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Five Rivers Living

12 Sangha Close, Leicester, Leicestershire LE3 9SW
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Five Rivers Living, Leicester
Five Rivers Living, Leicester
Five Rivers Living, Leicester

Five Rivers Living Ltd hosts 50 ensuite bedrooms and is a purpose-built care home that has been sensitively designed to meet the needs of older people with residential or dementia needs.

The home nurtures a caring atmosphere encouraging family unity. It is run by a team who strive to care for loved ones with a standard of excellence, without exception.

Located just a few minutes’ drive from the bustling centre...  

Care Provided by Five Rivers Living

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,200£1,200 - £1,200
Residential Dementia Care£1,250 - £1,250£1,250 - £1,250

The weekly fee is subject to variation based on the individual’s assessed needs, as determined during the pre-admission assessment process.

Contact Five Rivers Living to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Richan Care (Midlands) Ltd
  • Private Owned

Person in charge

  • Durga Thapa(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (48)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcomed

Parking

  • There are 10 dedicated parking spaces including disabled parking with ramp access to the property

Five Rivers Living Reviews (69)

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9.9

Five Rivers Living has a Review Score of 9.9 (9.904) out of 10, based on 35 reviews in the last 2 years. Over all time Five Rivers Living has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from N G (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

I have been very happy with the care my mother has been receiving. The building and rooms are always clean and the food looks very nice. Any problems or needs I have needed the staff have always been there to help.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your lovely feedback! We're so pleased to hear that you're happy with the care your mother is receiving. Our team works hard to provide a clean, comfortable environment, and it's great to know their support has made a difference. We truly appreciate your kind words!

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Review from S W (Brother of Resident) published on 24 March 2025 Submitted via Postal Card
Overall Experience

Since new management/owners took over the place has vastly improved. Any queries are taken seriously and we don't feel "fobbed off" with answers.Very nice people and crew. Thank you.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your thoughtful feedback! We're delighted to hear that you've noticed positive changes and feel heard and valued. Our team is committed to providing the best care and support, and your kind words mean a lot to us. We truly appreciate your support!

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Review from J S (Wife of Resident) published on 19 March 2025 Submitted via Postal Card
Overall Experience

Care given to my partner has been very good indeed. I have no complaints about his wellbeing.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you very much for your review. We are pleased to hear that you are happy with the care provided to your partner. Your satisfaction is important to us, and we appreciate your feedback.

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Review from R G (Son of Resident) published on 19 March 2025 Submitted via Postal Card
Overall Experience

The staff always friendly and helpful, nice environment.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your kind words and positive feedback. We are delighted to hear that you find our staff friendly and helpful and that you appreciate the environment we strive to create. Your support and recognition mean a lot to us.

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Review from Emma G (Daughter of Resident) published on 20 January 2025 Submitted via Website
Overall Experience

Five Rivers is a wonderful, friendly, clean and caring home. When moving my mum with advanced dementia 10 months ago we were very concerned with how she would settle as she did not respond well to carers at home. We couldn't be any more delighted with the home. She has a lovely clean, bright en-suite room. Her appearance is always clean and she always has a smile on her face when staff talk to her. She is very happy there. They even look after my dad as he spends every day at the home visiting my mum. The lounge is nice and bright and beautifully decorated. Staff are so friendly and nothing is too much trouble. My autistic children are very sensitive to their environment and they love visiting their nana in the cinema room, watching cartoons and having a biscuit. My mum never asks to go home which is very reassuring. I would highly recommend.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your lovely feedback! We're delighted your mum is happy and settled, and that your family feels welcome here. It means so much to us!

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Review from S M (Great-Nephew of Resident) published on 20 January 2025 Submitted via Website
Overall Experience

Thank you so much for looking after my great uncle, I couldn't ask for a more lovely bunch of staff members. The home is always clean, food is always cooked to a great standard and all the staff do everything in their power to make mu uncle comfortable

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your kind words! We're thrilled to hear your uncle feels comfortable and cared for. It means a lot to our team!

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Review from Jean W (Friend of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

Whenever I have visited my friend I have always been very welcomed by all the staff. My friend seems very happy, so to me, that means you are all doing a good job.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your kind words! We're delighted to hear your friend is happy and that you feel welcome when visiting. Your feedback means a lot to us!

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Review from Barry D (Husband of Resident) published on 7 January 2025 Submitted via Postal Card
Overall Experience

Always made to feel comfortable. My wife looks very well thanks to the excellent staff and manager. My wife is really safe here. Thank you.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you so much for your kind words! We're thrilled to hear that you feel your wife is safe and well cared for. It means a lot to us that you feel comfortable and confident in our team. We're always here to support you both and thank you for trusting us!

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Review from L B (Wife of Resident) published on 3 January 2025 Submitted via Postal Card
Overall Experience

I think the care home is a very good care home. The staff are very good and caring.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you for your kind words! We're glad to hear you feel positive about our care home and staff. Your feedback means a lot to us!

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Review from Rajinder K (Respite Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience

My experience here has been very pleasant. I feel I was well looked after by all the staff. They were very understanding and caring. I got on well with everyone I felt relaxed. Very good place to be, like home! I will miss everyone.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you so much for your kind words! We're delighted to hear that you felt at home and well cared for during your time with us. It means a lot to know you had such a positive experience with our team. We'll miss you too and wish you all the best!

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Review from D F (Husband of Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience

This care home is excellent. The staff and management are very good and helpful. My wife is treated with so much love and respect and have managed her challenging behaviour extremely well.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you so much for your kind words! We're delighted to hear that you feel your wife is well cared for and respected. Our staff takes great pride in providing compassionate care, especially when managing challenging behaviours. We truly appreciate your feedback and will continue to do our best to ensure she feels loved and supported.

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Review from B E (Mother of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

When I visit my daughter I find everyone is very pleasant and they call me mum. Everywhere is clean and tidy. I come to all the activities they have here like the Easter Egg Raffle with prizes, drawing and colouring Easter Eggs and chicks. They had a clothes sale with somebody from a market stall and had a singer so we could join in singing. It is a pleasure to visit my daughter and I always get a cup of tea. I think it is a good home for convalescence or retirement. There is a BBQ tomorrow.

Reply from Ricky Sood, Managers at Five Rivers Living

Thank you so much for your kind words! We're thrilled to hear that you enjoy visiting your daughter and that our team makes you feel welcome. It's great that you participate in our activities, and we're glad you find the environment clean and inviting. it was great seeing you at the BBQ .

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Review from L N (Daughter of Resident) published on 19 August 2024 Submitted via Postal Card
Overall Experience

Mum is much happier now settled in a family-friendly environment. In a lovely room, able to have her own choice of linen for her bed, and all her entertainment within reach especially her smart TV. All the staff have built a very good rapport with mum and her family. All are approachable and keen to help with mum's needs. Very good at referring to multidisciplinary teams for example GP, District Nurse, Physio when needed. Food and drinks - good choices and enjoyed by mum. It would be better if hot meals were still hot when served as on occasions have not been. Mum does not like to complain, I am a happy daughter.

Reply from Five Rivers, Managers at Five Rivers Living

Thank you for the positive feedback! We're delighted to hear that your mum is happy and well-settled. We'll address the issue with the meal temperatures to ensure they are consistently hot. We're glad you're satisfied with the care she's receiving and appreciate your input.

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Review from J E (Son of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience
Very friendly and thoughtful staff who go out of their way to engage with the residents and make their family members comfortable when they visit. Came today and their staff had a family fun day for the residents and their families which was enjoyed by everyone.

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Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your kind words! We're thrilled to hear that you and your family had a great time at our family fun day. Our team is dedicated to making every visit special, and it means the world to us that you felt comfortable and engaged. We look forward to seeing you again soon!

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Review from D S (Son-in-law of Resident) published on 8 August 2024 Submitted via Website
Overall Experience

When visiting Mum (often unannounced) she is always found well dressed and clean which in itself is quite a challenge with mum. She seems to fit in well and the staff are always available and so helpful. Because she has settled in so well really does help us to relax more.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your kind words! We're delighted to hear that your mum is happy, well cared for, and fitting in nicely. Our team takes great pride in providing attentive and supportive care, and it's wonderful to know that it helps put your mind at ease. Your feedback is greatly appreciated!

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Review from P Q (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card
Overall Experience

I have had to attend hospital and needed respite for my mum we have used Five Rivers Living previously and because of mum's outstanding care on her last stay, we opted to ask them again. I have noticed a big change in mum since she has been here she is happy and really came out of her shell. The staff are amazingly dedicated to each and every resident. The managers are as dedicated and hand on and it is a pleasure to visit.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for your kind words. We're delighted to hear your mum is happy and thriving at Five Rivers Living. Our dedicated team is committed to providing exceptional care, and it's wonderful to know we've made a positive impact.

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Review from P B (Father of Resident) published on 15 July 2024 Submitted via Postal Card
Overall Experience

My son is very well cared for by the carers and he is very satisfied with the accommodation, food and atmosphere.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your kind words! We are delighted to hear that your son is happy with the care he receives and enjoys the accommodation, food, and atmosphere. Our team is dedicated to providing the best possible experience for all our residents, and your positive feedback means a lot to us.

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Review from C W (Son of Resident) published on 15 July 2024 Submitted via Postal Card
Overall Experience

All very good

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you for taking time out to review our service.

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Review from S C (Daughter-in-law of Resident) published on 9 July 2024 Submitted via Postal Card
Overall Experience

Mum-in-law has been here at Five Rivers for a couple of months now. She seems to have settled in very well. The staff have got her involved in gardening and she enjoys singing all the old songs, and she can play the piano too. We are all very happy with the care that she receives we can't fault anything.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your lovely review! We're delighted to hear that your mother-in-law has settled in well and is enjoying her time here at Five Rivers. We strive to provide the best care and are thrilled to hear that you're happy with our services. Your kind words mean a lot to our team.

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Review from T E (Resident / Service User) published on 13 June 2024 Submitted via Postal Card
Overall Experience

I have lived at Five Rivers for 6 months now and I have had a very positive experience living here. All the staff and management work very hard to keep all the residents clean and happy. Always willing to help whenever needed. The home is very clean and each room is cleared every day. The activities staff are amazing, having activities morning and afternoon to keep us entertained. We have had fetes, ladies' afternoon tea and gentlemen's afternoon. More entertainment is planned for future BBQs with the family members to attend too.

Reply from Five Rivers Management Team, Managers at Five Rivers Living

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience at Five Rivers. Our team is dedicated to providing a clean and happy environment for all residents, and it's great to know our efforts are appreciated. We're glad you enjoy the activities...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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