Kingsfield Court

40 High Street, Earl Shilton, Leicester LE9 7DG
Review Us
9.9 43 Reviews
  • Kingsfield Court, Leicester
Kingsfield Court care home is a purpose-built residential care home based in the community of Earl Shilton, Leicestershire, that also specialises in dementia care. The spacious interiors and homely decorations complement the work of professional carers, and create a calming and homely atmosphere.

En-suite rooms and landscaped gardens delight residents and their families, who also have their own on-site cafe to enjoy. Health and wellbeing needs are very important and the Activities Coordinators work with residents and families to develop an exciting programme of activities and events that are tailored to personal interests.

Residents and staff go out into the community and the community are invited into the home, in order to build positive relationships and enable social inclusion for residents. They are also many intergenerational activities so that residents are able to engage with all age groups, from toddlers to college students.

All care is carried out in a bespoke fashion, with passion, empathy and enthusiasm at the centre of all decisions taken. Carers understand the importance of person-centred care, and the residents needs and preferences are placed at the centre of their care.

Choices at mealtimes are provided to all residents and they take great pride in the dining experience. Personal preferences and nutritional needs are taken into account and the kitchen team work hard to provide a wide range of healthy and tasty choices for residents.
Show Kingsfield Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1200
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1400

These prices are only a guideline, please contact Kingsfield Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ellen Silcock (General Manager)

Local Authority / Social Services

Admission Criteria

  • Every enquiry is taken on individual merit
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • Adequate parking on site for visitors.

Kingsfield Court Reviews (43)

9.9

Kingsfield Court has a Review Score of 9.9 (9.903) out of 10, based on 19 reviews in the last 2 years.
Over all time Kingsfield Court has 43 reviews.

Overall Experience
  • 37
  • 5
  • 0
  • 1
  • 0
Date Published
  • 43
  • 2
  • 9
  • 19
  • 24
Reviewer Connection to Kingsfield Court
  • 19
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 21-40
Review from Roger P (Brother of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Kingsfield Court last November (2022), the family have seen a big improvement in our brother's health. It's reassuring to know that he is being cared for so well. His mobility is so much better along with his appetite, communication (apart from his hearing which is in the process of
being dealt with) and social awareness taking part in the daily activities made available. The staff are faultless from the lady on reception to the carers who are all so friendly and helpful. We wouldn't hesitate in recommending Kingfisher Court to anyone in similar circumstances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C H (Relative of Resident) published on 30 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My loved one is happy and very well looked after. We live far away and are not able to see him as much as we would like, so it's nice to keep up with pictures and going on social media. We must say they do have lots of things to keep them busy which is great! Well done Kingsfield.
Also to the lovely
receptionist who went out of her way and above and beyond her role. I ordered a Christmas present for my uncle and I knew it would not be gift-wrapped but she kindly offered to do this. Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingsfield Court has the perfect balance of professional and personal approaches. Throughout my mother's stay, the covid19 pandemic has been ongoing, resulting in a number of unavoidable lockdowns. Staff closest to her have kept me informed and managed to meet her very complex care needs far better
than we were able at home. She's prone to falls and when these seem more serious, I'm able to go in and await medical care with her. Admin staff are equally caring friendly and efficient. It's actually a pleasure to wait in reception for lateral flow test results - or was until the cushions were removed. It made the seats uncomfortably deep. Please replace at least one for us tiny visitors with our own health issues.
Whenever I've had a concern, it has been investigated and either explained, or quickly remedied where possible.
My father recently chose to become a resident and has blossomed, which I feel says everything
Reply from Olivia Jablonski, Client Relationship Manager at Kingsfield Court

Thank you for taking the time to leave us a review. We are glad you have such lovely words and compliments to offer Kingsfield Court. It is so important for us to know we are achieving the high standards we set - in meeting the needs of not only the residents, but also the expectations of the relatives too. Our staff enjoy and take pride in working at Kingsfield, and ensuring all our residents are safe and supported whilst making it an enjoyable place to live. It's a pleasure to have both your parents with us and to be able to have the involvement with you all as a wider family. I will ensure your comments are passed onto the staff (and a cushion placed in reception).

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Daughter of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy and well cared for by all staff and they are very helpful. The food is beautiful and varied regularly. If I have a criticism at all, it would be around the communication between staff and families. There needs to be some continuation and joining up of conversations and requests followed
up and feedback given.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennie S (Daughter of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers and reception staff can't do enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J A (Daughter of Resident) published on 7 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended a family BBQ on Saturday 11.9.21. This was the first opportunity to have a get together for many months. It was a huge success, enjoyed by all. The staff had worked very hard and their hard work was much appreciated both by residents and relatives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol M (Daughter of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been very happy here having been moved from a previous care home when she was living down south. The staff are lovely and friendly towards her and she is being well looked after. She enjoys her food and says the meals are good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia H (Niece of Resident) published on 5 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff look after residents with much care and love one would think they were related to them. They are encouraged to maintain as many activities as they wish to join in, including tending their own patio area to grow plants and vegetables. On visits, residents are always happy and smiling. Through covid,
I felt my relative was cared for in a very safe environment. Catering is like being in a 5 star hotel, wonderful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue F (Friend of Resident) published on 4 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my first visit to Kingsfield Court on Saturday but I had heard about how impressive it was as my friend's mother, who is also my friend, was one of the first residents.
The decor and layout of the home is so wonderful. I loved the wallpaper and pictures.
My friend's mum has been so well looked
after and anything that is needed to be reported to my friend was done so straight away and dealt with.
Such a good care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel M (Brother of Resident) published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, kept in very nice condition. Always find staff helpful and friendly and professional attention given by staff to the needs of my brother after suffering two strokes. Also find the staff very accommodating regarding visiting times. Thank you very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J L (Resident) assisted by family/friend published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my stay here. Excellent facilities and very caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy M (Daughter of Resident) published on 11 August 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum stayed here for respite in June. Unfortunately, there was a Covid case so no activities were available as all residents were locked down in their rooms.
Mum is vegetarian but the food was neither appetising nor nutritious.
Every night she was woken by another resident wandering into her room.
On more than one occasion she was shouted at by the other resident, causing her incredible distress both during the day and at night.
We were assured that she would not be placed on the same floor as dementia patients but at this was not the case.
Mum was not happy staying there at all.
Reply from Laura Pearson, Home Manager at Kingsfield Court

We have strived to maintain the emotional well-being of our residents during the challenges of the pandemic. The lifestyle team continued to deliver individually tailored 1:1 activities where social distancing was necessary and continued to engage in group activities on the floors during these times whilst promoting the safety and well-being of all residents. We welcome the feedback in regards to the meal options available, our kitchen staff work in conjunction with the residents and strive to ensure that all diets and preferences are catered for in our developing menu. Our resident's needs are always changing, albeit there are times where those changes in needs can no longer be supported within the home environment and alternative arrangements are required. This however takes time and can sadly impact upon other residents within the home. All necessary actions are taken to ensure the safety of all our residents within the home, and I am sorry that this impacted upon the experience at the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane B (Niece of Resident) published on 12 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved into Kingsfield Court initially for emergency respite as my uncle had been admitted to hospital. From the first contact, I cannot fault the care and attention to detail. All staff have gone above and beyond to make my aunt feel welcome and to reassure me that she is in the best place.
One
member of staff, in particular, has been such tremendous support throughout this very difficult time, I cannot thank her enough.
I would not hesitate to recommend Kingsfield Court to anyone requiring residential care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frank T (Son of Resident) published on 14 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad who is 94, was independent until he fell at home and needed 24/7 support. Kingsfield Court were very proactive in getting him in at the end of October and he was obviously benefitting from the care and attention he received. He had a lovely ground floor room with a door to the outside. When we Skyped
he always looked smart and comfortable and would say how good the food was and lovely the staff were. We had looked forward to visiting and seeing the home for ourselves when Covid 19 restrictions eased. We also know he was receiving excellent medical attention to his various conditions as well as efforts to improve his mobility. He is not the most gregarious person and was generally happy in his room although we are aware the staff were doing their best to get him out. Unfortunately, he became unwell and ultimately was rushed into Leicester Royal Infirmary with internal bleeding. The staff kept us informed of his condition as well as ensuring close medical attention. We hope he will return.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R A (Daughter of Resident) published on 22 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the ten weeks my Mum was at this care home she received excellent care. I spent many hours with her during her final days and was able to witness first-hand everything this home offered. Yes, there were issues, mostly to do with staffing levels, as with all homes, but overall I don't believe
Mum could have been in a better place.
Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you very much for taking the time to write this review, I will ensure that it is shared with all of the team. It really was a pleasure to have your mother with us and get to know her and her family. She was a pleasure to have around and to care for and I wish you all the best for the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Wife of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident here for the last five months. His treatment from everyone - carers, kitchen staff, cleaners, office staff, has been exceptional. They all seem to really care for him and make him feel comfortable and wanted. I have nothing but praise for everyone at Kingsfield Court.
Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for such lovely words and for taking the time to leave this review. We are all so glad that your husband feels comfortable and cared for as this is exactly what our dedicated team aims to achieve. I will ensure that your comments are passed on to all staff members.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex W (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingsfield Court is a lovely, bright and modern care home.
It's my first experience of having a close relative move into care and all the staff have been supportive towards both my mum and her family. We are able to visit whenever we want and everyone is always very welcoming.
Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for your lovely words. I am very happy to hear that you and your mother love Kingsfield Court as much as we do. Your mother is a pleasure to know and care for and you will always remain welcome to visit at any time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edward M (Partner of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner arrived in March 2019 from another place. As this was a new home the standard has improved and we are happy with the standard. Her condition has also improved which we feel things are right.
We are grateful for the help and care.
Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for your review. I am very happy to hear that you are happy with the care and standard of the home at Kingsfield Court and I will ensure that your comments are forwarded to all of the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma C (Regular Volunteer) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kingsfield Court is exceptional. I love spending time there assisting the residents to live a fulfilled life.
Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you very much for your comments. We also love having you spending time here at Kingsfield Court and the residents look forward to your visits.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shani S (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my parents are in Kingsfield Court. They are very happy and say that they are both very well cared for. My parents are in their late 80s and being at Kingsfield has enabled them to stay together and share all that Kingsfield has to offer. Mum said to me "You wouldn't get better in a 5 star London
hotel!". My dad suffers with dementia and we have seen a real improvement with his outlook since being at Kingsfield. We find all the staff very efficient, caring and compassionate towards all of the residents. It ticks all of the boxes for Mum and Dad and our family.
Reply from Amy Daverage, Client Relationship Manager at Kingsfield Court

Thank you so much for such a lovely review. It has been a pleasure having your parents move in with us and they have very much become a big part of our Kingsfield family. I will ensure that your lovely comments are passed on to all of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Kingsfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Kingsfield Court is calculated as follows: ( (205 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 226 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingsfield Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Phillippa

Phillippa Keeble

Job Title: Front of House Manager Joined: 2023

Phillippa is our front-of-house manager at Kingsfield Court, bringing a wealth of experience and knowledge of the care sector. Phillippa supports families and individuals from their initial enquiry all the way through to their admission into the home. Phillippa will be your first point of contact at Kingsfield Court and can provide guidance and advice. She will coordinate tours, assessments and admissions and allocate a Care Manager to each new resident who will ensure all of the resident's needs are being met during their time at Kingsfield Court.

Joanne

Joanne Taylor

Job Title: General Manager Joined: 2025

Joanne has worked in health and social care for the elderly and in supporting the elderly with mental health issues for the last 30 years. Joanne started her career in the care sector as a care assistant, and worked her way up to a Registered Manager and a Regional Manager, where Joanne supported 5 care home services.


She has a passion for delivering outstanding care, drawing from years of experience working in Health and Social Care. Joanne is deeply dedicated to Acacia Cares' vision. She champions residents taking the lead, ensuring high-quality person-centred care resulting in enriched and fulfilled lives for our residents here at Kingsfield Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingsfield Court to verify any information. View our terms and conditions. Kingsfield Court has an Enhanced Service - more info.