Deewater Grange

93 Chester Road, Huntington, Chester CH3 6BS
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9.8 46 Reviews
  • Deewater Grange, Chester
Deewater Grange provides a luxurious lifestyle as well as quality residential, dementia and nursing care on a permanent and respite basis.

Purpose-built, the home has a café, hair salon, cinema and lovely landscaped gardens. What’s more, every bedroom is beautifully furnished and has its own en-suite wet room.

The team's approach to care is centred on enabling residents to get the most out of each day. The care, lifestyle and kitchen teams get to know your loved one extremely well, so that they can provide fully personalised care, activities and entertainment, and dining experiences.

Residents are also welcome to have a role around the home to help them maintain a sense of purpose and independence.

Deewater Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.

Deewater Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Deewater Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1915
  • Self-Funded Residential Dementia Care: from £2010
  • Self-Funded Nursing Care: from £2180
  • RESPITE Self-Funded Residential Care: from £2125
  • RESPITE Self-Funded Residential Dementia Care: from £2220
  • RESPITE Self-Funded Nursing Care: from £2390

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Deewater Grange to find out the exact price for your requirements.

Contact Deewater Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Deewater Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Donna Howard (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (58)

Deewater Grange Reviews (46)

9.8

Deewater Grange has a Review Score of 9.8 (9.758) out of 10, based on 16 reviews in the last 2 years.
Over all time Deewater Grange has 46 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Deewater Grange
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Total of 46, showing 41-46
Review from John K (Son of Resident) published on 7 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first contact with the home, the staff went out of their way to understand my mum’s needs and ensure they could be accommodated. We had to move quickly with the developing threat from COVID-19 and if it had not been for the home’s prompt and diligent actions, my mum would not have been able
to get into the home before the doors were closed to new residents. Now as a resident, my mum has settled in very quickly; she loves her room with its own patio overlooking the garden and is starting to enjoy all the daily entertainment and interaction with the other residents. Despite the current COVID restrictions, I am still able to contact my mum using the home’s video call system. Only yesterday, my mum told me how much fun she is having with her new friends and how pleasant and caring all the cares are, nothing is too much trouble. Having to be physically isolated from my ageing mum at these challenging times, I could not want for her to be in a better place.
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Review from Naomi G (Daughter-in-law of Resident) published on 26 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law had a stroke in October last year - we needed to find him a care home which would suit his nursing needs.
We were in the luxurious position to be able to choose a home which was similar to his flat prior to the stroke.
We went to visit Deewater Grange straight away. On arrival, we
were shown to the cafe area at the front of the building and met by the wonderful CRM, who put my mother-in-law and I at ease straight away. She is so confident, bubbly and smiley - just what we needed in the situation we found ourselves in. We had a tour and my mother-in-law was sold. A cafe (with cakes!), a hairdresser, cinema room and bar, en-suite rooms. dining room (laid like a restaurant!), beautiful lounges and a spa bathroom - what's not to like?
The staff too are all brilliant! Knowledgeable, helpful and very kind - they can't do enough for my father-in-law.
I can highly recommend Deewater Grange and once you can visit (after this lockdown) - do - you won't be disappointed!


My mother-in-law wanted to spend time with my father-in-law (of course!) so joined him for a couple of weeks respite. She is registered disabled and had been managing at the flat with assistance - but she was just managing, not really living.
She enjoyed her 2 weeks so much that she decided she wanted to stay on a permanent basis. Luckily we could arrange that for her.
It is so wonderful that she is so well cared for - she is encouraged to eat and doesn't need to worry about a thing - meals cooked (BBQs!), medication given, laundry done, bathrooms cleaned and beds made. She gets to spend time with my father-in-law - as they've done for 54 years. They can watch films, eat together, complete activities together and go for a coffee together. There will be day trips too once this lockdown is over.
She's walking more too as her confidence grows. She feels like she's on a permanent holiday and that can't be a bad thing at all!

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Review from Mark G (Son of Resident) published on 23 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and sister-in-law arranged for my parents to move into Deewater Grange (I, unfortunately, live miles away) after my father became very ill and was no longer able to care for my mother. They have very different needs and from what I have seen moving them both in has transformed their lives.
The care given from the staff is exceptional. The surroundings are fantastic and we can all live without worry that my parents are being very well looked after in such troubled times. I could not speak more highly of what I saw and the kindness and understanding that we have been given as a family.
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Review from J R (Granddaughter of Resident) published on 11 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We'd looked at a number of nursing homes when we were recommended to view Deewater Grange. We were a little apprehensive as it was so new that it had no ratings which is naturally something that you would look at when considering a home for a loved one. Our minds were put at ease after visiting Deewater
on a couple of occasions; being shown around by a lady who answered all of our questions and was fantastic in explaining the process, paperwork and generally supporting us in moving Grandpa in (actually staying after hours to be able to greet him on his first night). We regularly visit and are always greeted with a smile and tales of what Grandpa has been up to. He is content and very well cared for, and tells us how nice everyone and everything is, a particular highlight being the food which is wonderful. The cinema room (with bar), hobby room, beautiful lounges and gardens are fantastic. Grandpa has a very comfortable room with high-quality furniture and his own patio.
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Review from Debbie S (Daughter of Resident) published on 6 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father (aged 94) has been in Deewater Grange now for one month.
The home is brand new and beautifully decorated, more like a five-star hotel than a care home, with comfortable, cosy sitting rooms, a cinema, cafe, hairdresser and attractive restaurant where family and friends are encouraged to join
residents for meals. All bedrooms are of a good size, light and airy and have access onto a patio and garden area.
However it is the staff who make it such a wonderful place to be, not only the carers but receptionists, maintenance staff, chefs and managers, are all so kind, caring and friendly, they always have Dad's best interests at heart and nothing seems too much trouble. In addition family and friends are welcomed and made to feel part of this very special 'family'.
My father's health has improved substantially from the time he arrived and he is much happier in himself. I am delighted that I found Deewater Grange and cannot recommend it highly enough.
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Review from Andrea D (Respite Resident) published on 17 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am staying here for 3 weeks whilst we have our bathroom refurbished and was the second resident to move in. From the moment I made contact with Deewater, I had a wonderful welcome. It is an absolute pleasure staying here. All the staff are kind, caring, respectful, empower and enable each and every
one of us, and are fun to be around! Deewater is furnished to an exceptional standard. I have enjoyed decorating cakes and biscuits, making lots of things for Valentines Day and have had a haircut. The food is delicious always presented so beautifully. I am going to go home a stone heavier! My family and friends are always made to feel welcome and have peace of mind that I am safe and happy here. I have enjoyed meeting and chatting to other residents and will really miss everyone when it is time to say goodbye. I do hope that I will be able to come and stay with my 'Deewater Family' again in the future.
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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for Deewater Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.858 for Deewater Grange is calculated as follows: ( (164 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.858
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Deewater Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (105)

Meet the Team (1)

Donna

Donna Howard

Job Title: Home Manager

I have worked for Care UK for most of my adult life, starting out as a healthcare assistant and progressing to my current role as Home Manager. With encouragement from colleagues, I also completed my nursing degree as a mature student.


Being able to work my way up and gain my qualifications (which also include NVQs in health and social care and leadership and management) has been a huge achievement for me and a big career highlight.


In this role, you need to be able to communicate well and have strong leadership and planning skills. Working as a team also means you have to be good at motivating people. It is also important to have a good grasp of budgets, and it is essential to be clear about safeguarding policies and procedures.


The work we do really does make a difference, and that fills me with immense pride. It feels great when we get positive feedback from relatives who can see that their loved ones are receiving the quality care they need.


My favourite part of the day is the time I’m able to spend having a coffee, cake and a chat with residents. Seeing everyone get along well and share special moments really does brighten up each day.


Outside of work, I love to travel and spend time with my children and grandchildren.

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