Briggs Lodge Residential and Nursing Home

London Road, Devizes SN10 2DY
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9.7 46 Reviews
  • Briggs Lodge Residential and Nursing Home, Devizes
The team at Briggs Lodge are proud of the home’s Good CQC rating (April 2023). This is testament to the dedication of the team, who provide residential, dementia, nursing, palliative and respite care, which can be pre-booked in advance.

Run by not-for-profit provider Sanctuary Care, highlights of the home’s report include comments about how welcomed loved ones feel, how kind and caring the staff are and how well managed it is (read more below).

The team at Briggs Lodge share Sanctuary Care’s vision of Enriching Lives, which is centred around the six senses people need to be happy and fulfilled – a sense of achievement, belonging, continuity, purpose, significance and security. Following their Enriching Lives framework, staff work closely with residents to meet their senses and achieve their goals.

The home has beautiful spaces for the residents to enjoy, with a warm and homely feel. The spacious bedrooms have walk-in wet rooms. Some of the ground floor bedrooms have doors opening out onto the gardens.

There is a vintage tearoom, which has a balcony overlooking the gardens, where residents can enjoy tea and home-baked cakes with loved ones, who are welcome to visit at any time. And the garden room and library are also lovely spaces to enjoy.

The home has a cinema room, for movie nights and a hair and beauty salon, complete with a nail bar, for those who like a spot of pampering!

There are light and airy lounge and dining rooms, where residents can enjoy delicious home-cooked meals, prepared by the chef, as well as afternoon tea, with home-baked cakes served daily.

Outside, the garden is a lovely area to relax in, with wheelchair-friendly pathways and raised beds, for those who enjoy a spot of gardening.

Briggs Lodge is situated in the heart of Wiltshire, in the pretty market town of Devizes, with excellent transport links, it is a short walk from the local shops and a museum.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1282
  • Self-Funded Nursing Care: from £1499
  • RESPITE Self-Funded Residential Care: from £1282

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1282 and for nursing care £1499, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Briggs Lodge Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Florence Calica (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Briggs Lodge Residential and Nursing Home Reviews (46)

9.7

Briggs Lodge Residential and Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 18 reviews in the last 2 years.
Over all time Briggs Lodge Residential and Nursing Home has 46 reviews.

Overall Experience
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Date Published
  • 46
  • 5
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Reviewer Connection to Briggs Lodge Residential and Nursing Home
  • 15
  • 12
  • 5
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  • 1
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Total of 46, showing 21-40
Review from G H (Son of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting, frequently advised of staff shortages. Very difficult to contact my mother via phone. My mother does not have a bath very often due to staffing issues.
Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for your review and for your feedback, it is taken very seriously by our team at Briggs Lodge. Our team were saddened to read your review and would love to speak to you about the points raised above whenever you're available.
Our team is always here to support with visits and phone calls to loved ones, however, I believe it has been discussed that calling in the afternoon is easier, as our team is often supporting our residents first thing in the morning or our residents are taking their protected meal times. Our residents' needs and wants are at the heart of the care we provide, which is why showers are usually taken rather than a bath.
Our home is always fully staffed for the number of residents in our home and during busier times we increase the number of staff working to ensure safe practice and that are residents' needs are fully met.
The manager's door is always open for you, to chat through your review or anything else you'd like to raise with us.

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Review from W J (Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I have received is excellent. The staff are caring, friendly and will respond to any requests cheerfully and make time to chat and are making my nursing care exemplary. The food is very good and tasty. All in all, I am treated as though in a 5-star hotel.
Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you so much for your wonderful review - it is great to hear how happy you are with your care at Briggs Lodge and that you feel like it's a hotel! Best wishes.

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Review from Stephen P (Son of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both parents moved in from Liverpool in February and Dad went, in July. The staff were very supportive. Mum remains and is well looked after. She enjoys the activities and food.
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Review from M J (Wife of Resident) published on 4 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had one week of respite and was happy to return for a second week later. He felt safe and well looked after. Generally, he enjoyed his meals, but sometimes the meat was dry and hard to cut, probably because it had been kept warm for too long! He especially liked the rice puddings!
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Review from C H (Daughter of Resident) published on 6 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has only been at Briggs Lodge for a short time, but we have so far found the home to be a happy, caring place, with some members of staff going over and above to make Mother's stay a happy one e.g with hair curling, nail painting and leading for her, as she has little sight. Although my mother
can be very difficult at times, especially over food, the staff do all they can to accommodate her needs. An opportunity to discuss her progress would be good though.
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Review from Janet W (Sister of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is well looked after and very happy here and if he is happy so am I. He really enjoys his food and the company.
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Review from Lois C (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As this was my mum's first respite stay, I was understandably anxious, but my fears were soon completely allayed. The staff and management were excellent and nothing was too much trouble. The rooms are excellent, with great facilities and Mum slept extremely well during her visit. The food was of excellent
quality and very plentiful. Always a cup of tea on hand. The activities provided something for everyone and Mum loved them all. Thank you for looking after her so well.
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Review from Duncan F (Nephew of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle found it difficult to settle into the care home, due to being 93 years old and living independently most of his life. I found the staff at Briggs Lodge very flexible with my uncle's needs. They also had to deal with my sister trying to influence my uncle, leaving in a confused and angry state
after her visits. The management staff have my full support. They keep me informed fully of my uncle's conditions, needs and well-being. I would recommend this care home to others.
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Review from Chris B (Son of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally quite happy with Mother's care over the last six months. The staff are helpful and polite. The only issues are visiting restrictions and answering of phones. You have to book a visit but can take three or four hours to get a response. The same applies to getting access/answer at the door.
Have stood outside ringing the bell for 10-15 minutes, especially at the weekend.
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Review from Mary S (Daughter of Resident) published on 26 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was only in the home for 5 months but in that time he thoroughly enjoyed it, he always referred to it as his new home. The staff were absolutely brilliant with dad. Every time I visited they were very welcoming to me and dad's great-grandson. My dad spoke fondly of all the staff regularly especially
the receptionist who went above and beyond to help dad. Thank you to all the staff for caring for my dad with such professionalism.
Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you so much for your 5* review and kind words for our team at Briggs Lodge Residential and Nursing Home - it is so appreciated. It is wonderful to hear how fond of our team your dad was and that you always felt welcome with us at Briggs Lodge. Best wishes.

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Review from M W (Son of Resident) published on 14 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the care provided to my mother by the staff at Briggs Lodge. My mothers stay was only two and a half months and during that time she had some complex needs. I found the staff to be caring and informative and my mother was well looked after. The home and facilities were always
clean and well maintained and there were always staff available to answer queries and provide support when required.
Reply from Lisa Mccauley, Social Media Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to leave a review for Briggs Lodge. We appreciate your feedback and your kind words about our wonderful team and our care home. It was our pleasure to care for your mother and make sure she enjoyed her stay with us. Best wishes, Lisa.

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Review from R P (Daughter of Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home staff provide an excellent and personal level of care for the resident and my family were very comforted by the care taken of my mother in her last years and particularly months.
Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words - they are so appreciated. Best wishes, Fae

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Review from W P (Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoy the company and conversation.
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Review from H K (Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's comfortable and the food is good and the residents are friendly.
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Review from B W (Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a different life that I have been used to as I was living in my own flat and I have found it difficult to mix with everyone, but I have to and am doing so as I can't go back. I must look forward. All the staff are great and look in often as I am inclined to stay in my room.
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Review from G G (Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very hard to grasp as people came and went and soon found out no males to talk to, so I just had to push myself in with the ladies and even took exercises when no activity lady here, the ladies liked it.
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Review from D W (Son of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I dealt with the paper work for my dear mother in January I was treated very well, everyone that I met were very friendly. I am very happy with the care that my dear mother is receiving at all levels and to this day my feelings have not changed. When visiting you are greeted at the main door by
a very pleasant young lady and you are given a Covid test before you may enter, if your test is negative then you are escorted to your selected resident. Briggs Lodge Residential and Nursing Home is a home to be proud of.
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Review from John G (Relative of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relative took up residence just before the first lockdown so we cannot say too much about the running of the home as we have not been able to visit for much of the time. We have been in regular contact and have been impressed by the information, support and assistance the staff at Briggs Lodge have
provided to the family as well as the care and attention they have given to our loved one.
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Review from Sarah W (Niece of Resident) published on 29 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t ask for a kinder, more caring nursing home for my aunt. The interaction with myself is excellent and the staff go out of their way to help at all times. My relative is extremely comfortable and happy here.
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Review from Anne C (Daughter of Resident) published on 11 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the family is delighted with the care of our relative at Briggs Lodge Residential and Nursing Home. During the 18 months she has lived there, she has been treated with kindness and respect. The care, catering, laundry, and cleaning services are of an exceptionally high standard. My mother often
says how lovely the staff are and is very happy. Briggs Lodge has worked hard, during the pandemic, to ensure contact with family is maintained by offering a range of visiting and virtual visiting options. We are very grateful that the care home has worked hard to keep us in touch. Finally, the accommodation and facilities are wonderful and have provided Mum with a lovely environment.
Reply from Fae Doherty, Senior Marketing Officer at Briggs Lodge Residential and Nursing Home

Thank you for taking the time to review Briggs Lodge and for your kind words. It is wonderful to hear how delighted you are with the care provided to your mother - it really is appreciated by our team. Best wishes, Fae.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Briggs Lodge Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.675 for Briggs Lodge Residential and Nursing Home is calculated as follows: ( (151 Excellents x 5) + (48 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 209 Ratings = 4.675
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Briggs Lodge Residential and Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Florence

Florence Calica

Job Title: Home Manager Joined: 2023

Florence joined our team as home manager in 2023 and brings with her a wealth of experience.

Kevin

Kevin Humphries

Job Title: Maintenance Operative Joined: 2019

I love the variety of my role as a maintenance man at Briggs Lodge.

Jenni

Jenni Grant

Job Title: Activities Coordinator Joined: 2019

I just love seeing our residents smile when they take part in our range of activities.

Sarah

Sarah Ledbury

Job Title: Domestic Supervisor Joined: 2019

Speaking of her role, Sarah says it’s like working with family. She gets a real buzz out of helping her residents and making Briggs Lodge a true home for them.

Laura

Laura Le Lerre

Job Title: Receptionist Joined: 2022

Laura is our wonderful receptionist at Briggs and loves welcoming our residents' loved ones and friends when they visit the home.


She says: "I love chatting to our residents and hearing all their fabulous stories".

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Briggs Lodge Residential and Nursing Home to verify any information. View our terms and conditions. Briggs Lodge Residential and Nursing Home has an Enhanced Service - more info.