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Dell House

5 Nelson Way, Beccles, Suffolk NR34 9PH
Swan & Cygnet Care Ltd Logo
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Fabulous place. Staff go out of their way to accommodate, listen wellJ C(Daughter-in-law of Resident/Service User)
Dell House, Beccles
Have nothing negative to say. Manager very professional and understanding. Will be returning.J C(Daughter-in-law of Resident/Service User)
Dell House, Beccles
my husband was being well cared for, clean and happy. My sincere thanks.Rosemary D(Wife of Resident/Service User)
Dell House, Beccles

Dell House cares for up to 60 elderly residents in modern but homely surroundings, with facilities such as café, shop, cinema, family room and bedrooms with direct access to gardens and first-floor garden terraces.

This is a big step for what is a little company, but, as a team, this service competes with the larger corporate care providers.

A wonderful interior designer has been commissioned who has a real understanding of...  

Care Provided by Dell House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Residential Dementia CareFrom £1,300From £1,300

These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.

Contact Dell House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Cristina Dragusin(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (64)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Please telephone to arrange a visit

Parking

  • Free parking on site

Dell House Reviews (51)

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9.1

Dell House has a Review Score of 9.1 (9.093) out of 10, based on 9 reviews in the last 2 years. Over all time Dell House has 51 reviews.

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Review from Karen R (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card
Overall Experience

Mum has been here only a week but the improvement is wonderful. She always has a smile on her face.

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Review from L M (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

Facilities were good. Spotlessly clean. Staff very caring.

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Review from Sharon R (Daughter of Resident) published on 27 January 2020 Submitted via Website
Overall Experience
My Dad who suffers from Parkinson's needed respite care while my Mum, who is his carer had a knee replacement operation.

The care and support he received were excellent from all the staff. Not only did they support my Dad through this difficult time but all of us as a family.

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Review from M G (Respite Resident) published on 8 October 2019 Submitted via Postal Card
Overall Experience

I found the staff polite, kind and attentive. The cooked food was for my mushy and tasteless. I can understand this as many residents seemed to prefer a soft diet other than that the accommodation and facilities were of a high standard. A variety of activities was provided for interested residents.

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Review from M H (Daughter of Resident) published on 24 September 2019 Submitted via Postal Card
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This is a beautiful, modern home with a caring, knowledgeable staff. My mother has been cared for as if she is a family friend or relative.

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Review from J C (Daughter-in-law of Resident) published on 17 July 2019 Submitted via Postal Card
Overall Experience
Finding a suitable respite place for my mother-in-law who has Alzheimers was proving extremely difficult until I became aware of Dell House.
Fabulous place. Staff go out of their way to accommodate, listen well, provide care to suit. Their approach towards my mother-in-law is very very good. Have nothing negative to say.

Manager very professional and understanding. Will be returning.

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Review from Rosemary D (Wife of Resident) published on 28 June 2019 Submitted via Postal Card
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To enable me to go on holiday and have a complete break and knowing my husband was being well cared for, clean and happy. My sincere thanks.

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Review from G C (Daughter of Resident) published on 21 June 2019 Submitted via Postal Card
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Myself and my family couldn't have wished for a better care home and my mother's quality of life has vastly improved during her short stay.

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Review from Harry V (Resident / Service User) published on 17 June 2019 Submitted via Postal Card
Overall Experience

Despite not being in my own home, I thoroughly enjoyed myself of recuperation. My family and friends have commented on the improvement in my appearance.

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Review from Gill T (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

It was the first time my father has been separated from my mum in sixty-eight years. He found it very difficult at first. The staff have all been very kind and thoughtful. The homemade food is delicious. Visitors are made extremely welcome. The bedrooms and all other areas are well designed making it a warm, homely environment.

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Review from Doreen S (Respite Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

The management and staff here at Dell House have been very kind, caring and efficient after my major hip surgery. The food is excellent as is the cleanliness I will miss everybody very much. Also, I will highly recommend anybody to come and stay here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 23 Dec 2024

    We have had a busy festive few days this week at Dell House. We had a wonderful Christmas church service where we sang ???? Christmas carols and rejoiced in Jesus's...

Upcoming Events

There are no upcoming events for Dell House.

Awards / Recognitions (1)

  • 15 Oct 2025Recipient: Swan & Cygnet Care Ltd

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