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Woodford House Care Home

Watling Street, Dartford, Kent DA2 6EG
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Woodford House Care Home, Dartford
Woodford House Care Home, Dartford
Woodford House Care Home, Dartford

Located in historic Dartford, Woodford House is a comfortable and friendly care home, offering nursing care to members of the community.

With serene sitting rooms, places for residents to enjoy their hobbies and interests and relaxing dining rooms, Woodford House has many places in which to relax, dine, exercise, socialise and be creative including its very own pub.

The delightful garden and patio is the ideal spot to spend time with friends...  

Care Provided by Woodford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,400From £1,400

Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.

Contact Woodford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ese Okpodu(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (25)

Woodford House Care Home Reviews (37)

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9.2

Woodford House Care Home has a Review Score of 9.2 (9.233) out of 10, based on 9 reviews in the last 2 years. Over all time Woodford House Care Home has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from O B (Son of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

The staff are very polite, caring, and attentive. They were very responsive to all my requests. Thank you so much.

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Review from J E (Resident / Service User) published on 15 June 2026 Submitted via Postal Card
Overall Experience

I enjoy being here, it is very friendly. When I first came here, it was very welcoming, and I have been allowed to make this my home. The staff are always kind and friendly, and the managers listen well to issues. Activities are very helpful with appointments and cannot do enough for me. I would be very sad if I ever had to leave.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your lovely feedback. We are delighted to hear that you feel so at home with us and that you found the home welcoming from the very beginning. It means a great deal to know that our team, managers, and activities staff have helped make your experience such a positive one. Creating a...  

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Review from D W (Respite Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

It was a very enjoyable stay. Made to feel at home. All the staff were very obliging and made me feel comfortable 10/10 to all of them. Thank you.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Dear Darren, Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay and felt so at home with us. Making our residents feel comfortable, supported, and welcome is at the heart of everything we do. Your kind comments and 10/10 rating will be greatly appreciated by the whole team. Thank you for taking the time to share your experience.

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Review from M W (Resident / Service User) published on 23 March 2026 Submitted via Postal Card
Overall Experience

Clean home with homely atmosphere, English is not my first language and is very limited, but still I feel fully engaged and fully included at Woodford House, thanks to the care staff who make afford with translation and care. I would recommend others looking for compassionate and professional care.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Dear M W, Thank you for your kind review. We are so pleased to hear that you feel comfortable, included, and well supported at Woodford House. Our team works hard to ensure everyone feels understood and cared for, and your recommendation means a great deal to us.

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Review from Denise M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

Mum has been in Woodford House for 18 months, she has settled well. Management, nurses + carers very helpful and approachable. Activities, housekeepers very nice, always willing to chat to mum.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Dear Denise, Thank you for your kind feedback. We're pleased to hear that your mum has settled well at Woodford House and that you've found the whole team helpful, approachable, and caring. It's especially lovely to hear that the activities and housekeeping teams take the time to chat with her - those everyday moments really matter. We appreciate you taking the time to share your experience.

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Review from F O (Respite Resident) published on 9 January 2026 Submitted via Postal Card
Overall Experience

There has been great and commendable improvement in the service provided in Woodford House

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your feedback. We are pleased to hear that you have noticed the improvements at Woodford House. Since acquiring the home, we have made significant changes to enhance the quality of care and the overall service, and this is very much an ongoing journey. We are committed to continuous...  

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Review from Sandra B (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card
Overall Experience

Mum moved into Woodford House following a stay in respite. I chose Mum's room before she arrived, the staff settled her in very well, they looks after her daily needs with dignity and care. She has lots of appointments to join the many activities that the care home provide.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your kind words! We're delighted to hear that your mum has settled in well at Woodford House and that our team is providing her with the care and dignity she deserves. It's wonderful to know she's enjoying the activities we offer. If there's anything more we can do, please don't hesitate to let us know!

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Review from Holly B (Granddaughter of Resident) published on 27 December 2024 Submitted via Postal Card
Overall Experience

My nan came in May during that time we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. She enjoys spending time with the activities team who have gone out their way to include her. Five star care home.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Dear Holly, Thank you for your kind words. We're delighted to hear that your nan had such a positive experience with us. Our staff always strive to provide the best care and make everyone feel included. We truly appreciate your feedback!

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Review from M H (Husband of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

All the residents are treated equally with care and compassion. Generally, the response to residents' requests for help or assistance is promptly acted upon. If several require help going to the toilet at the same time there can be a bit of a delay.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your feedback. It's great to hear the positive feedback from our residents and families! We understand that during busy times there can be some delays and we are continuously working to improve our response times to ensure everyone's needs are met as quickly as possible. Your insights are valuable in helping us enhance our services.

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Review from C C (Daughter of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

My mother has been cared for in Woodford House with kindness, patience and respect. The staff are friendly and helpful. The manager of the home is approachable, and operates an open-door policy so is always available to assist with any queries or any support that is needed.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your kind words! We're thrilled to hear about your positive experience with Woodford House. Providing compassionate care is our top priority, and we're glad your mother has been well-supported by our friendly and helpful staff. Our open-door policy reflects our commitment to...  

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Review from L B (Partner of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

The staff and management keep relatives informed of how residents are doing and if any change or medication is needed. They try and vary activities and mix the residents with other units. The management are trying to encourage residents to eat well by providing fresh fruit and drinks they can access between meals and healthy snacks. I feel my partner is being well looked after by the friendly staff.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you feel your partner is well looked after by our friendly staff. It's our priority to keep relatives informed about residents' well-being and any necessary changes in medication. We...  

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Review from S R (Son of Resident) published on 1 December 2023 Submitted via Website
Overall Experience

Dad has been a resident since March 2023. In that time Woodford House has been excellent. He is cared for extremely well, with conscientious nursing and mobility assistance as required; particularly in respect of his arthritic pain challenges. His pain management, medical, and emotional, along with his changing mental condition, are fully respected and overseen with kindness and diligence. Woodford House is a positive, cheerful environment, undoubtedly due to the professional, caring, home manager, and the exceptional caring, nursing and auxiliary staff. When visiting I see how this super team relate to their residents (and families), all with kind words, smiles and essentially, time to talk. At the time of writing, Woodford House's high-quality care will only improve, when a new Activities Coordinator joins in the next few weeks, bringing fresh activities to stimulate residents even more. Finally, the gardens surrounding Woodford House provide a lovely space for outdoor time. Woodford House is a safe, caring, positive home. I have no hesitation in recommending it.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your review! We're thrilled to hear that your father is receiving excellent care at Woodford House. Our team is dedicated to providing conscientious nursing, mobility assistance, and emotional support. We appreciate your kind words about our cheerful environment, as well as the...  

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Review from K H (Daughter of Resident) published on 22 March 2022 Submitted via Postal Card
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The staff were very attentive and caring.

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Review from J B (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

My review reflects the fact there is a staff shortage. All the staff are very kind and helpful to all residents and are always ready with a smile or cuddle as needed. They work very hard to keep everyone happy, despite staff shortages, always with a smile. I would like to have given excellent's but they need more staff.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Woodford House Care Home

Thank you for taking the time to write a review for Woodford House and for some of your positive comments. We are sorry to hear about your experience with the staffing level in the home. We take reviews of our services seriously as they help to inform our continuous improvement plans. We have shared your comments with our management team so that they can investigate your concerns further.

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Review from J B (Daughter of Resident) published on 12 November 2021 Submitted via Postal Card
Overall Experience

The care all the staff have given my mum has been wonderful, so patient, professional and caring. Thank God my mum was moved here after a horrific experience at another home.

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Review from Danny B (Son of Resident) published on 12 November 2021 Submitted via Postal Card
Overall Experience

Found the staff and general experience very positive and I can't thank them enough for the help given to my mother. Thank you.

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Review from Adrian B (Son of Resident) published on 4 November 2021 Submitted via Postal Card
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All the staff were extremely helpful.

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Review from D L (Husband of Resident) published on 21 September 2021 Submitted via Postal Card
Overall Experience

I would recommend this place to everyone. They are so caring, my wife is better now she is being cared for by your staff.

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Review from Sarah M (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

My dad was unwilling to come to the care home at first but after a short time he settled in well the staff were very friendly and helpful. If he has to go in a care home in future yours would be top of the list, all the staff went over and above.

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Review from G S (Son of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

My mother has been well looked after during her stay. All the staff have been extremely diligent in all duties. Excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Woodford House Care Home.

Upcoming Events

There are no upcoming events for Woodford House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Woodford House Care Home.

Accreditations

There are no accreditations posted yet for Woodford House Care Home.

Meet the Team (1)

Ann
Ann Job Title:Registered Manager

Ann has held the qualification of a registered nurse since 1986. Her career began in a hospice setting, where she gained extensive expertise in Palliative and End of Life Care. Over 25 years, Ann accumulated invaluable experience in the care home environment, including a significant focus on Dementia care.

In 1994, Ann made the significant decision to transition from the NHS to the care home sector. She embarked on this journey as a night-duty nurse, allowing her to balance her professional life with the responsibilities of raising her four sons. Over time, she worked her way up the career ladder to attain the role of Home Manager.

During her leisure hours, Ann enjoys a wide range of crafts, has a passion for reading, and relishes the opportunity to travel.

Frequently Asked Questions about Woodford House Care Home

What types of Care is Woodford House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodford House Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Woodford House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodford House Care Home to the centre of Dartford?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodford House Care Home to verify any information. View our terms and conditions. Woodford House Care Home has an Enhanced Service -more info.