Mulberry House Residential Home

Brimley Lane, Bovey Tracey, Newton Abbot TQ13 9JS
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9.9 42 Reviews
  • Mulberry House Residential Home, Newton Abbot
Nestled in beautiful countryside surroundings, Mulberry House is a striking and much-loved home, recently renovated and thoughtfully designed throughout. Residential care is provided alongside support for individuals living with mild dementia. Whether the need is for permanent care, a short respite stay, or day care, Mulberry House offers a warm welcome and peace of mind.

There is a choice of rooms to suit different needs and preferences – from spacious suites ideal for couples or close companions, to rooms with countryside views, and cosy hideaways that open onto private terraces or the tranquil garden.

Life at Mulberry House centres around connection, comfort, and community. Residents can relax or socialise in four beautifully designed communal areas:
• The Aviary – a garden-inspired lounge filled with natural light and a lively atmosphere.
• Brimley Vale Tea Room – a cosy spot to enjoy tea and homemade cake with family and friends.
• Dartmoor Library – a quiet, traditional space perfect for reading or reflection.
• The Dining Room – a vibrant area decorated with artwork by local artist Becky Bettesworth, opening onto a sunny courtyard.

The garden is a well-loved feature of the home, with a thriving polytunnel, raised beds, and a kitchen garden where residents help grow fresh produce. Many of the home-cooked meals include ingredients grown on site.

Animal lovers are especially welcome – friendly dogs often visit with members of the team, and arrangements can be discussed for residents wishing to bring a pet.

To arrange a visit or to find out more about life at Mulberry House, please get in touch.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £2000
  • Self-Funded Residential Dementia Care: £1300 – £2000
  • RESPITE Self-Funded Residential Care: £1300 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600

These prices are only a guideline, please contact Mulberry House Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Helen Hulme (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (8)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Parking

  • Car park in front of building

Mulberry House Residential Home Reviews (42)

9.9

Mulberry House Residential Home has a Review Score of 9.9 (9.875) out of 10, based on 19 reviews in the last 2 years.
Over all time Mulberry House Residential Home has 42 reviews.

Overall Experience
  • 38
  • 4
  • 0
  • 0
  • 0
Date Published
  • 42
  • 9
  • 10
  • 19
  • 23
Reviewer Connection to Mulberry House Residential Home
  • 19
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Rowena S (Daughter of Resident) published on 23 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found a willingness to make a residential home that was comfortable for the residents at a time when there were challenges for the residents as well as the staff. I believe that it is working well.
Reply from Liana Birkett, Director at Mulberry House Residential Home

Thanks for your review Rowena!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian S (Daughter of Resident) published on 23 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been made to feel very welcome and he has settled really well, enjoying many different activities and socialising with his new friends. All the staff are very friendly and caring towards Dad, and family who visit, and they seem keen to take on board suggestions to help ensure life is as
good as it possibly can be.
Reply from Liana Birkett, Director at Mulberry House Residential Home

Thank you, Gillian for taking the time to review Mulberry House. We are so happy that your father has settled in well.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Mulberry House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Mulberry House Residential Home is calculated as follows: ( (199 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 224 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mulberry House Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Helen

Helen Hulme

Job Title: Registered Manager Joined: 2022

Helen has worked in the Care sector for 30 years. Starting from Care Assistant and moving all the way to Manager. She qualified as a Registered Manager 22 years ago, which was always her chosen dream. Throughout these years, Helen gained experience in various settings. To name a few, she had roles such as a Commissioning Manager, Intermediate and Reablement Manager and always took pride in supporting local authority and the private sector. She has managed several homes, including Nursing, Mental Health, Palliative Care, Dementia and Residential.


After several years of hard work in London, Helen decided to move to Devon. She enjoys spending her time with her big family. Helen has three sons, four beautiful grandchildren and rescue dog Archie who has been welcomed at Mulberry House by residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mulberry House Residential Home to verify any information. View our terms and conditions. Mulberry House Residential Home has an Enhanced Service - more info.