
Fabulous place. Staff go out of their way to accommodate, listen wellJ C(Daughter-in-law of Resident/Service User)

Have nothing negative to say. Manager very professional and understanding. Will be returning.J C(Daughter-in-law of Resident/Service User)

my husband was being well cared for, clean and happy. My sincere thanks.Rosemary D(Wife of Resident/Service User)

Fabulous place. Staff go out of their way to accommodate, listen wellJ C(Daughter-in-law of Resident/Service User)

Have nothing negative to say. Manager very professional and understanding. Will be returning.J C(Daughter-in-law of Resident/Service User)

my husband was being well cared for, clean and happy. My sincere thanks.Rosemary D(Wife of Resident/Service User)

Dell House cares for up to 60 elderly residents in modern but homely surroundings, with facilities such as café, shop, cinema, family room and bedrooms with direct access to gardens and first-floor garden terraces.
This is a big step for what is a little company, but, as a team, this service competes with the larger corporate care providers.
A wonderful interior designer has been commissioned who has a real understanding of...
Care Provided by Dell House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.
The price(s) shown are provided by the care home. Contact Dell House for full pricing details and T&Cs.
Contact Dell House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Swan & Cygnet Care Ltd
- Private Owned
Person in charge
- Cristina Dragusin(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (64)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (64)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Please telephone to arrange a visit
Parking
- Free parking on site
Dell House Reviews (51)
Dell House has a Review Score of 9.1 (9.093) out of 10, based on 9 reviews in the last 2 years.
Over all time Dell House has 51 reviews.
Mum has been here only a week but the improvement is wonderful. She always has a smile on her face.
Facilities were good. Spotlessly clean. Staff very caring.
The care and support he received were excellent from all the staff. Not only did they support my Dad through this difficult time but all of us as a family.
I found the staff polite, kind and attentive. The cooked food was for my mushy and tasteless. I can understand this as many residents seemed to prefer a soft diet other than that the accommodation and facilities were of a high standard. A variety of activities was provided for interested residents.
This is a beautiful, modern home with a caring, knowledgeable staff. My mother has been cared for as if she is a family friend or relative.
Fabulous place. Staff go out of their way to accommodate, listen well, provide care to suit. Their approach towards my mother-in-law is very very good. Have nothing negative to say.
Manager very professional and understanding. Will be returning.
To enable me to go on holiday and have a complete break and knowing my husband was being well cared for, clean and happy. My sincere thanks.
Myself and my family couldn't have wished for a better care home and my mother's quality of life has vastly improved during her short stay.
Despite not being in my own home, I thoroughly enjoyed myself of recuperation. My family and friends have commented on the improvement in my appearance.
It was the first time my father has been separated from my mum in sixty-eight years. He found it very difficult at first. The staff have all been very kind and thoughtful. The homemade food is delicious. Visitors are made extremely welcome. The bedrooms and all other areas are well designed making it a warm, homely environment.
The management and staff here at Dell House have been very kind, caring and efficient after my major hip surgery. The food is excellent as is the cleanliness I will miss everybody very much. Also, I will highly recommend anybody to come and stay here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 23 Dec 2024
We have had a busy festive few days this week at Dell House. We had a wonderful Christmas church service where we sang ???? Christmas carols and rejoiced in Jesus's...
There are no upcoming events for Dell House.
Awards / Recognitions (1)
- 15 Oct 2025Recipient: Swan & Cygnet Care Ltd
Meet the Team (0)
There are no Team Members posted yet.
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