost a pair of blue pyjama trousers even though correctly name marked how could this possibly happen?
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Review from Anne H (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had nothing but excellent service from all staff at Avonmere. From the management, reception, carers, cleaners. All are friendly and professional.
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Review from J S (Daughter of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'd just like to express how happy I am with my mother's care here at Avonmere.
The carers are so good with mum, I am a carer myself and know how hard the job is but I cannot fault the care they give my mum and how they always make me welcome. Nothing is ever too much trouble, great people. Thank you
all.
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Review from David Hugh S (Respite Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay of 13 days was pleasant. Everyone was kind, welcoming and considerate. Meals were well planned and enjoyable. It was disappointing however not to be registered with a surgery whilst there. I had need of medical attention which was not forthcoming. This should be addressed for short-term residents.
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Review from Julie F (Daughter-in-law of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are pleased to have found a first-class, local care home at Avonmere.
On entering the foyer it is bright and airy, the friendly receptionists greet, welcome and help the residents, families and visitors. Avonmere is like a 5* hotel,m superb decor in the resident's lounge, dining room, library, games
room, cinema, hair salon with lovely garden areas. The management team are hands-on, friendly and very approachable doing their utmost to ensure all is well with needs met.
The nursing, carer's, catering, hospitality and maintenance staff are excellent. Nothing is too much trouble, they certainly work hard keeping residents happy, cared for and feeling an individual. Mum's needs are met by the activities team with a full schedule each day, the TV is long forgotten!
It is a new style care home having a forward-thinking approach to the needs of those in their care whom love to now call it their home.
This is lovely to hear and know it is a worry taken from us. We are pleased we made an excellent choice and ultimately Mum is loved, well cared for, comfortable and very happy doing far more than she has been able to do in years.
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Avonmere Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Avonmere Care Home - Avery Healthcare is calculated as follows: ( (234 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 274 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avonmere Care Home - Avery Healthcare is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (6)

Samantha

Samantha Baronian

Job Title: Home Manager Joined: 2024

I love working at Avonmere as I have a passion and drive to enhance the lives of others and walk alongside those on their care home journey to ensure a smooth transition during, what can be, such a difficult time. I have worked as a care assistant and a senior care, which is where I found my love for working in older adult care. I then completed a Bachelor’s degree in Mental Health Nursing. After finishing my degree, I worked in various roles within nursing care, including RSM, deputy and now Home Manager.

Jo

Jo Ash

Job Title: Deputy Manager Joined: 2024

Hi! My name is Jo. I have worked in care for many years starting as a care assistant then from there senior carer, care coordinator, team leader now as a deputy manager.


I am very passionate in believing a high standard of care should always be given to people within the care sector whether that be in their own homes or in a care home environment.

Beatrice

Beatrice Lush

Job Title: Wellbeing Coordinator Joined: 2022

Hi, I am the wellbeing & activities coordinator. I have worked at Avonmere for 3 years. My main goal is to promote positive wellbeing via providing activities and trips tailored to each residents needs and interests. My qualifications include a distinction in Health and Social Care Cambridge Nationals, biology a level and psychology a level. I am also currently completing an NVQ in Leading Activities within a care environment.

Debra

Debra

Job Title: Head Chef Joined: 2022

Debra has worked at Avonmere for nearly 3 years as a Sous chef, and throughout these years, she has shown amazing commitment and hard work in providing personalised and tasty meals to our residents.
Before joining the Avonmere team, she ran pubs for over 20 years. At this time, she mastered the skills required to lead a small team.


A fun fact about her is that she loves dancing and enjoys showing off her moves at every Avonmere party!
Deb is excited to take on this new role and continue to provide nutritious and exciting meals!

Anna

Anna

Job Title: Head of Housekeeping Joined: 2025

Anna is committed to ensure a clean and safe environment at Avonmere. She is a positive, friendly person who brings joy to all staff and residents.

Anthony

Anthony

Job Title: Maintenance Manager Joined: 2025

Hi, I’m Anthony, and I am dedicated to providing an excellent service. From fixing taps, and testing electrics, to ensuring all equipment is safe and working, no job is too big or small. I am approachable and friendly. I am ready to listen and fix any maintenance problems you may have!

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