Launton Grange

Skimmingdish Lane, Bicester OX26 4AE
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9.8 82 Reviews
  • Launton Grange, Bicester
Launton Grange is an All-inclusive lifestyle care home located in Bicester. The home features luxurious social spaces and attractive décor, while maintaining the feeling of a warm and welcoming home.
The home provides various activities to keep the residents engaged.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1565

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Launton Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Zoe Spillane (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Launton Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Launton Grange has plenty of onsite parking for visitors.

Launton Grange Reviews (82)

9.8

Launton Grange has a Review Score of 9.8 (9.788) out of 10, based on 25 reviews in the last 2 years.
Over all time Launton Grange has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Launton Grange
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Total of 82, showing 41-60
Review from Pearl W (Friend of Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While my friend has lived at Launton Grange. Her walking has improved, and she has lots of people around her just in case she needs support. Staff are very friendly and support my friend with all aspects of daily life. If there is a problem, it is transparent and dealt with in a friendly manner. The
activity support worker puts her heart and soul in; thinking up new ideas to entertain people and looks forward to more.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your review. It’s so important to our care team at Launton Grange that our residents feel encouraged to take advantage of our activities and entertainment facilities, so that they can live each day to its fullest. It’s great to hear that your friend feels supported, and that our care team have been able to help her to improve her walking. We hope she enjoys walking around the fantastic gardens in the home!

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Review from K R (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is kept clean and tidy.
Mum's room is always clean and fresh.
The care is above and beyond excellent.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for leaving these kind words for our care team at Launton Grange. We’re extremely proud of our care team at the home and all they do for our residents. We’re sure your mum will continue to enjoy her time living with us. Thanks again!

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Review from L D (Daughter of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Launton Grange for nearly four weeks. She has settled in really well as it's a huge change for her. The staff are truly amazing - nothing is too much trouble. They are caring, and considerate and ensure all her needs are catered for. Her room is lovely and the facilities
are like living in a five-star hotel! Thank you.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for leaving these kind words for our care team at Launton Grange, who will be thrilled to hear that you feel your mother has settled in well in the home. We’ll be sure to pass along your message to the team. Thanks again!

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Review from N R (Daughter of Resident) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have now been very happily settled in Launton Grange Bicester for over eight months. It is so reassuring to see they are receiving simply the best care. I was caring for them prior to it so was difficult to trust that someone would match my high standards! Well, Launton Grange certainly
does! They are cared for lovingly by the fabulous staff. The food is excellent and the activities are varied and great fun. All this is a lovely purpose-built home that oozes love. Thank you!
Reply from Terri Kidd, PR Executive at Launton Grange

It’s great to hear such lovely feedback for our care team at Launton Grange, thank you! We’re very proud of our care team for their dedication to giving the best care possible to our residents, so it’s great to hear that your parents are both happy and settled in the home. Thanks again!

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Review from E R (Granddaughter of Resident) published on 12 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandparents are super happy at Launton Grange care home. The staff are exceptional; they are always smiling and looking after the residents in such a caring Manor. My grandparents couldn't be happier; thank you, Launton Grange.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you so much for taking the time to leave this kind review for Launton Grange. We’re extremely proud of our care team at the home and their dedication to our residents’ happiness and well-being. We’re so glad that your grandparents are doing well and feeling happy in the home. Thank you.

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Review from P W (Resident) published on 28 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food is good, lots to do, everyone is kind. Days can be fun.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your review, the staff at Launton Grange will be so glad to see such positive feedback.

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Review from P S (Friend of Resident) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved into Launton Grange a few months ago, she talks very highly of the staff and the activities that take place and she always praises the cooking. It's put everyone's mind at ease knowing how well my friend is being looked after and she already looks so much better since she has moved in.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for sharing your review. Our team at Launton Grange work hard to provide a wide range of entertaining activities, and a variety of tasty, nutritious menu options for our residents. It’s wonderful to hear that your friend is doing so well at Launton Grange – I’ll be sure to pass on your kind words. Thank you!

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Review from D G (Daughter of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here since June of 2021 while recovering from her stroke. The caregivers and the home staff deserve bonuses and have been outstanding through some very trying times of the pandemic and other challenges. The lifestyle manager does a great job in ensuring the residents remain involved
and active. It is a beautiful facility and a plus for Bicester.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for sharing your experience of Launton Grange. We are extremely proud of our dedicated staff team and their hard work and continued support. I will be sure to pass on your kind words to the team at Launton Grange, the staff will be delighted to receive your feedback.

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Review from J W (Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get on well with all the staff who are helpful and kind. I am with all my care, and I treat the staff with respect as should be. I have no compassion and am very happy here. Thank you.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for taking the time to share your experience of Launton Grange. It is lovely to hear you are enjoying your stay with us here at Launton Grange. I will be sure to pass on your kind words to the team.

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Review from P M (Son of Resident) published on 16 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited two care homes with no atmosphere and where the residents all appeared to be in God’s waiting room before getting to Launton Grange, this place was a revelation!
We moved Mum to Launton Grange in November 2021 from her home due to advancing Alzheimer’s Disease. Our experience to date
has been totally positive, the care given to Mum has been exemplary and she has very much become part of the Launton Grange family. We know that she is safe and her every need is being catered for. The staff go beyond the call of duty at every opportunity and the activities keep all the residents active and involved. A big thank you to them all for all that each and everyone of them does for the residents.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for sharing your experience of Launton Grange. It is wonderful to hear how well Mum has settled in and how supportive the staff have been in helping with the transition, giving you peace of mind. We are extremely proud of our team here at Launton Grange and their continued dedication. I will be sure to pass on your kind words.

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Review from Louise A (Daughter of Resident) published on 15 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Launton Grange after a short stay in hospital. Everyone was really helpful and mum moved in on Christmas Eve. All the staff have been incredibly supportive and mum has settled in really well. Mum loves to go for walks, and the staff have facilitated this passion. There are lots of activities
for mum to join in with, and it has been a pleasure to see mum being so active. The staff have really encouraged mum to try new things. The communication has been excellent and everyone responds very quickly to any questions. The staff at Launton Grange have kept me fully informed as to how mum is doing and have also been very supportive to my Dad. They are as they say one big, very happy family. It is a fabulous care home which I would highly recommend.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

On behalf of all of us at Launton Grange I would like to thank you for sharing your experience. How wonderful to hear your Mum has settled in well and continuing to enjoy her walks as well as joining in with the many other activities here. We pride ourselves on promoting each individual’s lifestyle choices and supporting everyone to continue doing the things they enjoy. Its so important to us that not only the residents are supported, but also the families and loved ones, as we appreciate how difficult it can be for everyone to adapt. I will be sure to pass on your kind words to the team at Launton Grange.

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Review from Daphne D (Daughter of Resident) published on 19 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad became a resident at Launton Grange in November 2021. It was never our intention to put him in a care home but as his vascular dementia got worse we realised we could no longer care for him at home. Launton Grange has been an answer to all our prayers. The transition could not have been easier and
all the staff are true professionals. Thank you to all from the Manager down to kitchen/laundry staff.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

We take pride in knowing you have had such a positive experience at Launton Grange. It is so reassuring to hear that the staff have been so supportive and attentive with both yourself and Dad during his move to the home. We are extremely proud of our whole team at Launton Grange so I will be sure to pass on your kind words to the team at Launton Grange.

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Review from M W (Resident) published on 22 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find that it is a very good home.
The staff are always very helpful.
Food is plentiful and good.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for your review of Launton Grange. It is great to hear you are enjoying living with us and that you are finding the team helpful and the food good. We will be sure to pass on your kind words to the team at Launton Grange.

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Review from Barbara W (Resident) published on 22 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so nice.
I have good neighbours and friends.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for taking the time to review Launton Grange. It is wonderful to hear you have settled in well and you have made some lovely friendships at Launton Grange. We will be sure to pass on your kind words to the team.

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Review from Kelly H (Granddaughter of Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandad has only been in Launton Grange for a week and the difference in him is incredible, he doesn't stop smiling and I have never seen him so happy, to the point he has said don't take me home. All the staff are angels I have never met a bunch of people so amazing and caring so thank you so so much
for making grandad smile again.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for taking the time to review Launton Grange. How wonderful to hear that your grandad has settled in so well at Launton Grange. It is an absolute pleasure to have him with us. It can be such a difficult process for everyone involved but it is good to hear how supportive the staff have been at Launton Grange to make this as smooth as possible for you all. I am sure your Grandad will continue to make many more happy memories with us at Launton Grange. I will be sure to pass on your kind words to the team.

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Review from Nicola R (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted to have found Launton Grange for my mother who couldn't be happier she loves her beautiful room, tasty food, lovely gardens, variety of activities/outings, and most importantly all the carers are so friendly, professional, and just wonderful!


My father also lives with dementia and

has settled in so well that we have made the very easy choice to make Launton Grange his permanent home having only gone in for respite care.
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Review from Kathleen R (Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive, caring, extremely well looked after.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for taking the time to review Launton Grange. We are so pleased to hear you have had such a lovely experience while living at Launton Grange. I will be sure to pass on your kind words to the team at Launton Grange.

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Review from D M (Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good welcome, but I have only been here for a short time.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for taking the time to write a review for Launton Grange. How lovely that you have had such a warm welcome at Launton Grange and it is so nice to have you with us. I will pass on your comments to the team at Launton Grange.

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Review from Helen S (Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is a complete revelation, everyone is so friendly.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you so much for taking the time to review Launton Grange. I am so pleased you have had such a positive experience whilst living at Launton Grange and that all the staff have been welcoming. I will be sure pass on your kind words to the team at Launton Grange.

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Review from Monika M (Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is extremely good. So much dedication to detail and individually a lot of attention. They do respect that I am a diabetic type one. They do put on a lot of entertainment with a great deal of attention for all ages and abilities. Always cheery and helpful. The food is excellent and varied, always
fresh and hot. The atmosphere is very calm and considered. Our maintenance man is extremely polite and helpful and hard working.
Reply from Rebekah Steward, Customer Care Team at Launton Grange

Thank you for taking the time to review Launton Grange. We are so happy you are having a lovely stay with us here at Launton and that everyone has been so welcoming and supportive. We pride ourselves on ensuring that there is a wide variety of activities to suit all individuals so it is so nice to hear there has been a few things that have been appealing to yourself. I will be sure to pass on your kind words and compliments to the staff at Launton Grange.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Launton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Launton Grange is calculated as follows: ( (244 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 293 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Launton Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Annie

Annie Hogg

Job Title: Front of House Manager Joined: 2020

Annie is the Front of House Manager at Launton Grange

Zoe

Zoe Spillane

Job Title: Home Manager Joined: 2023

Zoe is the home manager at Launton Grange

Aimee

Aimee Oram

Job Title: Activities Coordinator Joined: 2024

Aimee is an Activities Coordinator at Launton Grange.

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