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Five Rivers Living

12 Sangha Close, Leicester, Leicestershire LE3 9SW
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Five Rivers Living, Leicester
Five Rivers Living, Leicester
Five Rivers Living, Leicester

Five Rivers Living Ltd hosts 50 ensuite bedrooms and is a purpose-built care home that has been sensitively designed to meet the needs of older people with residential or dementia needs.

The home nurtures a caring atmosphere encouraging family unity. It is run by a team who strive to care for loved ones with a standard of excellence, without exception.

Located just a few minutes’ drive from the bustling centre...  

Care Provided by Five Rivers Living

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,200£1,200 - £1,200
Residential Dementia Care£1,250 - £1,250£1,250 - £1,250

The weekly fee is subject to variation based on the individual’s assessed needs, as determined during the pre-admission assessment process.

Contact Five Rivers Living to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Richan Care (Midlands) Ltd
  • Private Owned

Person in charge

  • Durga Thapa(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (48)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcomed

Parking

  • There are 10 dedicated parking spaces including disabled parking with ramp access to the property

Five Rivers Living Reviews (69)

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9.9

Five Rivers Living has a Review Score of 9.9 (9.904) out of 10, based on 35 reviews in the last 2 years. Over all time Five Rivers Living has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from M G (Son of Resident) published on 28 May 2024 Submitted via Postal Card
Overall Experience

First brought Dad to this home because it felt right. Good people, good vibes, all good. Dad loves it here - no problems. Staff very good in all ways. Owners of the home, top people. Food good. Rooms very clean. Can't fault anything, will be booking my room here in the future. Would recommend this palace to anybody.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your kind words! We're delighted your dad feels at home here and that you appreciate our staff, cleanliness, and amenities. We look forward to welcoming you in the future. Your recommendation means a lot to us!

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Review from J M (Son of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

My mom stayed at the home and I felt she was well looked after by the staff. I would like to take this opportunity to thank all the staff for looking after mom during her stay. You are all appreciated and keep up looking after all your residents in your care.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your kind words and for taking the time to share your experience with us. It means a great deal to our entire team to hear that your Mum was well looked after during her stay.

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Review from Gail G (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

I find Mum is in good hands. The staff are very friendly well. She is happy and looks well. She was ill and the staff looked after her.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you Gail for your lovely comment. Mum is a beautiful soul and the staff loves caring for her.

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Review from Beverley S (Daughter of Resident) published on 2 May 2024 Submitted via Website
Overall Experience
My Dad has been at Five Rivers since December 2023 (approx 5 months). He now seems very settled and comfortable, after being repeatedly moved from various hospitals. All Management, senior staff, as well as, caring staff have been very helpful and responded well to any questions we may ask. Visiting Dad has not been a problem. Dad's room is nice although I'm pleased he is normally in the lounge with other residents and is enjoying the recreational activities provided by the 'Activities' person.

My Dad can be very active, and although his mobility is now very limited, and he needs a wheelchair, it is good that he can still play Dominoes (his favourite game) with me, and the rest of the family and staff. He also enjoyed a good old sing-song, with us playing the Ukulele, on our last visit. Dad still has a good sense of humour, and misses his Caribbean food but I can't wait until the sun shines so that we can take him outside to sit in the Five Rivers' garden. Big thanks to all the staff.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your dad has settled in well and is enjoying his time at Five Rivers. It's wonderful to know that our team has been supportive and responsive to your needs and inquiries. We're glad that...  

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Review from Tim P (Son of Resident) published on 12 April 2024 Submitted via Website
Overall Experience

Unfortunately, my Mother was taken into care around 6 months ago, very much against her will. We chose 5R for her because it seemed very clean and modern and the staff was helpful. Since that time, I would say the staff have gone out of their way to manage a difficult situation and make this work for my Mother. I hugely appreciate the efforts of the individual staff who provide my Mother's care needs - unfortunately owing to her condition she is not always grateful, and I know this requires an effort to rise above. My Mother has always been very independent but sociable - I visit her twice weekly, and gradually she has settled in. I know she appreciates the physical environment and enjoys her room and ensuite shower/WC. Whenever I meet the management they always seem very professional, and I believe they are sincerely striving to make 5R the best it can be. On behalf of my family, I'd like to thank them for their support at what has been a very difficult time.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for sharing your experience with us. We understand that transitioning to care can be challenging, especially when it's against one's will. We greatly appreciate your kind words about our staff and management. We're dedicated to providing the best possible environment for your...  

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Review from Debbie H (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

We really think this place is amazing. They are great with Dad, he really enjoys being around other people. He enjoys talking to people. He has a beautiful room. Staff are really great. We can only say great things about Five Rivers. Management are very approachable. If you have any problems they will sort stuff our for you.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your kind words! We're thrilled to hear that your dad is enjoying his time at Five Rivers and that you've had such positive experiences with our staff and management.

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Review from L O (Granddaughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

My nan seems very happy and has been talking more. Looked after well and is now eating and drinking and is settling in well with support from staff. Management and staff are very helpful and nothing is too much.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

We are delighted to hear that your nan is settled in well and has experienced such positive changes since joining us. Our team is dedicated to providing exceptional care and support to all our residents, and it's heartwarming to know that your nan was feeling happy and comfortable in our care. We...  

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Review from I P (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

Issues raised are always addressed. The staff staff are very pleasant but with a bit more training for new and refresh with old staff would benefit the home greatly. A good home.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your feedback! We greatly appreciate your positive comments about our staff and their pleasant demeanour. We also take your suggestion for additional training for both new and existing staff very seriously. Continuous training and development are crucial to ensuring the best possible...  

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Review from Amy W (Granddaughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

My nana is very happy and is being looked after very well. Everyone is very happy, Nana looks happy.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

We're thrilled to hear such positive feedback about your experience with us! Ensuring the happiness and well-being of our residents, like your Nana, is our top priority. It warms our hearts to know that Nana is content and receiving excellent care. Thank you for entrusting us with her care, and...  

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Review from D W (Granddaughter of Resident) published on 27 March 2024 Submitted via Postal Card
Overall Experience

All staff welcoming, such a caring loving home. The management to the carers are supportive. They will go above and beyond to help anyone. My Pa is happy and settled at Five Rivers Living. He gets on well with other residents and staff.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for sharing your positive experience with Five Rivers Living! We're thrilled to hear that all staff members have been welcoming and that your Pa is happy and settled in his new home. Our team takes great pride in creating a caring and loving environment, and it's wonderful to know...  

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Review from Malcolm G (Son-in-law of Resident) published on 27 March 2024 Submitted via Postal Card
Overall Experience

Betty was very unsettled when she arrived but she has now settled nicely and is very happy here. She gets on well with the staff and they attend to her every need. The family are pleased with her care, she enjoys the meals provided. The staff are very engaging with her.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for sharing your review! We're thrilled to hear that your mother-in-law has settled in nicely and is happy in our care. Our dedicated staff strives to ensure the comfort and well-being of all our residents, and it's wonderful to know that she gets along well with them and feels attended...  

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Review from Daphne O (Daughter of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

Staff are all excellent and treat my mother very well. I was worried about my mother going into care but the change in her is second to none. She is happy and chats more. The home is spotless and she has made lots of friends.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for sharing your experience! It warms our hearts to hear that your mother is thriving in our care. Our staff is dedicated to providing exceptional service and creating a welcoming environment for all residents. We're delighted to hear that your mother is happy, socialising more,...  

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Review from Diane W (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card
Overall Experience

I feel the warm atmosphere when I visit, I feel my dad is safe and looked after well, staff are approachable and friendly and address me by name. I feel comfortable and it gives me peace of mind. Management always have time to talk with me, either in person or by telephone, which in other places you don't get.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your feedback! We're glad to hear that you feel comfortable and that your dad is well taken care of. We strive to maintain a warm atmosphere and prioritize personalised care for our residents and their families. Your peace of mind is important to us, and we appreciate your recognition of our approachable staff and accessible management.

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Review from B C (Grandson of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience
My overall experience of Five Rivers Living has been of both friendliness and approachability from the management and staff.

We visit daily to see my aged grandma and the home is always clean and tidy. Her room is well-appointed, spacious with an ensuite wetroom. Gran has formed good relationships with several members of the care team, who are both supportive and kind.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your kind words and positive feedback! We're thrilled to hear that your experience with Five Rivers Living has been pleasant and that your grandma is enjoying her time here. Our team strives to provide a warm and welcoming environment for all residents and visitors. We...  

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Review from E K (Granddaughter of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience

Most of the carers are very good, they are attentive and do actually care. It is a good care home with well equipped rooms.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your positive feed back about our service.

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Review from B H (Grandson of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience
They are good with visitors of the residents and are very understanding with the client's needs.

They really do need to update their buzzers though as not always very good.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

We are always looking for ways to improve, we appreciate your suggestion. Many thanks for taking the time to review our service.

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Review from Matt S (Son of Resident) published on 11 March 2024 Submitted via Postal Card
Overall Experience

Dad has settled very well at Five Rivers and we have seen a big improvement in his speech, mobility, personal care and his general well-being since moving here. Our thanks to all the staff who have been excellent at communicating, their dedication and care for the residents is clear to see.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you very for such positive feedback. Our team would be delighted. Many thanks.

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Review from K D (Daughter of Resident) published on 8 March 2024 Submitted via Website
Overall Experience

The current manager has been so kind during the two weeks my dad spent in respite care at the care home. The carers were helpful and were chatty with Dad. The facility and grounds are always well-maintained. Previously the former management team was poor, but since the current manager has arrived I have seen big changes for the better and the care home is making huge improvements under her guidance.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your kind words, the team thoroughly enjoyed caring for dad at Five Rivers. We wish you all the best.

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Review from D C (Friend of Resident) published on 6 March 2024 Submitted via Website
Overall Experience
I have recently visited Five Rivers Living and was pleasantly impressed as I entered the care home, I was greeted by a lovely bubbly outgoing career that took me to a large open-plan lounge area where my friend was.
They had an arts and crafts afternoon being run and saw all residents enjoying themselves and getting involved, I was offered a cup of tea and asked if I wanted any cake.
I was met by the care home manager, who gave me an extremely in-depth update on my friend and how he was getting on, I noticed he had put on weight which is fantastic as he had found it difficult to do at home.
The whole team were absolutely amazing and were engaging with all the residents, all outstanding and their work and dedication are second to none.
The care home was clean, tidy and respectable and residents were active.
The care home is a very vibrant place and staff and management always giving over 100%.
I would highly recommend Five Rivers Living.

Keep up the amazing work.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your lovely words, we appreciate you taking time out to review the service at Five Rivers.

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Review from S B (Son of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

All our family are very happy with Five Rivers Living. We are pleased with everything and everyone.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you. We will share your feedback to our team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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