Castor Lodge Care Home

Splash Lane, Castor, Peterborough PE5 7BD
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9.6 43 Reviews
  • Castor Lodge Care Home, Peterborough
Set in the picturesque village of Castor on the edge of Peterborough, Castor Lodge Care Home combines luxury living with exceptional residential, dementia, and short-term respite care. With beautifully designed interiors, first-class facilities, and a warm, welcoming atmosphere, Castor Lodge is a place where residents truly feel at home.

The home is thoughtfully designed to support comfort and wellbeing, featuring spacious en-suite bedrooms, elegant lounges, landscaped gardens, a cinema room, hair salon, and private dining spaces—perfect for special family occasions.

At Castor Lodge, the dedicated care team takes time to get to know each person, delivering compassionate, personalised care in a relaxed and friendly environment.

Residents enjoy a vibrant lifestyle with a varied programme of meaningful activities, from live music and baking to gentle exercise classes and outings into the community. Whether it’s sharing stories over tea or relaxing in the sunshine on the terrace, life at Castor Lodge is about enjoying each day in a meaningful and supportive environment.

Castor Lodge is also proud to support the wider community as the main sponsor of the Peterborough Dragon Boat Festival 2025, held in aid of Sue Ryder, and as a sponsor of the Peterborough Celebrates Festival in partnership with Nene Park Trust.

If you’d like to find out more about life at Castor Lodge or have any questions about care options, the team will be happy to help.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1800
  • Self-Funded Residential Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1550 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1850

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Castor Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Priya Jassar (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • Visitors welcome, please see the latest visiting policy on the website.

Parking

  • There is a large on-site car park.

Castor Lodge Care Home Reviews (43)

9.6

Castor Lodge Care Home has a Review Score of 9.6 (9.623) out of 10, based on 14 reviews in the last 2 years.
Over all time Castor Lodge Care Home has 43 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Castor Lodge Care Home
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Total of 43, showing 21-40
Review from Michelle H (Daughter of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home are always very welcoming, there is always a lovely, warm atmosphere. The range of activities varies from week to week which accommodates most people and the quality of the care given is done with empathy and compassion. Each resident is treated with respect and as an individual.
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Review from L E (Daughter-in-law of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my professional and personal experience, I have visited many care homes and I know an exceptional one when I see it. Castor Lodge Care Home is one. The management team are dedicated to providing a safe, caring, happy and stimulating environment for the residents and they encourage high standards
from all their staff. Relatives and carers are warmly welcomed and supported and communication between them and the home is good. We, as her family, are always confident that t he very best is being provided for our dear mother-in-law at Castor Lodge.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you so much for your lovely review. Your thanks and appreciation of our amazing team will be shared and very welcomed.

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Review from Thane P (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved here in August. It was a huge thing for her so close to her 102nd birthday. From the very first moment, she was made welcome and to feel safe and at home. She loves Castor Court, has made friends and looks so well now. Sprucely turned out, treated with respect and dignity. Our relief
is palpable.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you for your kind review. It has been our pleasure to welcome you all to our ever-growing family.

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Review from R M (Respite Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greeted by the customer relations manager on arrival on 18th July 2022, suitcase and clothes were unpacked and hung in the wardrobe. All staff are extremely helpful and polite. Food is excellent and well cooked, five-star. The customer relations manager typed a proposal for a magazine. A volunteer was
very attentive to my needs. Experienced urinary incontinence (treated well). Endless supplies of caffè latte in the bistro! The manager is colourfully dressed and smart.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you for your lovely feedback. And it's a pleasure to have you back with us again for another respite stay. We've obviously got those caffè latte's well made.

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Review from S H (Wife of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Never thought a care home could be so exceptional. The building and facilities are as good, if not better than many five-star hotels! The food was outstanding and most enjoyable with a good variety. As for the staff, management and carers, they were all very kind and always available. Very well organised.
Overall
100%. Could you organise the weather better so more time could be spent outside?
Reply from Natalie White, Home Manager at Castor Lodge Care Home

Thank you for taking the time to leave a review for Castor Lodge Care Home, we are very pleased to hear that you are so pleased with our care and support here at Castor. It is our pleasure to care for your husband and we are also hoping for more sunny days to enjoy our beautiful garden.

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Review from D B (Husband of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very content with the care afforded to my wife. This is supported by our three sons and the whole family, including her brother and sister.
Reply from Natalie White, Home Manager at Castor Lodge Care Home

Thank you for leaving a review for Castor Lodge Care Home, we are pleased to hear that you are happy with our care for your wife, it is our pleasure to care for her as part of our family here at Castor Lodge.

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Review from Adam F (Son of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
1st experience of a care home. Was looking for 4 weeks' respite for my mum. Was initially wowed by the reception/lobby/outside grounds. Given a tour by the manager and all seemed great, looking back at it now and with more knowledge, there were a few red flags. Was given a strong impression that they
were dementia "experts", yet flooring/bathrooms were in grey which is a big no-no with dementia as it's seen as a big hole by the patient. We booked and pre-paid for 4 weeks. 1st week started seeing things that we weren't happy with including food that was not cut up. Dehydrated as left to decide when they want a drink. Personal hygiene not up to standard. Day trip out with no food or water, expected patients to pay. How does that even work with dementia? thankfully bus driver bought my mum lunch. Removed her from the home after 10 days which caused a lot of stress, manager admitted they didn't have the staff. Looking elsewhere now with a good view of how things shouldn't be done.
Reply from Laura Mills, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you for sharing your thoughts and we certainly take your comments seriously. Caring for someone living with Dementia can be a challenge when we don’t have all of the facts enabling us to best support someone. Given a little more time your concerns would have been quite easily resolved by working with us, as this is often a joint and shared journey for everyone involved. We do try to deliver the best possible care but there are times when things don’t work out due to the complexities of the disease. Again, I can only pass on our apologies that things have not worked out at Castor on this occasion, despite getting it right for so many others. We wish you and your family well in sourcing care elsewhere.

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Review from S C (Daughter-in-law of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is spacious, beautifully decorated and has very good facilities and equipment and care. The grounds are beautiful and Father-in-Law has been allowed to purchase bulbs/flowers etc. and have them planted in the grounds.
He is thoroughly enjoying everything about the home.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you so much for your support. You have all become such an integral part of our growing family.

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Review from Linda S (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of Castor Lodge Care Home was wow. It seems more like a quality hotel than a care home from the well-designed interior to the quality of the meals. My father has been here since shortly after opening and it's a weight off all our minds that he is in a safe place and so well catered
for.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

It has been a pleasure to get to know you all as a family and we are very grateful for your support.

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Review from M C (Son of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful home with beautiful decor and plenty of space in both communal areas and private rooms. Care quality is excellent. Looking forward to seeing more friends joining Dad at Castor Lodge Care Home.
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Review from A G (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities are excellent, with lots of space and lovely rooms. Staff are amazing and always happy to help, answer a question or get anything the resident or family need. We love the fact that all the family are made to feel very welcome. There is always someone to make a drink and make us feel comfortable.
We are able to make special family memories together even though Mum is no longer in her own home.
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Review from D E (Son of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been really happy with the home, the staff, the food and the management.
Extremely helpful and accomodating.
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Review from Arlene A (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in Castor Lodge Care Home for two weeks but is very happy with the care she has received in that time.
The staff and carers are very attentive and are always happy to answer any questions.
The home is beautiful and very comfortable in a very nice setting.
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Review from E E (Husband of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having checked many care homes we finally found Castor Lodge. We were warmly welcomed on our visit, shown around the home and discussed all the ins and outs. We were given a homely welcome when my wife came in for respite. We have enjoyed the open and family feeling of the home and continued my wife's
stay.
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Review from Sydney S (Son-in-law of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
He has been looked after so well since he came here as one of the first residents. From the outset, he was treated as a member of the 'Castor Lodge' family.
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Review from P E (Son of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, excellent facilities and very caring staff.
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Review from Maralyn G (Friend of Resident) published on 17 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just walking through the front door was an experience. One couldn’t fail to be impressed.
Even six-stars would be inadequate. The staff were all very welcoming and friendly, and the decor is exquisite. It would be a privilege to reside there.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you so much for your kind words and very glad your visit to us went well. We look forward to seeing you again very soon.

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Review from G M (Son of Resident) published on 28 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities are superb and mirror those in a five-star hotel. Coupled with these are caring and attentive staff, good food and lovely rooms and grounds. Covid restrictions limit visits and activities, but staff do their best to provide activities for residents. The manager, in particular, took time
to listen to us and help in contacting relatives living abroad. We are very impressed indeed.
Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for taking the time to write a review for Castor Lodge Care Home. We appreciate all comments and feedback. We are delighted to hear how pleased you are with our home and the facilities at Castor Lodge. It is our pleasure to care for your loved one as part of our Castor Lodge family, and I will pass your kind comments on to the staff team. We are all eagerly anticipating the easing of Covid restrictions, which will hopefully permit us to open to more visitors and enable the provision of an even greater breadth of activities and outings for residents.

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Review from Rachel M (Daughter of Resident) published on 5 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the team at Castor Lodge Care Home more highly.
From the moment I first made my enquiry with the customer relations manager regarding my mother coming into Castor Lodge my experience has been wonderful.
Every question was answered, my tour was wonderful and the ongoing support and
comfort from all the staff at a very difficult and emotional transition has been exceptional.
The nursing care which is needed for my mother is also so good.
My mother is settling in well as a result of all the support, kindness, friendly, smiling faces at Castor Lodge.
Reply from Laura Mills, Customer Relations Manager at Castor Lodge Care Home

Thank you for taking the time to write a review for Castor Lodge, we are delighted that you are pleased with the welcome your family has received. It's wonderful to see your mother settling in so well to life at Castor Lodge. I will pass on your kind comments to the staff team.

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Review from Matthew H (Son of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's in a perfect setting and environment. A wonderful atmosphere, very friendly, helpful staff that go out of their way to help. If there's such a thing as a near-perfect heaven Castor Lodge Care Home is it. Five-star all the way.
Reply from Nogi John, Home Manager at Castor Lodge Care Home

Thank you for taking the time to write a review for Castor Lodge Care Home, we are delighted to hear how happy you are with the care and support that your loved one is receiving. I will pass on your kind comments to the care team.

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Castor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Castor Lodge Care Home is calculated as follows: ( (139 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 163 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.813 Points relating to the number of positive Reviews for Castor Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 13 Positive Reviews ÷ 16 = 0.813
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (3)

Priya

Priya Jassar

Job Title: Home Manager Joined: 2024

Priya has a genuine passion for providing outstanding care, her focus is on creating a warm and welcoming environment for everyone at Castor Lodge. Her dedication to improving the lives of residents is at the heart of everything she does. Priya is supported in her role by our experienced operations team.

Susan

Susan Roberts

Job Title: Receptionist Joined: 2021

Susan is one of the first people to greet you on arriving at the home. With a sunny disposition and loves getting to know people from all walks of life.

Morgan

Morgan Hicks

Job Title: Senior Customer Relations Manager Joined: 2019

Our dedicated Senior Customer Relations Manager is Morgan Hicks, Morgan will be your first point of contact for making an enquiry for care at Castor Lodge. Morgan can also help you through the whole journey of moving into our home, this includes: Answering any questions you have, helping to organise the move into our home and ensuring you or your loved one settles into life at Castor Lodge. All our Customer Relations Managers are Dementia Friends or Dementia Champions and will happily share their knowledge and experience of caring for people who are living with dementia. Whether it’s signposting, assistance and advice or just a friendly ear, Morgan is here to talk you through anything you need.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castor Lodge Care Home to verify any information. View our terms and conditions. Castor Lodge Care Home has an Enhanced Service - more info.