Lavender Court Care Home Ltd

Lavender Court Care Home, Boscawen Road, Perranporth TR6 0EP
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9.7 38 Reviews
  • Lavender Court Care Home Ltd, Perranporth
Lavender Court Care Home is situated in the beautiful seaside town of Perranporth just on the north coast of Cornwall. Providing residential care to 35 residents the passionate care team is on hand 24 hours a day providing assistance with all everyday tasks required. Each resident has a tailored, person-centred care plan, which allows for plenty of choice specific to each individual.

Lavender Court can accommodate those requiring residential care and care for those living with dementia. Permanent placements or shorter respite breaks are offered for those wanting some TLC or support whilst families go on holiday. Understanding that moving into a care home can be very daunting and life changing there is flexibility to trial a respite period prior to making that important decision.

The home has a very welcoming and friendly feel to it with spacious homely communal areas and a beautiful garden. All of the bedrooms are spacious, fully furnished and come complete with an en-suite and television.

The chef at Lavender provides nutritionally balanced and varied menu choices to suit every taste and nutritional need. Lavender Court has a Wellbeing Coordinator who provides a varied activity programme whether that is a group activity, one to one time, arranging entertainment or bringing the community into the home, there is always something for everyone.
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Care Provided by Lavender Court Care Home Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1450
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
The price(s) shown are provided by the care home. Contact Lavender Court Care Home Ltd for full pricing details and T&Cs.

Contact Lavender Court Care Home Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lavender Court Care Home Ltd to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Finlee Rowe (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcome anytime.

Parking

  • Free parking available just outside the main entrance.

Lavender Court Care Home Ltd Reviews (38)

9.7

Lavender Court Care Home Ltd has a Review Score of 9.7 (9.699) out of 10, based on 18 reviews in the last 2 years.
Over all time Lavender Court Care Home Ltd has 38 reviews.

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Review from Lorna T (Daughter of Resident) published on 24 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
So pleased that our mum is in Lavender Court! She has been there for nearly 2 years now and during that time, has received excellent care. All of the management and staff (too many to name individually) show considerable compassion, patience and understanding whilst doing a very difficult job. My
sister and I live a long way from Perranporth but our minds are at rest knowing that mum is being so well looked after. On our recent visit, we noticed how clean the care home is and how tasty the food looked. The staff encourage mum to eat and to participate in the entertainment on offer. It was heartwarming to see her so happy even though she regrettably doesn't understand too much. Huge thanks to everyone at Lavender Court.
Reply from Fin Rowe, Manager at Lavender Court Care Home LtdThank you for your kind words, I will pass them on to the team. It is a pleasure and an honor to support and care for your mum.
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Review from Elaine H (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Lavender Court for 18 months and I cannot speak highly of the care she receives. The carers are very dedicated to all residents, they are very helpful, kind and considerate, and nothing is too much trouble. I'm often offered a cup of tea and biscuits when visiting, even when they
are busy with other residents. Management are equally as dedicated and caring, they keep me informed when my mum is poorly or had a fall at any point. Again, nothing is too much trouble and always have time for a chat to put my mind at ease. My mum has the best care possible and I would highly recommend Lavender Court as a care home. Thank you to all the staff for their dedication and care.
Reply from Lesley Edmonds, Director at Lavender Court Care Home LtdThank you for your positive feedback. We aim to make Lavender as homely and comfortable as we can. We do have amazing staff and Manager.
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Review from H C (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident since July 2021. Lavender Court has a really homely feel about it, this is in part due to the warm and bright interior but also because of the warm, caring and dedicated care team. My father is very well cared for, always clean, well dressed and very well fed. He is warm
and most importantly safe. I have great peace of mind knowing that he is in the best place for his needs.
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Review from Ann A (Sister of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not find a better care home. Staff are wonderful. The home is spotlessly clean, and the residents are cared for very well, always welcoming and friendly. Nothing is too much trouble for them, always happy to help or answer any questions you may have.
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Review from S W (Son of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into crisis at home. After social services input for respite care, we went to Lavender Court to see if the home was suitable for Mum's needs. One member of staff welcome us and put Mum at ease. We all felt that the home was welcoming and caring. The team are happy and patient - this reflects
in the atmosphere at the home being a happy one. Lots of ideas in integrating the home into the community are inspirational. I love this home, and I'm happy that Mum is safe, well cared for and respected.
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Review from Fiona C (Daughter of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother is well cared for, well fed and looked after in a safe environment. We appreciate the difficulties and challenges given the medical conditions of residents. What is very clear is the improvements since the new manager and deputy arrived, plus the easing of Covid restrictions. Importantly,
we can always talk to staff when required.
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Review from Martin P (Son of Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing facility and staff caring and supportive.
Very fresh and clean, best in Cornwall, food very well presented and well cooked.
Of all the care homes, we looked at this was the best, by far the best.
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Review from C J (Friend of Resident) published on 11 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very kind when I come to visit.
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Review from A C (Regular Volunteer) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the manager and staff very welcoming and helpful. We went to sing carols to the residents. All my church choir members liked the premises to say 'We'll be putting our names down'
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Review from Jennifer H (Friend of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home to be in a state of immaculate cleanliness and no odour was noticed. My friend and other residents were well dressed and appeared to be warm, comfortable and clean. The staff could not have been more kind and helpful. The rooms were spacious and beautifully decorated for Christmas.
The buffet lunch we shared with the residents was quite simply amazing. As a retired staff nurse who has previously visited many residential and nursing homes, it was the best I have ever been in.
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Review from B B (Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is amazing, it's wholesome in every way. I've been living here - you never run out of love and it's in the care here, loads of love. Food, drink and everything you need physically and mentally - I do not know of anywhere else that fits the bill as good as this does.
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Review from J B (Friend of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful home in superb condition. Décor is tasteful and of a high standard. Ensuite room, good food and very friendly staff. I would be happy to recommend or put my family in here.
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Review from Colleen T (Friend of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a visitor in this care home visiting a neighbour. From what I've seen I consider it very good - would not mind any relative of mine or me to become a resident if either us us need care.
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Review from Benjamin C (Nephew of Resident) published on 4 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie is at this care home she's been there a few months now, and my parents visit most days. I have been a few times. So far we/I have been very impressed. It's a lovely location with great views and also great little walks around the small boating lake opposite.
The staff seem very caring, patient
and friendly, and it seemed very clean inside.
Can't ask for much more.
Many thanks.
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Review from Francis T (Nephew of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is evident that Auntie is well cared for in very pleasant surroundings. The property is newly renovated and cleaned to a high standard. The staff are warm, respectful and obliging. There is not yet a set menu, but any personal whim is catered for, and the staff do their very best to satisfy personal
choices. The light, airy rooms feel more like a quality hotel and the views from the rooms over the boating lake, where residents can take a walk, or assisted ride in a wheelchair, are very interesting.
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Review from Liz L (Friend of Resident) published on 19 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has settled really well in Lavender Court. The staff can't do enough to ensure his happiness and comfort. All the staff and management are extremely friendly and approachable.
Beautiful home and newly refurbished, with a very "homely" feel.
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Review from Margaret C (Sister of Resident) published on 15 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lavender Court is a lovely new care home in wonderful surroundings. My sister, who has dementia, has blossomed since her arrival at Lavender Court.
The staff are both very caring and considerate, they can't do enough to make my sister's life enjoyable, which is evident as she is always smiling now.
Her
mobility has improved greatly, from barely walking on her arrival, she can now do a circuit of the boating lake (with assistance).
My thanks to all the staff at Lavender Court for giving my sister an enhanced quality of life.
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Review from Graham A (Resident) published on 15 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the past, I came to this home for respite care after hospital admissions - in a great location but standards were non too high! A year ago I was in hospital again, this time needing longer term care so social services arranged for me to enter a large, expensive nursing home which I did not find suitable.
A friend told me Lavender Court was reopening with new owners after a rather low period in its' history. I contacted the home and liked the directors plans for the home. I found out she had personally spent six months decorating and refurnishing the home so I decided to disregarded the current inspection reports (they refer to the home under the old, not new management) and gave it a try. I was right to do so and my (high) expectations have been met.
Staff are helpful, well chosen and trained. Management is excellent. Meals, rooms and facilities are very good and can be tailored for individual residents. Excellent future plans are underway (e.g. own minibus). Well worth visiting.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Lavender Court Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.749 for Lavender Court Care Home Ltd is calculated as follows: ( (159 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 207 Ratings = 4.749
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Lavender Court Care Home Ltd is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Finlee

Finlee Rowe

Job Title: Manager Joined: 2022

Hello, my name is Fin, and I am the Manager here at Lavender Court Care Home Ltd.

Andrea

Andrea Burns

Job Title: Deputy Manager Joined: 2022

I am passionate about the well-being and care of our clients and staff.

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