Mulberry House Residential Home

My father (95yrs) suffered a fall/infection 2 weeks before becoming a resident at Mulberry House. He was no longer able to live alone safely. A few weeks on and he's clearly feeling content and settled. He says he loves the food and finds all the staff very friendly and helpful. We as a family know he is safe and being very well cared for which brings everyone huge peace of mind.

Regarding fees divide the monthly cost by 30 days then 24 hrs equals less than £9 per hour for 24 hr care.

My wife has been a permanent resident at Mulberry House since March 2024 due to an inability to walk at all. The care is first class and I cannot think of anything detrimental which could be said about this business. My age is 94.

My dear friend has moved into Mulberry House after a hospital stay. All the staff from the administration to the manager are all so kind and caring. The home is always very clean and the room is very nice with a door to her own patio. Thank you for all your kindness.

Thank you all so much for looking after my special friend. It is always difficult moving into full-time care but all the staff have made sure that she feels at home. The home is beautiful as are the gardens. Always lots of choices for meals and snacks.

I simply cannot speak highly enough of Mulberry House, it is in all respects of exceptional quality, operating to very high standards. The house and grounds are like a good country house hotel, gracious yet homely, with delightful sitting rooms, a library and a dining room. The staff are welcoming, smiley, friendly, respectful and efficient, happy to assist in any way to ensure the comfort and well-being of the residents. Food is excellent, varied and plentiful.

It is a great comfort to me and the family that she is cared for so well and is happy in her new home and takes part in many of the activities offered. It is also located in beautiful surroundings.

My father received excellent care during his time at the Mulberry House. I am very grateful to the staff for their support and compassion.

During her stay, her visitors have been impressed by the positive, caring and welcoming approach of all the team there. Thank you.

Just wanted to leave a review for the amazing team at Mulberry. My elderly Dad was admitted in an emergency following a hip dislocation. As Dad has dementia too it was very confusing for him. All the staff were so kind and patient with him. I am not sure they had come across anyone who chewed their food as many times as dear Dad did including water! Everyone was so respectful to him and our visits were made so much better as we were always greeted by a smiling face. We are now in a position to be able to bring Dad home but would like to say a big thank you to everyone who cared for him.

My mother-in-law has lived in Mulberry House for over a year now. It was a difficult decision for her to move to a care home but we really should not have worried as she is so wonderfully looked after. The staff are so friendly and attentive. There are so many lovely activities on offer plus they go the extra mile and do things of interest to individual residents. The premises are beautifully decorated and furnished and always clean. I would not hesitate to recommend Mulberry House.

Care is distinctly personal and loving.

The care my mother is receiving is wonderful. The staff are all very caring, they know all the residents by name, what they like and do not like. There are things they know about my mother that I had no idea about, her likes and dislikes. When Mum is feeling low in spirit, there is always someone popping in with a cheery smile and encouragement. We would like to thank the staff very much.

Warm, caring and friendly staff. My auntie has been happy here.

During my mother's stay, the home had a poor inspection, at the time I felt this was a bit unfair, this was in the thick of the post-Covid staff shortages with too many agency staff. The following inspection was good. I would be very happy to recommend this facility as excellent.

My mother spent two years living at Mulberry House. In the last couple of months of her life there, when I was with her frequently, I found the staff to be both caring and professional. They treated my mother with respect and kindness. The standards of cleanliness and food was excellent. Her room pleased her with splendid views. She was safe, secure and well looked after by the wonderful staff. Excellent.

Most residents found lunch helpings too big. Highly recommend all are offered small or full-size helpings - we all hate wasting food. Staff were professional but was all had enormous fun, lots of laughter and some very good games I shall miss everyone enormously.

I find everything about this home exemplary in all aspects from the level of care provided to the amenities on site.

Great experience for my uncle. Friendly staff, great food and good facilities.

A high standard of care and management is constantly maintained in a very pleasant environment.