






Five Rivers Living Ltd hosts 50 ensuite bedrooms and is a purpose-built care home that has been sensitively designed to meet the needs of older people with residential or dementia needs.
The home nurtures a caring atmosphere encouraging family unity. It is run by a team who strive to care for loved ones with a standard of excellence, without exception.
Located just a few minutes’ drive from the bustling centre...
Care Provided by Five Rivers Living
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The weekly fee is subject to variation based on the individual’s assessed needs, as determined during the pre-admission assessment process.
The price(s) shown are provided by the care home. Contact Five Rivers Living for full pricing details and T&Cs.
Contact Five Rivers Living to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Richan Care (Midlands) Ltd
- Private Owned
Person in charge
- Durga Thapa(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (48)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcomed
Parking
- There are 10 dedicated parking spaces including disabled parking with ramp access to the property
Five Rivers Living Reviews (69)
Five Rivers Living has a Review Score of 9.9 (9.904) out of 10, based on 35 reviews in the last 2 years.
Over all time Five Rivers Living has 69 reviews.
First brought Dad to this home because it felt right. Good people, good vibes, all good. Dad loves it here - no problems. Staff very good in all ways. Owners of the home, top people. Food good. Rooms very clean. Can't fault anything, will be booking my room here in the future. Would recommend this palace to anybody.
Thank you for your kind words! We're delighted your dad feels at home here and that you appreciate our staff, cleanliness, and amenities. We look forward to welcoming you in the future. Your recommendation means a lot to us!
My mom stayed at the home and I felt she was well looked after by the staff. I would like to take this opportunity to thank all the staff for looking after mom during her stay. You are all appreciated and keep up looking after all your residents in your care.
Thank you so much for your kind words and for taking the time to share your experience with us. It means a great deal to our entire team to hear that your Mum was well looked after during her stay.
I find Mum is in good hands. The staff are very friendly well. She is happy and looks well. She was ill and the staff looked after her.
Thank you Gail for your lovely comment. Mum is a beautiful soul and the staff loves caring for her.
My Dad can be very active, and although his mobility is now very limited, and he needs a wheelchair, it is good that he can still play Dominoes (his favourite game) with me, and the rest of the family and staff. He also enjoyed a good old sing-song, with us playing the Ukulele, on our last visit. Dad still has a good sense of humour, and misses his Caribbean food but I can't wait until the sun shines so that we can take him outside to sit in the Five Rivers' garden. Big thanks to all the staff.
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your dad has settled in well and is enjoying his time at Five Rivers. It's wonderful to know that our team has been supportive and responsive to your needs and inquiries. We're glad that...
Unfortunately, my Mother was taken into care around 6 months ago, very much against her will. We chose 5R for her because it seemed very clean and modern and the staff was helpful. Since that time, I would say the staff have gone out of their way to manage a difficult situation and make this work for my Mother. I hugely appreciate the efforts of the individual staff who provide my Mother's care needs - unfortunately owing to her condition she is not always grateful, and I know this requires an effort to rise above. My Mother has always been very independent but sociable - I visit her twice weekly, and gradually she has settled in. I know she appreciates the physical environment and enjoys her room and ensuite shower/WC. Whenever I meet the management they always seem very professional, and I believe they are sincerely striving to make 5R the best it can be. On behalf of my family, I'd like to thank them for their support at what has been a very difficult time.
Thank you so much for sharing your experience with us. We understand that transitioning to care can be challenging, especially when it's against one's will. We greatly appreciate your kind words about our staff and management. We're dedicated to providing the best possible environment for your...
We really think this place is amazing. They are great with Dad, he really enjoys being around other people. He enjoys talking to people. He has a beautiful room. Staff are really great. We can only say great things about Five Rivers. Management are very approachable. If you have any problems they will sort stuff our for you.
Thank you for your kind words! We're thrilled to hear that your dad is enjoying his time at Five Rivers and that you've had such positive experiences with our staff and management.
My nan seems very happy and has been talking more. Looked after well and is now eating and drinking and is settling in well with support from staff. Management and staff are very helpful and nothing is too much.
We are delighted to hear that your nan is settled in well and has experienced such positive changes since joining us. Our team is dedicated to providing exceptional care and support to all our residents, and it's heartwarming to know that your nan was feeling happy and comfortable in our care. We...
Issues raised are always addressed. The staff staff are very pleasant but with a bit more training for new and refresh with old staff would benefit the home greatly. A good home.
Thank you for your feedback! We greatly appreciate your positive comments about our staff and their pleasant demeanour. We also take your suggestion for additional training for both new and existing staff very seriously. Continuous training and development are crucial to ensuring the best possible...
My nana is very happy and is being looked after very well. Everyone is very happy, Nana looks happy.
We're thrilled to hear such positive feedback about your experience with us! Ensuring the happiness and well-being of our residents, like your Nana, is our top priority. It warms our hearts to know that Nana is content and receiving excellent care. Thank you for entrusting us with her care, and...
All staff welcoming, such a caring loving home. The management to the carers are supportive. They will go above and beyond to help anyone. My Pa is happy and settled at Five Rivers Living. He gets on well with other residents and staff.
Thank you so much for sharing your positive experience with Five Rivers Living! We're thrilled to hear that all staff members have been welcoming and that your Pa is happy and settled in his new home. Our team takes great pride in creating a caring and loving environment, and it's wonderful to know...
Betty was very unsettled when she arrived but she has now settled nicely and is very happy here. She gets on well with the staff and they attend to her every need. The family are pleased with her care, she enjoys the meals provided. The staff are very engaging with her.
Thank you for sharing your review! We're thrilled to hear that your mother-in-law has settled in nicely and is happy in our care. Our dedicated staff strives to ensure the comfort and well-being of all our residents, and it's wonderful to know that she gets along well with them and feels attended...
Staff are all excellent and treat my mother very well. I was worried about my mother going into care but the change in her is second to none. She is happy and chats more. The home is spotless and she has made lots of friends.
Thank you so much for sharing your experience! It warms our hearts to hear that your mother is thriving in our care. Our staff is dedicated to providing exceptional service and creating a welcoming environment for all residents. We're delighted to hear that your mother is happy, socialising more,...
I feel the warm atmosphere when I visit, I feel my dad is safe and looked after well, staff are approachable and friendly and address me by name. I feel comfortable and it gives me peace of mind. Management always have time to talk with me, either in person or by telephone, which in other places you don't get.
Thank you for your feedback! We're glad to hear that you feel comfortable and that your dad is well taken care of. We strive to maintain a warm atmosphere and prioritize personalised care for our residents and their families. Your peace of mind is important to us, and we appreciate your recognition of our approachable staff and accessible management.
We visit daily to see my aged grandma and the home is always clean and tidy. Her room is well-appointed, spacious with an ensuite wetroom. Gran has formed good relationships with several members of the care team, who are both supportive and kind.
Thank you so much for your kind words and positive feedback! We're thrilled to hear that your experience with Five Rivers Living has been pleasant and that your grandma is enjoying her time here. Our team strives to provide a warm and welcoming environment for all residents and visitors. We...
Most of the carers are very good, they are attentive and do actually care. It is a good care home with well equipped rooms.
Thank you for your positive feed back about our service.
They really do need to update their buzzers though as not always very good.
We are always looking for ways to improve, we appreciate your suggestion. Many thanks for taking the time to review our service.
Dad has settled very well at Five Rivers and we have seen a big improvement in his speech, mobility, personal care and his general well-being since moving here. Our thanks to all the staff who have been excellent at communicating, their dedication and care for the residents is clear to see.
Thank you very for such positive feedback. Our team would be delighted. Many thanks.
The current manager has been so kind during the two weeks my dad spent in respite care at the care home. The carers were helpful and were chatty with Dad. The facility and grounds are always well-maintained. Previously the former management team was poor, but since the current manager has arrived I have seen big changes for the better and the care home is making huge improvements under her guidance.
Thank you for your kind words, the team thoroughly enjoyed caring for dad at Five Rivers. We wish you all the best.
They had an arts and crafts afternoon being run and saw all residents enjoying themselves and getting involved, I was offered a cup of tea and asked if I wanted any cake.
I was met by the care home manager, who gave me an extremely in-depth update on my friend and how he was getting on, I noticed he had put on weight which is fantastic as he had found it difficult to do at home.
The whole team were absolutely amazing and were engaging with all the residents, all outstanding and their work and dedication are second to none.
The care home was clean, tidy and respectable and residents were active.
The care home is a very vibrant place and staff and management always giving over 100%.
I would highly recommend Five Rivers Living.
Keep up the amazing work.
Thank you for your lovely words, we appreciate you taking time out to review the service at Five Rivers.
All our family are very happy with Five Rivers Living. We are pleased with everything and everyone.
Thank you. We will share your feedback to our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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