Launton Grange

Skimmingdish Lane, Bicester OX26 4AE
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9.8 82 Reviews
  • Launton Grange, Bicester
Launton Grange is an All-inclusive lifestyle care home located in Bicester. The home features luxurious social spaces and attractive décor, while maintaining the feeling of a warm and welcoming home.
The home provides various activities to keep the residents engaged.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1565

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Launton Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Zoe Spillane (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Launton Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Launton Grange has plenty of onsite parking for visitors.

Launton Grange Reviews (82)

9.8

Launton Grange has a Review Score of 9.8 (9.788) out of 10, based on 25 reviews in the last 2 years.
Over all time Launton Grange has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Launton Grange
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Total of 82, showing 21-40
Review from D S (Son of Resident) published on 15 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident in Launton Grange for the past eight months or so. His care has been excellent. The facilities are first class, the atmosphere is more like a very nice hotel rather than a care home. He is treated with respect and kindness by all the staff and enjoys a full array of activities
and entertainment (a daily film in the cinema room is a highlight for him). We are highly satisfied with his care.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for taking the time to write such a lovely review, we are so pleased that your dad is happy and settled with us and taking full advantage of the facilities at Launton Grange. Tell him to save some popcorn for us!

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Review from Gail R (Daughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% where my mum should be! Wonderful staff, wonderful facilities and nothing is too much trouble.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for leaving a review, we are 100% thrilled to have your mum live with us!

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Review from Georgia E (Great-granddaughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I believe my nan has been placed in an environment that is perfect for any dementia patient. The staff are the most welcoming and very kind and loving towards every resident in their care. They support my nan emotionally and physically. Amazing living area, food, and facilities for guests and residents.
5-star quality.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for leaving such a lovely review, it is a privilege to be able to support our residents and we are so pleased to have your nan live with us and take advantage of everything we have to offer.

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Review from Chris E (Grandson of Resident) published on 12 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my nan to Launton Grange as we felt she wasn’t being properly cared for at her previous home.
Launton Grange is beautiful, clean, and tidy. All the staff are friendly and caring and couldn’t be more helpful.
The care my nan has received since arriving has made such a difference to her health
and mental well-being.
Reply from Terri Kidd, PR Executive at Launton Grange

We are sorry that your nan had a bad experience of care previously but thank you for trusting us to give her the best care, we are so pleased that we could make such a difference. Thank you for your kind words.

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Review from Peter V (Son-in-law of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After an anxious start, my mother-in-law has settled in well, she is still occasionally confused, but the added stimulation of activities surrounding her and including her have helped this process. The staff are all very caring/helpful, and the environment is beautiful.
Reply from Terri Kidd, PR Executive at Launton Grange

We know that it can take time for a resident to settle into a home, especially if they are anxious about moving, so we will always do all we can to support and ease them into daily life with us and do everything we can to help them settle. Thank you for letting us know that it works!

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Review from David B (Husband of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very caring staff, good facilities. To improve I feel that more information could be provided about basic safety e.g about how to respond to fire alarms, (especially in each bedroom) and making sure respite residents are made aware of what is going on each day.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for taking the time to write a review, we will absolutely take your comments on board, but if you do have any specific concerns please don’t hesitate to speak to our team, who will always be happy to help.

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Review from A W (Son of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at the Launton Grange Care Home for over two years and the staff have been amazing in their care and dedication they have shown towards him. The home is well-run and I would not hesitate to recommend it to anyone looking for a caring home for a relative or loved one.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for taking the time to leave a review, it’s lovely to hear that your father is well-settled here with us. We will pass your review to the team at Launton Grange.

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Review from Philippa S (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Searching for the right care home for a loved one is a challenge but from the moment you arrive at Launton Grange the property and grounds are welcoming and when you go in it feels like a hotel/home from home. It’s safe and secure.
Accommodation is perfect, clean, well equipped.
The social areas
and dining areas are comfy, homely.
The staff are amazing. Friendly, caring (not just for the residents but for the families too).
Launton Grange offers peace of mind that you can be sure that you or your relative will be well looked after.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for taking the time to write such a lovely review, we couldn’t ask for more! We like to think of Launton Grange as one happy family, made not just of staff and residents but also their families. You are always welcome to join us and we are glad that we are able to give you the peace of mind that they are safe and cared for.

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Review from Henry W (Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
We are very well looked after by the nice staff.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you so much for your review. We’re so pleased that you feel well looked after at Launton Grange.

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Review from R W (Son of Resident) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The actual care staff are lovely but they are vastly understaffed to the point that we have safety concerns. Residents are regularly left unattended in the day room while staff are dealing with personal care on wings. The food is good, and very fresh and they do cater for fussy eaters! The laundry is
done regularly and well but items of clothing do go missing on a regular basis. The overall experience is good but could be improved.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your feedback. We pride ourselves on giving the very best care to our residents and their loved ones, so we appreciate you getting in touch. Please be assured that our staffing levels are based on the needs of our residents and generally run above the required allocation. The Home Manager at Launton Grange would be more than happy to discuss these concerns with you in person and at your convenience so please do not hesitate to contact her should you wish.

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Review from C S (Daughter of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has spent two weeks at Launton Grange by way of respite care. the whole admission process and quality of care have been first-class. Thank you.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for taking the time to write a review, we are glad we could offer a first-class experience. Dad will always be welcome at Launton Grange, whether that should be for another period of respite care or just for a coffee and a chat.

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Review from Linda N (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always very impressed with the standard of care and facilities.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your review – we always aim to impress and it’s nice to hear we achieve it!

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Review from Sandra C (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good facilities, room excellent and happy and helpful staff. Thank you for looking after my sister so well.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your lovely review, we are glad we could look after your sister and give you some peace of mind.

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Review from E W (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Launton Grange is a lovely home for my father-in-law. He gets excellent care and enjoys the activities organised he particularly likes the cinema. We all had a lovely evening at the recent cheese and wine party another successful event organised by the brilliant activities coordinator.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for leaving this lovely feedback for Launton Grange. It's great to hear that your father-in-law is enjoying the varied activities program in the home we hope he's been able to watch some of his favourite movies in the cinema room! We're so glad you all had a good time at the Cheese and Wine Evening, and we hope to see you all again soon for the next event.

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Review from B W (Son of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad seems to have settled in well although it has taken a bit of time. He has made a number of new friends. The activities are more female based hopefully more activities for males could be introduced. The staff are excellent, very caring and enjoy their work.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you so much for your review. We're so glad to hear that your dad has settled in at Launton Grange and is forming new friendships in the home. We'll be sure to pass on your feedback regarding the activities in the home to the team if your dad would like to do any specific activities, please don't hesitate to tell our Activities Coordinator who would be happy to organise something for him. Thanks again!

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Review from K C (Granddaughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst visiting my nan and gran I had the opportunity to join in the Cheese and Wine evening. The residents looked very happy and the staff make a lot of effort. A wonderful social event which everyone really appreciated. Thank you.
Reply from Charlotte Jackson, Customer Care Administrator at Launton Grange

Thank you for your review. We're so pleased to hear that you, your nan and your gran enjoyed Launton Granges Cheese and Wine evening. The team at Launton Grange are always there to listen to what activities and events our residents and their families want to do next please don't hesitate to let them know if your or your loved ones have any ideas. Thanks again!

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Review from Gillian S (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been at Launton Grange for six months now, Mum is very happily settled. The facilities and care are fantastic. The staff are wonderful and extremely helpful, and the links with GPs, hairdressers and chiropodists are very effective. Mum is establishing good relationships with staff and residents
and is appropriately encouraged to join in activities when necessary. She always appears smartly dressed, clean and tidy and very cheerful. Thank you, everybody.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your review. We’re so happy to know that your mother has settled in and forming new friendships in the home. We hope your mother is enjoying the activities on offer and being pampered in the home’s salon! Thank you again.

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Review from Shelly R (Granddaughter of Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since arriving at Launton Grange a couple of weeks ago, my grandad has been made to feel very welcome. It definitely has a home-from-home feel about it. The staff all seem lovely and put us at ease with settling my grandad in. I would highly recommend Launton Grange to others.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your lovely review and recommendation. Our care team at Launton Grange is dedicated to making our residents’ transition into the home as easy and stress-free as possible, so its great to hear that your grandad felt welcome in his first few weeks with us. We’ll be sure to pass along your message to the team.

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Review from R L (Relative of Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Place and grounds are lovely and well kept.
Staff are very friendly.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Launton Grange.

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Review from J R (Granddaughter of Resident) published on 12 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grannie likes the singing and the cakes. The people are lovely, very kind and very welcoming. Clean and tidy, and the bedrooms are large and spacious.
Treat Grannie well and check in to make sure she is ok.
Reply from Terri Kidd, PR Executive at Launton Grange

Thank you for leaving such a kind review for Launton Grange. We’re so glad your grannie is enjoying her time living with us – and the delicious cakes baked by our kitchen team! We’ll be sure to pass on your message to the team.

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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Launton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Launton Grange is calculated as follows: ( (244 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 293 Ratings = 4.788
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Launton Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (3)

Annie

Annie Hogg

Job Title: Front of House Manager Joined: 2020

Annie is the Front of House Manager at Launton Grange

Zoe

Zoe Spillane

Job Title: Home Manager Joined: 2023

Zoe is the home manager at Launton Grange

Aimee

Aimee Oram

Job Title: Activities Coordinator Joined: 2024

Aimee is an Activities Coordinator at Launton Grange.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Launton Grange to verify any information. View our terms and conditions. Launton Grange has an Enhanced Service - more info.