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Mulberry House Residential Home

Brimley Lane, Bovey Tracey, Newton Abbot, Devon TQ13 9JS
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I simply cannot speak highly enough of Mulberry House, it is in all respects of exceptional quality,Jan C(Friend of Resident/Service User)
Mulberry House Residential Home, Newton Abbot
There are so many lovely activities on offer plus they go the extra mile and do things of interestR W(Daughter-in-law of Resident/Service User)
Mulberry House Residential Home, Newton Abbot
I cannot recommend Mulberry House enough. Mum went there 5 months ago and is there now permanently.N H(Daughter of Resident/Service User)
Mulberry House Residential Home, Newton Abbot

Nestled in beautiful countryside surroundings, Mulberry House is a striking and much-loved home, recently renovated and thoughtfully designed throughout. Residential care is provided alongside support for individuals living with mild dementia. Whether the need is for permanent care, a short respite stay, or day care, Mulberry House offers a warm welcome and peace of mind.

There is a choice of rooms to suit different needs and preferences – from spacious suites...  

Care Provided by Mulberry House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,600
Residential Dementia CareFrom £1,600From £1,600

Contact Mulberry House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Hulme(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (8)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • Car park in front of building

Mulberry House Residential Home Reviews (52)

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9.9

Mulberry House Residential Home has a Review Score of 9.9 (9.886) out of 10, based on 26 reviews in the last 2 years. Over all time Mulberry House Residential Home has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from L B (Daughter of Resident) published on 24 January 2025 Submitted via Website
Overall Experience
Mum came to Mulberry in August 2022 after falls at home and a recent diagnosis of Alzheimer's. I already knew of the home, it had a good reputation although was in CQC special measures when I first visited but I was very happy with the home itself, the staff I met, and how they planned to care for Mum. They explained why the CQC report wasn't good and that made sense to me.
Mum didn't settle in straight away and wanted to stay in her room but gradually she was persuaded to integrate.
The level of care has been second to none. I've visited twice weekly on average and I have never had any concerns. There is always a member of staff with residents, a constant flow of food and drink, meals and snacks, birthday cakes for residents, loads of activities, sing-a-longs, quiet films, games, chats etc.
The staff are wonderful, they are kind, respectful and friendly, to both mum and me.

Regarding fees divide the monthly cost by 30 days then 24 hrs equals less than £9 per hour for 24 hr care.

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Review from B C (Husband of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience

My wife has been a permanent resident at Mulberry House since March 2024 due to an inability to walk at all. The care is first class and I cannot think of anything detrimental which could be said about this business. My age is 94.

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Review from Karen D (Friend of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

My dear friend has moved into Mulberry House after a hospital stay. All the staff from the administration to the manager are all so kind and caring. The home is always very clean and the room is very nice with a door to her own patio. Thank you for all your kindness.

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Review from J D (Friend of Resident) published on 7 August 2024 Submitted via Website
Overall Experience

Thank you all so much for looking after my special friend. It is always difficult moving into full-time care but all the staff have made sure that she feels at home. The home is beautiful as are the gardens. Always lots of choices for meals and snacks.

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Review from Jan C (Friend of Resident) published on 5 August 2024 Submitted via Postal Card
Overall Experience

I simply cannot speak highly enough of Mulberry House, it is in all respects of exceptional quality, operating to very high standards. The house and grounds are like a good country house hotel, gracious yet homely, with delightful sitting rooms, a library and a dining room. The staff are welcoming, smiley, friendly, respectful and efficient, happy to assist in any way to ensure the comfort and well-being of the residents. Food is excellent, varied and plentiful.

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Review from N H (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card
Overall Experience
I cannot recommend Mulberry House enough. Mum went there 5 months ago and is there now permanently. The care she has received has been amazing. The staff are so caring and well organised. Nothing is too much trouble, Mum is looked after and her dignity is a priority. If Mum is not well, the carers are on it straightaway with the doctor.

It is a great comfort to me and the family that she is cared for so well and is happy in her new home and takes part in many of the activities offered. It is also located in beautiful surroundings.

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Review from D T (Daughter of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience

My father received excellent care during his time at the Mulberry House. I am very grateful to the staff for their support and compassion.

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Review from L S (Daughter of Resident) published on 21 February 2024 Submitted via Postal Card
Overall Experience
The care shown to my mother during her 2-week convalescence stay was exemplary. Mulberry House was respectful of her wishes throughout and offered her great support. She has visibly gained strength during her time there.

During her stay, her visitors have been impressed by the positive, caring and welcoming approach of all the team there. Thank you.

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Review from Sarah F (Daughter of Resident) published on 12 February 2024 Submitted via Website
Overall Experience

Just wanted to leave a review for the amazing team at Mulberry. My elderly Dad was admitted in an emergency following a hip dislocation. As Dad has dementia too it was very confusing for him. All the staff were so kind and patient with him. I am not sure they had come across anyone who chewed their food as many times as dear Dad did including water! Everyone was so respectful to him and our visits were made so much better as we were always greeted by a smiling face. We are now in a position to be able to bring Dad home but would like to say a big thank you to everyone who cared for him.

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Review from R W (Daughter-in-law of Resident) published on 16 January 2024 Submitted via Website
Overall Experience

My mother-in-law has lived in Mulberry House for over a year now. It was a difficult decision for her to move to a care home but we really should not have worried as she is so wonderfully looked after. The staff are so friendly and attentive. There are so many lovely activities on offer plus they go the extra mile and do things of interest to individual residents. The premises are beautifully decorated and furnished and always clean. I would not hesitate to recommend Mulberry House.

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Review from D H (Brother of Resident) published on 1 June 2023 Submitted via Postal Card
Overall Experience
The care home has a heart. Kindly and warm.

Care is distinctly personal and loving.

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Review from S B (Daughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience

The care my mother is receiving is wonderful. The staff are all very caring, they know all the residents by name, what they like and do not like. There are things they know about my mother that I had no idea about, her likes and dislikes. When Mum is feeling low in spirit, there is always someone popping in with a cheery smile and encouragement. We would like to thank the staff very much.

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Review from P C (Niece of Resident) published on 21 February 2023 Submitted via Postal Card
Overall Experience

Warm, caring and friendly staff. My auntie has been happy here.

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Review from Jonathan C (Son of Resident) published on 7 December 2022 Submitted via Website
Overall Experience
We have used this care home for my mother who suffered from dementia which became increasingly bad over a period of some 15 months or so.
The home is in excellent decorative order bright and airy in the public rooms with a pleasant dining room and activity room/tv area
The food is excellent, I must say helping feed mum, she was eating better than me!
The staff I have met are all very professional and the communication has been good but at the same time, the atmosphere was engaging and in no way sombre.

During my mother's stay, the home had a poor inspection, at the time I felt this was a bit unfair, this was in the thick of the post-Covid staff shortages with too many agency staff. The following inspection was good. I would be very happy to recommend this facility as excellent.

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Review from M F (Daughter of Resident) published on 9 November 2022 Submitted via Postal Card
Overall Experience

My mother spent two years living at Mulberry House. In the last couple of months of her life there, when I was with her frequently, I found the staff to be both caring and professional. They treated my mother with respect and kindness. The standards of cleanliness and food was excellent. Her room pleased her with splendid views. She was safe, secure and well looked after by the wonderful staff. Excellent.

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Review from N C (Respite Resident) published on 14 September 2022 Submitted via Postal Card
Overall Experience

Most residents found lunch helpings too big. Highly recommend all are offered small or full-size helpings - we all hate wasting food. Staff were professional but was all had enormous fun, lots of laughter and some very good games I shall miss everyone enormously.

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Review from M C (Resident / Service User) published on 13 September 2022 Submitted via Postal Card
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I find everything about this home exemplary in all aspects from the level of care provided to the amenities on site.

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Review from K S (Niece of Resident) published on 13 September 2022 Submitted via Postal Card
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Great experience for my uncle. Friendly staff, great food and good facilities.

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Review from A M (Resident / Service User) published on 13 September 2022 Submitted via Postal Card
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A high standard of care and management is constantly maintained in a very pleasant environment.

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Review from Louise T (Daughter of Resident) published on 16 September 2021 Submitted via Website
Overall Experience

My Mum has been in Mulberry house for the last 3 weeks and has received excellent care. All the staff are lovely and always have time to answer my questions with a smile even though they are extremely busy. The property is beautiful and well looked after, I am reliably informed by Mum the food is delicious! Compliments to the Chef. Thank you Mulberry House for all your care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 July 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (3)

News
  • 24 Jun 2026

    Residents at Mulberry House had a wonderful time last week when they welcomed some very special four-legged visitors to the home. The much-loved alpaca visit brought plenty of smiles, laughter...

  • 28 Apr 2026

    This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...

  • 10 Mar 2026

    Residents at Mulberry House Care Home enjoyed a rather unusual visit on Friday when two gentle guests arrived to say hello. Sam and Mark from Lakemoor Alpacas brought along two...

Upcoming Events

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Buckland Care Ltd
  • 31 Jan 2025Recipient: Buckland Care Ltd
  • 31 Jan 2024Recipient: Buckland Care Ltd

Meet the Team (1)

Helen Hulme
Helen HulmeJob Title:Registered ManagerJoined: 2022

Helen has worked in the Care sector for 30 years. Starting from Care Assistant and moving all the way to Manager. She qualified as a Registered Manager 22 years ago, which was always her chosen dream. Throughout these years, Helen gained experience in various settings. To name a few, she had roles such as a Commissioning Manager, Intermediate and Reablement Manager and always took pride in supporting local authority and the private sector. She has managed several homes, including Nursing, Mental Health, Palliative Care, Dementia and Residential.

After several years of hard work in London, Helen decided to move to Devon. She enjoys spending her time with her big family. Helen has three sons, four beautiful grandchildren and rescue dog Archie who has been welcomed at Mulberry House by residents and staff.

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