Five Rivers Living

12 Sangha Close, Leicester LE3 9SW
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9.9 63 Reviews
  • Five Rivers Living, Leicester
Five Rivers Living Ltd hosts 50 ensuite bedrooms and is a purpose-built care home that has been sensitively designed to meet the needs of older people with residential or dementia needs.

The home nurtures a caring atmosphere encouraging family unity. It is run by a team who strive to care for loved ones with a standard of excellence, without exception.

Located just a few minutes’ drive from the bustling centre of Beaumont Leys shopping centre Five Rivers is situated in the heart of Leicestershire.

The home is near the glorious Bradgate Park, Leicester town and other surroundings that offer plenty of history and memorabilia.

There are plenty of local shops around and facilities to choose from Fosse park is also located within close proximity. A GP, Dentist and NHS facilities are on the doorstep.

There is a full activities programme in the home based upon the interests and abilities of the service users. Five Rivers Living employs an activities co-ordinator who organises a wide variety of activities to suit the needs of the service user. For those who do not wish to participate in a group environment, the home can offer one to one support.

Other facilities offered:

-•        A Cinema room that shows a wide selection of films.
•        A general shop for small items to be purchased.
•        Each Floor has a cosy lounge that residents can relax in.
•        A hairdressing salon
•        A coffee shop
•        There is an attractive sensory garden within the home.

Food choice preference and diet management assessments are carried out when new service users reside at the home. The catering team provide a healthy, enjoyable balanced diet. This includes consideration of food allergies/intolerances, in addition to different dietary needs based on religious belief and cultural lifestyles.

The Vision is to be a first-choice home where residents want to live and enjoy the futures in a caring warm environment, supported by helping
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Care Provided by Five Rivers Living

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

These prices are only a guideline, please contact Five Rivers Living to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Richan Care (Midlands) Ltd

Person in Charge

  • Durga Thapa (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (48)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcomed

Parking

  • There are 10 dedicated parking spaces including disabled parking with ramp access to the property

Five Rivers Living Reviews (63)

9.9

Five Rivers Living has a Review Score of 9.9 (9.861) out of 10, based on 62 reviews in the last 2 years.
Over all time Five Rivers Living has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Five Rivers Living
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Total of 63, showing 1-20
Review from Martyn H (Son of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased that my dad was at Five Rivers Living. From the first contact the staff were super. Its a nice environment, clean and tidy. Care of my dad was very good.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your lovely feedback. We're so glad your dad was well cared for at Five Rivers Living.
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Review from Paul C (Brother of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother with dementia went into Five Rivers Living after being asked to leave his previous care home due to his behaviour, even though it was a highly rated dementia care home. After a few hiccups my brother settled in well, his behaviour became much better, and his general health improved, but most
importantly, he was very happy there. This care home has a real family feel about it, the staff are brilliant and well led by management that are "hands on" and know the residents personally. I can't thank everyone enough for the memorable times I spent with my brother, and how happy he was.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your kind words. We're truly grateful you entrusted us with your brother's care. It's heartening to know he felt happy and settled here-he was very much a part of our Five Rivers…read more
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Review from D M (Daughter of Resident) published on 26 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is now 12 months since mum went to Five Rivers Living.
All of the staff at every level have far exceeded our expectations. All are friendly and approachable, but excellent in their roles. They also know how to have a laugh and joke with mum as well as know when more support or empathy is needed.
As
a family, we can not express our thanks enough for all they do for mum (and she feels the same). We feel very lucky that mum is a permanent resident at Five Rivers and happy that she is safe and well cared for at every level.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your kind words. We're truly grateful for your trust and are delighted to know your mum feels happy, safe, and well cared for with us. It's a pleasure to support her, and your…read more
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Review from Joanne C (Granddaughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I even begin my nana became a resident at 5 rivers due to declining health dementia and skin cancer she was beyond challenging and I'm in no doubt that the care she was given was above and beyond the staff and management treated her with love and care and respect even though she was so nasty
and even violent at times they treated my grandad like family when he would visit and always looked after him when he was there I honestly do not think I could have chosen a better care home it's light and airy and modern always clean and food always looked good my nana sadly passed away due to her skin cancer and till the very end we would not have wanted anyone else to care for her every single member of staff I met along this journey I cannot thank them enough and will be forever greatful to them all
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your heartfelt words. It was a privilege to care for your nana, and we're truly grateful for your trust during such a difficult time. Your kind message means the world to our…read more
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Review from B H (Husband of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife had to go into care, I had my doubts. But a year on, all my fears have gone thanks to all the love and care she is receiving, she is happy and contented. Everything about the home makes for a pleasant stay. I would recommend this home to anyone.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your kind words. We're truly glad to hear that your wife is happy and content in our care. It means a great deal to us to know that we've been able to ease your concerns and…read more
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Review from C S (Niece of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so friendly whenever I visit. My aunt is spoken to by everyone so pleasantly, even the manager goes above and beyond to say hello when you pass her office.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your lovely review! We're so pleased to hear you and your aunt feel welcomed by everyone here. It means a lot to know our team, including the manager, is making a positive difference.
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Review from M P (Wife of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here for a week and I am very happy with the care and everything here.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your lovely feedback. We're so glad to hear that Mum is receiving the care and warmth she deserves. We'll be sure to share your kind words with the entire team. It's truly a…read more
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Review from N L (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A huge change for Mum, and all the team at Five Rivers could not be kinder and warmer in looking after her. A massive thank you to everyone, from the cleaners to the laundry, the cooks and all the super carers.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your kind words. It means a great deal to the whole team to know that Mum is feeling supported and cared for. We'll be sure to pass on your thanks to everyone involved in her…read more
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Review from E B (Relative of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husbands cousin has been treated with dignity and respect by the care staff who really do care about the residents. They are always up to date on what is happening.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your kind words! We're so glad to hear that your husband's cousin has received respectful, caring treatment and that the staff stay up to date on everything. We truly appreciate your…read more
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Review from k c (Niece of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care home. My uncle has very complex needs that take up a lot of time and understanding. The management keeps us updated and is open and honest with the needs required. They are supportive and try to implement different things to support his needs. They keep him safe at all times.
The carers are kind and caring, and they are always interactive with the residents.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your kind words. We're truly grateful for your trust in us. Supporting your uncle and ensuring he feels safe and cared for is a top priority, and it means a lot to hear that our…read more
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Review from James C (Nephew of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care and support being given by the carers and the management at the care home. My uncle is a tricky resident who causes the home issues, however, they are dealing with him very well.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your thoughtful feedback. We're really pleased to hear you're happy with the care and support your uncle is receiving. We understand he can be a challenge at times, but we're committed…read more
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Review from A M (Son of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my person experience I find this place clean, safe and reasonably equipped. The staff have always been welcoming polite and professional. Overall this is the best place that my father has stayed.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your kind words! We're delighted to hear that you've had such a positive experience and that your father feels safe and well cared for. Your feedback means a lot to our team, and we…read more
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Review from N G (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the care my mother has been receiving. The building and rooms are always clean and the food looks very nice. Any problems or needs I have needed the staff have always been there to help.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your lovely feedback! We're so pleased to hear that you're happy with the care your mother is receiving. Our team works hard to provide a clean, comfortable environment, and it's great…read more
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Review from S W (Brother of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since new management/owners took over the place has vastly improved. Any queries are taken seriously and we don't feel "fobbed off" with answers.Very nice people and crew. Thank you.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your thoughtful feedback! We're delighted to hear that you've noticed positive changes and feel heard and valued. Our team is committed to providing the best care and support, and your…read more
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Review from J S (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care given to my partner has been very good indeed. I have no complaints about his wellbeing.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you very much for your review. We are pleased to hear that you are happy with the care provided to your partner. Your satisfaction is important to us, and we appreciate your feedback.
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Review from R G (Son of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff always friendly and helpful, nice environment.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your kind words and positive feedback. We are delighted to hear that you find our staff friendly and helpful and that you appreciate the environment we strive to create. Your support and…read more
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Review from Emma G (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Five Rivers is a wonderful, friendly, clean and caring home. When moving my mum with advanced dementia 10 months ago we were very concerned with how she would settle as she did not respond well to carers at home. We couldn't be any more delighted with the home. She has a lovely clean, bright en-suite
room. Her appearance is always clean and she always has a smile on her face when staff talk to her. She is very happy there. They even look after my dad as he spends every day at the home visiting my mum. The lounge is nice and bright and beautifully decorated. Staff are so friendly and nothing is too much trouble. My autistic children are very sensitive to their environment and they love visiting their nana in the cinema room, watching cartoons and having a biscuit. My mum never asks to go home which is very reassuring. I would highly recommend.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your lovely feedback! We're delighted your mum is happy and settled, and that your family feels welcome here. It means so much to us!
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Review from S M (Great-Nephew of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for looking after my great uncle, I couldn't ask for a more lovely bunch of staff members. The home is always clean, food is always cooked to a great standard and all the staff do everything in their power to make mu uncle comfortable
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your kind words! We're thrilled to hear your uncle feels comfortable and cared for. It means a lot to our team!
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Review from Jean W (Friend of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I have visited my friend I have always been very welcomed by all the staff. My friend seems very happy, so to me, that means you are all doing a good job.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you for your kind words! We're delighted to hear your friend is happy and that you feel welcome when visiting. Your feedback means a lot to us!
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Review from Barry D (Husband of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made to feel comfortable. My wife looks very well thanks to the excellent staff and manager. My wife is really safe here. Thank you.
Reply from Ricky Sood, Managers at Five Rivers Living
Thank you so much for your kind words! We're thrilled to hear that you feel your wife is safe and well cared for. It means a lot to us that you feel comfortable and confident in our team. We're always…read more
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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Five Rivers Living is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Five Rivers Living is calculated as follows: ( (622 Excellents x 5) + (92 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 718 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Five Rivers Living is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 62 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Five Rivers Living

What types of Care is Five Rivers Living registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Five Rivers Living have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Five Rivers Living?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Five Rivers Living to the centre of Leicester?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Five Rivers Living to verify any information. View our terms and conditions. Five Rivers Living has an Enhanced Service - more info.