Launton Grange

Skimmingdish Lane, Bicester OX26 4AE
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9.7 89 Reviews
  • Launton Grange, Bicester
Launton Grange is an all-inclusive lifestyle care home located in Bicester, offering residential and residential dementia care. The home features luxurious social spaces and attractive décor, while maintaining the feeling of a warm and welcoming home.
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Care Provided by Launton Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1667
  • Self-Funded Residential Dementia Care: from £1667
  • RESPITE Self-Funded Residential Care: from £1667
  • RESPITE Self-Funded Residential Dementia Care: from £1667

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

The price(s) shown are provided by the care home. Contact Launton Grange for full pricing details and T&Cs.

Contact Launton Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Launton Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nicola Eggleton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Launton Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Launton Grange has plenty of onsite parking for visitors.

Launton Grange Reviews (89)

9.7

Launton Grange has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years.
Over all time Launton Grange has 89 reviews.

Overall Experience
  • 76
  • 11
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Date Published
  • 89
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Reviewer Connection to Launton Grange
  • 31
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  • 7
  • 4
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  • 1
  • 1
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Total of 89, showing 21-40
Review from C H (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of my relative being a resident at Launton Grange has all been very good.
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Review from Georgia P (Goddaughter of Resident) published on 15 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having a family member in care is difficult, but when the care is as amazing as it is at the Launton Grange Care Home, your mind is easily put to rest. The staff go above and beyond to make you feel welcome as a guest visiting, it is immaculate throughout and you just know your family member is in safe
caring hands! It’s home from home and the manager has the best relationship with her staff and residents and you can just tell how much she wants to be there and how it is so much more than a job because of how much she cares. Nothing is too much trouble, she is welcoming and professional and instantly makes you feel safe. This was my third visit and you can see the job the manager is in brings out the best in her, so both her staff team and the residents get the person-centred care they require and need! Today was my god Mum's 81st birthday, the manager came in on her day off she made sure everything was set up and perfect! It was amazing! Highly recommend the Launton Grange care Home, 10/10.
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Review from David W (Son of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Launton Grange are true professionals. The care that they showed to my mother over the two-and-a-half years of her residency was excellent.
The kindness and compassion shown to my mother and the family in her last few months were above and beyond. We will be forever grateful.
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Review from T S (Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my time living at Launton Grange. The staff are caring and full of fun.
Reply from Charlotte Jackson, Customer Care Administrator at Launton GrangeThank you for taking the time to send in a review, we are so happy to have you as part of the Launton Grange family.
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Review from L S (Respite Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy living at Launton Grange with all the carers at the home.
Reply from Charlotte Jackson, Customer Care Administrator at Launton GrangeThank you for taking the time to send in a review, we are so happy to have you as part of the Launton Grange family.
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Review from D Y (Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy staying here. The staff are kind and always respond with courtesy and respect.
Reply from Charlotte Jackson, Customer Care Administrator at Launton GrangeThank you for taking the time to send in a review, we are so happy to have you as part of the Launton Grange family.
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Review from R S (Niece of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has only been at Launton Grange for a few weeks. He has settled well. It has been a big change for him, but I have seen him more relaxed each time I visit, especially yesterday after he enjoyed his haircut in the salon and a nice glass of wine with lunch. He wasn't keen to move as he was settled
down South in another home, but I now see and feel the move has been just what he needed, and able to see his family much more. Thanks to Launton Grange and all the staff, who are excellent.
Reply from Charlotte Jackson, Customer Care Administrator at Launton GrangeThank you for taking the time to write such a lovely review. It can sometimes take time for new residents to settle, but we will always do everything we can to learn their needs, wants and interests to make sure that we are the perfect fit for them. In this case, we are so pleased your uncle could settle so quickly.
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Review from D S (Son of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident in Launton Grange for the past eight months or so. His care has been excellent. The facilities are first class, the atmosphere is more like a very nice hotel rather than a care home. He is treated with respect and kindness by all the staff and enjoys a full array of activities
and entertainment (a daily film in the cinema room is a highlight for him). We are highly satisfied with his care.
Reply from Charlotte Jackson, Customer Care Administrator at Launton GrangeThank you for taking the time to write such a lovely review, we are so pleased that your dad is happy and settled with us and taking full advantage of the facilities at Launton Grange. Tell him to save some popcorn for us!
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Review from Gail R (Daughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% where my mum should be! Wonderful staff, wonderful facilities and nothing is too much trouble.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for leaving a review, we are 100% thrilled to have your mum live with us!
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Review from Georgia E (Great-granddaughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I believe my nan has been placed in an environment that is perfect for any dementia patient. The staff are the most welcoming and very kind and loving towards every resident in their care. They support my nan emotionally and physically. Amazing living area, food, and facilities for guests and residents.
5-star quality.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for leaving such a lovely review, it is a privilege to be able to support our residents and we are so pleased to have your nan live with us and take advantage of everything we have to offer.
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Review from Chris E (Grandson of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my nan to Launton Grange as we felt she wasn’t being properly cared for at her previous home.
Launton Grange is beautiful, clean, and tidy. All the staff are friendly and caring and couldn’t be more helpful.
The care my nan has received since arriving has made such a difference to her health
and mental well-being.
Reply from Terri Kidd, PR Executive at Launton GrangeWe are sorry that your nan had a bad experience of care previously but thank you for trusting us to give her the best care, we are so pleased that we could make such a difference. Thank you for your kind words.
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Review from Peter V (Son-in-law of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After an anxious start, my mother-in-law has settled in well, she is still occasionally confused, but the added stimulation of activities surrounding her and including her have helped this process. The staff are all very caring/helpful, and the environment is beautiful.
Reply from Terri Kidd, PR Executive at Launton GrangeWe know that it can take time for a resident to settle into a home, especially if they are anxious about moving, so we will always do all we can to support and ease them into daily life with us and do everything we can to help them settle. Thank you for letting us know that it works!
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Review from David B (Husband of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very caring staff, good facilities. To improve I feel that more information could be provided about basic safety e.g about how to respond to fire alarms, (especially in each bedroom) and making sure respite residents are made aware of what is going on each day.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for taking the time to write a review, we will absolutely take your comments on board, but if you do have any specific concerns please don’t hesitate to speak to our team, who will always be happy to help.
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Review from A W (Son of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at the Launton Grange Care Home for over two years and the staff have been amazing in their care and dedication they have shown towards him. The home is well-run and I would not hesitate to recommend it to anyone looking for a caring home for a relative or loved one.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for taking the time to leave a review, it’s lovely to hear that your father is well-settled here with us. We will pass your review to the team at Launton Grange.
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Review from Philippa S (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Searching for the right care home for a loved one is a challenge but from the moment you arrive at Launton Grange the property and grounds are welcoming and when you go in it feels like a hotel/home from home. It’s safe and secure.
Accommodation is perfect, clean, well equipped.
The social areas
and dining areas are comfy, homely.
The staff are amazing. Friendly, caring (not just for the residents but for the families too).
Launton Grange offers peace of mind that you can be sure that you or your relative will be well looked after.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for taking the time to write such a lovely review, we couldn’t ask for more! We like to think of Launton Grange as one happy family, made not just of staff and residents but also their families. You are always welcome to join us and we are glad that we are able to give you the peace of mind that they are safe and cared for.
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Review from Henry W (Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
We are very well looked after by the nice staff.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you so much for your review. We’re so pleased that you feel well looked after at Launton Grange.
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Review from R W (Son of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The actual care staff are lovely but they are vastly understaffed to the point that we have safety concerns. Residents are regularly left unattended in the day room while staff are dealing with personal care on wings. The food is good, and very fresh and they do cater for fussy eaters! The laundry is
done regularly and well but items of clothing do go missing on a regular basis. The overall experience is good but could be improved.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for your feedback. We pride ourselves on giving the very best care to our residents and their loved ones, so we appreciate you getting in touch. Please be assured that our staffing levels are based on the needs of our residents and generally run above the required allocation. The Home Manager at Launton Grange would be more than happy to discuss these concerns with you in person and at your convenience so please do not hesitate to contact her should you wish.
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Review from C S (Daughter of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has spent two weeks at Launton Grange by way of respite care. the whole admission process and quality of care have been first-class. Thank you.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for taking the time to write a review, we are glad we could offer a first-class experience. Dad will always be welcome at Launton Grange, whether that should be for another period of respite care or just for a coffee and a chat.
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Review from Linda N (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always very impressed with the standard of care and facilities.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for your review – we always aim to impress and it’s nice to hear we achieve it!
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Review from Sandra C (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good facilities, room excellent and happy and helpful staff. Thank you for looking after my sister so well.
Reply from Terri Kidd, PR Executive at Launton GrangeThank you for your lovely review, we are glad we could look after your sister and give you some peace of mind.
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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Launton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for Launton Grange is calculated as follows: ( (194 Excellents x 5) + (44 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Launton Grange is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (2)

Annie

Annie Hogg

Job Title: Front of House Manager Joined: 2020

Annie is the Front of House Manager at Launton Grange

Aimee

Aimee Oram

Job Title: Activities Coordinator Joined: 2024

Aimee is an Activities Coordinator at Launton Grange.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Launton Grange to verify any information. View our terms and conditions. Launton Grange has an Enhanced Service - more info.