
Mum is receiving first-class care with compassion and empathy from all the staff.Debbie S(Daughter of Resident/Service User)

treated my Mum with dignity and us (the family) with a level of professionalism above and beyondDavid L(Son of Resident/Service User)

I would have no hesitation to recommend other people to place their loved ones in their care.Berenice W(Niece of Resident/Service User)

Mum is receiving first-class care with compassion and empathy from all the staff.Debbie S(Daughter of Resident/Service User)

treated my Mum with dignity and us (the family) with a level of professionalism above and beyondDavid L(Son of Resident/Service User)

I would have no hesitation to recommend other people to place their loved ones in their care.Berenice W(Niece of Resident/Service User)

Fernleigh Court Care & Nursing Home in Kempston, Bedfordshire, offers nursing care, residential care, dementia care, and respite care. It is home to up to eighty people and offers round-the-clock care and support for older people. The wellbeing team gets to know each person individually to offer a bespoke range of daily meaningful activities, from a trip to the local pub, baking, reading, gardening or gentle chair exercise. Residents love...
Care Provided by Fernleigh Court Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Fernleigh Court Care & Nursing Home for full pricing details and T&Cs.
Contact Fernleigh Court Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Tendai Matore-Konzvo(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- Visitors welcome at any time.
Parking
- Plenty of parking available on site.
Fernleigh Court Care & Nursing Home Reviews (65)
Fernleigh Court Care & Nursing Home has a Review Score of 9.6 (9.588) out of 10, based on 33 reviews in the last 2 years.
Over all time Fernleigh Court Care & Nursing Home has 65 reviews.
The staff here are wonderful and helpful. The food is mostly quite good. I love the soups. The atmosphere is nice and bright. There servers are generally quite good. Overall I think it is a good atmosphere. They have bingo and poetry and I love them both.
Thank you for your kind review of Fernleigh Court Care & Nursing Home! We're thrilled you enjoy the food, atmosphere, and activities we put on like bingo and poetry.
Excellent
Thank you for your kind review of Fernleigh Court Care & Nursing Home.
Since mum, who has dementia, has been in Fernleigh Court she has been looked after with compassion, kindness and gentleness. From being bedbound for the previous year or so, she is now out of bed sitting in her special chair and being encouraged to engage in social situations and in the daily events. The friendly and helpful staff are always attentive to her needs and there is good communication between them and the family. One thing I have to mention was the surprise event the staff put on for my parents wedding anniversary with amazing decorations and an incredible afternoon tea. As a family we all say a huge Thank You to all at Fernleigh for everything you do for mum and also for looking after dad so well when he visits.
Thank you for your lovely review of Fernleigh Court Care & Nursing Home. We're so pleased to hear how well your mum is doing and that she's feeling comfortable and cared for by our staff team. It was our pleasure to help make your parents' anniversary special, and we're glad it meant a lot to your family.
Mum was always treated with kindness & respect. Whenever I had any issues, they were always quickly resolved. Advocating for a family member isn't easy, but I was never made to feel uncomfortable or a nuisance when I flagged up problems. Mum always preferred the staff she had come to know well & these relationships made her stay so much more bearable. she hated change & unfamiliar faces. The atmosphere in Fernleigh Court is very welcoming & friendly. The staff are always smiling & helpful.
Thank you for leaving a review for Fernleigh Court Care & Nursing Home. We're so pleased to know that you and your mum were looked after by our staff team and that you were always made to feel welcome.
Fernleigh is a well run care home with incredible staff and facilities, bedrooms are comfortable, clean. Nothing is too much trouble for anyone, helpful, caring patient staff.
Thank you for your lovely review of Fernleigh Court Care & Nursing Home. We are so pleased to know that our staff team take great care of you and you enjoy our facilities.
Home is under investigation for abuse and neglect and safeguarding issues! Avoid! A male nurse slapped our mum around the face to 'verify' her death minutes after she died! Staff failed to recognise that our mum was at end of life, and as such, she was not given the correct medication to ease anxiety, pain until it was too late (we asked all day for their help). She was denied access to palliative care team, male nurse said there was no need as he knew what he was doing, he clearly didn't! Our mums food intolerances were ignored on multiple occasions. Incompetent in providing end of life or palliative care. They didn't recognise that our mum was 'end of life', as a result she was ignored and left without vital medication. Mum wasn't bathed for the entire 8 weeks she was there! Precious items missing from her room and never found. Staff laughed and joked as our mum was taken out by the undertakers. No respect! CQC have agreed with concerns. Read recent report!
We sincerely appreciate your feedback and take your concerns very seriously. Our top priority is the safety, well-being, and comfort of our residents. We are committed to transparency and continuously improving our services based on feedback. Your concerns were addressed with the safeguarding team...
My Nan was not cared for adequately at this home. On 2 occasions whilst I was there she was given food she was intolerant to, despite this being listed on her notes. When Nan was in there for 3 weeks staff were surprised to learn that Nan had terminal cancer, and was registered blind. The manager explained these details were on her notes but she couldn't make the staff read them. As a result Nans needs weren't met. Staff rarely switched her telly on and we'd regularly find her sat in bed with the door closed and no tv on. Any activities the home had never included those that were bed bound. Pet visits, singers or entertainment were never extended to anyone who couldn't get out of bed. I asked a carer if they could change nans bed as it was soiled, but I was told no as she was bed bound. This was rectified once we complained and other staff sorted it. On my visits it was clear that nans needs weren't being met. My mum & aunt had regular meetings with the manager, but not much changed.
We appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. We value transparency and strive to improve our services based on feedback.Please contact our Home Manager directly on 01234 987 030 should you wish to discuss this further.
We have found we have been well looked after everyone has been so kind to us and we thank you very much.
Thank you for your kind review of Fernleigh Court Care & Nursing Home! We're pleased to know you feel well cared for and appreciate our staff team's kindness.
The staff, care levels, and attention to learning who we children are in relation to our mum is exceptional. From the first visit, I understood the comments of all the staff. Our mum is cared for, clean and very safe. I cannot put into words how much pressure and stress has been removed from my life having mum here. Mum has joined in from day one, settled well and indeed thriving here. Thank you to all.
Thank you for your kind review of Fernleigh Court Care & Nursing Home. We're delighted to know that your mum is thriving in our care and that we could make a positive difference for you and your family.
This care home has been excellent with my wife. She's well cared for and the staff are all brilliant. The food on offer is amazing and always served lovely and hot. Her room is always clean and tidy. An excellent place overall.
Thank you so much for your kind review. It is a pleasure to have your wife in our care here at Fernleigh Court and we are so pleased you are happy with the service we provide.
I find all the staff very caring and professional. They have helped me greatly in my rehab and I am forever grateful.
Thank you so much for your kind review. It has been a pleasure to help your rehabilitation to ensure you are comfortable and confident to return home.
The building itself would rival any five-star hotel..the decor is so subtle and so tasteful.
The food is delicious, beautifully presented with lots of choice and always served with a smile.
Most importantly every single member of staff gives us 100% of their caring attention. I have absolutely nothing negative to say about Fernley Court only a very big heartfelt thank you from the bottom of my heart to a particular member of staff and all the team.
Thank you so much for this glowing review on your experience with us here at Fernleigh Court! It was an absolute pleasure to get to know you and provide you with the care and support required during your recovery and respite stay with us. I will ensure your feedback is passed across to our entire staff team.
I am so grateful for everything everyone does for my mother. The staff are so very helpful, caring, kind and friendly. I feel so blessed she is living in such a beautiful care home. Thank you so very much.
Thank you so much for your lovely review. It means so much to us and all of the staff team and it really is a pleasure to care for your mum.
Although she didn't know where she was, they treated her with the utmost care and respect. I also cannot thank them enough for every smile, hello, or wave I received during my visits to, this meant so much to me.
No matter what section of the home staff work in, I will never forget their kindness, they were all wonderful. It's a beautiful care home that they can be very proud of.
My mum's only wish in life was to not be put in a home, but sadly due to her circumstances, this couldn't be avoided towards the end. However, I couldn't have picked a nicer place for her and I'm sure if she had known, she would have been happy with her placement.
Forever grateful for their kindness.
Thank you so much for your glowing review. It was a pleasure getting to know both you and Mum and we are so very grateful for your comments which will be passed across all of our team here at Fernleigh Court!
As a family, we feel privileged to have mum being so well looked after at Fernleigh Court. Mum is currently enjoying 6 weeks of respite care. She is very well looked after for all her many health needs. All her needs are met including consideration of her mental health and emotional wellbeing. The environment is more like a nice hotel than a nursing home and the meals are superb. The rooms are lovely and have everything she needs. The team gently ensure that she eats her meals in the dining room, rather than staying in her room all day, and that she gets the opportunity to enjoy a variety of social events. We really are very grateful for the love and support given to our mum. As relatives, the team are considerate of our feelings too and always find time to answer our questions and put our minds at rest about how she is. We would definitely recommend Fernleigh Court to anyone considering residential care. Thank you Fernleigh Court.
We are humbled and proud to receive such a glowing review across our home, staff and all departments! Thank you so much. We are so pleased that Mum has come to us for her respite stay and that we are now looking at permanent placement, it really is a pleasure to look after her each and every day.
It is the first time my wife has been in a care home, and what a surprise. With the willingness of the staff and the comfort she receives from them, she soon was quite at home and amount friends. It was not long before we felt we had made the right choice. it would be wrong of me to name any individual because everyone had the one thing in mind - to do their very best for the residents.
We are delighted to hear this wonderful review and your kind words mean such a lot to all of the team! We understand that moving into a new care home it can be daunting to begin with so it's lovely to hear how positive you have found the process. It is a pleasure to care for your wife day to day and meeting you and all the family.
My mum arrived at Fernleigh Court on 21st May and was already at the end of life. The staff took great care of her. I could not find fault in their care, commitment and friendliness. The place itself was very modern, clean and welcoming. Mum didn't eat any food whilst there so I can't comment on that. If ever I need a care home myself I will seriously consider Fernleigh. Thank your whole team.
Thank you so much for your kind review of our home and staff. We take great pride in the care we provide and it was a pleasure to look after your Mum at the end of her life.
The home is more like a hotel than a nursing home. We would definitely recommend Fernleigh Court to anyone looking for a good home.
Thank you so much for your kind review; we take great pride in the care that we provide, and it was a pleasure to look after your mum in our home.
My mother was a resident at Fernleigh Court for just over a year. She was very frail with dementia. She was bedridden. Her behaviour was very challenging at times. During my visits, I always found the staff welcoming, approachable and willing to discuss mothers' care. They showed my mother great understanding and kindness also respect. The staff were exemplary to my mother and my family at her end of life.
Thank you so much for taking the time to feedback with your positive review. We very much appreciate all of your comments and will pass them on to our dedicated staff team. It was a pleasure to care for your mum and to meet you all.
My mum was a resident at Fernleight Court for just over a year. She had dementia and other health issues. From the moment she became a resident the care she received was exemplary. Every member of staff treated her with respect and care. Despite being nursed in bed she did not have bed sores and she was always clean and well-dressed and all her needs were met. In her final days at Fernleigh before she passed away my sister, brother and I was with her, and we also received care and compassion from the staff who arranged a guest room for us to use, offered food and drinks and showed genuine concern. We felt that our mum was not only cared for but loved by the staff. Thank you.
Thank you so much for your kind review and positive feedback about our staffing team, we will gladly pass on your glowing comments. It was a pleasure to care for your Mum who was very special to us all and to meet you and all the family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
- 07 Sep 2025
Fernleigh Court Care & Nursing Home in Kempston recently hosted a well-attended Summer Fair that brought together residents, families, staff, and members of the local community for an afternoon of...
- 01 Sep 2025
Fernleigh Court Care & Nursing Home in Kempston is excited to host its first community coffee morning on Wednesday 25th June 2025 from 10 am - 11:30 am. Our local...
There are no upcoming events for Fernleigh Court Care & Nursing Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Fernleigh Court Care & Nursing Home.
Meet the Team (4)

My name is Tendai Matore-Konzvo and I am the General Manager at Fernleigh Court. Previously, I was the Clinical Deputy Manager and prior, worked as a Specialist Community Public Health Nurse and Registered General Nurse for a combined 16 years.
Fernleigh Court is a warm and friendly home where everyone is made to feel loved, safe and comfortable which we extended to resident’s friends and families. All staff give care that is bespoke to each resident. Activities of daily living, likes and preferences are tailored around individual needs.
As General Manager of our home, I strive to do the best for residents, their families/friends and my dedicated colleagues. I aim to make Fernleigh Court a home from home, so our residents are stimulated, and all their healthcare needs are met by giving a high standard of care whilst staying with us.

Chloe Kenna is our Customer Relations Manager at Fernleigh Court. With over five years of experience in the industry, Chloe serves as the friendly face and initial contact for families at Fernleigh Court. Her passion for helping others shines through as she guides families from the very beginning of their journey, providing invaluable support and advice throughout the moving process. Whether answering questions or offering reassurance, she is committed to creating a positive experience for everyone she meets

I am a passionate and positive chef who beams pride and professionalism in all I do.
I have been a Head Chef for 25 years and am lucky enough to have worked in kitchens across the world including Sydney, Australia and Phuket, Thailand. I have cooked for several high-profile celebrities including Sir Elton John and Princess Diana.My versatility has been an asset throughout my career and I have adapted to different environments having worked in hotels, gastropubs, high-end restaurants and now Fernleigh Court. I even spent 6 months cooking at Yarlswood Detention Centre!
I have mentored students from various local colleges and won a national purple umbrella award with my last apprentice. I also earned and retained a rosette for 3 years whilst working at a busy local hotel where I trained ‘Masterchef - The Professionals’ finalist, Louisa Ellis straight from catering college.These rewards are nothing in comparison to the feeling I get from delivering high-quality, delicious dishes to the residents of Fernleigh Court, Kempston and seeing their smiling faces when they enjoyed my food!
Above all, I am fanatical about cooking and want everyone to enjoy whatever dishes my team and I create!

My name is Michelle and I have been a receptionist here at Fernleigh Court since we opened in November 2019.
Before coming here, I used to volunteer at Bedford Central Club doing Bingo and organising weekly bands to come sing I’m a people person so I love it when my Bistro area is full of residents enjoying themselves with the various activities we have going on whilst enjoying our delicious cakes. I also enjoy puzzles and crosswords so you will often find me helping residents with their jigsaws.
My hobbies include reading (thank you Kindle Unlimited), eating Yorkshire pudding, walking my husky and going away in my caravan and I’m lucky enough to have visited some amazing places which have been recommended by some of our residents who love telling me of their adventures. I love star gazing with my Astrophotography mad son and I am often found at 3 am outside in the garden with a blanket!
I absolutely love my job here at Fernleigh Court and I am lucky enough to work with such amazing & caring people and consider myself very lucky to be working here.
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