Oakfield Croft

My sister has been at Oakfield Croft for a month and a half now and has settled in so well. The staff have gone over and above to make her welcome and are always friendly and helpful. She was welcomed to the care home with a special meal of her choice and her favourite music was played. She is very happy there and the facilities and surroundings are ideal. The staff have also made us feel welcome when we visit and have made time to get to know her well and her likes and dislikes. She has a beautiful room, surrounded by her own familiar belongings. It’s such a lovely care home we felt so relieved to get her in somewhere so well run where we know she’s safe and very happy.

The decision to have to trust others to care for your mum is one of the most difficult ones I have ever had to make. After viewing lots of homes, this one was by a hundred percent the best and the only one I felt would give Mum the opportunity to be part of a family environment and feel loved by both staff and other residents. The huge bond Mum has with the staff is amazing, she is even letting them help her with personal care. This did not happen at the home she was in assessment for or in hospital. Her beautiful room is very similar to her own home. I want to say a huge thank you to the lovely staff who have been so kind. You are all like family now and the home is a huge credit to you all.

Also the housekeeping, laundry and activities Co ordinaters are wonderful too,a special thank you to the chef ,the food is excellent and the cakes in the coffee shop.

My mum moved into Oakfield Croft a couple of months ago having had a fall at home and also being diagnosed with dementia. Making the decision to move a parent into a residential home is probably one of the most heart-wrenching decisions you can make. Having looked at many private and local authority facilities, as soon as I walked into Oakfield Croft I knew it was the perfect place for mum. She absolutely loves it and the care and attention she has received from day one is second to none. Every single member of staff at Oakfield Croft has made our family welcome and we have 100% confidence in their ability to provide mum with the best care available. Thank you to the manager and his team, it really is the staff that makes the difference between a residential home and a home from home!

My sister was not coping well at home and so was booked in for two weeks of respite care in Oakfield Croft. I hoped that she would like it enough to want to remain there as a resident. I need not have worried as she settled in very quickly. The staff are very friendly and helpful, and the facilities are excellent. My sister enjoys visits to the cinema, and the cafe and is eating so much better due to the tasty meals. Her mental health seems to have improved since she has been in Oakfield Croft and she is no longer anxious about anything. I am sure this is why she has not expressed any wish to return to her home although she always said that she never wanted to leave it. It is a great relief to know that she is being well cared for and is happy.

After looking after Mum at home for 4 years (with Alzheimer's), we made the very difficult decision to book her in for some respite care. We looked at a lot of homes in the area, but in the end settled on Oakfield Croft. The home itself is beautiful - however with Mum's condition being quite advanced now - I think it was every bit as important that we knew she was going to get the degree of care she needed. Oakfield Croft had a great CQC rating and we were immediately impressed with the amazing team running the establishment. Right from our very first visit when Mum moved in - they were there to greet us and make sure the transition went as smoothly as possible. We decided to extend Mum's respite - and then make the residency permanent - and feel very lucky to have found Mum a new home here. Outstanding food, a fantastic activities co-ordinator, a brilliant managerial team and front-desk support, and of course a solid team of carers and nurses; all in all a great place to live!

My mother moved into Oakfield Croft in October 21 and she has settled really well. All of the staff have made the process of admission to settling in her room really smooth. Mum loves the food and has made friends with other residents. The care staff and nurses are very informative and caring and keep us up to date with how mum is. We would certainly recommend Oakfield Croft.

My parents moved into Oakfield Croft in January this year and from day one they have been welcomed and made to feel at home. The staff are always friendly, respectful, and professional, nothing is too much trouble for them and they go out of their way to deliver individually tailored care for each of my parents. Both are looking so much better than they did this time last year and we have peace of mind knowing they are so well cared for and happy. The food is absolutely fantastic, the choices and presentation are such high quality and the chef provides birthday cakes for residents as well as themed celebration dishes for events such as Bonfire night, Chinese New Year, summer barbecues in the lovely gardens, etc. My mum has said that they should have made the move years ago, and, coming from someone who has resisted help for so long, means a lot. All care homes should be like Oakfield Croft, I cannot recommend this facility and its staff highly enough.

Professionally run, friendly atmosphere and wonderful staff. There are always lots of smiling faces when I visit my relative there. It's more like a 5-star hotel than a residential home! So pleased we came across this newly built and well-thought-out home. I can’t fault it at all.

It's very soon after Mum's move into Oakfield Croft - so far, it could hardly have gone better. Many thanks to all involved at Oakfield for their care and support of my mum.

In time, I'm sure my parents will adjust to their new lifestyle.

My mum moved into Oakfield Croft in Dec 2020. It was an extremely difficult and emotional decision for us to make as a family and the staff at Oakfield Croft were understanding and patient with our constant queries. Mum settled well. Her care has been tailored to suit her needs and where difficulties have been encountered, the staff have included us in the discussions to find appropriate solutions. It isn't easy adapting to the current visiting guidelines but I feel Oakfield Croft emphasise this and go the extra mile to make sure families are kept 'in touch' during these exceptional circumstances. The residents are well cared for and the activities are thoughtfully arranged with their individual interests in mind. I am extremely grateful that my very fit Mum is able to keep moving all day and the staff keep her busy. They do go the extra mile - both figuratively and literally where my Mum is concerned! Thank you, Oakfield Croft.

My father took the brave decision to move into permanent care in March 2021. This was after years of independence and health challenges. It was a huge step; he felt this to be an admission of some loss of independence or even failure, perhaps defeat at the hands of his health challenges. It was nothing short of brave in my mind, but making that decision was a complex one for my father. Having made that choice, I was delighted to hear my father say "I wish I'd done this years ago!". The venue, care team, standard of service and dignity are incredible. My father loves the food, the garden and the community he has become part of so quickly.

We have two elderly parents who had resisted any move from their own home for too long. Mother arrived at Oakfield Croft alone on the fourth March and in rather stressful circumstances. She has struggled to settle in alone but all the staff made a big effort to comfort and reassure her. On the twenty ninth of March our father was released from hospital and has joined her at Oakfield Croft, thankfully. As a family, we are confident they are both getting the best care and attention in the area.

In March, my mother was taken straight from the hospital to Oakfield Croft and put into end of life care. This was all organised by the home. Three weeks later, my mother is out of end of life care and slowly recovering. In that time, all the staff have been outstanding in the care of my mother. I would recommend Oakfield Croft as what a care home should be like.

The staff (all of them) are very caring, professional and friendly. I would recommend the home to anyone looking for a safe haven for a loved one.

I can’t thank the team enough at Oakfield Croft for taking care of my mum as well as they have. The team genuinely care for both my mum's happiness and health. I would recommend this care home to anyone. I don't think you can get better care anywhere else.

An extremely welcoming and pleasant home, with friendly staff who are always more than happy to help. Great communication through the recent COVID restrictions, video calls are such a nice touch. Thank you, Oakfield Croft, for caring.

My Mum is very well looked after, looks wonderful. The staff are so good with her in this most difficult year, they have been very accommodating of our need to Mum which has been very well received. It has not been easy for them but they always have a smile on their faces and cannot do enough for us, family and their residents.

Our mother some weeks ago came to live at Oakfield Croft Nursing Home. As her caregivers, it was a very difficult decision for us to make, especially in such trying times. The staff at Oakfield Croft have supported us greatly, ensuring us of their specialist care and attention to detail. Which is at all times paramount to us regarding our mother's general happiness, health and well-being, while on her journey living with dementia. The staff update us regularly and demonstrate a very good standard of knowledge and experience of caring for the elderly, especially for those who are most vulnerable, and in need of intense supervision. We are impressed with the professional care given to our mum and for providing her with comfort and security in a homelike environment.

The professionalism and care that my friend receives from everybody is second to none. During these difficult times (pandemic) not being able to visit, the staff go above and beyond to keep us in touch. It’s difficult that we cannot visit but it’s the only way they can ensure she stays in good health, which would have been impossible if she continued to live alone.