Oakfield Croft

My mum has been a resident for over 18 months. Staff throughout the home know her and interact with her whenever they see her. There are numerous activities across the week as well as daily exercises. Mum especially loves it when the nursery children come in. Her weekly hairdressing appointment helps keep her looking good. From the moment I walk in to the minute I leave the Oakfield family is welcoming, providing a safe space for Mum, lots of interaction and a very personal touch.

From the 26th of August my dad will have been at Oakfield Croft for three years and he is loving every moment of his stay. The care and love he receives from the staff, from the laundry people to the manager and everyone else in between, has been 100%. This is reciprocated by Dad who says it's home from home. So it's a huge thank you to everyone at Oakfield Croft and Care UK.

Oakcroft is a modern, beautifully furnished Care home. The staff could not be more friendly. It really feels like a small family/community. And as the home is not too big, it is easy to get to know everyone, including the regular family visitors. Who also become part of the support network.

My dad spent a month at Oakfield Croft to give my mum respite as his primary carer. My dad was apprehensive but from the moment he arrived he settled right in. The Customer Relations Manager, Home Manager and the staff member in reception made us all very welcome. My dad was shown his room a few days ahead and we talked about his stay. The standard of cleanliness, decor, facilities and attention to detail were wonderful. All the care team were kind, attentive and very welcoming. My dad was always treated with respect and dignity, with care needs tailored to him. My dad's difficulties were in relation to mobility. The carers encouraged him to keep walking using a wheelchair when needed. The food is also second to none. Breakfast, lunch and dinner; always varied. Small touches such as homemade cakes, cookies, fruit, hot drinks were available in the coffee shop to residents and their visitors. Early doors in the cinema room each Friday, was fun and my dad enjoyed his Gin and Tonic. We highly recommend Oakfield Croft.

Oakfield Croft is an amazing place. The staff are extremely caring and understanding. They are always keen to help and improve the service. Staff are sympathetic to residents needs and feelings. It is a relief to know that Mum is being cared for as I would like, I never have to worry about her.

I loved Oakfield Croft from the day I first visited and the Customer relations manager showed me around. I knew my auntie would love her new home and she has thrived since moving here and looks physically better. The environment is nothing like a typical care home that I had in my mind. It is spotlessly clean and smells fresh. When I’ve brought other relatives and friends along to visit, they’ve commented that it’s like a hotel. My auntie had a minor issue with the food in the beginning but this was soon resolved after speaking to the chef. All the staff are lovely and always make time to discuss any aspects of care, even though they’re obviously busy in their roles and work hard. One staff member in particular is passionate about the residents' daily activity timetable. In fact, when I call to speak to my auntie she’s often participating in a gentle exercise class, bingo or even flower arranging. My mind is at ease knowing my auntie is being looked after so well at Oakfield Croft and most importantly, that she is happy.

My friend entered Oakfield Croft in June 2022 following her husband's death. As her attorney under an LPA I have responsibility for her care and I visit her at least twice weekly. From reception staff to carers, cleaners, nurses and management the commitment to care is excellent, is provided with a smile, and an understanding of the problems that residents experience. The facilities are second to none, the food is varied and of high quality and always supported by daily menus that are displayed for all to see. A weekly activities schedule includes cinema, games, seated physical exercises, trips out, and external performers. The cafe is a vibrant area for residents and visitors to share cakes and coffee. Birthdays are celebrated for all. There is meticulous attention to health and welfare and to keeping family and friends fully informed. My 90-year-old friend is happy, loves her en suite room and enjoys the indoor/outdoor garden areas. Oakfield has exceeded my expectations.

All the staff from housekeeping, catering, admin and carers up to management and enrichment staff are extremely caring and helpful. The relatives meetings are very useful for us to help us understand our loved ones better and voice any concerns we may have.

My lovely mother has moved into this beautiful home and she couldn’t be happier. She is being well looked after in every way by a very caring and responsive team. The warmth, pure professionalism and actually being listened to and heard, gives us all the reassurance we need to know we made the best decision.

My mum has been a resident for three and a half years. She had dementia and significantly deteriorated over that time and passed away very recently. I cannot fault the care she was given particularly in her final 48 hours. I would like to personally thank the team working on those last two days, they made Mum very comfortable and she just drifted away.

Staff very caring. Always happy to help with anything. Mum has settled in so well and loves all the staff. The meals are excellent, always a good variety of choices. The cafe area is very good as it feels like visitors have somewhere to go. Activities great.

Keep up the good work, I have already recommended Oakfield Croft to friends.

This summer following a couple of traumatic incidents and with ongoing cognitive decline, my mum was no longer capable or confident to live alone and needed more help than I am qualified or able to give. After reading online reviews for local care homes, Oakfield Croft Care Home stood out above the rest. Feeling emotional and fearful for my mum's future, I first visited Oakfield myself and felt supported and reassured by what Oakfield had to offer. My mum initially stayed for respite care. The place is welcoming, safe, secure, clean, lovely rooms, good food and the staff are warm and friendly, treating Mum with respect and allowing her dignity to continue with tasks she is capable of doing. My mum has now continued to stay at Oakfield as a permanent resident. She has good days and bad days but I am learning this is the nature of dementia. The lovely staff are always there to listen to myself and Mum, resolve any issues and adjust her care as her needs change through her dementia journey.

I was so worried about her before she came here, but even the medical care has been great and the whole experience has given her a new lease of life.

I went to Oakfield Corft with acute leg pain for respite care, being on certain types of drugs to reduce the pain, I needed to be helped to change clothes etc, which was all done very well by carers. I was then helped to recover over three months when I could look after myself. During this time, I received excellent attention, from basic care and food to regular exercise and drugs. A wonderful service.

Thank you so much to the manaager and his lovely team.

Our mum was a resident of Oakfield for about 18 months, and we were all wary of using any such facility for Mum, but following a short respite care stay, she absolutely loved the home and especially the staff, so we had no hesitation in placing Mum into their full-time care.

For me, the whole process dealing with care UK and in particular the entire team at Oakfield Croft was nothing short of fantastic! From our first tour to the onboarding of my father with our very tight timeline to ensure my father wasn't left alone and vulnerable made me realise that Oakfield Croft was the right choice. They really do make you feel at home, not just the residents but the family who come to visit. Their communication was swift and the customer relationship manager was extremely helpful throughout the process. My father who has been through so much in a short period of time is quite enjoying the company the other residents and staff offer. He sings the chef's praises I haven't had a bad meal! Those were his exact words. He's making great use of the cinema suite being a film buff. His health happiness and well-being are my utmost priority and Oakfield Croft is delivering in spades. The place is fabulous if you are considering it for your loved ones check it out, smiles on all the resident's staff and visitors' faces.

My parents needed respite care while I was on holiday, and following an extensive search for a home that could accommodate a married couple, I contacted Oakfield Croft. We attended an open day together, and the following week we were lucky enough to be able to book them in. My parents settled in really easily, as before they went in, they were introduced to all the staff and shown around the home properly. The respite stay was so successful that they are now residents, and they embrace all that Oakfield Croft has to offer. Nothing is too much trouble, and they are always treated with dignity and respect. There are lots of activities on offer, and my mum particularly likes having her hair done. The food is of extremely high quality, and the dining room set-up always looks like a proper restaurant. The daily menus are shown on a notice board, and there is always a good choice of food. Oakfield Croft is a bright and airy home with lovely rooms and lovely staff. A real home-from-home.

To know your loved one is in a safe and supportive environment is beyond measure.