Her room is modern and luxurious but feels like home to her as she has been able to personalise itJane C(Daughter of Resident/Service User)
The carers were very friendly and efficient, her room was comfortable, and she enjoyed the foodJ M(Son of Resident/Service User)
Her room is modern and luxurious but feels like home to her as she has been able to personalise itJane C(Daughter of Resident/Service User)
The carers were very friendly and efficient, her room was comfortable, and she enjoyed the foodJ M(Son of Resident/Service User)
Horsell Lodge Care Home is located on the outskirts of the delightful village of Horsell. The home is built to the latest care standards offering dementia, residential and nursing care on a permanent and short stay basis. This care home prides itself on providing exceptional care in the best possible surroundings with a focus on person-centred care, clinical excellence and family values, including professional physiotherapy sessions.
There are many different enticing...
Horsell Lodge Care Home is located on the outskirts of the delightful village of Horsell. The home is built to the latest care standards offering dementia, residential and nursing care on a permanent and short stay basis. This care home prides itself on providing exceptional care in the best possible surroundings with a focus on person-centred care, clinical excellence and family values, including professional physiotherapy sessions.
There are many different enticing spaces to relax in at Horsell Lodge, such as the bistro and quiet lounges dotted around the home, as well as a cinema and hair salon. There are also beautifully landscaped gardens and wind-proof glazed balconies providing outdoor seating all year round.
Safety and comfort are a foremost concern, so all rooms are fitted with a nurse call system and acoustic monitoring for residents' peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. For those living with memory loss or dementia, helpful design features include dementia-friendly elements such as interior decoration, new stable door features, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.
Horsell Lodge Care Home offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle.
The price(s) shown are provided by the care home. Contact Horsell Lodge for full pricing details and T&Cs.
Contact Horsell Lodge to confirm what's included and get a personalised quote:
Horsell Lodge has a Review Score of 9.8 (9.758) out of 10, based on 22 reviews in the last 2 years.
Over all time Horsell Lodge has 58 reviews.
Excellent staff and management team. Always a pleasure to deal with and couldn't be more helpful. Communication about what is happening in the home and about any issues that arise is very clear and thorough.
Excellent staff and management team. Always a pleasure to deal with and couldn't be more helpful. Communication about what is happening in the home and about any issues that arise is very clear and thorough.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our home and team at Horsell Lodge Care Home. The care and services we provide to our residents and families are very important to us, and your feedback reflects this. We will share your comments with the team, who will be delighted with your 5-star review.
We decided Horsell Lodge would be a wonderful place for him to live out the next few years, as it was only one...
The staff at Horsell were brilliant and very compassionate, and I would highly recommend them.
Thank you for taking the time to leave us a review, Michael. We are so pleased to read your positive comments about our home and the recognition of the team at Horsell Lodge Care Home. We are so sorry for your loss, and we hope we made your Dad's time with us was as comfortable and as peaceful as possible. Your comments will be passed on to the team.
Thank you
Thank you
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our home, the care your mum is receiving and the recognition of the team at Horsell Lodge Care Home. We'll share your feedback with the team, who will be delighted with your review.
Horsell Lodge is a happy home. You notice the difference straightaway, thanks to the warm welcome, cheerfulness, kindness, professionalism, dedication and hard work of all the staff. We couldn't manage without them and we are grateful to them every day.
Horsell Lodge is a happy home. You notice the difference straightaway, thanks to the warm welcome, cheerfulness, kindness, professionalism, dedication and hard work of all the staff. We couldn't manage without them and we are grateful to them every day.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our home and the recognition of the team at Horsell Lodge Care Home. Your feedback will be shared with the team, who will be delighted with your review.
My mum has been at Horsell Lodge receiving respite care for a few weeks now, and I would like to feed back to say how happy we are with the home and care. Mum's room is very clean and comfortable and the staff so warm and welcoming. They seem to really care about the residents, about their jobs and...
My mum has been at Horsell Lodge receiving respite care for a few weeks now, and I would like to feed back to say how happy we are with the home and care. Mum's room is very clean and comfortable and the staff so warm and welcoming. They seem to really care about the residents, about their jobs and to have a lovely working relationship with each other. The registered nurses who have been caring for my mum's health needs are incredible- very thorough, skilled and approachable. Thank you everyone at Horsell Lodge!
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our home and the recognition of the team at Horsell Lodge Care Home. Your feedback will be shared with the team, who will be delighted with your review.
We have cared for my wife's grandmother for 6 years, knowing she wanted to remain at home whilst requiring more and more care and had been a struggle and a pressure for some time. Not only is Brook brighter, happier and healthier since joining you, but my wife is also! Knowing yoy are taking such...
We have cared for my wife's grandmother for 6 years, knowing she wanted to remain at home whilst requiring more and more care and had been a struggle and a pressure for some time. Not only is Brook brighter, happier and healthier since joining you, but my wife is also! Knowing yoy are taking such good care of her is a huge relief to us, and being able to visit every day, at any time has made the transition easy for us all. We greatly appreciate all the staff, excellence and care you provide, thank you.
Thank you for taking the time to leave us a review, for your kind words about our home, and for the recognition of the team at Horsell Lodge. The care and services we provide to our residents and families are important to us, and your comments reflect this. Your feedback will be shared with the team, who will be delighted with your review.
Your kindness, care and efficiency have been a blessing to our family. I feel a huge burden has been lifted from me. Knowing Nan is so beautifully and thoroughly cared for gives me such peace, and it's been incredible to watch her blossom under your care since her transition from home to Horsell...
Your kindness, care and efficiency have been a blessing to our family. I feel a huge burden has been lifted from me. Knowing Nan is so beautifully and thoroughly cared for gives me such peace, and it's been incredible to watch her blossom under your care since her transition from home to Horsell Lodge. Nan was adamant she would never want to be in a nursing home, yet on day, she did not stop smiling, and she's been happily settled here since. Thank you for all your love, dedication and effort, it's truly exceptional!
Thank you for taking the time to leave us a review, Sara. We are so pleased to read your positive comments about your Nans care and the recognition of the team at Horsell Lodge. We are pleased to read that your Nan's needs are being met and feel that she is in capable hands, providing you with peace of mind. Your feedback will be shared with the team, who will be delighted with your 5* review.
My mother has been a resident at Horsell Lodge for 3 years. I have always been very happy with the way she has been cared for, the quality of the accommodation and the kindness and thoughtfulness of the staff. We have always felt comfortable in raising any issues or concerns knowing they will be...
My mother has been a resident at Horsell Lodge for 3 years. I have always been very happy with the way she has been cared for, the quality of the accommodation and the kindness and thoughtfulness of the staff. We have always felt comfortable in raising any issues or concerns knowing they will be dealt with or we will be given an explanation if they can't.
Have no hesitation in recommending Horsell Lodge.
Thank you for taking the time to leave us a review, Mark. We are so please to read your positive comments about our home and the recognition of the team at Horsell Lodge. The care and services we provide to our residents and families are important to us, and your comments reflect this. Your feedback will be shared with the team who will be delighted with your review.
Thank you for caring for my mother during the last few months of her life. Your nursing staff were diligent in caring for her and she felt safe and comfortable while with you. Mum had plenty of visitors while she was there and they were all complementary about the standard of the home, reassuring...
Thank you for caring for my mother during the last few months of her life. Your nursing staff were diligent in caring for her and she felt safe and comfortable while with you. Mum had plenty of visitors while she was there and they were all complementary about the standard of the home, reassuring me I had made the best choice for her. Sadly, because of her illness, she was unable to take part in many of the activities on offer, but I know she enjoyed mealtimes and it was good to see her appetite return. Once again, thank you for looking after her.
Thank you for taking the time to leave us a review. We are so sorry for your loss, and we hope we made your mother's time with us as comfortable and as peaceful as possible. The care and service we provide to our residents and their families are important to us, and it is lovely to read that we gave you peace of mind that she was well cared for. Your feedback will be shared with the team.
The activity programme was very well run, albeit she did not, of her own choosing, attend much....
The private dining facilities enabled the celebration of two memorable birthdays. Thank you very much for looking after Mum so well.
Thank you for taking the time to leave us a review and your positive comments about your Mum's care and the team at Horsell Lodge Care Home. We are so sorry for your loss, and we hope we made your Mum's time with us as comfortable and peaceful as possible. Your feedback will be shared with the team.
Although Mum had mobility issues, she was always...
Again thanks for all the care she received, especially in her last few months.
Debbie, thank you for your kind words and recognition of the team at Horsell Lodge Care Home. We are sorry for your loss. We're so pleased to be able to give your mum the support she needed during her time at Horsell Lodge. The care and services we deliver as a team to our residents and families...
Debbie, thank you for your kind words and recognition of the team at Horsell Lodge Care Home. We are sorry for your loss. We're so pleased to be able to give your mum the support she needed during her time at Horsell Lodge. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read that your comments reflect this. Your comments will be shared with the team.
Just a big thank you.
Just a big thank you.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about Horsell Lodge Care Home and our team, and we're glad that we've been able to give your Dad the care and support that meets your expectations. Your feedback has been passed on to the team, who will be delighted with your review.
My father continues to receive good care from the dedicated team. This has meant he has settled well since he came in in October this year. A contented parent in the main at a very advanced age is something to be thankful for !
My father continues to receive good care from the dedicated team. This has meant he has settled well since he came in in October this year. A contented parent in the main at a very advanced age is something to be thankful for !
We would like to thank you for taking the time to leave us a review, Bruce, and for your positive comments about the team at Horsell Lodge. All comments will be passed on to the team.
My aunt was resident at Horsell Lodge for 2.5 years. In that time she experienced a wide range of what this excellent care home offers. From being an active member of the community there, going on trips etc; to suffering worsening dementia and needing more support day-to-day; then, sadly, dying....
Thank you to everyone at Horsell Lodge
Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Horsell Lodge Care Home. We are so sorry for your loss, and we hope we made your aunt's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to...
Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Horsell Lodge Care Home. We are so sorry for your loss, and we hope we made your aunt's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.
Our best experience of Horsell Lodge was as Mum was end of life, the staff and managers came into their own and were very supportive, caring and understanding and supportive of Mum's and our needs.
Our best experience of Horsell Lodge was as Mum was end of life, the staff and managers came into their own and were very supportive, caring and understanding and supportive of Mum's and our needs.
We are so sorry for the loss of your mother. Thank you for your kind words and recognition of the team at Horsell Lodge, it's lovely to hear the team were supportive during this difficult time. Your comments will be passed on to the team.
Also...
Also amazed by the kindness of the care team and activity team. They are always wanting the best experience for their residents and it shows in their attention to detail and work.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our care home, Horsell Lodge, and the team that work so hard every day to deliver the high standard of care we strive for. It's lovely to read your comments reflect this. Your feedback will be passed on to the team, who will be delighted with your 5* review.
We were very lucky to find Horsell Lodge following my mother's accident and discharge from hospital. We were really impressed by the kindness and efficiency of the management team in assessing my mother and getting her transferred quickly to the home, at a busy time before Christmas. The team have...
We were very lucky to find Horsell Lodge following my mother's accident and discharge from hospital. We were really impressed by the kindness and efficiency of the management team in assessing my mother and getting her transferred quickly to the home, at a busy time before Christmas. The team have provided wonderful respite care for her while she heals. The care has been attentive, kind, respectful, everything you could hope for. The nurses and care assistants are second to none in their professionalism and warmth. As a family we could not be more pleased with the support provided to my mother after a traumatic experience.
We would like to thank you for taking the time to leave us a review and for your kind words and recognition of the team at Horsell Lodge Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.
When my mum suddenly needed palliative care, the manager, deputy head nurse, clinical lead and the office staff, along with the carers and all other departments, including housekeeping, rose above and beyond to provide compassionate and supported environment for my mum. They extended this love and...
When my mum suddenly needed palliative care, the manager, deputy head nurse, clinical lead and the office staff, along with the carers and all other departments, including housekeeping, rose above and beyond to provide compassionate and supported environment for my mum. They extended this love and support to all the family members at this difficult time. They made this time bearable for us and were always there when we needed them. Sadly, my dear mum has now passed away. I will miss seeing them all.
Thank you for your kind words and recognition of the team at Horsell Lodge Care Home. We are so sorry for your loss and we hope we made your mum's time with us as comfortable and as peaceful as possible. You are welcome to visit us and your comments will be passed on to the team.
A very...
My mother is being extremely well cared for and I wouldn't hesitate to recommend Horsell Lodge to anyone.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your mother is receiving and recognition of the team Horsell Lodge Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, and your feedback will be shared with the team.
My mother has been in Horsell Lodge for over 3 years and they are taking very good care of her, in fact, I can't speak highly enough about the care she is given. There has been the odd issue (hardly surprising given Covid and nationwide care sector challenges) but the few problems have been...
My mother has been in Horsell Lodge for over 3 years and they are taking very good care of her, in fact, I can't speak highly enough about the care she is given. There has been the odd issue (hardly surprising given Covid and nationwide care sector challenges) but the few problems have been addressed promptly and comprehensively, which is precisely what one would want to see from management and staff. Mum has recently celebrated an important birthday, so we used the hospitality service and the private dining room to hold a family lunch party for her, her children, grandchildren and partners. The preparation was thorough, the room very well-decorated, the food was really excellent, and the service superb. The hospitality manager did an excellent job, and the individuals who attended to us on the day were attentive, considerate, and cheerful. They were absolutely brilliant, and we cannot thank them enough for looking after Mum and the rest of the family on what was a very special day.
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mother's care at Horsell Lodge and it is lovely to hear she enjoyed her birthday, and that you appreciated the work the team did in helping put the day together for what was a special day for everyone. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour and the ability to perform everyday tasks. It is most associated with Alzheimer’s...
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As the Home Manager at Horsell Lodge, Julie believes residents should be able to live the life they want and be able to be themselves. She enjoys...
As the Home Manager at Horsell Lodge, Julie believes residents should be able to live the life they want and be able to be themselves. She enjoys taking on the responsibilities that come with managing a home and encourages the inclusion of everyone in the home to create a friendly environment and a great place for all to live and work.
Julie has worked in a variety of roles within the care sector for over 40 years, including being a registered nurse in the NHS for 20 years in intensive care and then moving to a nursing role within a care home. From there, she progressed to Home Manager and has managed various-sized homes, giving her great experience. Having worked as a nurse in this setting previously, she also understands what the day-to-day role involves, so she can support the team.
Julie operates an open-door policy and is approachable, not only to the team, but to the residents and their relatives too, as Horsell Lodge is their home. She encourages residents to make their rooms their own by bringing in meaningful items to help make it homely for them.
Something that stood out to Julie when she joined Caring Homes was the owners’ care backgrounds. They understand what is involved at the home level, and there is a strong support network in place for the team to continually develop. She is passionate about seeing the care home team members grow and develop in their roles at the home and working together to offer the best care and environment possible.
In her spare time, Julie loves to travel and understand different cultures. She never goes back to the same place twice! She is also interested in ancestry, a fascinating journey of discovery.
As Deputy Home Manager, Daniela feels really passionate about helping residents and their families feel part of our community. She strongly believes every resident should have the opportunity to live their life as they wish.
Margaret says she is proud to be part of the team at Horsell Lodge Care Home, providing the best care quality and service to residents while enhancing their daily lives.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 70 Single Rooms.
Gardens, Bar/Café are some of the Facilities & Services.
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horsell Lodge to verify any information. View our terms and conditions. Horsell Lodge has an Enhanced Service -what an Enhanced Service includes.