Secret Garden Day Care

I write in praise of Mark, Hannah, Carol, Linda & Sue's care of my Mum Breda. They create a dementia oasis which is like a home from home for Mum. Better than home in fact because here she is well fed, stimulated with conversation & genuinely happy. Despite mid-stage dementia she is far more conversant and with-it after a day at the Secret Garden and refers to everybody there as her friend. What greater satisfaction and reward can there be for the loved ones?

After 2 hours visiting my long standing friend Sheila, I was saddened to see her as she was but amazed at the facilities and staff at the day care centre. Although Sheila found most things difficult to understand or carry out, the staff were so encouraging and included her the best they could. The atmosphere was amazing and I can't praise the staff enough. Thank you for doing the best you possibly can for my lovely friend.

The Secret Garden is a very friendly day centre to go to. I felt very welcome here and there was always a conversation going on which you could be included in. the staff are very welcoming and caring. The staff treat the visitors in such a friendly manner they love coming back for another day. I hope this place never fails

I have attended the 10 year anniversary of the secret garden today with my father, may I say what a great day it has been. From the entertainment and the food has been exceptional, how the staff look after Dad and the other residents is very caring and considerate these sessions certainly make a great difference to Dads wellbeing as well I am sure they do to everyone else that attend. May a say a big Thank you to Mark and the team. Here's to another 10 years and beyond!!

My Mum has been coming on a Monday to the Secret Garden for nearly a year now. I can honestly say it's been the best thing for her. She loves coming and chatting to everyone. She enjoys all the activities and benefits from them so much. The staff are all so caring and lovely. And she enjoys a delicious meal. Would definitely recommend the day care centre.

The Secret Garden Day Care Hub is a warm and friendly place with a kind and dedicated staff. My husband was made so welcome and enjoyed his days at the Hub. He was treated with respect and dignity by a caring staff and enjoyed all the various activities they arranged. The facilities were excellent in every way and in a lovely environment. As a carer I felt very supported too and the staff were always available to help or talk through any issues. I felt welcome to stay for tea/coffee and be part of the community

My parents have recently started attending The Secret Garden. I cannot thank the team enough from the onboarding part at first to now the have settled I cannot thank everyone enough. My parents really enjoy going and it has given me reassurance that they are safe and well looked after enabling me to carry out my work commitments. Staff have great interactions and really want to support everyone and give them an enjoyable visit. It's a really hard job and they are kind, caring and keep smiling !

I will start with two quotations, one from my husband who attends Secret Garden, "It is the place where I feel the safest" and one from our grandson on pick-up, "I have never seen Poppa so happy." This is a testament to the caring staff, who recognise the individuality of each person, each being treated with dignity. There is a warm and welcoming atmosphere, a sense of fun, a diverse range of activities and a "jolly good lunch!"

we would like to say a heartfelt thankyou to all the staff at the day centre for the kindness, compassion, and dedication you show him every wednesday. The care and support you provide to my father n law has been exceptional, and it gives our family peace of mind to see a smile on John's face. Here's to many more wednesdays at the day centre. Nicki.

My mum who has dementia has been attending The Secret Garden for the last few months until Mum needed to go into a care home. All the staff at the Secret Garden (both male & female) have been absolutely wonderful, I cannot sing their praises enough. They are so kind & caring and very helpful. I cannot recommend the Secret Garden enough! They were so lovely with my mum, wish I had found them earlier! A big thank you to all the staff.

Sian had attentive care during her time, The home adjusted her table at meal times as she requested. Her room was very suitable.

Thank you for taking such great care of my sister-in-law by allowing her into the Secret Garden whilst she had her respite care with a care home for 3 weeks. We could go on holiday knowing she was going to have fun, fab, cheery company and lots of activities and be safe. The building and garden are just perfect as she loves being outdoors and is game for any quiz and activity. Thank you always for enchaing her already great zest for life despite her disabilities.

My initial experience with the Secret Garden has been very positive. Nobody that I have met this far has been anything less than polite, respectful, helpful and professional. My only quibble is with access, security is very important but waiting outside in the rain is not fun.

My mum has been going to the Secret Garden for nearly a year. I've noticed how happy she seems after attending. In general her mental health has improved in leaps and bounds. Mum was very lonely and confused when left on her own at home. The Secret Garden has been an absolute life line for her and has made so many new friends.

The level of care and provided entertainment and stimulation in excellent. The carers are wonderful and attended the personal, individual needs to my husband.

Lovely carers and ambience.

Not only do the team look after their guests to the best standards, but the advice and support I have personally received has been invaluable, and I am forever grateful for The Secret Garden.

I have found the management and staff of the Secret Garden outstanding. The friendship show to the residents excellent. I would recommend the Secret Garden to everybody.

Very positive experience to date. Initial contact was helpful and detailed, the first group meeting went well, and my wife felt very much at ease. Staff have been caring and thoughtful and make a great effort to ensure newcomers are relaxed and comfortable. Games and quizzes, plus kind banter, make for an interesting visit and keep everyone on their toes (metaphorically). I am told that lunch was appetising and convivial, and coffee and biscuits filled the gaps. Bottom line, we are very content with what the Secret Garden offers and value the group interaction in supporting recovery from a previous stroke. Thank you.

Very helpful and friendly activities and programme not as interesting and creative as they used to be. Probably due to staff retirement. Meals are much appreciate but not as good as they were 12 months ago. I imagine this is due to reduced budget.