Fernleigh Court Care & Nursing Home

Fletcher Road, Kempston, Bedford MK42 7FY
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9.4 48 Reviews
  • Fernleigh Court Care & Nursing Home, Bedford
Fernleigh Court Care & Nursing Home in Kempston, Bedfordshire, offers nursing care, residential care, dementia care, and respite care. It is home to up to eighty people and offers round-the-clock care and support for older people. The wellbeing team gets to know each person individually to offer a bespoke range of daily meaningful activities, from a trip to the local pub, baking, reading, gardening or gentle chair exercise. Residents love to get involved in the home's annual gardening competition; Country Court in Bloom.

Every detail has been thoughtfully designed, to be luxurious and comfortable. The home boasts a cinema, hair and beauty salon and family room. Residents love to meet with family and friends over a coffee in the café.

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Care Provided by Fernleigh Court Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Tendai Matore-Konzvo (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Fernleigh Court Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,800
    • Self-Funded Nursing Dementia Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,850
    • RESPITE Self-Funded Nursing Dementia Care from £1,850

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Fernleigh Court Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Plenty of parking available on site.


Fernleigh Court Care & Nursing Home Reviews (48)

Total of 48, showing 21-40
9.4

Fernleigh Court Care & Nursing Home has a Review Score of 9.4 (9.367) out of 10, based on 29 reviews in the last 2 years. Over all time Fernleigh Court Care & Nursing Home has 48 reviews.

Overall Experience

  • 38
  • 6
  • 1
  • 0
  • 3

Date Published

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Review from C B (Daughter of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Fernleigh Court for just over a year. She was very frail with dementia. She was bedridden. Her behaviour was very challenging at times. During my visits, I always found the staff welcoming, approachable and willing to discuss mothers' care. They showed my mother great understanding
and kindness also respect. The staff were exemplary to my mother and my family at her end of life.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to feedback with your positive review. We very much appreciate all of your comments and will pass them on to our dedicated staff team. It was a pleasure to care for your mum and to meet you all.


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Review from M N (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Fernleight Court for just over a year. She had dementia and other health issues. From the moment she became a resident the care she received was exemplary. Every member of staff treated her with respect and care. Despite being nursed in bed she did not have bed sores and she
was always clean and well-dressed and all her needs were met. In her final days at Fernleigh before she passed away my sister, brother and I was with her, and we also received care and compassion from the staff who arranged a guest room for us to use, offered food and drinks and showed genuine concern. We felt that our mum was not only cared for but loved by the staff. Thank you.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind review and positive feedback about our staffing team, we will gladly pass on your glowing comments. It was a pleasure to care for your Mum who was very special to us all and to meet you and all the family.


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Review from Anthony C (Husband of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fernleigh Court is brilliant, it has amazing staff who give 100%. I'm made to feel very welcome and it provides excellent care with lovely facilities. I'd highly recommend it.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for your kind review. We are so pleased you are happy with our service and will pass your comments on to our staff team.


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Review from L B (Respite Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made to feel welcome any issues are addressed, compassionately, sensitively, and promptly. The food is very tasty and a great variety. Care is of a very high standard and working with me to achieve my goals. Would definitely recommend it. I was anxious when I left the hospital but the staff have been
very good.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to leave such a great review. We are so pleased to receive such lovely comments all round regarding your placement with us and it is a pleasure to have you with us. I will ensure your comments are shared with our dedicated team.


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Review from Deborah L (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came here after a short stay in hospital and we were very pleased to find such a nice place with excellent care and facilities. We were amazed by the standard of food which was like a 5-star hotel and we know she enjoyed what was served. Care and nursing staff were outstanding and we thank them
for looking after her so well.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to review Fernleigh Court Care & Nursing Home and for your kind feedback! It was a pleasure to care for your Mum and we will gladly pass on your wonderful comments to our dedicated team.


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Review from Sue C (Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The standard of food has gone down with dishes often being inedible as the pasta is hard/cold or meat too tough. There are many wonderful staff but the night staff aren't as good and it's taken a lot of asking to get simple things done like hearing aids charged and put in first thing. Mum was often
still without them at 10-11 o clock. It's a basic need for her and I wish I hadn't had to keep asking... it made it very stressful for me at a time when things were hard enough. I can't sing the praises highly enough for some of the staff... they're kind and compassionate. Just a little more effort could make this home a great one rather than adequate.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to review Fernleigh Court and for your feedback. Quality care for our residents is of the highest priority and we are pleased to hear that you have such high praise for members of our dedicated team. We welcome all feedback and we are sorry to hear you feel there are also some things to note regarding our home. We will address your feedback across our team and should you wish to discuss these directly please do contact us.


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Review from D W (Next of Kin) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This review is negative, it is based on documentary evidence obtained from a number of sources via Access to Health Records Act 1990. My findings demonstrate what goes on behind the scenes of a ‘posh’ nursing home. This review is published in the public interest. Nurses failed to register my mother
with a GP or complete temporary GP registration. My mother was not administered with pain relief even though pain relief medication was supplied on transfer & booked in (MAR). Nurses ran out of prescribed medication, MAR details a raft of incompetence. MAR details a GP that retired 7 years previously & not registered with GMC. Baycroft obtained JIC medication on day 6 later despite my mother's repeated complaints of nausea & vomiting from day 1. My mother had a 1:1 carer. She was left unattended & discovered with her leg wedged through the bed rail, no apparent injury. Baycroft nurses failed to seek professional palliative care (Mother was on the palliative care register) The list goes on.

Reply from Cheryl Forshaw, Regional Manager at Fernleigh Court Care & Nursing Home

We were saddened to receive this review of Fernleigh Court Care & Nursing Home. We respectfully request readers of the review take into account the change in ownership and management of Fernleigh Court. Since taking over the home just over a month ago, Country Court has been working diligently towards maintaining the high standards that the company is renowned for, as evidenced by our award-winning status. Our group currently operates over 40 care and nursing homes throughout the country that are registered with the Care Quality Commission (CQC). Due to the size of our Group, we fall within a CQC group called market oversight, where we are ranked highest for compliance. Taking care of our residents is our number one priority. We firmly believe it is unfair to attribute past issues to our current management, and the resultant negative impact on our reputation will not accurately reflect the current status of affairs.


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Review from T G (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in well. Good quality of care, accommodation and staff. Activities team work hard and residents are encouraged to introduce new ideas to the schedule. I find the monthly meetings for family members of benefit.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Thank you for taking the time to leave a review for our home. I am glad to hear that your mother has settled in well and that you are happy with the standard of care that is being delivered. It is also wonderful to know that your mother and the other residents are included with the planning of future activities at the home and that you are benefitting from the monthly relatives meetings. I will ensure that your kind comments are shared with our team.


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Review from Stephen C (Respite Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed 3 weeks of respite the staff were fantastic and friendly; activities every day both morning and afternoon.
The food was exceptional and fantastic choices for breakfast, dinner and lunch.
Plenty of space where families can sit in lounges and have quiet areas away from the main areas.
You
can have pampering getting your nails done even booking a hair appointment.
Domestic and catering teams couldn’t do enough for residents. Staff were always popping in to see if my mother was ok and if there was anything she needed.
Laundry was done every day and returned all pressed and smelling fresh.
There is a Bistro area where families and residents can sit and chat, make hot drinks and generally use it as a social meeting area.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Thank you for taking the time to leave us such a detailed review. It is great to know that your mother enjoyed her 3-week respite stay at Baycroft Kempston and that she benefited from our varied activities programme, the delicious food and the selection of communal areas and amenities on offer throughout the home. I will ensure that your incredibly kind comments and feedback are shared with our team.


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Review from Helen H (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had the best four weeks of respite at Baycroft. Great staff, facilities, food and accommodation. They've thought of everything! She's even made a friend she's going to go back to visit. It's great to know if she struggles again, there's a fantastic place she can go to to help get her back
on her feet. Thank you, Baycroft. Great place - great team.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Thank you for taking the time to complete such a wonderful review of our home. I am so glad to hear that your mum enjoyed her respite stay at Baycroft Kempston and that she was able to make a meaningful friendship with another resident, that will continue to blossom even after mum has left the home. It is also great to know that your mum benefited from the facilities, food and accommodation. I will ensure that your kind comments are passed on to the team.


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Review from Alison F (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Baycroft, Kempston since November 2021 and we are very happy with the standard of care and attention he receives. He particularly enjoys the food and the variety of activities. The staff are very good and genuinely care for the residents. The standards of comfort and cleanliness
are excellent and as a family, we know that our decision in choosing Baycroft, was the right one for Dad.

Reply from Charlotte Deans, Regional Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so pleased that you are happy with the care and support that your father is receiving and that he enjoys the food and activities on offer.


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Review from Rebecca G (Niece of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in respite care since May and I am so happy with his stay. He has become so sociable and to see him take part in activities is amazing as at home he just wants to watch TV. I have seen such a change in his personality and it is all thanks to the staff's care and dedication. You know
your family member will be safe and very well looked after in accommodation which is more of a 5-star hotel than a care home and I visited a lot! The family are always made very welcome and everyone knows your name, which is brilliant.
I just want to say a big thank you to everyone at Baycroft for what you have done for my uncle I will be very sad for him to return home and wish he could stay forever.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Dear Rebecca, thank you so much for your wonderful heartfelt review. We really do appreciate that you have taken your time to share your feedback with us. It is so lovely to read that you feel welcome at our home, enjoy the surroundings and that your uncle is enjoying his stay with us and benefitting so greatly from our varied activities programme. I will ensure that your incredibly kind words are passed on to our team. You are all welcome to visit our home anytime; I am sure that everybody would love to see you!


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Review from Paul N (Son of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single member of the team was excellent. All learned not only my father's name but mine. I was always made welcome when visiting. Dad did not want to be away from Mum, but knowing he was with you made us realise it was a good respite. The facilities, food and decor are like a five-star hotel.
I cannot praise the place enough.

Reply from Charlotte Deans, Regional Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete this review; we really appreciate your lovely comments. Please be assured I will pass your feedback on to our wonderful staff team.


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Review from Jon S (Son of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had spent the second half of last year moving between hospital and a couple of different care homes. Until then she had been an independent person living on her own, however, as the year progressed it became apparent that her needs were such that we needed to find somewhere safe and caring
for her to live permanently.
We looked at many options ending up selecting Baycroft. We were attracted by a strong combination of high-quality care delivered in what almost feels like a good hotel. After three months my mother has settled in well and feels safe and happy. The team look after her well and keep her busy with activities including trips to local attractions.
On my side I find everyone to be really aware of what's happening to my mother and the communication with me is excellent.

Reply from Charlotte Deans, Regional Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete this review we really appreciate it. We are so pleased your mother has settled in well, we pride ourselves on delivering high quality care and support to all our residents. I will pass on your lovely feedback to all the staff team.


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Review from Denise S (Daughter of Resident) published on 19 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad became residents in April 2021 and I have not been disappointed. The staff are caring, compassionate and extremely conscientious. I have found them very observant and quickly pick up on any abnormalities with their day-to-day needs. They care for both of my parents with compassion and understanding.
They have settled in far better than I had hoped and expected. They join in the activities and have become quite competitive! The home is well laid out and beautifully furnished. It has a homely feel as well as being immaculately clean and pleasant. The manger and her team work tirelessly to ensure everything runs smoothly and I wouldn’t hesitate to recommend Baycroft at Kempston.

Reply from Charlotte Deans, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to complete this review we really appreciate your kind words. We are so pleased you are happy with the care and support your parents are receiving. I will pass on your lovely feedback to the staff team


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Review from Jane W (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult transition for my Mum, being able to live independently, to needing full-time care. She is now pretty settled thanks to the kindness and understanding of the staff at Baycroft Kempston. My mother needs palliative care and our main concern was whether a nursing home would be able
to manage her pain compared to a hospice or Macmillan. Baycroft has managed to do this and I’d confidently recommend the home for residents needing end of life care. When Mum went to Baycroft after leaving hospital I thought she’d never be able to get out of bed again. Now she’s pretty spritely, can get to the Baycroft cafe, her nausea has been managed so well she’s enjoying her food again. The bottom line is you’re not there all the time and you’re leaving your vulnerable, loved one in the care of others which is something that worried me. I’m
really pleased we chose Baycroft. It’s a cheerful place and I know my mother is being well cared for and her medical needs are being met.

Reply from Charlotte Deans, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to complete a review and thank you so much for your kind words. We are pleased your mother has settled and that you are happy with the care and support your mother is receiving. I will pass on your lovely feedback to the staff team.


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Review from Brian S (Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In general, the care and attendance I have received during my stay at Baycroft Kempston have been excellent. My only criticism would be of the texture of the food, but this was solely the fault of an NHS team who failed to assess me or communicate with the management on site.

Reply from Charlotte Deans, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete a review and for your kind words; I will make sure I pass on your feedback to the staff team.


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Review from H B (Granddaughter of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Baycroft Kempston is an exceptional care home with not only wonderful, first-class living facilities but also extremely professional and compassionate staff. When we began looking for a home for my nan we wanted somewhere with a homely feel where residents can have as much freedom or help as they wish
and the best possible quality of life. With Baycroft we found this.
The home is especially fantastic for dementia patients which is often quite difficult to truly find in a home.
Sadly, after various circumstances, my nan entered the home for full-time nursing care and although she didn’t get to experience this amazing home whilst she still had full independence she was cared for with the utmost respect and compassion until her very last moment. The care and kindness showed to my nan and all the family at this very difficult time went above and beyond anything we could ever have wished for! We cannot thank you enough - especially your amazing nursing team.

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind and honest words! I am so pleased we could be there for you all. Your lovely praise has been passed onto our nursing team.


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Review from Debbie S (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely friendly.
The care they have been giving Mum is of an exceptional standard.
The nursing staff are extremely conscientious, particularly one carer who is so passionate about her caring.
The home is beautifully furnished, well laid out especially for dementia residents.
During
this difficult time, all the family can be assured, that Mum is receiving first-class care with compassion and empathy from all the staff.


Thank you Baycroft for making this difficult journey, more bearable.!


Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind words, it was our pleasure to keep your loved one cared for and comfortable.


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Review from Leona H (Respite Resident) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional and friendly approach at all times. Beautiful gardens very well looked after. Room and en-suite tastefully decorated/appointed. Always clean and tidy in all areas. Would recommend to anyone with no hesitation.

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind words. We pride ourselves on offering our residents the very best of everything.


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Current Review Score: 9.4 (9.367)

Overview of Review Score

The Review Score of 9.4 (9.367) out of 10 for Fernleigh Court Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.367 for Fernleigh Court Care & Nursing Home is calculated as follows: ( (242 Excellents x 5) + (54 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (34 Very Poors x 1) ) ÷ 343 Ratings = 4.367

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fernleigh Court Care & Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (3)

Tendai

Tendai Matore

Job Title: General Manager

Joined: 2022

My name is Tendai Matore-Konzvo and I am the General Manager at Fernleigh Court. Previously, I was the Clinical Deputy Manager and prior, worked as a Specialist Community Public Health Nurse and Registered General Nurse for a combined 16 years.


Fernleigh Court is a warm and friendly home where everyone is made to feel loved, safe and comfortable which we extended to resident’s friends and families. All staff give care that is bespoke to each resident. Activities of daily living, likes and preferences are tailored around individual needs.


As General Manager of our home, I strive to do the best for residents, their families/friends and my dedicated colleagues. I aim to make Fernleigh Court a home from home, so our residents are stimulated, and all their healthcare needs are met by giving a high standard of care whilst staying with us.


Kerry

Kerry Gent

Job Title: Head Chef

Joined: 2021

I am a passionate and positive chef who beams pride and professionalism in all I do.


I have been a Head Chef for 25 years and am lucky enough to have worked in kitchens across the world including Sydney, Australia and Phuket, Thailand. I have cooked for several high-profile celebrities including Sir Elton John and Princess Diana.

My versatility has been an asset throughout my career and I have adapted to different environments having worked in hotels, gastropubs, high-end restaurants and now Fernleigh Court. I even spent 6 months cooking at Yarlswood Detention Centre!


I have mentored students from various local colleges and won a national purple umbrella award with my last apprentice. I also earned and retained a rosette for 3 years whilst working at a busy local hotel where I trained ‘Masterchef - The Professionals’ finalist, Louisa Ellis straight from catering college.

These rewards are nothing in comparison to the feeling I get from delivering high-quality, delicious dishes to the residents of Fernleigh Court, Kempston and seeing their smiling faces when they enjoyed my food!

Above all, I am fanatical about cooking and want everyone to enjoy whatever dishes my team and I create!


Michelle

Michelle Wing

Job Title: Receptionist

Joined: 2019

My name is Michelle and I have been a receptionist here at Fernleigh Court since we opened in November 2019.


Before coming here, I used to volunteer at Bedford Central Club doing Bingo and organising weekly bands to come sing I’m a people person so I love it when my Bistro area is full of residents enjoying themselves with the various activities we have going on whilst enjoying our delicious cakes. I also enjoy puzzles and crosswords so you will often find me helping residents with their jigsaws.


My hobbies include reading (thank you Kindle Unlimited), eating Yorkshire pudding, walking my husky and going away in my caravan and I’m lucky enough to have visited some amazing places which have been recommended by some of our residents who love telling me of their adventures. I love star gazing with my Astrophotography mad son and I am often found at 3 am outside in the garden with a blanket!


I absolutely love my job here at Fernleigh Court and I am lucky enough to work with such amazing & caring people and consider myself very lucky to be working here.