Signature at Hendon Hall

Ashley Lane, Hendon, London NW4 1HG
Review Us
9.8 49 Reviews
  • Signature at Hendon Hall, London
Signature's luxury care home in Hendon features 102 private apartments for senior living, including 46 one-bedroom suites. They ensure that people can continue to enjoy a high quality of life with the help and care they need. Although residents have access to state-of-the-art facilities, the period features of the Grade 2 listed building have been preserved to promote the rich history of the area.

Signature at Hendon Hall offers a full activities programme to keep residents active and engaged. Dining options include a formal restaurant, an informal café and bistro, as well as a private dining room for family functions and special occasions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1900
  • Self-Funded Residential Dementia Care: from £2400
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £2400

These prices are only a guideline, please contact Signature at Hendon Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Orla Green (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (10)
  • Single Rooms with Ensuite Wet Room (82)
  • Couples/Companion Rooms with Ensuite Wet Room (10)

Parking

  • On-site underground car park

Signature at Hendon Hall Reviews (49)

9.8

Signature at Hendon Hall has a Review Score of 9.8 (9.785) out of 10, based on 38 reviews in the last 2 years.
Over all time Signature at Hendon Hall has 49 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Signature at Hendon Hall
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Total of 49, showing 21-40
Review from Laurence M (Son-in-law of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent, luxurious and caring environment with staff of the highest quality who put the residents first and make them feel very special. Such standards of care give huge comfort to family members knowing their relative is being so well cared for. My only criticism is the food which is often quite
unappealing and not very tempting. It shouldn't be difficult to improve the food.
Reply from Rakhee Popat, Client Liaison Manager at Signature at Hendon Hall

Thank you so much for your lovely feedback about our home and care! We do have 3 choices of mains during lunch service and 2 choices of mains during dinner service. We also have the light bites menu throughout the day which is another option. We are not aware of any food concerns from your relative so will go and speak with her to see if we can offer food choices more to her liking.

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Review from Jon F (Son of Resident) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd like to take this opportunity to wholeheartedly thank you for all the hard work you've done to make my mum's transition into Signature Care Home such a pleasant one, two months ago when she fell ill I started to build a team of professionals around us to help her and us, I came to see you and during
our first meeting I knew that she would be in great hands since then the service, care and compassion you have provided us has been nothing short of first-class, you've been so patient and understanding throughout the process. I'd also like to extend my sincere gratitude to the team of nurses there who acted with such speed and professionalism when she became dangerously ill, I would also like to thank the entire team that has welcomed her back with such love.
Signature at Hendon together with its team really is an amazing place and I now have peace of mind that my mother is in the best possible place.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you so much for this lovely message. We are very grateful and delighted mum was able to come back to us after her hospital stay. Best wishes to you and the family.

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Review from D S (Son of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed two weeks after being in hospital for a month. The handover from hospital was done really well by the home but obviously not by the hospital. The facility is amazing like a 5-star hotel.
The staff were attentive as much as they could be as Mum spent time in her room initially.
She then
enjoyed the outdoor areas when the weather allowed it.
All in all, she was really well looked after.
Reply from Rakhee Popat, Client Liaison Manager at Signature at Hendon Hall

Thank you so much for your lovely review! We will pass your feedback on to all of our staff. We are so glad mum's getting better and will continue to look after her at Hendon Hall!

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Review from J S (Daughter of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been suffering with dementia for the past few years and having tried care at home we couldn't manage looking after her safely and well enough to keep her happy. Reluctantly we decided to move her to a care home where dementia care has a good reputation. Mum moved into Signature at Hendon
Hall in February. It's not been an easy move for any of us but we see that Mum is very well looked after and as the dementia is getting worse and Mum gets harder to manage the carers are always supportive to Mum and to us too. We feel Mum is stimulated by the activities and events there and she enjoys the food. So all in all it has given us some peace of mind and we can visit her and leave her there feeling she is in the best possible place for her now.
Reply from Rakhee Popat, Client Liaison Manager at Signature at Hendon Hall

Thank you so much for your lovely review and we appreciate you taking your time to support other people's decision-making when they are looking at a home for themselves/their loved ones. It's a pleasure to have your mum here with us at Hendon Hall and it's always great to have catchups with you and your family when you visit!

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Review from Irena A (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In October 2023 my family chose Signature at Hendon Hall for my father to spend some time convalescing after a spell in hospital. The Client Liaison Manager, Rakhee, was wonderful – professional, calm and welcoming and went out of her way to make sure Dad’s transition from hospital to his room was seamless.
The
elegant surroundings allow family members and friends to feel at ease when visiting. All the carers and nurses are fantastic; warm, engaging, sympathetic and patient. My father only spent a short time at Signature but we had no hesitation to use Signature again in January 2024 when my mother had a fall and needed a safe space to recuperate after the hospital. Mum’s room was bright, and contemporary and had a small living room which was perfect for visiting. When she felt stronger Mum thoroughly enjoyed the cinema room and having a spa bath. We would like to convey a huge thank you to all the staff who looked after her.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you very much for taking the time to write such a lovely message. Your kind words will be forwarded to the team. Best wishes.

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Review from Cynthia S (Respite Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed in Hendon Hall for 3 weeks following a hospital stay. I was recovering from a fractured pelvis and needed respite care before returning home. The food was good, the staff were very pleasant and helpful. I especially enjoyed the pet therapy, exercise class and talking to other residents. My
dog was allowed to visit me regularly, which was very important to me.
I was able to invite friends for a private lovely afternoon tea which was greatly enjoyable.
I would recommend Hendon Hall both as a live-in care home and for respite. Thank you, Hendon Hall.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you so much for your kind review, your comments will be passed to the team. It was so lovely having you here with us and are welcome to visit any time. All the best to you and your family.

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Review from Jeffrey B (Son of Resident) published on 13 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Hendon Hall after being in hospital.
The improvement was almost immediate and palpable.
The care has been outstanding.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you very much for taking the time to submit a review; we really appreciate it. It has been great to see the improvement. Best wishes to you.

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Review from Jonathan M (Son of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in a month ago and she's settling in really well. She really likes her room, the food is nice, especially the soups, and she's made a few friends already. She's particularly impressed with the staff - she says they are excellent and yesterday she told me that it's already feeling like home.
One thing she asked me to mention, although it doesn't affect her, is that wheelchair users have found the accessibility of the bathrooms, specifically the handbasin, is not great. Overall, we're really happy.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you for taking the time to provide lovely feedback. It is a pleasure having mum with us. Your comments will be passed on, thanks again. Best wishes.

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Review from Selma W (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I first got in touch with the manager in the summer and she was very kind and friendly. She understood our needs and explained everything in detail. My brother-in-law and husband had a look at the home for both their parents originally. Now my father-in-law has lived there since November. I visit regularly
and love the place. I have fun having drinks, coffee and lunches with him. The only sad thing is that my dear mother-in-law didn’t make it there. The manager was amazing and so is everyone else who looks after him now.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you so much for your kind words, it has been lovely working with you and being able to offer such a fantastic environment for your father-in-law, who is a delight to care for. Best wishes to you and the family.

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Review from Alan W (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the staff at Signature at Hendon Hall for organising a wonderful birthday party in the function room for family and friends. The services, ambience and food were comparable to any five-star restaurant. An enjoyable occasion for all.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you for taking the time to feedback after the birthday party. Your kind comments will be passed on to the team. Much appreciated.

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Review from Dianne T (Power of Attorney of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I are so very impressed with everything to do with Signature at Hendon Hall. The staff are truly amazing and you can feel a strong sense of unity and a family atmosphere which exudes from everyone. We were very worried as to how our friend would cope and resist Hendon Hall. Everyone greets
her with such genuine care that we can relax knowing she is happy, although she does still think that she will be going home soon!
We have heard from one or two of the guests that the food is not very good, but have not experienced this. When we visit we on occasions have coffee and cake which is delicious. The decor is like a five star star hotel and 'Care Home'
could not be a better description for Hendon Hall. If there was one thing my husband would improve upon, it would be that the lighting is a bit stark in the rooms. We firmly believe the facility should get top marks.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you very much for your lovely review and valuable feedback. With regards to lighting, as our apartments come unfurnished, our residents have a choice of what lighting they bring with them. We know different people have different preferences with regards to the décor and finishes they prefer. Your lovely friend is a most valued member of our community and we are happy to have her here.

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Review from Jane M (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed with the care for my 96-year-old mother. All the care staff are warm, fun, friendly and always attentive to my mother’s needs. The facilities at Signature are first class, with beautiful lounges and a restaurant with a splendid cinema and bar. My mother really enjoys being stimulated
each day by the entertainment and activities, all of which result in her having a big smile on her face whenever I visit. Thank you, Hendon Hall.
Reply from Rakhee Popat, Client Liaison Manager at Signature at Hendon Hall

Thank you so much for your lovely review, Jane; it's much appreciated!
It's wonderful to get such positive feedback, and I'll be sure to share this with the team. We absolutely adore having your mum here with us!

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Review from Martyn W (Son of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently moved in to Signature at Hendon Hall and I have to say that all the staff handled his admission and care with great professionalism and kindness.


His first month at Signature has been really positive and hopefully he will continue to enjoy his ‘new home’.

Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

It's so helpful for families looking for care to read reviews to help them decide upon which home to choose. So thank you very much for taking the time to write this, it's appreciated.

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Review from L G (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Signature Hendon Hall have all been helpful and supportive in getting our Dad settled. The pre and post-administration was done to the highest level of efficiency. Our father is enjoying all that his new home has to offer; long may it continue.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

We really appreciate your kind comments, thank you. Dad is settling in nicely with the rest of the residents, it's good to see. All the best.

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Review from D W (Son of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my father's 1st month at Signatute Hendon Hall. Everyone here is warm, friendly, professional and caring. The team have made him extremely welcome.
Dad is choosing to experience a variety of new activities. Prior to moving in, he was walking less and missed socialising. At Hendon Hall, he has
met nice people, feels happy and safe in his bright, comfortable, air conditioned apartment and is more mobile enjoying this new environment.
Signature has thoughtfully made the early days as supportive as possible and let him ease his way into his new home, providing for all of his needs with respectful care. Last week we hosted a lunch for 10 in the private dining room for his 90th. The food and wine flowed, it was fun and a good time was had by all.
This is a cool place too! It feels like a cross between a luxury cruise ship and a classy country hotel with the facilities to match.
We are really pleased with the way things have gone so far giving us all comfort and confidence for the future.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you so much for taking the time to write such lovely words. We love having Dad with us, he is a delight. Best wishes.

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Review from Suzanne G (Daughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Hendon Hall after she was in hospital and needed respite care for 4 weeks initially. She settled in quickly and the carers and staff were friendly, kind, attentive and supportive of her individual health needs. Dad came to visit her every day for two months and they took the decision to
both stay at Hendon Hall permanently. Whilst this wasn't an easy decision to make, this has changed their lives for the better. They are always busy with activities, socialising and most importantly they are both well cared for in a safe environment. Thank you to all the staff at Hendon Hall, it is a top-of-the-range care home!
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you so much for your kind words, we are delighted to have such a wonderful couple with us at Hendon Hall. We are so glad you and they are happy.

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Review from J S (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents came here after Dad's back surgery. He is Mum's main carer and they were here for three weeks respite. Despite initial misgivings, they have been happy here. Praise to the supportive staff who have only treated them with kindness and dignity so thank you.
Reply from Julie Chanel, Client Liaision Manager at Signature at Hendon Hall

Thank you so much for your kind review, we enjoyed having your parents very much. Best wishes to you all.

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Review from Susan S (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely surroundings, very friendly, excellent care, attention and management.
Reply from Julie Chanel, Manager at Signature at Hendon Hall

Thank you so much for your kind review. We love having Mum with us here in our beautiful home. Much appreciated.

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Review from Karen M (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome that my parents have both experienced has been exceptional. They have very different needs and the team has worked tirelessly and cheerfully to accommodate their needs. Every member of staff has been delightful. They all seem to take enormous pride and joy in their work and make every effort
to get to know new arrivals.
Reply from Julie Chanel, Manager at Signature at Hendon Hall

Thank you very much for taking the time to write a lovely review of our wonderful home. It is a delight having your parents with us. We will pass your kind comments on to the team. Thanks again.

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Review from Steve H (Son of Resident) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ok, so I really want to try and express how much Signature Hendon Hall has changed our lives, but 1000 words simply isn’t enough. My mother was a danger to herself and we were at ‘wits end’ worrying about the next emergency call. Mum was sadly a frequent emergency inpatient at hospital, owing to frequent
falls.
So finally, we decided to search for a care home. We looked at three homes and quickly decided on Hendon Hall.
Mum has now been at Hendon Hall for nearly two months and she’s a changed woman, meeting new friends and some old friends who are now residents! A game of bridge, the garden, outings, many activities (including an in-house cinema); it's making me emotional writing this. She has now got loads of conversation and is walking again with her walker.
Almost forgot to mention, the whole team are top-notch. Simply nothing’s a problem. We love them all and thank them so much.
Reply from Julie Chanel, Manager at Signature at Hendon Hall

Thank you so much for taking the time to write this review, we are so pleased you are happy and we love having Mum with us, she is a delight. We really appreciate hearing your kind words and will pass this to the team. Thanks again.

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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Signature at Hendon Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Signature at Hendon Hall is calculated as follows: ( (357 Excellents x 5) + (82 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 446 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Signature at Hendon Hall is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Orla

Orla Green

Job Title: General Manager Joined: 2024

I have been working in the care sector for over 20 years, and for over five years now, I have been proud to be part of the Signature family. My journey within Signature has allowed me to experience both sides of Residential Care Management and Hospitality Management giving me a well-rounded perspective on delivering exceptional care and service to residents and their families. In my new role as General Manager at Signature Hendon Hall, I am passionate about ensuring that all residents receive the highest standard of care and support. I believe in fostering a warm, person-centred approach that allows every individual to feel valued and live a fulfilling life. I look forward to getting to know all of the residents and their loved ones personally.

Fiona

Fiona Dennehy

Job Title: Clinical Services Manager

After qualifying with a Master in Nursing Science in 2012, I have been lucky enough to work throughout the UK and Australia within a wide range of specialities including accident and emergency, private health care, a maximum security prison and within a hospice. Whilst at the hospice, I moved quickly into management and became responsible for a team of wonderful nurses and carers, delivering specialist end-of-life care and symptom management to those with life-limiting diseases. I also led infection control, to ensure practice on the wards was both safe and up-to-date with any policy changes. I have worked in the care sector all my life and couldn’t imagine doing anything else. There is nothing more rewarding than making a positive impact on the lives of others and witnessing this first-hand. I have a clear passion for person-centred care, empowering others to become active participants and this is why I was attracted to Signature at Hendon Hall due to its ethos and values. I look forward to the challenges a new home represents, joining a fabulous team and the relationships that we will build with residents and their loved ones.

Lizzi

Lizzi Smith

Job Title: Dementia Care Manager

I have been lucky enough to have worked for Signature since 2018 and have had the pleasure of working for this great company, who have encouraged and mentored me to take the next step in my career. I am truly excited to be starting at Hendon Hall, working alongside a caring and empathetic team who all share the same ethos and values for delivering the best care possible. I have worked in the care sector for over 20 years, which has given me a great foundation and understanding to enable me to deliver the highest standards of person-centred care, ensuring our residents enjoy a fulfilling life. I am passionate about ensuring our residents get the best out of every day and believe they can achieve anything with the right support, due care and attention. I feel passionately that our residents and their loved ones receive the right support and holistic advice whilst on their Dementia and Alzheimer’s journey and the team at Hendon Hall offer this support with compassion and dignity in this wonderful and luxurious setting.

Fathiya

Fathiya Hassan

Job Title: Assisted Living Care Manager Joined: 2022

I have worked in care for 12 years, having started first in domiciliary care, then as a Care Assistant in a care home where I progressed to Team Leader. I gained my NVQ2 in Health and Social Care during this time. I have mostly worked in dementia care. Prior to that, I had worked in business administration, but I felt that due to having three children, care would suit me better. Having come from Africa where care homes are not available when my grandad became unwell, I wished more support could have been available for him. I now work in memory of him and give 100% to make him proud. When I joined Signature, I was looking for progression and development. I started as a Care Supervisor, then was promoted to Assisted Living Care Manager. The growth I desired has been available to me and I am excited to progress even further in the future. I have learnt a lot and I work with a great group of people who really feel like a family.

Steve

Steve Williams

Job Title: Hospitality Manager Joined: 2024

With over 20 years in premium hospitality, I transitioned to the care industry, finding my true calling at Signature. Signature reflects the luxury standards I value, and it’s deeply rewarding to care for the elderly. I love engaging with residents, guided by genuine empathy, always striving to provide the best for them. I believe my role serves as a vital connection between the home, its residents and their loved ones, ensuring everyone feels supported and cared for in the best possible way.

David

David Sharp

Job Title: Head chef

After working in the licensed trade for 25 years, I joined Signature at Bentley House, before transferring to Signature at Barnet (now Avery Barnet Grange Care Home) for their opening. During this time, I entered the NACC Chef of The Year competition, reaching the Regional Finals in 2021, 2022 and 2023 and progressing to the National Finals in 2021 and 2023. What I enjoy most about Signature at Hendon Hall is the interaction with the residents. I feel this is a major highlight, as I get to know them individually and can discuss their dietary needs. Doing so, I am about to find out their likes and dislikes, which I can then share with the rest of the kitchen team, therefore providing the best dining experience possible, whilst fulfilling their nutritional requirements.

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