Signature at Hendon Hall

I have been working in the care sector for over 20 years, and for over five years now, I have been proud to be part of the Signature family. My journey within Signature has allowed me to experience both sides of Residential Care Management and Hospitality Management giving me a well-rounded perspective on delivering exceptional care and service to residents and their families. In my new role as General Manager at Signature Hendon Hall, I am passionate about ensuring that all residents receive the highest standard of care and support. I believe in fostering a warm, person-centred approach that allows every individual to feel valued and live a fulfilling life. I look forward to getting to know all of the residents and their loved ones personally.

After qualifying with a Master in Nursing Science in 2012, I have been lucky enough to work throughout the UK and Australia within a wide range of specialities including accident and emergency, private health care, a maximum security prison and within a hospice. Whilst at the hospice, I moved quickly into management and became responsible for a team of wonderful nurses and carers, delivering specialist end-of-life care and symptom management to those with life-limiting diseases. I also led infection control, to ensure practice on the wards was both safe and up-to-date with any policy changes. I have worked in the care sector all my life and couldn’t imagine doing anything else. There is nothing more rewarding than making a positive impact on the lives of others and witnessing this first-hand. I have a clear passion for person-centred care, empowering others to become active participants and this is why I was attracted to Signature at Hendon Hall due to its ethos and values. I look forward to the challenges a new home represents, joining a fabulous team and the relationships that we will build with residents and their loved ones.

I have been lucky enough to have worked for Signature since 2018 and have had the pleasure of working for this great company, who have encouraged and mentored me to take the next step in my career. I am truly excited to be starting at Hendon Hall, working alongside a caring and empathetic team who all share the same ethos and values for delivering the best care possible. I have worked in the care sector for over 20 years, which has given me a great foundation and understanding to enable me to deliver the highest standards of person-centred care, ensuring our residents enjoy a fulfilling life. I am passionate about ensuring our residents get the best out of every day and believe they can achieve anything with the right support, due care and attention. I feel passionately that our residents and their loved ones receive the right support and holistic advice whilst on their Dementia and Alzheimer’s journey and the team at Hendon Hall offer this support with compassion and dignity in this wonderful and luxurious setting.

I have worked in care for 12 years, having started first in domiciliary care, then as a Care Assistant in a care home where I progressed to Team Leader. I gained my NVQ2 in Health and Social Care during this time. I have mostly worked in dementia care. Prior to that, I had worked in business administration, but I felt that due to having three children, care would suit me better. Having come from Africa where care homes are not available when my grandad became unwell, I wished more support could have been available for him. I now work in memory of him and give 100% to make him proud. When I joined Signature, I was looking for progression and development. I started as a Care Supervisor, then was promoted to Assisted Living Care Manager. The growth I desired has been available to me and I am excited to progress even further in the future. I have learnt a lot and I work with a great group of people who really feel like a family.

With over 20 years in premium hospitality, I transitioned to the care industry, finding my true calling at Signature. Signature reflects the luxury standards I value, and it’s deeply rewarding to care for the elderly. I love engaging with residents, guided by genuine empathy, always striving to provide the best for them. I believe my role serves as a vital connection between the home, its residents and their loved ones, ensuring everyone feels supported and cared for in the best possible way.

After working in the licensed trade for 25 years, I joined Signature at Bentley House, before transferring to Signature at Barnet (now Avery Barnet Grange Care Home) for their opening. During this time, I entered the NACC Chef of The Year competition, reaching the Regional Finals in 2021, 2022 and 2023 and progressing to the National Finals in 2021 and 2023. What I enjoy most about Signature at Hendon Hall is the interaction with the residents. I feel this is a major highlight, as I get to know them individually and can discuss their dietary needs. Doing so, I am about to find out their likes and dislikes, which I can then share with the rest of the kitchen team, therefore providing the best dining experience possible, whilst fulfilling their nutritional requirements.