Oakfield Croft

1 Oakfield, Sale M33 6NB
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9.9 53 Reviews
  • Oakfield Croft, Sale
Oakfield Croft care home in Sale delivers completely personalised residential and dementia care on a short-term and permanent basis. The skilled team get to know residents' needs, interests and preferences so that they can shape all aspects of residents' care and experiences at the home.

The emphasis at Oakfield Croft is on enabling residents to continue to enjoy a wonderful lifestyle. The home has its own cinema room, hair and beauty salon, plus an inviting café where residents and visitors will be free to help themselves to a freshly brewed coffee or tea, as well as a slice of homemade cake.

Each bedroom is individually styled and furnished, with an en-suite wet room, and residents are welcome to personalise their space.

Oakfield Croft is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1678
  • Self-Funded Residential Dementia Care: from £1768
  • RESPITE Self-Funded Residential Care: from £1888
  • RESPITE Self-Funded Residential Dementia Care: from £1978

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oakfield Croft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Daniel Cole (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Oakfield Croft Reviews (53)

9.9

Oakfield Croft has a Review Score of 9.9 (9.915) out of 10, based on 22 reviews in the last 2 years.
Over all time Oakfield Croft has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oakfield Croft
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Total of 53, showing 41-53
Review from Robin F (Son of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have two elderly parents who had resisted any move from their own home for too long. Mother arrived at Oakfield Croft alone on the fourth March and in rather stressful circumstances. She has struggled to settle in alone but all the staff made a big effort to comfort and reassure her. On the twenty
ninth of March our father was released from hospital and has joined her at Oakfield Croft, thankfully. As a family, we are confident they are both getting the best care and attention in the area.
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Review from A T (Son of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In March, my mother was taken straight from the hospital to Oakfield Croft and put into end of life care. This was all organised by the home. Three weeks later, my mother is out of end of life care and slowly recovering. In that time, all the staff have been outstanding in the care of my mother. I would
recommend Oakfield Croft as what a care home should be like.
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Review from Lynne C (Daughter-in-law of Resident) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident at Oakfield Croft since September 2020. The difference in her well-being since moving in has been wonderful. Mum has a very stubborn nature, but she loves her room and the staff, everything she needs is catered for.
The staff (all of them) are very caring, professional and friendly.
I would recommend the home to anyone looking for a safe haven for a loved one.
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Review from L C (Daughter of Resident) published on 22 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank the team enough at Oakfield Croft for taking care of my mum as well as they have. The team genuinely care for both my mum's happiness and health. I would recommend this care home to anyone. I don't think you can get better care anywhere else.
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Review from S R (Grandson of Resident) published on 22 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An extremely welcoming and pleasant home, with friendly staff who are always more than happy to help. Great communication through the recent COVID restrictions, video calls are such a nice touch. Thank you, Oakfield Croft, for caring.
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Review from Win E (Daughter of Resident) published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is very well looked after, looks wonderful. The staff are so good with her in this most difficult year, they have been very accommodating of our need to Mum which has been very well received. It has not been easy for them but they always have a smile on their faces and cannot do enough for us,
family and their residents.
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Review from Joyce I (Daughter of Resident) published on 29 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother some weeks ago came to live at Oakfield Croft Nursing Home. As her caregivers, it was a very difficult decision for us to make, especially in such trying times. The staff at Oakfield Croft have supported us greatly, ensuring us of their specialist care and attention to detail. Which is at
all times paramount to us regarding our mother's general happiness, health and well-being, while on her journey living with dementia. The staff update us regularly and demonstrate a very good standard of knowledge and experience of caring for the elderly, especially for those who are most vulnerable, and in need of intense supervision. We are impressed with the professional care given to our mum and for providing her with comfort and security in a homelike environment.
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Review from Denni P (Friend of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The professionalism and care that my friend receives from everybody is second to none. During these difficult times (pandemic) not being able to visit, the staff go above and beyond to keep us in touch. It’s difficult that we cannot visit but it’s the only way they can ensure she stays in good health,
which would have been impossible if she continued to live alone.
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Review from Sheila S (Daughter of Resident) published on 21 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our initial thoughts are extremely positive. It was, of course, difficult to choose a setting during this pandemic, and with our mum having just been assessed as in need of 24-hour care. Staff were very friendly and asked about our mother's history and character. We were shown around the outside of
the home and were able to look through a window asking as many "silly" questions as we wanted.
Mum was received in a warm and compassionate way. We feel that our mum is being treated with great respect and that all aspects of her care needs are being considered.
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Review from Kate W (Daughter of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a lovely, brand new care home. It's in a very good location, easily accessible and walking distance to shops, cafes, a canal. Dad has been there a couple of weeks now. The admission process was very well supported. We were given clear communications around when he could move, how to take his
belongings in, and the special arrangements for COVID-19. The home has video chat set up so that we are able to talk to Dad as well as have short visits in the garden. We are looking forward to meeting more of the staff and getting to know the home better, but first impressions have been very good.
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Review from Colette K (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum’s capacity was deteriorating, and her welfare was a concern to us. We had discussed the need for full-time residential care as a family and had an appointment with Oakfield Croft to view the premises with Mum, which we did. Then the dreaded COVID-19 lockdown restrictions were put in place.
The team at Oakfield were incredibly understanding and did everything possible to ensure that Mum was in a safe environment within days. It was incredibly hard for us as a family as we couldn’t take Mum and settle her in due to the restrictions, however, this did not phase the Oakfield Croft team. Mum arrived to a welcoming committee who took her to her room and made it feel like home. Mum has her hair and nails done every week, watches films, listens to music, plays games and, having never used technology in her life, FaceTimes us each week with the help of the team. It’s an amazing place with a professional, compassionate and understanding team (to us as a family, not just Mum).
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Review from Ralph B (Son of Resident) published on 2 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been extremely helpful in helping get my mother into the home at very short notice. I can't, unfortunately, give a first-hand report on the home as unable to visit due to the control measures for Coronavirus. However, from what I've seen on the website and facetime sessions, it looks
fantastic, and can't wait to visit once restrictions are lifted. My mum seems to be settling well. Thank you all.
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Review from John S (Nephew of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During dealing with the staff at the care home, I found them to be: friendly, approachable and knowledgeable. What struck me was the understanding and importantly for me the transparency of what would have been a difficult process. The home, though it was in the final stages of completion, had excellent
facilities and would be clearly a comfortable place for my uncle to stay.
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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Oakfield Croft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Oakfield Croft is calculated as follows: ( (239 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 260 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakfield Croft is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Roxanne

Roxanne Walsh

Job Title: Home Manager

Before becoming a Manager, I was a deputy manager at Deewater Grange, and before this, I was a unit manager and a carer. I was keen to develop professionally, so I jumped at the chance when I was offered the opportunity to progress.


Working in my role, you need to be approachable, understanding, empathetic and patient. What we do here is important; seeing residents happy and fulfilled is a constant reminder of this. We all work together, and it makes me proud to be part of a team that provides great care.


I chose to join Care UK for the extra attention to detail it provides. As well as building purpose-built homes, they provide all the support needed to ensure residents (and colleagues) have an environment and lifestyle in which they thrive.


My life outside of work revolves around dogs, dogs, and more dogs! My idea of perfect downtime is finding a dog-friendly café. I also enjoy catching up with family and friends over meals.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakfield Croft to verify any information. View our terms and conditions. Oakfield Croft has an Enhanced Service - more info.