






Five Rivers Living Ltd hosts 50 ensuite bedrooms and is a purpose-built care home that has been sensitively designed to meet the needs of older people with residential or dementia needs.
The home nurtures a caring atmosphere encouraging family unity. It is run by a team who strive to care for loved ones with a standard of excellence, without exception.
Located just a few minutes’ drive from the bustling centre...
Care Provided by Five Rivers Living
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The weekly fee is subject to variation based on the individual’s assessed needs, as determined during the pre-admission assessment process.
The price(s) shown are provided by the care home. Contact Five Rivers Living for full pricing details and T&Cs.
Contact Five Rivers Living to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Richan Care (Midlands) Ltd
- Private Owned
Person in charge
- Durga Thapa(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2019
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (48)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcomed
Parking
- There are 10 dedicated parking spaces including disabled parking with ramp access to the property
Five Rivers Living Reviews (69)
Five Rivers Living has a Review Score of 9.9 (9.904) out of 10, based on 35 reviews in the last 2 years.
Over all time Five Rivers Living has 69 reviews.
Five Rivers provides a loving and caring environment for those in need of full-time support. Very happy with the treatment my mother has received for a very difficult-to-manage condition. She is always treated with dignity and the utmost care. The staff are very kind and supportive and are always on hand to help with visits if needed. The facilities are very good with plenty of organised activities. A big thank you to the Five Rivers team for everything you do.
Thank you for such lovely and positive feedback, Sally. It is very reassuring for the team to know they are delivering good person-centred care at Five Rivers.
My experience has been top-notch, all staff are really friendly and helpful. The management team are outstanding, any concern I have is dealt with promptly, I am treated with so much respect and consideration and staff and management have a laugh with me. I have also made good friends and I feel more comfortable and belong. I have been going through anxiety for a long time however since I came to Five Rivers I am a lot happier. I would like to thank the whole team for your outstanding effort towards me. Keep up the great work team.
Thank you, we are very happy to know that we are able to meet your emotional needs and offer you a place of comfort. I will share your feedback with the whole team at Five Rivers for the good job they are doing.
The carers are very kind and compassionate, they really do care. My grandma has been very challenging for the carers and I feel very bad for the challenges they have faced but I want them to know I appreciate the care they have given. I am sorry if my grandma has upset any of the staff.
Thank you, Zoe, for such thoughtful feedback. Our staff are trained to deal with all kinds of needs and take pride in what they do. We are happy looking after Grandma.
Dad has just moved to Five Rivers and the team have made him very welcome. They have taken the to really get to know us and Dad and allow him to be himself. They allow Dad the freedom to be as independent as he can be while making sure he is happy and healthy and all his needs are met. Dad has settled really quickly and we all enjoy the family feel of Five Rivers.
Thank you for your positive experience with us at Five Rivers. We will ensure your feedback is shared amongst the team.
Beautifully situated quiet care home. Lovely, well-appointed light room with ensuite wet room. Lift access is very good, efficient and clean reception areas. Felt like a hotel and we were given a warm and friendly greeting by the management and staff. This was everything we needed after a traumatic stay in hospital. Mum has improved greatly.
Thank you, it is really reassuring to the team that Dad is happy within our care.
Fantastic home, our dad loves it here. Highly recommended. The staff are great, five stars.
Thank you, Donna, for your reassuring words, mean a lot. The home ensures all the staff are trained to meet the different needs of our residents and take pride in what they do.
The management are always supportive as it's an open-door policy and always available. The staff always go above and beyond for my friend who actively engages in activities. Despite his attitude towards them the staff always treat him with dignity. Thank you team for looking after him.
Five Rivers Management Team.
The staff are very helpful, hardworking and always have a smile. Easy to talk to and listened. Happy with all the staff.
Thank you for your kind words which have been shared with our staff team. All the best.
My mother has been in the care of Five River for two and a half years now, and in that time, she has been shown care, compassion and dignity! The place is always well-kept and fresh, with no noticeable wear and tear around the place! I would not hesitate to recommend this care home for respite or general care for an elderly relative or family member.
Thank you so much for your heartfelt review! We're thrilled to hear that your mother has been receiving the care, compassion, and dignity she deserves at Five River.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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