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Mulberry House Residential Home

Brimley Lane, Bovey Tracey, Newton Abbot, Devon TQ13 9JS
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I simply cannot speak highly enough of Mulberry House, it is in all respects of exceptional quality,Jan C(Friend of Resident/Service User)
Mulberry House Residential Home, Newton Abbot
There are so many lovely activities on offer plus they go the extra mile and do things of interestR W(Daughter-in-law of Resident/Service User)
Mulberry House Residential Home, Newton Abbot
I cannot recommend Mulberry House enough. Mum went there 5 months ago and is there now permanently.N H(Daughter of Resident/Service User)
Mulberry House Residential Home, Newton Abbot

Nestled in beautiful countryside surroundings, Mulberry House is a striking and much-loved home, recently renovated and thoughtfully designed throughout. Residential care is provided alongside support for individuals living with mild dementia. Whether the need is for permanent care, a short respite stay, or day care, Mulberry House offers a warm welcome and peace of mind.

There is a choice of rooms to suit different needs and preferences – from spacious suites...  

Care Provided by Mulberry House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600From £1,600
Residential Dementia CareFrom £1,600From £1,600

Contact Mulberry House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Helen Hulme(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (8)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • Car park in front of building

Mulberry House Residential Home Reviews (52)

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9.9

Mulberry House Residential Home has a Review Score of 9.9 (9.886) out of 10, based on 26 reviews in the last 2 years. Over all time Mulberry House Residential Home has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from P T (Son of Resident) published on 18 June 2021 Submitted via Website
Overall Experience

Mum has been at Mulberry for a week. Still early days, but the staff are outstanding. Nothing is too much trouble or fuss and I am very confident that she is very well cared for.

The house is spotless, light and airy and well maintained. There is a range of activities and the extensive menu choices cater for any tastes!

Well done to the team at Mulberry House, and thank you all.

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Review from S A (Daughter of Resident) published on 27 October 2020 Submitted via Postal Card
Overall Experience

My Mum has been at Mulberry House for over two years. It is in a quiet setting with a lovely patio and garden to enjoy in fine weather. The home has always been clean and tidy. All the staff is friendly, helpful, and supportive, with great patience for Mum, me, and Mum's family and friends. I would not hesitate to recommend Mulberry House.

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Review from Thomas B (Grandson of Resident) published on 21 October 2020 Submitted via Website
Overall Experience

The team couldn't have looked after my Grandmother any better. Our family couldn't have found a better place for her to live out her last couple of years. There is genuine care from the staff to residents.

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Review from Nicola T (Daughter of Resident) published on 20 May 2020 Submitted via Website
Overall Experience

Dad has been at Mulberry since august 2018. My mother died there and was looked after with great sensitivity during her last few weeks. After my mother's death, my father, aged 91, continued to live at Mulberry, where staff have consistently been cheerful and supportive. My father returned from hospital to Mulberry in March, the week lockdown began. He requires palliative, end of life care. Mulberry House staff have, throughout these difficult past few weeks, been attentive, kind, responsive to our family needs at this extraordinary time, helpful with information/discussions about medical support and options given to Dad. The genuine affection in which they hold my father is palpable and a great comfort at this time when we cannot travel to see him.

Reply from Mulberry House, Manager at Mulberry House Residential Home

Thank you Nicola for your kind and thoughtful words. It has been a wonderful joy for all of us to have had Mum and Dad here in our Mulberry family. Kindest wishes, Jane and the Team.

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Review from Vivienne L (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card
Overall Experience

When the family discovered Mulberry House we had no idea what we had stumbled onto. It turned out to be somewhere that Mum could call home and where I know first hand that all residents are treated with loving care and respect for their needs as individuals no matter what their frailties might be - physical or mental. I cannot praise highly enough each and every one of the lovely band of carers and other staff for the loving care given to my mother. She was very happy and confident in that care which helped greatly in giving her a wonderful final year. It is not possible to single any section out. From management, carers at all levels, activities, kitchen and housekeeping Mum made no distinction - she was just aware that everyone cared and she was safe, comfortable and content. Sadly our 105 year old Mum died in November. The love and care given to her and to all our family during this time was exceptional. We can only give our very grateful thanks for all the Mulberry House did for our mother while she lived there and during her passing.

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Review from Carolyn S (Daughter of Resident) published on 18 December 2019 Submitted via Website
Overall Experience

My father, who is in his eighties, moved into Mulberry House, Bovey Tracey, to help care for his partner of 30 years who was unable to look after herself any longer. The care they both received has been exceptional. The kindness and understanding for them both was excellent considering their different needs. My father lived there for just over 12 months and was always cared for and loved by all the staff. He really felt as though he was part of a family. It's not like an old peoples' home - it's more like a high-class hotel! The furnishings are lovely and always clean and there are activities throughout the day for the residents. Beautiful views too. Dad said the food was delicious and there was plenty of it. We, as a family, were always welcomed and able to pop in at any time. We did a lot of research and visits to various homes before finding Mulberry and on a scale of 1 - 10, the other places were 1 and Mulberry 10. Dad always had someone to talk to. Nowhere better than Mulberry House.

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Review from Caroline S (Daughter of Resident) published on 10 October 2019 Submitted via Website
Overall Experience

My 93-year-old fiercely independent mother moved into Mulberry House at the end of July. My sister and I went with her on her initial visit. We were blown away. The house was incredible. Light, bright, spotlessly clean and full of happy residents all busy doing various activities in lots of beautifully decorated communal rooms. (The bedrooms would put a country house hotel to shame.) It was a joyous place to be. My mother has settled in well thanks to the kind, thoughtful, helpful amazing staff - I cannot speak too highly of each and every person who cares for and looks after her every need. They are all hero’s and deserve every fabulous thing that is said about them. My mother loves everything about it and I would urge everyone looking for somewhere to either live themselves or for one of their relatives to have a look around. You certainly won’t be disappointed.

Reply from Liana Birkett, Director at Mulberry House Residential Home

Thank you so much for your kind words and for taking the time to review the service! We spent a lot of time on the design of the home, so it is great to hear this. It is equally lovely to read your wonderful compliments about the staff - we have an excellent team there! Thanks again.

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Review from Malcolm D (Resident / Service User) published on 29 April 2019 Submitted via Postal Card
Overall Experience

Cannot extol the virtues of Mulberry House enough. All members of the staff showed kindness, care and attention. All facets of this residential home were superb. If all retirement homes nationwide were as good as this, our aged would be treated with the respect and dignity they deserved.

Reply from Sandra L Wright, Registered Manager at Mulberry House Residential Home

Hello Malcolm, thank you so much for your wonderful review. Buckland Care and the team at Mulberry House are very focused on providing care that counts and trying to make the transition into a Residential Home a great experience. I will share your words with the team.

Kind regards

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Review from Virginia A (Daughter of Resident) published on 4 February 2019 Submitted via Postal Card
Overall Experience

After visiting several care homes where dementia is specifically catered for. I opted for Mulberry house. As a registered nurse I have been impressed with the level of professionalism and obvious care evident in my mother's new home. Whilst providing a warm and inviting 'home', Mulberry House has proper assessment and safety arrangements in place. I particularly liked the "getting to know you" booklet I completed for Mum as her dementia prevents her from renting her own story herself.

Reply from Sandra L Wright, Manager at Mulberry House Residential Home

Thank you for taking the time to review Mulberry House. It is so important that we are able to measure ourselves and the service we provide. We are so proud to work here and work hard to make it feel like home.

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Review from Richard P (Son of Resident) published on 7 November 2018 Submitted via Website
Overall Experience

Mum moved into Mulberry House back in August and we have been very pleased with the care she has received. As a previously independent person there were naturally some adjustments she had to make but all the staff understood this and have made the transition much easier. We have found the home to be flexible, they listen to residents and relatives and they respond to needs swiftly. Mum likes the food and the range of activities on offer.

Reply from Liana Birkett, Director at Mulberry House Residential Home

Thank you for taking the time to leave us a review. We are so glad your mother has settled in well and is enjoying living at Mulberry. Many thanks.

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Review from Rowena S (Daughter of Resident) published on 23 October 2018 Submitted via Website
Overall Experience

I found a willingness to make a residential home that was comfortable for the residents at a time when there were challenges for the residents as well as the staff. I believe that it is working well.

Reply from Liana Birkett, Director at Mulberry House Residential Home

Thanks for your review Rowena!

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Review from Gillian S (Daughter of Resident) published on 23 October 2018 Submitted via Website
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My father has been made to feel very welcome and he has settled really well, enjoying many different activities and socialising with his new friends. All the staff are very friendly and caring towards Dad, and family who visit, and they seem keen to take on board suggestions to help ensure life is as good as it possibly can be.

Reply from Liana Birkett, Director at Mulberry House Residential Home

Thank you, Gillian for taking the time to review Mulberry House. We are so happy that your father has settled in well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 July 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (3)

News
  • 24 Jun 2026

    Residents at Mulberry House had a wonderful time last week when they welcomed some very special four-legged visitors to the home. The much-loved alpaca visit brought plenty of smiles, laughter...

  • 28 Apr 2026

    This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...

  • 10 Mar 2026

    Residents at Mulberry House Care Home enjoyed a rather unusual visit on Friday when two gentle guests arrived to say hello. Sam and Mark from Lakemoor Alpacas brought along two...

Upcoming Events

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Buckland Care Ltd
  • 31 Jan 2025Recipient: Buckland Care Ltd
  • 31 Jan 2024Recipient: Buckland Care Ltd

Meet the Team (1)

Helen Hulme
Helen HulmeJob Title:Registered ManagerJoined: 2022

Helen has worked in the Care sector for 30 years. Starting from Care Assistant and moving all the way to Manager. She qualified as a Registered Manager 22 years ago, which was always her chosen dream. Throughout these years, Helen gained experience in various settings. To name a few, she had roles such as a Commissioning Manager, Intermediate and Reablement Manager and always took pride in supporting local authority and the private sector. She has managed several homes, including Nursing, Mental Health, Palliative Care, Dementia and Residential.

After several years of hard work in London, Helen decided to move to Devon. She enjoys spending her time with her big family. Helen has three sons, four beautiful grandchildren and rescue dog Archie who has been welcomed at Mulberry House by residents and staff.

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