
I simply cannot speak highly enough of Mulberry House, it is in all respects of exceptional quality,Jan C(Friend of Resident/Service User)

There are so many lovely activities on offer plus they go the extra mile and do things of interestR W(Daughter-in-law of Resident/Service User)

I cannot recommend Mulberry House enough. Mum went there 5 months ago and is there now permanently.N H(Daughter of Resident/Service User)

I simply cannot speak highly enough of Mulberry House, it is in all respects of exceptional quality,Jan C(Friend of Resident/Service User)

There are so many lovely activities on offer plus they go the extra mile and do things of interestR W(Daughter-in-law of Resident/Service User)

I cannot recommend Mulberry House enough. Mum went there 5 months ago and is there now permanently.N H(Daughter of Resident/Service User)

Nestled in beautiful countryside surroundings, Mulberry House is a striking and much-loved home, recently renovated and thoughtfully designed throughout. Residential care is provided alongside support for individuals living with mild dementia. Whether the need is for permanent care, a short respite stay, or day care, Mulberry House offers a warm welcome and peace of mind.
There is a choice of rooms to suit different needs and preferences – from spacious suites...
Care Provided by Mulberry House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mulberry House Residential Home for full pricing details and T&Cs.
Contact Mulberry House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Helen Hulme(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (8)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- Car park in front of building
Mulberry House Residential Home Reviews (52)
Mulberry House Residential Home has a Review Score of 9.9 (9.886) out of 10, based on 26 reviews in the last 2 years.
Over all time Mulberry House Residential Home has 52 reviews.
Mum has been at Mulberry for a week. Still early days, but the staff are outstanding. Nothing is too much trouble or fuss and I am very confident that she is very well cared for.
The house is spotless, light and airy and well maintained. There is a range of activities and the extensive menu choices cater for any tastes!
Well done to the team at Mulberry House, and thank you all.
My Mum has been at Mulberry House for over two years. It is in a quiet setting with a lovely patio and garden to enjoy in fine weather. The home has always been clean and tidy. All the staff is friendly, helpful, and supportive, with great patience for Mum, me, and Mum's family and friends. I would not hesitate to recommend Mulberry House.
The team couldn't have looked after my Grandmother any better. Our family couldn't have found a better place for her to live out her last couple of years. There is genuine care from the staff to residents.
Dad has been at Mulberry since august 2018. My mother died there and was looked after with great sensitivity during her last few weeks. After my mother's death, my father, aged 91, continued to live at Mulberry, where staff have consistently been cheerful and supportive. My father returned from hospital to Mulberry in March, the week lockdown began. He requires palliative, end of life care. Mulberry House staff have, throughout these difficult past few weeks, been attentive, kind, responsive to our family needs at this extraordinary time, helpful with information/discussions about medical support and options given to Dad. The genuine affection in which they hold my father is palpable and a great comfort at this time when we cannot travel to see him.
Thank you Nicola for your kind and thoughtful words. It has been a wonderful joy for all of us to have had Mum and Dad here in our Mulberry family. Kindest wishes, Jane and the Team.
When the family discovered Mulberry House we had no idea what we had stumbled onto. It turned out to be somewhere that Mum could call home and where I know first hand that all residents are treated with loving care and respect for their needs as individuals no matter what their frailties might be - physical or mental. I cannot praise highly enough each and every one of the lovely band of carers and other staff for the loving care given to my mother. She was very happy and confident in that care which helped greatly in giving her a wonderful final year. It is not possible to single any section out. From management, carers at all levels, activities, kitchen and housekeeping Mum made no distinction - she was just aware that everyone cared and she was safe, comfortable and content. Sadly our 105 year old Mum died in November. The love and care given to her and to all our family during this time was exceptional. We can only give our very grateful thanks for all the Mulberry House did for our mother while she lived there and during her passing.
My father, who is in his eighties, moved into Mulberry House, Bovey Tracey, to help care for his partner of 30 years who was unable to look after herself any longer. The care they both received has been exceptional. The kindness and understanding for them both was excellent considering their different needs. My father lived there for just over 12 months and was always cared for and loved by all the staff. He really felt as though he was part of a family. It's not like an old peoples' home - it's more like a high-class hotel! The furnishings are lovely and always clean and there are activities throughout the day for the residents. Beautiful views too. Dad said the food was delicious and there was plenty of it. We, as a family, were always welcomed and able to pop in at any time. We did a lot of research and visits to various homes before finding Mulberry and on a scale of 1 - 10, the other places were 1 and Mulberry 10. Dad always had someone to talk to. Nowhere better than Mulberry House.
My 93-year-old fiercely independent mother moved into Mulberry House at the end of July. My sister and I went with her on her initial visit. We were blown away. The house was incredible. Light, bright, spotlessly clean and full of happy residents all busy doing various activities in lots of beautifully decorated communal rooms. (The bedrooms would put a country house hotel to shame.) It was a joyous place to be. My mother has settled in well thanks to the kind, thoughtful, helpful amazing staff - I cannot speak too highly of each and every person who cares for and looks after her every need. They are all hero’s and deserve every fabulous thing that is said about them. My mother loves everything about it and I would urge everyone looking for somewhere to either live themselves or for one of their relatives to have a look around. You certainly won’t be disappointed.
Thank you so much for your kind words and for taking the time to review the service! We spent a lot of time on the design of the home, so it is great to hear this. It is equally lovely to read your wonderful compliments about the staff - we have an excellent team there! Thanks again.
Cannot extol the virtues of Mulberry House enough. All members of the staff showed kindness, care and attention. All facets of this residential home were superb. If all retirement homes nationwide were as good as this, our aged would be treated with the respect and dignity they deserved.
Hello Malcolm, thank you so much for your wonderful review. Buckland Care and the team at Mulberry House are very focused on providing care that counts and trying to make the transition into a Residential Home a great experience. I will share your words with the team.
Kind regards
After visiting several care homes where dementia is specifically catered for. I opted for Mulberry house. As a registered nurse I have been impressed with the level of professionalism and obvious care evident in my mother's new home. Whilst providing a warm and inviting 'home', Mulberry House has proper assessment and safety arrangements in place. I particularly liked the "getting to know you" booklet I completed for Mum as her dementia prevents her from renting her own story herself.
Thank you for taking the time to review Mulberry House. It is so important that we are able to measure ourselves and the service we provide. We are so proud to work here and work hard to make it feel like home.
Mum moved into Mulberry House back in August and we have been very pleased with the care she has received. As a previously independent person there were naturally some adjustments she had to make but all the staff understood this and have made the transition much easier. We have found the home to be flexible, they listen to residents and relatives and they respond to needs swiftly. Mum likes the food and the range of activities on offer.
Thank you for taking the time to leave us a review. We are so glad your mother has settled in well and is enjoying living at Mulberry. Many thanks.
I found a willingness to make a residential home that was comfortable for the residents at a time when there were challenges for the residents as well as the staff. I believe that it is working well.
Thanks for your review Rowena!
My father has been made to feel very welcome and he has settled really well, enjoying many different activities and socialising with his new friends. All the staff are very friendly and caring towards Dad, and family who visit, and they seem keen to take on board suggestions to help ensure life is as good as it possibly can be.
Thank you, Gillian for taking the time to review Mulberry House. We are so happy that your father has settled in well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 July 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (3)
- 24 Jun 2026
Residents at Mulberry House had a wonderful time last week when they welcomed some very special four-legged visitors to the home. The much-loved alpaca visit brought plenty of smiles, laughter...
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 10 Mar 2026
Residents at Mulberry House Care Home enjoyed a rather unusual visit on Friday when two gentle guests arrived to say hello. Sam and Mark from Lakemoor Alpacas brought along two...
- 05 Aug 2026Organiser: Mulberry House Residential Home
- 05 Aug 2026Organiser: Mulberry House Residential Home
- 22 Aug 2026Organiser: Mulberry House Residential Home
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 31 Jan 2025Recipient: Buckland Care Ltd
- 31 Jan 2024Recipient: Buckland Care Ltd
Meet the Team (1)

Helen has worked in the Care sector for 30 years. Starting from Care Assistant and moving all the way to Manager. She qualified as a Registered Manager 22 years ago, which was always her chosen dream. Throughout these years, Helen gained experience in various settings. To name a few, she had roles such as a Commissioning Manager, Intermediate and Reablement Manager and always took pride in supporting local authority and the private sector. She has managed several homes, including Nursing, Mental Health, Palliative Care, Dementia and Residential.
After several years of hard work in London, Helen decided to move to Devon. She enjoys spending her time with her big family. Helen has three sons, four beautiful grandchildren and rescue dog Archie who has been welcomed at Mulberry House by residents and staff.
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