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Fernleigh Court Care & Nursing Home

Fletcher Road, Kempston, Bedford, Bedfordshire MK42 7FY
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Mum is receiving first-class care with compassion and empathy from all the staff.Debbie S(Daughter of Resident/Service User)
Fernleigh Court Care & Nursing Home, Bedford
treated my Mum with dignity and us (the family) with a level of professionalism above and beyondDavid L(Son of Resident/Service User)
Fernleigh Court Care & Nursing Home, Bedford
I would have no hesitation to recommend other people to place their loved ones in their care.Berenice W(Niece of Resident/Service User)
Fernleigh Court Care & Nursing Home, Bedford

Fernleigh Court Care & Nursing Home in Kempston, Bedfordshire, offers nursing care, residential care, dementia care, and respite care. It is home to up to eighty people and offers round-the-clock care and support for older people. The wellbeing team gets to know each person individually to offer a bespoke range of daily meaningful activities, from a trip to the local pub, baking, reading, gardening or gentle chair exercise. Residents love...  

Care Provided by Fernleigh Court Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750
Nursing CareFrom £1,800From £1,852
Nursing Dementia CareFrom £1,800From £1,850

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Fernleigh Court Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Tendai Matore-Konzvo(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors welcome at any time.

Parking

  • Plenty of parking available on site.

Fernleigh Court Care & Nursing Home Reviews (65)

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9.6

Fernleigh Court Care & Nursing Home has a Review Score of 9.6 (9.588) out of 10, based on 33 reviews in the last 2 years. Over all time Fernleigh Court Care & Nursing Home has 65 reviews.

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Review from Anthony C (Husband of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

Fernleigh Court is brilliant, it has amazing staff who give 100%. I'm made to feel very welcome and it provides excellent care with lovely facilities. I'd highly recommend it.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for your kind review. We are so pleased you are happy with our service and will pass your comments on to our staff team.

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Review from L B (Respite Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

Made to feel welcome any issues are addressed, compassionately, sensitively, and promptly. The food is very tasty and a great variety. Care is of a very high standard and working with me to achieve my goals. Would definitely recommend it. I was anxious when I left the hospital but the staff have been very good.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to leave such a great review. We are so pleased to receive such lovely comments all round regarding your placement with us and it is a pleasure to have you with us. I will ensure your comments are shared with our dedicated team.

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Review from Deborah L (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

Mum came here after a short stay in hospital and we were very pleased to find such a nice place with excellent care and facilities. We were amazed by the standard of food which was like a 5-star hotel and we know she enjoyed what was served. Care and nursing staff were outstanding and we thank them for looking after her so well.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to review Fernleigh Court Care & Nursing Home and for your kind feedback! It was a pleasure to care for your Mum and we will gladly pass on your wonderful comments to our dedicated team.

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Review from Sue C (Resident / Service User) published on 15 April 2024 Submitted via Website
Overall Experience

The standard of food has gone down with dishes often being inedible as the pasta is hard/cold or meat too tough. There are many wonderful staff but the night staff aren't as good and it's taken a lot of asking to get simple things done like hearing aids charged and put in first thing. Mum was often still without them at 10-11 o clock. It's a basic need for her and I wish I hadn't had to keep asking... it made it very stressful for me at a time when things were hard enough. I can't sing the praises highly enough for some of the staff... they're kind and compassionate. Just a little more effort could make this home a great one rather than adequate.

Reply from Zachary Dawson, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to review Fernleigh Court and for your feedback. Quality care for our residents is of the highest priority and we are pleased to hear that you have such high praise for members of our dedicated team. We welcome all feedback and we are sorry to hear you feel there are...  

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Review from D W (Next of Kin) published on 20 March 2024 Submitted via Website
Overall Experience

This review is negative, it is based on documentary evidence obtained from a number of sources via Access to Health Records Act 1990. My findings demonstrate what goes on behind the scenes of a ‘posh’ nursing home. This review is published in the public interest. Nurses failed to register my mother with a GP or complete temporary GP registration. My mother was not administered with pain relief even though pain relief medication was supplied on transfer & booked in (MAR). Nurses ran out of prescribed medication, MAR details a raft of incompetence. MAR details a GP that retired 7 years previously & not registered with GMC. Baycroft obtained JIC medication on day 6 later despite my mother's repeated complaints of nausea & vomiting from day 1. My mother had a 1:1 carer. She was left unattended & discovered with her leg wedged through the bed rail, no apparent injury. Baycroft nurses failed to seek professional palliative care (Mother was on the palliative care register) The list goes on.

Reply from Cheryl Forshaw, Regional Manager at Fernleigh Court Care & Nursing Home

We were saddened to receive this review of Fernleigh Court Care & Nursing Home. We respectfully request readers of the review take into account the change in ownership and management of Fernleigh Court. Since taking over the home just over a month ago, Country Court has been working diligently...  

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Review from T G (Daughter of Resident) published on 9 August 2023 Submitted via Website
Overall Experience

Mum has settled in well. Good quality of care, accommodation and staff. Activities team work hard and residents are encouraged to introduce new ideas to the schedule. I find the monthly meetings for family members of benefit.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Thank you for taking the time to leave a review for our home. I am glad to hear that your mother has settled in well and that you are happy with the standard of care that is being delivered. It is also wonderful to know that your mother and the other residents are included with the planning of...  

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Review from Stephen C (Respite Resident) published on 31 May 2023 Submitted via Website
Overall Experience
My mother enjoyed 3 weeks of respite the staff were fantastic and friendly; activities every day both morning and afternoon.
The food was exceptional and fantastic choices for breakfast, dinner and lunch.
Plenty of space where families can sit in lounges and have quiet areas away from the main areas.
You can have pampering getting your nails done even booking a hair appointment.
Domestic and catering teams couldn’t do enough for residents. Staff were always popping in to see if my mother was ok and if there was anything she needed.
Laundry was done every day and returned all pressed and smelling fresh.

There is a Bistro area where families and residents can sit and chat, make hot drinks and generally use it as a social meeting area.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Thank you for taking the time to leave us such a detailed review. It is great to know that your mother enjoyed her 3-week respite stay at Baycroft Kempston and that she benefited from our varied activities programme, the delicious food and the selection of communal areas and amenities on offer...  

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Review from Helen H (Daughter of Resident) published on 22 February 2023 Submitted via Website
Overall Experience

My mum has had the best four weeks of respite at Baycroft. Great staff, facilities, food and accommodation. They've thought of everything! She's even made a friend she's going to go back to visit. It's great to know if she struggles again, there's a fantastic place she can go to to help get her back on her feet. Thank you, Baycroft. Great place - great team.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Thank you for taking the time to complete such a wonderful review of our home. I am so glad to hear that your mum enjoyed her respite stay at Baycroft Kempston and that she was able to make a meaningful friendship with another resident, that will continue to blossom even after mum has left the...  

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Review from Alison F (Daughter of Resident) published on 21 September 2022 Submitted via Website
Overall Experience

Dad has been a resident at Baycroft, Kempston since November 2021 and we are very happy with the standard of care and attention he receives. He particularly enjoys the food and the variety of activities. The staff are very good and genuinely care for the residents. The standards of comfort and cleanliness are excellent and as a family, we know that our decision in choosing Baycroft, was the right one for Dad.

Reply from Charlotte Deans, Regional Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete this review, we really appreciate your lovely comments. I am so pleased that you are happy with the care and support that your father is receiving and that he enjoys the food and activities on offer.

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Review from Rebecca G (Niece of Resident) published on 19 July 2022 Submitted via Website
Overall Experience
My uncle has been in respite care since May and I am so happy with his stay. He has become so sociable and to see him take part in activities is amazing as at home he just wants to watch TV. I have seen such a change in his personality and it is all thanks to the staff's care and dedication. You know your family member will be safe and very well looked after in accommodation which is more of a 5-star hotel than a care home and I visited a lot! The family are always made very welcome and everyone knows your name, which is brilliant.

I just want to say a big thank you to everyone at Baycroft for what you have done for my uncle I will be very sad for him to return home and wish he could stay forever.

Reply from Lauren Digby, Regional Customer Relations Assistant at Fernleigh Court Care & Nursing Home

Dear Rebecca, thank you so much for your wonderful heartfelt review. We really do appreciate that you have taken your time to share your feedback with us. It is so lovely to read that you feel welcome at our home, enjoy the surroundings and that your uncle is enjoying his stay with us and...  

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Review from Paul N (Son of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

Every single member of the team was excellent. All learned not only my father's name but mine. I was always made welcome when visiting. Dad did not want to be away from Mum, but knowing he was with you made us realise it was a good respite. The facilities, food and decor are like a five-star hotel. I cannot praise the place enough.

Reply from Charlotte Deans, Regional Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete this review; we really appreciate your lovely comments. Please be assured I will pass your feedback on to our wonderful staff team.

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Review from Denise S (Daughter of Resident) published on 19 August 2021 Submitted via Website
Overall Experience

Mum and Dad became residents in April 2021 and I have not been disappointed. The staff are caring, compassionate and extremely conscientious. I have found them very observant and quickly pick up on any abnormalities with their day-to-day needs. They care for both of my parents with compassion and understanding. They have settled in far better than I had hoped and expected. They join in the activities and have become quite competitive! The home is well laid out and beautifully furnished. It has a homely feel as well as being immaculately clean and pleasant. The manger and her team work tirelessly to ensure everything runs smoothly and I wouldn’t hesitate to recommend Baycroft at Kempston.

Reply from Charlotte Deans, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to complete this review we really appreciate your kind words. We are so pleased you are happy with the care and support your parents are receiving. I will pass on your lovely feedback to the staff team

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Review from Jane W (Daughter of Resident) published on 12 August 2021 Submitted via Website
Overall Experience
It was a difficult transition for my Mum, being able to live independently, to needing full-time care. She is now pretty settled thanks to the kindness and understanding of the staff at Baycroft Kempston. My mother needs palliative care and our main concern was whether a nursing home would be able to manage her pain compared to a hospice or Macmillan. Baycroft has managed to do this and I’d confidently recommend the home for residents needing end of life care. When Mum went to Baycroft after leaving hospital I thought she’d never be able to get out of bed again. Now she’s pretty spritely, can get to the Baycroft cafe, her nausea has been managed so well she’s enjoying her food again. The bottom line is you’re not there all the time and you’re leaving your vulnerable, loved one in the care of others which is something that worried me. I’m

really pleased we chose Baycroft. It’s a cheerful place and I know my mother is being well cared for and her medical needs are being met.

Reply from Charlotte Deans, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you for taking the time to complete a review and thank you so much for your kind words. We are pleased your mother has settled and that you are happy with the care and support your mother is receiving. I will pass on your lovely feedback to the staff team.

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Review from Brian S (Resident / Service User) published on 14 April 2021 Submitted via Postal Card
Overall Experience

In general, the care and attendance I have received during my stay at Baycroft Kempston have been excellent. My only criticism would be of the texture of the food, but this was solely the fault of an NHS team who failed to assess me or communicate with the management on site.

Reply from Charlotte Deans, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for taking the time to complete a review and for your kind words; I will make sure I pass on your feedback to the staff team.

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Review from H B (Granddaughter of Resident) published on 15 February 2021 Submitted via Website
Overall Experience
Baycroft Kempston is an exceptional care home with not only wonderful, first-class living facilities but also extremely professional and compassionate staff. When we began looking for a home for my nan we wanted somewhere with a homely feel where residents can have as much freedom or help as they wish and the best possible quality of life. With Baycroft we found this.
The home is especially fantastic for dementia patients which is often quite difficult to truly find in a home.

Sadly, after various circumstances, my nan entered the home for full-time nursing care and although she didn’t get to experience this amazing home whilst she still had full independence she was cared for with the utmost respect and compassion until her very last moment. The care and kindness showed to my nan and all the family at this very difficult time went above and beyond anything we could ever have wished for! We cannot thank you enough - especially your amazing nursing team.

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind and honest words! I am so pleased we could be there for you all. Your lovely praise has been passed onto our nursing team.

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Review from Debbie S (Daughter of Resident) published on 4 February 2021 Submitted via Website
Overall Experience
All the staff are extremely friendly.
The care they have been giving Mum is of an exceptional standard.
The nursing staff are extremely conscientious, particularly one carer who is so passionate about her caring.
The home is beautifully furnished, well laid out especially for dementia residents.

During this difficult time, all the family can be assured, that Mum is receiving first-class care with compassion and empathy from all the staff.

Thank you Baycroft for making this difficult journey, more bearable.!

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind words, it was our pleasure to keep your loved one cared for and comfortable.

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Review from Leona H (Respite Resident) published on 1 December 2020 Submitted via Postal Card
Overall Experience

A professional and friendly approach at all times. Beautiful gardens very well looked after. Room and en-suite tastefully decorated/appointed. Always clean and tidy in all areas. Would recommend to anyone with no hesitation.

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind words. We pride ourselves on offering our residents the very best of everything.

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Review from M A (Resident / Service User) published on 12 October 2020 Submitted via Postal Card
Overall Experience

I enjoy talking to the staff who are very helpful and really enjoy the 5-star meals onsite. The staff help me a lot and support me fantastically.

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you very much for your review. Your honesty is greatly appreciated.

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Review from Wanda C (Daughter of Resident) published on 17 August 2020 Submitted via Website
Overall Experience
My mum was admitted to hospital and we were told she needed end of life care as she was very poorly. She was 88. We then started looking for care homes, initially on the internet, but when we found Baycroft Kempston was our closest care home, we booked an appointment immediately and went to view, literally half an hour after my initial phone call. My daughter and I were blown away with what they could offer. The individual rooms are beautiful and we instantly knew this was where my mum would be happiest. They assessed her on the next working day and she was transferred the day after.
There was 24-hour nursing care, her every need was catered for. The staff looked after her better than I ever could have done. They allowed us to visit with Mum’s cat which meant so much as Mum’s time was limited.
Nothing was too much trouble for the staff, for my mum or my family. They delivered an amazing service for us all.

Mum spent her last days comfortably and peacefully. Superb! 10/10

Reply from Clare Twiss, General Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your kind words. The team pride themselves on delivering the best life possible for our residents, however long they are with us. I will let you into a secret, the staff loved the cats visit too! It really is an honour that you chose us to care for one of the most precious people in your life. When this Covid madness is over, come back and see us again.

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Review from Berenice W (Niece of Resident) published on 10 June 2020 Submitted via Website
Overall Experience

My auntie went into Baycroft just before the COVID-19 lockdown, for respite with a view to staying. I cannot fault the care and attention she has received since being with them. I would have no hesitation to recommend other people to place their loved ones in their care.

Reply from Laura Baker, Customer Relations Manager at Fernleigh Court Care & Nursing Home

Thank you so much for your review. We are privileged to have your trust in you letting us care for your loved ones.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

  • 07 Sep 2025

    Fernleigh Court Care & Nursing Home in Kempston recently hosted a well-attended Summer Fair that brought together residents, families, staff, and members of the local community for an afternoon of...

  • 01 Sep 2025

    Fernleigh Court Care & Nursing Home in Kempston is excited to host its first community coffee morning on Wednesday 25th June 2025 from 10 am - 11:30 am. Our local...

Upcoming Events

There are no upcoming events for Fernleigh Court Care & Nursing Home.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Fernleigh Court Care & Nursing Home.

Meet the Team (4)

Tendai Matore
Tendai MatoreJob Title:General ManagerJoined: 2022

My name is Tendai Matore-Konzvo and I am the General Manager at Fernleigh Court. Previously, I was the Clinical Deputy Manager and prior, worked as a Specialist Community Public Health Nurse and Registered General Nurse for a combined 16 years.

Fernleigh Court is a warm and friendly home where everyone is made to feel loved, safe and comfortable which we extended to resident’s friends and families. All staff give care that is bespoke to each resident. Activities of daily living, likes and preferences are tailored around individual needs.

As General Manager of our home, I strive to do the best for residents, their families/friends and my dedicated colleagues. I aim to make Fernleigh Court a home from home, so our residents are stimulated, and all their healthcare needs are met by giving a high standard of care whilst staying with us.

Chloe Kenna
Chloe KennaJob Title:Customer Relations ManagerJoined: 2022

Chloe Kenna is our Customer Relations Manager at Fernleigh Court. With over five years of experience in the industry, Chloe serves as the friendly face and initial contact for families at Fernleigh Court. Her passion for helping others shines through as she guides families from the very beginning of their journey, providing invaluable support and advice throughout the moving process. Whether answering questions or offering reassurance, she is committed to creating a positive experience for everyone she meets

Kerry Gent
Kerry GentJob Title:Head ChefJoined: 2021

I am a passionate and positive chef who beams pride and professionalism in all I do.

I have been a Head Chef for 25 years and am lucky enough to have worked in kitchens across the world including Sydney, Australia and Phuket, Thailand. I have cooked for several high-profile celebrities including Sir Elton John and Princess Diana.

My versatility has been an asset throughout my career and I have adapted to different environments having worked in hotels, gastropubs, high-end restaurants and now Fernleigh Court. I even spent 6 months cooking at Yarlswood Detention Centre!

I have mentored students from various local colleges and won a national purple umbrella award with my last apprentice. I also earned and retained a rosette for 3 years whilst working at a busy local hotel where I trained ‘Masterchef - The Professionals’ finalist, Louisa Ellis straight from catering college.

These rewards are nothing in comparison to the feeling I get from delivering high-quality, delicious dishes to the residents of Fernleigh Court, Kempston and seeing their smiling faces when they enjoyed my food!

Above all, I am fanatical about cooking and want everyone to enjoy whatever dishes my team and I create!

Michelle Wing
Michelle WingJob Title:ReceptionistJoined: 2019

My name is Michelle and I have been a receptionist here at Fernleigh Court since we opened in November 2019.

Before coming here, I used to volunteer at Bedford Central Club doing Bingo and organising weekly bands to come sing I’m a people person so I love it when my Bistro area is full of residents enjoying themselves with the various activities we have going on whilst enjoying our delicious cakes. I also enjoy puzzles and crosswords so you will often find me helping residents with their jigsaws.

My hobbies include reading (thank you Kindle Unlimited), eating Yorkshire pudding, walking my husky and going away in my caravan and I’m lucky enough to have visited some amazing places which have been recommended by some of our residents who love telling me of their adventures. I love star gazing with my Astrophotography mad son and I am often found at 3 am outside in the garden with a blanket!

I absolutely love my job here at Fernleigh Court and I am lucky enough to work with such amazing & caring people and consider myself very lucky to be working here.

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