Secret Garden Day Care

My mum who has dementia has been attending The Secret Garden for the last few months until Mum needed to go into a care home. All the staff at the Secret Garden (both male & female) have been absolutely wonderful, I cannot sing their praises enough. They are so kind & caring and very helpful. I cannot recommend the Secret Garden enough! They were so lovely with my mum, wish I had found them earlier! A big thank you to all the staff.

Sian had attentive care during her time, The home adjusted her table at meal times as she requested. Her room was very suitable.

Thank you for taking such great care of my sister-in-law by allowing her into the Secret Garden whilst she had her respite care with a care home for 3 weeks. We could go on holiday knowing she was going to have fun, fab, cheery company and lots of activities and be safe. The building and garden are just perfect as she loves being outdoors and is game for any quiz and activity. Thank you always for enchaing her already great zest for life despite her disabilities.

My initial experience with the Secret Garden has been very positive. Nobody that I have met this far has been anything less than polite, respectful, helpful and professional. My only quibble is with access, security is very important but waiting outside in the rain is not fun.

My mum has been going to the Secret Garden for nearly a year. I've noticed how happy she seems after attending. In general her mental health has improved in leaps and bounds. Mum was very lonely and confused when left on her own at home. The Secret Garden has been an absolute life line for her and has made so many new friends.

The level of care and provided entertainment and stimulation in excellent. The carers are wonderful and attended the personal, individual needs to my husband.

Lovely carers and ambience.

Not only do the team look after their guests to the best standards, but the advice and support I have personally received has been invaluable, and I am forever grateful for The Secret Garden.

I have found the management and staff of the Secret Garden outstanding. The friendship show to the residents excellent. I would recommend the Secret Garden to everybody.

Very positive experience to date. Initial contact was helpful and detailed, the first group meeting went well, and my wife felt very much at ease. Staff have been caring and thoughtful and make a great effort to ensure newcomers are relaxed and comfortable. Games and quizzes, plus kind banter, make for an interesting visit and keep everyone on their toes (metaphorically). I am told that lunch was appetising and convivial, and coffee and biscuits filled the gaps. Bottom line, we are very content with what the Secret Garden offers and value the group interaction in supporting recovery from a previous stroke. Thank you.

Very helpful and friendly activities and programme not as interesting and creative as they used to be. Probably due to staff retirement. Meals are much appreciate but not as good as they were 12 months ago. I imagine this is due to reduced budget.

Secret Garden is a warm safe place marked by a dedicated team who understand and dealt with all sorts of my needs and problems which can occur manning an establishment like this. The prime object is to make sure every person enjoys it is safe and want to come again.

I always find staff very friendly and helpful. My husband visits the day centre. He is more than cared for. He always enjoys the activities and this company and the love care and support he is given from the staff. The management runs a well organised centre and ensure staff users and all visitors are welcome. Recommend centre.

The manager also made visiting professionals welcome to view Mum in her own environment, he frequently re-organised transport for Mum when we needed to change days to cater for last minute appointments. Thank you to all of you. You really do make a difference and should be applauded for doing so.

Thank you to the manager and the team!

Dad really looks forward to his twice-weekly visit to Secret Garden. He has made some really close friendships and enjoys gentle mental and physical activities put on, especially the singalongs with visiting singers. Dad is vegetarian and the options aren't that good.

For years I have received quality care at the Secret Garden, this continues.

I do have a problem with accounts though since January 2024, I would receive an overdue notice even though my husband only did half a day (4 hours). I have written several times to no avail.

My husband enjoys going to the Secret Garden, he has increased from one to two days recently and he likes it so much. The staff are very helpful and caring. He enjoys the activities, particularly singing, quizzes and games. He has vascular dementia and this can make things difficult for him but the staff are always very considerate and understanding.

The Secret Garden Day Care has been a valuable place to discover. My Mum was very reluctant to give it a try but after the first visit, it was obvious that the experience had made a great impact on her. The staff are lovely, kind people and the food, drinks and activities have made her day much more bearable. She goes in anxious but quickly reassured and comes out smiling.