Launton Grange

Skimmingdish Lane, Bicester OX26 4AE
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9.8 82 Reviews
  • Launton Grange, Bicester
Launton Grange is an All-inclusive lifestyle care home located in Bicester. The home features luxurious social spaces and attractive décor, while maintaining the feeling of a warm and welcoming home.
The home provides various activities to keep the residents engaged.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1565

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Launton Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Zoe Spillane (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Launton Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Launton Grange has plenty of onsite parking for visitors.

Launton Grange Reviews (82)

9.8

Launton Grange has a Review Score of 9.8 (9.788) out of 10, based on 25 reviews in the last 2 years.
Over all time Launton Grange has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Launton Grange
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Total of 82, showing 1-20
Review from Janet J (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been two months since Mum moved into Launton Grange. As for all new residents, this involved a significant change of lifestyle, but we feel the move was handled carefully and sensitively by the Staff. Mum was warmly welcomed from the outset by Staff and residents alike, which has helped her settle
in, make new friends and adapt to her new daily routines. We are particularly impressed by the range of daily activities and special events that are now enriching Mum's life, and photos of her celebrating the recent Women's football win with other residents were a real pleasure to see.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Simon F (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything at Launton Grange is designed to make the residents as comfortable and as happy as possible. Realistically nobody wants to be a Care Home resident but the team at Launton Grange make tremendous efforts to take this feeling away. They are always cheerful, patient and caring. The environment
is delightful and the quality of the catering is praised by all. Well done Launton Grange!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Wed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Mary A (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear mum has been a resident of Launton Grange for a year now and this care home comes highly recommended by me and my mum
The team of staff there are outstanding (and multi-talented) and many of them have been there a long while which is testament to what a great place it is to work. Each and
every one of them is patient, caring and kind and they understand every little thing that is important to a resident
They take a great deal of care with every aspect of life at Launton Grange and the regular extra events and celebrations are amazing. The mothers day tea was fabulous, as was the garden party (scones, pimms, ice cream, musical entertainment - what's not to like!) and all these things take a huge amount of organising
I recommend this LG to anyone who is looking for a genuinely excellent care home
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Moira B (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the last 15 months. The staff are very caring and meet all her needs. It has been a difficult time with my mother having mobility issues and dementia. As her health declines, Launton Granges meet the challenges to give her quality of life. Thank you from all her family.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to extend our appreciation to you for taking the time to leave us such a lovely review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues

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Review from Steve R (Son of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My has settled in really well in her new surroundings which we can call her new home,the staff go the extra mile for every body.
Thank you it's piece of mind knowing mum is well looked after abd safe at Lauton Grange.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Launton Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Valerie K (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's always good to see my mother looking relaxed and well when we visit. She is very well cared for by lovely cheerful staff. Usually during a phone call with her a member of staff will call in to see her with a drink or snack or to check things are OK. This is very reassuring for me.
In March, a
lovely mother's day celebration was laid on with beautifully laid tables with cake stands full of tasty cakes etc and bubbly plus very nice music in the background and decorations overhead. We all really enjoyed it.
There are plenty of varied activities for the residents to take part in e.g. quizzes, craft making, baking. Visiting entertainment groups include singers and hand bell ringers. Sometimes unusual visitors turn up e.g. a miniature pony!
I would definitely recommend Launton Grange to anyone who is looking for a genuinely caring care home.
Reply from HC-One Limited, Administrator at Launton Grange

Thank you for sharing such positive feedback about our home. At Launton Lodge, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from Emma F (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mum was a resident at Launton Grange for 2 and a half years. During this time, she received some wonderful care but also care below standard with a high turnover of care staff and management. The facilities are good but some, such as the gardens, are poorly maintained. Activities varied. They have
a fantastic programme of musicians who come in, but otherwise, it was a bit hit or miss, again suffering from staff turnover. What really lets Launton Grange down, however, is its communication. Despite only being able to cope with low-dependency care needs, we were not kept informed of my mum's changing care needs and the need to seek greater nursing care elsewhere, even though the decline in her health was steady over a long period. Instead, she was left to languish in the hospital for weeks before being informed she could not return and we would have to find an alternative home at the 11th hour. Luckily for us, it led us to a truly wonderful care home, but the situation was needlessly upsetting and distressing.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry your experience was not always as expected. Since, this time, the team has worked hard to make improvements around communication to ensure our families are kept up to date. Additionally, we have also introduced new activities to our programme and for our residents' enjoyment, the home has carried out extra work on the gardens. The home's manager operates on an open-door policy and would be happy to meet to discuss the improvements made.

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Review from G M (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really impressed by all of the staff who helped Dad to settle in at Launton Grange. They listened to his requests and needs and very patiently dealt with them. The staff constantly encourages residents to take part or maybe just listen to the entertainment they provide on a regular basis.
Reply from Clare Sheehan, Careline Advisor at Launton Grange

Thank you for sharing such positive feedback about our home. At Launton Grange care home, kindness is at the heart of everything we do, and we are so pleased to hear your Dad is happy and settled here. Kind words like these are a testament to the hard work of our colleagues, so we really appreciate you taking the time to share your experience.

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Review from D T (Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been here for over two years - I enjoy being here - safe and well cared for. Wish we were kept up to date with day to day goings on!
Reply from Clare Sheehan, Careline Advisor at Launton Grange

Thank you for taking the time complete a review. We are delighted you are enjoying your stay with us and that you feel safe and well cared for. We always appreciate feedback as this helps us to improve our service where required. Alongside our current resident of the day review, monthly residents' meetings and newsletters, we have also introduced a relatives information board. Our home manager is happy to meet with you if you would like to discuss this matter further.

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Review from M B (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been a resident of Launton Grange, she has been very well looked after. Dementia has regretfully made it necessary for her to have full-time support and despite her extreme reluctance to be in residential care which she has made obvious. The staff have been exceptionally kind and
patient to both my mother and myself.
I would definitely recommend Launton Grange to any future resident.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Launton Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments

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Review from Tracey W (Daughter-in-law of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Launton for over two years and is very happy there.
The management and care team have built a fantastic relationship with her and she feels very happy and well looked after. We travel for long periods and can happily leave her in the team's care safe in the knowledge that
she is well looked after whilst we are away.
The chef and her kitchen team are creating excellent food and my mother-in-law enjoys both her lunchtimes in the dining room and meals in her room when she's feeling less social.
We are very happy we chose Launton Grange to provide a safe and happy environment for my mother-in-law's long term care.
Reply from Clare Sheehan, Careline Advisor at Launton Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review from Andy E (Son of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really wonderful place. All the staff are so kind and caring, and the residents are so nice to each other as well. The food is good, and the standard of cleanliness is outstanding. It's a hard decision to leave a parent in the care of others when you live as far away as I do, but I am absolutely sure
that our dear mother is happy and well cared for at Launton Grange. A huge thank you to all the lovely staff.
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Review from A C (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Leaving a 'loved one' in the care of others is a monumental decision but we as a family have found the experience so positive and seamless. There is a wonderful caring atmosphere shown by all the members of staff and Launton Grange goes above and beyond to help their residents settle in and adapt to
their new environment. Mum is often chatting to the carers and enjoys their company. She joins in with the singing on Tuesdays and enjoys the lovely meals and cups of tea on the go! Everywhere is beautifully presented and clean - rooms very comfortable. It is a well-managed home and can't speak highly enough. Many thanks.
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Review from C H (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of my relative being a resident at Launton Grange has all been very good.
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Review from Georgia P (Goddaughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having a family member in care is difficult, but when the care is as amazing as it is at the Launton Grange Care Home, your mind is easily put to rest. The staff go above and beyond to make you feel welcome as a guest visiting, it is immaculate throughout and you just know your family member is in safe
caring hands! It’s home from home and the manager has the best relationship with her staff and residents and you can just tell how much she wants to be there and how it is so much more than a job because of how much she cares. Nothing is too much trouble, she is welcoming and professional and instantly makes you feel safe. This was my third visit and you can see the job the manager is in brings out the best in her, so both her staff team and the residents get the person-centred care they require and need! Today was my god Mum's 81st birthday, the manager came in on her day off she made sure everything was set up and perfect! It was amazing! Highly recommend the Launton Grange care Home, 10/10.
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Review from David W (Son of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Launton Grange are true professionals. The care that they showed to my mother over the two-and-a-half years of her residency was excellent.
The kindness and compassion shown to my mother and the family in her last few months were above and beyond. We will be forever grateful.
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Review from T S (Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my time living at Launton Grange. The staff are caring and full of fun.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for taking the time to send in a review, we are so happy to have you as part of the Launton Grange family.

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Review from L S (Respite Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy living at Launton Grange with all the carers at the home.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for taking the time to send in a review, we are so happy to have you as part of the Launton Grange family.

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Review from D Y (Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy staying here. The staff are kind and always respond with courtesy and respect.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for taking the time to send in a review, we are so happy to have you as part of the Launton Grange family.

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Review from R S (Niece of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has only been at Launton Grange for a few weeks. He has settled well. It has been a big change for him, but I have seen him more relaxed each time I visit, especially yesterday after he enjoyed his haircut in the salon and a nice glass of wine with lunch. He wasn't keen to move as he was settled
down South in another home, but I now see and feel the move has been just what he needed, and able to see his family much more. Thanks to Launton Grange and all the staff, who are excellent.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for taking the time to write such a lovely review. It can sometimes take time for new residents to settle, but we will always do everything we can to learn their needs, wants and interests to make sure that we are the perfect fit for them. In this case, we are so pleased your uncle could settle so quickly.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Launton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Launton Grange is calculated as follows: ( (244 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 293 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Launton Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Annie

Annie Hogg

Job Title: Front of House Manager Joined: 2020

Annie is the Front of House Manager at Launton Grange

Zoe

Zoe Spillane

Job Title: Home Manager Joined: 2023

Zoe is the home manager at Launton Grange

Aimee

Aimee Oram

Job Title: Activities Coordinator Joined: 2024

Aimee is an Activities Coordinator at Launton Grange.

Frequently Asked Questions about Launton Grange

What types of Care is Launton Grange registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Launton Grange have?

There are 66 Single Rooms.

What are the Facilities & Services at Launton Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Launton Grange to the centre of Bicester?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Launton Grange to verify any information. View our terms and conditions. Launton Grange has an Enhanced Service - more info.