Launton Grange

Skimmingdish Lane, Bicester OX26 4AE
Review Us
9.7 89 Reviews
  • Launton Grange, Bicester
Launton Grange is an all-inclusive lifestyle care home located in Bicester, offering residential and residential dementia care. The home features luxurious social spaces and attractive décor, while maintaining the feeling of a warm and welcoming home.

Care Provided by Launton Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1667
  • Self-Funded Residential Dementia Care: from £1667
  • RESPITE Self-Funded Residential Care: from £1667
  • RESPITE Self-Funded Residential Dementia Care: from £1667

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

The price(s) shown are provided by the care home. Contact Launton Grange for full pricing details and T&Cs.

Contact Launton Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Launton Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicola Eggleton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Launton Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Launton Grange has plenty of onsite parking for visitors.

9.7

Launton Grange has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years.
Over all time Launton Grange has 89 reviews.

Overall Experience
  • 76
  • 11
  • 2
  • 0
  • 0
Date Published
  • 89
  • 7
  • 13
  • 21
  • 68
Reviewer Connection to Launton Grange
  • 31
  • 15
  • 12
  • 7
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 81-89
Review from Colin A (Son-in-law of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class care. No complaints.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from S W (Friend of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and are happy to feedback information and listen to advise on what may help the resident settle in. They show care and compassion and are very encouraging and understand that the process may take a while. All the staff I have encountered have been professional and had a friendly
smile. I would highly recommend this home. Thankl you to all.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Marilyn R (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Launton Grange has been a lifesaver for me and my sisters. The home takes such great care of dad giving him all the care and attention he needs. It is like a 5-star hotel, the rooms, staff, food, and public areas are amazing giving all the residents a wonderful friendly environment to reside in. Nothing
is too much trouble and individual requirements are all taken care of. I have told my own children to book me in when the time comes.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review of Launton Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Gillian W (Daughter of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has now been at Launton Grange for two months. He settled well. His room is beautiful, clean and comfortable with a good aspect over the garden. The staff are marvellous. He spent a short time in hospital and the staff worked hard to keep me up to date with his care plan. They also sourced
all the equipment he now needs.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Jennifer M (Daughter-in-law of Resident) published on 2 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law had a nasty fall and on her release from hospital we took the decision to put her into respite care. Launton Grange could not have been more helpful or caring. From our initial contact, our phone calls and queries were answered promptly and the staff were always helpful. Despite restrictions
due to Coronovirus we were able to call the home by telephone to talk to our relative and we were also able to visit in a Coronovirus safe environment strictly adhering to Government guidelines; it was never too much bother for us to visit or call. If we were worried about how my mother-in-law was progressing on her road to recovery we were always able to contact the home and ask for updates on her health. I have no hesitation in recommending Launton Grange as the care we received was professional, caring and helpful. All the staff that we spoke to were friendly, cheerful and genuinely seemed to care.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review of Launton Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
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Review from Katherine W (Daughter of Resident) published on 25 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were introduced to Launton Grange by local advisement. My elderly mother who suffers from vascular dementia and mobility issues was at another home locally, and initially, we decided to move her as there were no visiting facilities during covid. Launton Grange has gone out of its way to welcome my
mother and care for her mental and physical needs beyond what she was currently experiencing. The manager and her staff have been excellent.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review of Launton Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from Jennifer A (Daughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everybody very kind and caring. Nothing is too much for them. The home is very clean and everything is to a very high standard.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.
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Review from C A (Granddaughter of Resident) published on 18 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Launton Grange is as impressive on the inside as the outside. We are so grateful that we are allowed visits in the garden room to spend that much treasured time with our loved ones. The staff are ever so friendly and nothing is too much trouble. They even took us for a walk of the grounds so we could
see our relatives room from the outside. It gives us great comfort to know that she is so happy and cared for.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review of Launton Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from J K (Wife of Resident) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very helpful and treat everyone with great thoughtfulness. From first entering Launton Grange, I found it welcoming and totally professional. As a daily visitor to see my husband, I have been impressed with the individual care all the staff have shown him. Due to COVID restrictions, we
can only meet outside even though it's cold, it's just good to be able to see him.
Reply from Rebecca Selkirk, PR Executive at Launton GrangeThank you for kindly taking the time to write a review of Launton Grange and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Launton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for Launton Grange is calculated as follows: ( (194 Excellents x 5) + (44 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Launton Grange is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

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Meet the Team (2)

Annie

Annie Hogg

Job Title: Front of House Manager Joined: 2020

Annie is the Front of House Manager at Launton Grange

Aimee

Aimee Oram

Job Title: Activities Coordinator Joined: 2024

Aimee is an Activities Coordinator at Launton Grange.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Launton Grange to verify any information. View our terms and conditions. Launton Grange has an Enhanced Service - more info.