Five Rivers Living

Mum loves it here! She's been here 18 months and right from the start after settling in a couple of weeks she considered it her forever home. She literally doesn't want to go back to her house! Never thought this would be. She gets on with all staff and residents but especially the activities members. Much effort goes into activities that suit each individual and she joins in with whatever she likes. Also medical intervention is always timely when required. Any down sides? Not really, only normal life stuff. Sandwiches could vary more but the cook is fantastic generally.

The staff are all a credit to the home. Thank you to you all x

The staff made a difficult time for us as a family so much easier by being so friendly, courteous and helpful . Thank you, we are very grateful.

The service is of a very high standard , staff are excellent not only with residents but family and guests. Cleanliness is also of a high standard. This home goes about treating residents in a great manner, always have different things going on and special event regularly including residents families. I could not wish for a better home for my dad whilst dealing with dementia. The moment you walk in you are greeted and made to feel welcome by all staff . Would recommend for any loved ones , I can not thank all the staff enough great care they give daily .

We will always be grateful for the care and support for our Mum and family

Thankyou to all of the team

Particularly impressed by the trips out including boat trips and theatre and the varied entertainment from guests. Still potential to do more but good work so far.

I have been a resident here for more than 2 years now and I can say this home has came a long way. The food has elevated and the staff are very welcoming to make you feel like your at home. And the entertainment staff will always try get you involved in something to keep you occupied

My sister has been at five rivers since March 2025. She was really poorly on admission, so poorly, that she was officially diagnosed end of life by the hospital. However, with care and patience from the staff at five rivers, she's back to her old self, with no signs of dying before she's 150. My sister has learning disabilities and mobile difficulties, and can be demanding. The staff are very accommodating, and my sister has settled in perfectly. She phones me regularly, and doesn't complain about anything. She seems very happy. They also take her out for school visits, she's been on a narrow boat trip, and they have cinema afternoons etc

I will forever be grateful for the support they gave in my Dad's time.

We feel very privileged that mum went to Five Rivers and ended her days there when we could no longer support her growing needs at home.

Thank you for your service.

I am pleased that my dad was at Five Rivers Living. From the first contact the staff were super. Its a nice environment, clean and tidy. Care of my dad was very good.

My brother with dementia went into Five Rivers Living after being asked to leave his previous care home due to his behaviour, even though it was a highly rated dementia care home. After a few hiccups my brother settled in well, his behaviour became much better, and his general health improved, but most importantly, he was very happy there. This care home has a real family feel about it, the staff are brilliant and well led by management that are "hands on" and know the residents personally. I can't thank everyone enough for the memorable times I spent with my brother, and how happy he was.

Where do I even begin my nana became a resident at 5 rivers due to declining health dementia and skin cancer she was beyond challenging and I'm in no doubt that the care she was given was above and beyond the staff and management treated her with love and care and respect even though she was so nasty and even violent at times they treated my grandad like family when he would visit and always looked after him when he was there I honestly do not think I could have chosen a better care home it's light and airy and modern always clean and food always looked good my nana sadly passed away due to her skin cancer and till the very end we would not have wanted anyone else to care for her every single member of staff I met along this journey I cannot thank them enough and will be forever greatful to them all

When my wife had to go into care, I had my doubts. But a year on, all my fears have gone thanks to all the love and care she is receiving, she is happy and contented. Everything about the home makes for a pleasant stay. I would recommend this home to anyone.

My husband has been here for a week and I am very happy with the care and everything here.

My husbands cousin has been treated with dignity and respect by the care staff who really do care about the residents. They are always up to date on what is happening.

Very happy with the care home. My uncle has very complex needs that take up a lot of time and understanding. The management keeps us updated and is open and honest with the needs required. They are supportive and try to implement different things to support his needs. They keep him safe at all times. The carers are kind and caring, and they are always interactive with the residents.

Very happy with the care and support being given by the carers and the management at the care home. My uncle is a tricky resident who causes the home issues, however, they are dealing with him very well.

From my person experience I find this place clean, safe and reasonably equipped. The staff have always been welcoming polite and professional. Overall this is the best place that my father has stayed.