Meadow View

My brother is well looked after and cared for.

Having had the experience of other family members in care homes, Meadow View Care Home stands head and shoulders above many of these. The standard and finish of the home itself is very warm and inviting. The level of care provided by the staff is greatly enhanced by the outstanding personal warmth and feeling that they express towards those in their care. The communication between staff and outside family members is second to none with respect to how their loved one is coping and progressing. It was the impression I received when checking out the care home and I have not been disappointed with the reality of having my sister in their care.

In terms of activities, I don't really know what Mum is doing as her dementia robs her of the memory to recall her days activities and access for myself into the home is restricted due to COVID.

I appreciate all the hard work from all carers, cooks, cleaners and all staff.

Since my father came to Meadow View care home myself and my family have been extremely satisfied with the level of care he has received. All the staff are very friendly and have developed a great relationship with my father. We are always kept up to date with everything, whether it is good or bad news. We are very glad that we chose this care home.

Meadow View is a very kind, caring and professionally run care home. The staff are amazing, nothing is too much trouble. These have been very unsettling times for residents and families but Meadow View has kept us up to date will all changes. An excellent care home!

Very happy with the care that my mum receives here at Meadow View. Staff are very caring and helpful.

Staff very cooperative and helpful.

The home is of a very high quality. The staff are very caring and helpful. They treat my mother with dignity ad respect and she is very fond of them. The rooms are comfortable, clean and tidy and are of the best standard we have seen around the local area. The home seems a bright and cheery place.

My aunt has received first-rate care since being in Meadow View. She is so well looked after and is very happy. We are so delighted as a family that she is safe and well cared for. Staff are amazing.

My uncle is very well looked after and really likes living here. He thinks he is in his own home as he has dementia which is good for him. The staff are very good to my uncle and he has never complained about anyone. It is great for myself and my family to know he is well looked after, safe and happy.

The staff at Meadow View were excellent in looking after my dad when he was in for respite care. Although we could not visit due to COVID restrictions, when we rang every day the staff were so caring and helpful. We will be forever grateful for their help.

I am very content with my husband's care - he is receiving excellent care and attention and everything is very satisfactory.

Dad moved into Meadow View initially for respite but now for a longer stay just as the lockdown was happening to shield vulnerable people from COVID-19. The staff have been great at helping him settle into life at Meadow View and have really taken the time to get to know him and his interests. It's really lovely to hear that he is able to chat with other residents and staff and take part in activities that he does seem to enjoy. It's not easy not being able to visit but the staff have been doing all they can to make sure we keep in touch. Dad is hard of hearing so the phone can be problematic so the staff, two, in particular, have even been helping him do face to face calls, which helps him understand what we are saying and it is simply great to be able to see him while we speak. I am so very grateful to all of the staff for their kindness and care.

My father entered Meadow View at the start of the Covid restrictions. Straight away the staff made it clear to me that their aim was to find out as much about my father as a person so that they might relate to him better to meet his individual needs and make him feel more comfortable. From day one I was reassured. Each staff member I have spoken to over the phone has been patient, cheery, kind, caring, and understanding. Despite their escalated workload during this Covid crisis, they have gone the extra mile to keep families and friends in contact with loved ones. One particular unit manager and her team have been caring for my father. They have been arranging video call conversations for families and relatives so residents are reassured by familiar faces. Each time I have phoned, there has been an air of great activity and jollity about the place. My father has made friends, has settled in quite quickly and is happy. My family and I are incredibly grateful to her and her team. Thank you, guys.

My Dad has been a resident of Meadow View care home, Enniskillen for the past month or so. During this time, the staff have always been polite, warm and welcoming to my father. Since my Dad entered the care home, we have been experiencing 'lockdown' due to the COVID-19 pandemic. Despite the extra stress and strain which they as care staff of the vulnerable must be going through, they have always been so understanding and patient. In particular, they have facilitated regular personal calls between me and my siblings and Dad so that we can have short chats with him. This has been so reassuring to me, my brothers and sister and also to my Dad. It is a relief to see him looking so healthy, positive and well-cared for. Thank you to the staff of Meadow View, Enniskillen. I am so grateful for your care, especially at this time. I wish you and your families good health and fortitude - I cannot speak more highly of you.

My dad was admitted to Meadow View in Enniskillen just a month ago. Unfortunately, this admission coincided with restrictions on visiting due to Covid19. Obviously the family were very concerned about dad settling in. Thankfully, due to the hospitality and warmth of the staff, he seems to have settled in much better than in a previous home. The staff, especially one in particular, have really been wonderful in helping us do video calls with dad. This has been a lifeline for dad and for all us siblings. Can't wait to visit Meadow View sometime soon and meet staff who seem do be doing a great job in difficult circumstances. Thank you all so much. I cannot rate MV on most of the categories since I haven't visited yet, but so far we are very pleased that dad is being well looked after.

Very welcoming friendly staff, very clean facilities, and everyone is caring and thoughtful. During Covid-19, they have gone above and beyond to ensure all residents are safe, all families have regular phone contact and are well updated! We even get daily video calls with granny, which are amazing and really brighten her day and makes us at home feel more connected with her. A very well run home, and it’s so heartwarming to see how some of the residents get on with my four children when we visit granny! Such a lovely, homely, caring place.

It's great that we can video call our loved ones at this difficult time and the staff are excellent at making time through their busy days to make this possible. It gives us peace of mind that they are safe and content when we can see them.

My mother spent ten days in Meadow View care home (respite). I was extremely impressed by the cleanliness of the whole building and rooms. The staff all appear very friendly and knowledgeable re. dementia. I was put at ease straight away, so too was my mother and reassured that all would be ok. I cannot thank the staff enough for their help on this occasion.