Fernleigh Court Care & Nursing Home

Fletcher Road, Kempston, Bedford MK42 7FY
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9.5 61 Reviews
  • Fernleigh Court Care & Nursing Home, Bedford
Fernleigh Court Care & Nursing Home in Kempston, Bedfordshire, offers nursing care, residential care, dementia care, and respite care. It is home to up to eighty people and offers round-the-clock care and support for older people. The wellbeing team gets to know each person individually to offer a bespoke range of daily meaningful activities, from a trip to the local pub, baking, reading, gardening or gentle chair exercise. Residents love to get involved in the home's annual gardening competition; Country Court in Bloom.

Every detail has been thoughtfully designed, to be luxurious and comfortable. The home boasts a cinema, hair and beauty salon and family room. Residents love to meet with family and friends over a coffee in the café.
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Care Provided by Fernleigh Court Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1852
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Fernleigh Court Care & Nursing Home to find out the exact price for your requirements.

Contact Fernleigh Court Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Fernleigh Court Care & Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tendai Matore-Konzvo (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome at any time.

Parking

  • Plenty of parking available on site.

Fernleigh Court Care & Nursing Home Reviews (61)

9.5

Fernleigh Court Care & Nursing Home has a Review Score of 9.5 (9.516) out of 10, based on 41 reviews in the last 2 years.
Over all time Fernleigh Court Care & Nursing Home has 61 reviews.

Overall Experience
  • 50
  • 7
  • 1
  • 0
  • 3
Date Published
  • 61
  • 10
  • 23
  • 41
  • 20
Reviewer Connection to Fernleigh Court Care & Nursing Home
  • 22
  • 7
  • 6
  • 5
  • 5
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from C M (Friend of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baycroft is superb 10/10, 5 stars. Excellent in every way! Can't recommend it highly enough. This is the best care my friend has ever received. She settled in immediately and is so comfortable. A big thank you to all the staff, what a brilliant team. Should also add that visiting friends and family
are made to feel very welcome. Baycroft's hospitality is second to none.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.516)

Overview of Review Score

The Review Score of 9.5 (9.516) out of 10 for Fernleigh Court Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.516 for Fernleigh Court Care & Nursing Home is calculated as follows: ( (368 Excellents x 5) + (70 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (34 Very Poors x 1) ) ÷ 486 Ratings = 4.516
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fernleigh Court Care & Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (4)

Tendai

Tendai Matore

Job Title: General Manager Joined: 2022

My name is Tendai Matore-Konzvo and I am the General Manager at Fernleigh Court. Previously, I was the Clinical Deputy Manager and prior, worked as a Specialist Community Public Health Nurse and Registered General Nurse for a combined 16 years.


Fernleigh Court is a warm and friendly home where everyone is made to feel loved, safe and comfortable which we extended to resident’s friends and families. All staff give care that is bespoke to each resident. Activities of daily living, likes and preferences are tailored around individual needs.


As General Manager of our home, I strive to do the best for residents, their families/friends and my dedicated colleagues. I aim to make Fernleigh Court a home from home, so our residents are stimulated, and all their healthcare needs are met by giving a high standard of care whilst staying with us.

Chloe

Chloe Kenna

Job Title: Customer Relations Manager Joined: 2022

Chloe Kenna is our Customer Relations Manager at Fernleigh Court. With over five years of experience in the industry, Chloe serves as the friendly face and initial contact for families at Fernleigh Court. Her passion for helping others shines through as she guides families from the very beginning of their journey, providing invaluable support and advice throughout the moving process. Whether answering questions or offering reassurance, she is committed to creating a positive experience for everyone she meets

Kerry

Kerry Gent

Job Title: Head Chef Joined: 2021

I am a passionate and positive chef who beams pride and professionalism in all I do.


I have been a Head Chef for 25 years and am lucky enough to have worked in kitchens across the world including Sydney, Australia and Phuket, Thailand. I have cooked for several high-profile celebrities including Sir Elton John and Princess Diana.

My versatility has been an asset throughout my career and I have adapted to different environments having worked in hotels, gastropubs, high-end restaurants and now Fernleigh Court. I even spent 6 months cooking at Yarlswood Detention Centre!


I have mentored students from various local colleges and won a national purple umbrella award with my last apprentice. I also earned and retained a rosette for 3 years whilst working at a busy local hotel where I trained ‘Masterchef - The Professionals’ finalist, Louisa Ellis straight from catering college.

These rewards are nothing in comparison to the feeling I get from delivering high-quality, delicious dishes to the residents of Fernleigh Court, Kempston and seeing their smiling faces when they enjoyed my food!

Above all, I am fanatical about cooking and want everyone to enjoy whatever dishes my team and I create!

Michelle

Michelle Wing

Job Title: Receptionist Joined: 2019

My name is Michelle and I have been a receptionist here at Fernleigh Court since we opened in November 2019.


Before coming here, I used to volunteer at Bedford Central Club doing Bingo and organising weekly bands to come sing I’m a people person so I love it when my Bistro area is full of residents enjoying themselves with the various activities we have going on whilst enjoying our delicious cakes. I also enjoy puzzles and crosswords so you will often find me helping residents with their jigsaws.


My hobbies include reading (thank you Kindle Unlimited), eating Yorkshire pudding, walking my husky and going away in my caravan and I’m lucky enough to have visited some amazing places which have been recommended by some of our residents who love telling me of their adventures. I love star gazing with my Astrophotography mad son and I am often found at 3 am outside in the garden with a blanket!


I absolutely love my job here at Fernleigh Court and I am lucky enough to work with such amazing & caring people and consider myself very lucky to be working here.

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