Oakfield Croft

1 Oakfield, Sale M33 6NB
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9.9 53 Reviews
  • Oakfield Croft, Sale
Oakfield Croft care home in Sale delivers completely personalised residential and dementia care on a short-term and permanent basis. The skilled team get to know residents' needs, interests and preferences so that they can shape all aspects of residents' care and experiences at the home.

The emphasis at Oakfield Croft is on enabling residents to continue to enjoy a wonderful lifestyle. The home has its own cinema room, hair and beauty salon, plus an inviting café where residents and visitors will be free to help themselves to a freshly brewed coffee or tea, as well as a slice of homemade cake.

Each bedroom is individually styled and furnished, with an en-suite wet room, and residents are welcome to personalise their space.

Oakfield Croft is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1678
  • Self-Funded Residential Dementia Care: from £1768
  • RESPITE Self-Funded Residential Care: from £1888
  • RESPITE Self-Funded Residential Dementia Care: from £1978

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Oakfield Croft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Daniel Cole (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Oakfield Croft Reviews (53)

9.9

Oakfield Croft has a Review Score of 9.9 (9.915) out of 10, based on 22 reviews in the last 2 years.
Over all time Oakfield Croft has 53 reviews.

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Review from A P (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This summer following a couple of traumatic incidents and with ongoing cognitive decline, my mum was no longer capable or confident to live alone and needed more help than I am qualified or able to give. After reading online reviews for local care homes, Oakfield Croft Care Home stood out above the
rest. Feeling emotional and fearful for my mum's future, I first visited Oakfield myself and felt supported and reassured by what Oakfield had to offer. My mum initially stayed for respite care. The place is welcoming, safe, secure, clean, lovely rooms, good food and the staff are warm and friendly, treating Mum with respect and allowing her dignity to continue with tasks she is capable of doing. My mum has now continued to stay at Oakfield as a permanent resident. She has good days and bad days but I am learning this is the nature of dementia. The lovely staff are always there to listen to myself and Mum, resolve any issues and adjust her care as her needs change through her dementia journey.
Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A H (Stepdaughter of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94 year old stepmother came here in July 2023 and I can honestly say the care and attention she has received is superb.
All the staff from Dan the manager and everyone involved with the home are all helpful and caring. If you mention any detail however small of concern it gets rectified and dealt
with immediately.
The daily activities are great, from an armchair keepfit to fun projects on a regular basis that makes Oakfield Croft feel like a 'home from home', creating a great atmosphere.
I have no hesitation in recommending Oakfield Croft as the care given is of the highest standard. The rooms are clean, homely and well looked after and the food options are great too.
I was so worried about her before she came here, but even the medical care has been great and the whole experience has given her a new lease of life.
Reply from Andrea Dunlop, Reviews Team at Oakfield Croft

Hello, thank you very much for taking the time to leave us feedback about your experience.


At Oakfield Croft Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Eric R (Respite Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to Oakfield Corft with acute leg pain for respite care, being on certain types of drugs to reduce the pain, I needed to be helped to change clothes etc, which was all done very well by carers. I was then helped to recover over three months when I could look after myself. During this time, I received
excellent attention, from basic care and food to regular exercise and drugs. A wonderful service.
Reply from Martha Piper, Reviews Team at Oakfield Croft

Hi Eric, thank you very much for taking the time to leave us feedback about your experience.
At Oakfield Croft Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.

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Review from Helen M (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where to begin! Our mum loved living at Oakfield Croft and always referred to it as home! The heart of a care home is its staff, and the manager has a knack for picking the very best; Mum loved all the staff and spoke of them fondly all the time - nothing was too much for them, and they always went
above and beyond! They were all so kind to Mum and to us as well; we will never forget how great they were and how happy mum was there. The home itself is beautiful and exceptionally clean, and the facilities are excellent!
Thank you so much to the manaager and his lovely team.
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Review from Matthew M (Son of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was a resident of Oakfield for about 18 months, and we were all wary of using any such facility for Mum, but following a short respite care stay, she absolutely loved the home and especially the staff, so we had no hesitation in placing Mum into their full-time care.
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Review from John O (Son of Resident) published on 8 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
For me, the whole process dealing with care UK and in particular the entire team at Oakfield Croft was nothing short of fantastic! From our first tour to the onboarding of my father with our very tight timeline to ensure my father wasn't left alone and vulnerable made me realise that Oakfield Croft
was the right choice. They really do make you feel at home, not just the residents but the family who come to visit. Their communication was swift and the customer relationship manager was extremely helpful throughout the process. My father who has been through so much in a short period of time is quite enjoying the company the other residents and staff offer. He sings the chef's praises I haven't had a bad meal! Those were his exact words. He's making great use of the cinema suite being a film buff. His health happiness and well-being are my utmost priority and Oakfield Croft is delivering in spades. The place is fabulous if you are considering it for your loved ones check it out, smiles on all the resident's staff and visitors' faces.
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Review from Gillian G (Daughter of Resident) published on 17 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents needed respite care while I was on holiday, and following an extensive search for a home that could accommodate a married couple, I contacted Oakfield Croft. We attended an open day together, and the following week we were lucky enough to be able to book them in. My parents settled in really
easily, as before they went in, they were introduced to all the staff and shown around the home properly. The respite stay was so successful that they are now residents, and they embrace all that Oakfield Croft has to offer. Nothing is too much trouble, and they are always treated with dignity and respect. There are lots of activities on offer, and my mum particularly likes having her hair done. The food is of extremely high quality, and the dining room set-up always looks like a proper restaurant. The daily menus are shown on a notice board, and there is always a good choice of food. Oakfield Croft is a bright and airy home with lovely rooms and lovely staff. A real home-from-home.
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Review from Bruce S (Brother of Resident) published on 24 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My eldest sister was diagnosed with early-onset dementia at the beginning of 2022 and was no longer able to care for herself at home despite full social service input. After a brief hospital stint due to a fall, she was admitted to a care home for assessment before finally arriving at Oakfield.
As
a family, we feel the choice of Oakfield has been a blessing and a great relief from the stress and worry about her future, knowing from the start she was going to be well cared for.
Despite the pandemic, the arrangements for her move with the management team was made as stress free as possible. All the staff are friendly, respectful and on hand for any help and advice and flexible to any visits/interaction with family. The cafe is a fantastic space and the gardens a lovely escape on a nice day.
As a GP I have visited many facilities and feel Oakfield is an example other homes should aspire to.
To know your loved one is in a safe and supportive environment is beyond measure.
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Review from Heather T (Sister of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Oakfield Croft for a month and a half now and has settled in so well. The staff have gone over and above to make her welcome and are always friendly and helpful. She was welcomed to the care home with a special meal of her choice and her favourite music was played. She is very
happy there and the facilities and surroundings are ideal. The staff have also made us feel welcome when we visit and have made time to get to know her well and her likes and dislikes. She has a beautiful room, surrounded by her own familiar belongings. It’s such a lovely care home we felt so relieved to get her in somewhere so well run where we know she’s safe and very happy.
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Review from Karen S (Daughter of Resident) published on 30 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to have to trust others to care for your mum is one of the most difficult ones I have ever had to make. After viewing lots of homes, this one was by a hundred percent the best and the only one I felt would give Mum the opportunity to be part of a family environment and feel loved by both
staff and other residents. The huge bond Mum has with the staff is amazing, she is even letting them help her with personal care. This did not happen at the home she was in assessment for or in hospital. Her beautiful room is very similar to her own home. I want to say a huge thank you to the lovely staff who have been so kind. You are all like family now and the home is a huge credit to you all.


Also the housekeeping, laundry and activities Co ordinaters are wonderful too,a special thank you to the chef ,the food is excellent and the cakes in the coffee shop.

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Review from Lesley I (Daughter of Resident) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Oakfield Croft a couple of months ago having had a fall at home and also being diagnosed with dementia. Making the decision to move a parent into a residential home is probably one of the most heart-wrenching decisions you can make. Having looked at many private and local authority
facilities, as soon as I walked into Oakfield Croft I knew it was the perfect place for mum. She absolutely loves it and the care and attention she has received from day one is second to none. Every single member of staff at Oakfield Croft has made our family welcome and we have 100% confidence in their ability to provide mum with the best care available. Thank you to the manager and his team, it really is the staff that makes the difference between a residential home and a home from home!
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Review from Susan R (Sister of Resident) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was not coping well at home and so was booked in for two weeks of respite care in Oakfield Croft. I hoped that she would like it enough to want to remain there as a resident. I need not have worried as she settled in very quickly. The staff are very friendly and helpful, and the facilities
are excellent. My sister enjoys visits to the cinema, and the cafe and is eating so much better due to the tasty meals. Her mental health seems to have improved since she has been in Oakfield Croft and she is no longer anxious about anything. I am sure this is why she has not expressed any wish to return to her home although she always said that she never wanted to leave it. It is a great relief to know that she is being well cared for and is happy.
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Review from Rowan W (Son of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking after Mum at home for 4 years (with Alzheimer's), we made the very difficult decision to book her in for some respite care. We looked at a lot of homes in the area, but in the end settled on Oakfield Croft. The home itself is beautiful - however with Mum's condition being quite advanced
now - I think it was every bit as important that we knew she was going to get the degree of care she needed. Oakfield Croft had a great CQC rating and we were immediately impressed with the amazing team running the establishment. Right from our very first visit when Mum moved in - they were there to greet us and make sure the transition went as smoothly as possible. We decided to extend Mum's respite - and then make the residency permanent - and feel very lucky to have found Mum a new home here. Outstanding food, a fantastic activities co-ordinator, a brilliant managerial team and front-desk support, and of course a solid team of carers and nurses; all in all a great place to live!
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Review from Paul K (Son of Resident) published on 19 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Oakfield Croft in October 21 and she has settled really well. All of the staff have made the process of admission to settling in her room really smooth. Mum loves the food and has made friends with other residents. The care staff and nurses are very informative and caring and keep
us up to date with how mum is. We would certainly recommend Oakfield Croft.
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Review from Lynne J (Daughter of Resident) published on 12 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Oakfield Croft in January this year and from day one they have been welcomed and made to feel at home. The staff are always friendly, respectful, and professional, nothing is too much trouble for them and they go out of their way to deliver individually tailored care for each of
my parents. Both are looking so much better than they did this time last year and we have peace of mind knowing they are so well cared for and happy. The food is absolutely fantastic, the choices and presentation are such high quality and the chef provides birthday cakes for residents as well as themed celebration dishes for events such as Bonfire night, Chinese New Year, summer barbecues in the lovely gardens, etc. My mum has said that they should have made the move years ago, and, coming from someone who has resisted help for so long, means a lot. All care homes should be like Oakfield Croft, I cannot recommend this facility and its staff highly enough.
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Review from Mathew Y (Nephew of Resident) published on 12 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professionally run, friendly atmosphere and wonderful staff. There are always lots of smiling faces when I visit my relative there. It's more like a 5-star hotel than a residential home! So pleased we came across this newly built and well-thought-out home. I can’t fault it at all.
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Review from Lynne K (Daughter of Resident) published on 7 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was impressed with the friendliness and professionalism of the staff when I went to visit Oakfield for the first time. I was looking for a home for my mother - a very independent-minded 94-year-old, who has resisted adequate care for several years. Mum fell, was hospitalised and was finally unable
to return home to live alone as previously.
The transition from hospital to Oakfield was managed impeccably, with clear communication at every stage (very important for me as I live abroad and was unable to be present on the day Mum was eventually welcomed to Oakfield Croft).
Mum is very happy with her new home and has already made new friends. She loves her room and has positively commented on the food, which is high praise indeed!
It's very soon after Mum's move into Oakfield Croft - so far, it could hardly have gone better. Many thanks to all involved at Oakfield for their care and support of my mum.
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Review from Peter R (Son of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed to move my parents into a care home when my 96-year-old father had a fall and he and my mother (same age) decided they could no longer live independently.
After a bit of research in their local area, we settled on Oakfield Croft.
The staff there have been very good in helping set up my
parents move (I live in Ireland and have been travelling back and forth) and have had to do a lot of the contact by phone or email.
My parents have only been at Oakfield Croft a short time and are having to adjust to having everything done for them rather than living independently.
I think the staff at Oakfield Croft are also having to make adjustments as most of their other residents need more care than my parents.
My parents have two lovely rooms on the ground level, which each have patio doors and a patio with table and chairs and overlook the garden area.
All the staff I met were very kind, helpful and caring.
In time, I'm sure my parents will adjust to their new lifestyle.
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Review from L S (Daughter of Resident) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Oakfield Croft in Dec 2020. It was an extremely difficult and emotional decision for us to make as a family and the staff at Oakfield Croft were understanding and patient with our constant queries. Mum settled well. Her care has been tailored to suit her needs and where difficulties
have been encountered, the staff have included us in the discussions to find appropriate solutions. It isn't easy adapting to the current visiting guidelines but I feel Oakfield Croft emphasise this and go the extra mile to make sure families are kept 'in touch' during these exceptional circumstances. The residents are well cared for and the activities are thoughtfully arranged with their individual interests in mind. I am extremely grateful that my very fit Mum is able to keep moving all day and the staff keep her busy. They do go the extra mile - both figuratively and literally where my Mum is concerned! Thank you, Oakfield Croft.
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Review from Garry P (Son of Resident) published on 27 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father took the brave decision to move into permanent care in March 2021. This was after years of independence and health challenges. It was a huge step; he felt this to be an admission of some loss of independence or even failure, perhaps defeat at the hands of his health challenges. It was nothing
short of brave in my mind, but making that decision was a complex one for my father. Having made that choice, I was delighted to hear my father say "I wish I'd done this years ago!". The venue, care team, standard of service and dignity are incredible. My father loves the food, the garden and the community he has become part of so quickly.
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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Oakfield Croft is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Oakfield Croft is calculated as follows: ( (239 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 260 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakfield Croft is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Roxanne

Roxanne Walsh

Job Title: Home Manager

Before becoming a Manager, I was a deputy manager at Deewater Grange, and before this, I was a unit manager and a carer. I was keen to develop professionally, so I jumped at the chance when I was offered the opportunity to progress.


Working in my role, you need to be approachable, understanding, empathetic and patient. What we do here is important; seeing residents happy and fulfilled is a constant reminder of this. We all work together, and it makes me proud to be part of a team that provides great care.


I chose to join Care UK for the extra attention to detail it provides. As well as building purpose-built homes, they provide all the support needed to ensure residents (and colleagues) have an environment and lifestyle in which they thrive.


My life outside of work revolves around dogs, dogs, and more dogs! My idea of perfect downtime is finding a dog-friendly café. I also enjoy catching up with family and friends over meals.

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