Dell House

5 Nelson Way, Beccles NR34 9PH
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9.3 44 Reviews
  • Dell House, Beccles
Dell House cares for up to 60 elderly residents in modern but homely surroundings, with facilities such as café, shop, cinema, family room and bedrooms with direct access to gardens and first-floor garden terraces.

This is a big step for what is a little company, but, as a team, this service competes with the larger corporate care providers.

A wonderful interior designer has been commissioned who has a real understanding of the needs of the elderly, but not forgetting it is a person’s home, with little touches such as wood-burning stove effect in the lounges to give a cosy feel.

There has been a lot of thought put into the design of the home and the architect who also designed projects at Moorings and Manor House homes, has created a beautiful home with a wonderful palette of materials that will set it apart from the usual care home design. Dell House will be a life-enhancing, happy and positive environment in which to live and work.

Please contact the team to book an appointment to look round Dell House.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1200

These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.

These prices are only a guideline, please contact Dell House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cristina Dragusin (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (60)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please telephone to arrange a visit

Parking

  • Free parking on site

Dell House Reviews (44)

9.3

Dell House has a Review Score of 9.3 (9.346) out of 10, based on 9 reviews in the last 2 years.
Over all time Dell House has 44 reviews.

Overall Experience
  • 36
  • 8
  • 0
  • 0
  • 0
Date Published
  • 44
  • 0
  • 1
  • 9
  • 35
Reviewer Connection to Dell House
  • 14
  • 9
  • 9
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from G C (Daughter of Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my family couldn't have wished for a better care home and my mother's quality of life has vastly improved during her short stay.
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  • Treated with Dignity
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  • Value for Money
Review from Harry V (Resident) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite not being in my own home, I thoroughly enjoyed myself of recuperation. My family and friends have commented on the improvement in my appearance.
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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from Gill T (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was the first time my father has been separated from my mum in sixty-eight years. He found it very difficult at first. The staff have all been very kind and thoughtful. The homemade food is delicious. Visitors are made extremely welcome. The bedrooms and all other areas are well designed making it
a warm, homely environment.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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Review from Doreen S (Respite Resident) published on 6 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff here at Dell House have been very kind, caring and efficient after my major hip surgery. The food is excellent as is the cleanliness I will miss everybody very much. Also, I will highly recommend anybody to come and stay here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.346)

Overview of Review Score

The Review Score of 9.3 (9.346) out of 10 for Dell House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.764 for Dell House is calculated as follows: ( (82 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 106 Ratings = 4.764
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.582 Points relating to the number of positive Reviews for Dell House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 Sep 2025

1 room available on the ground floor with en-suite facilities and 1 room available on the first floor with en-suite facilities. For elderly people with dementia.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dell House to verify any information. View our terms and conditions. Dell House has an Enhanced Service - more info.