Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY
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9.8 77 Reviews
  • Littleton Lodge, Cannock
Littleton Lodge provides 24-hour residential and dementia care in a warm and welcoming environment in Cannock in Staffordshire.

The team takes pride in making a real difference to residents’ lives and puts dignity and respect at the heart of its care.

Conveniently located just a short distance from Cannock town centre, Littleton Lodge also serves the nearby communities of Hednesford, Huntingdon, Heath Hayes, Lichfield, and Stafford.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1560

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Littleton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Melissa Hunter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Littleton Lodge has plenty of on-site parking.

Total of 77, showing 21-40
9.8

Littleton Lodge has a Review Score of 9.8 (9.834) out of 10, based on 36 reviews in the last 2 years. Over all time Littleton Lodge has 77 reviews.

Overall Experience

  • 64
  • 10
  • 2
  • 1
  • 0

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge staff organised some wonderful activities leading up to Christmas.
Lots of our members enjoyed all of the fabulous things on offer. The staff are wonderful and nothing is too much trouble.
We are made welcome all year around and look forward to seeing the manager and her staff throughout
the coming year.

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Overall Experience  Overall Experience 5.0 out of 5

My parents initially went into respite at Littleton in November 2022. My dad was apprehensive at first, but the staff were so wonderful to him that within 2 days he didn’t want to go home. They visited again for a lunch recently and were welcomed with open arms, where staff consistently helped them
and remembered their names. The facility itself is superb with incredible attention to detail and an amazing variety of activities. The staff are the icing on the cake though, as the genuine care they have for all the residents is second to none. We are currently trying to sell my parents' house and have looked at other care homes, but nothing compares to Littleton. I think I will be booking my husband and I in there when the time comes. I cannot recommend this place highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place for my grandmother to live. At 98 years old, she needs help with getting dressed and looking after herself. Her room is amazing and the staff are so friendly and helpful. She is the happiest she has been in a while and has been enjoying all the lovely food and stunning facilities.
So lucky to have gotten her a place here!

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Overall Experience  Overall Experience 5.0 out of 5

I don’t think there are enough words to describe how amazing the staff are at Littleton Lodge! My dad has settled in beautifully and is part of everything that the care home has to offer. They have given me my dad back, not only by offering superb care but a whole family. I can’t thank you all enough!

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Overall Experience  Overall Experience 5.0 out of 5

My mom was reluctant to move into a "home" initially, but she has thrived here. Having the company of other residents has helped her no end. I can't speak highly enough of the staff and facilities. We are so pleased we chose Littleton Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is probably now your longest resident. She was very nervous about moving in. The staff are always very patient and caring towards everyone, and nothing is too much effort. The improvement in my mother-in-law mentally and physically is enormous. The staff greatly encourage exercise and
self-help and occupy the resident's mind, so improving their mental capability. We are very happy with the care and attention given to all people involved. Well done, Littleton Lodge.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent, from the cleaning staff up to management; everyone is very welcoming, and nothing is too much trouble for them.
Activities are very good, and they try to encourage everyone to join in.
Rooms very clean and well equipped.
Food is good with daily menus shown.

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Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge Come Dine with us special.
Miners week
My husband and I enjoyed a couple of hours.
Good food, lovely staff, and enjoyable entertainment at the Come Dine with us special.
Well done to all involved.

Reply from Lindsey Rudd, Customer Care Administrator at Littleton Lodge

Thank you for your kind review. We love to welcome guests into the home for our fabulous events, and we are glad the Come Dine With Us was a winner for you!

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Littleton Lodge are always kind, helpful and welcoming. Nothing is ever too much trouble. My mum is happy and enjoys the activities provided.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

Thank you for taking the time to leave a lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

This is an excellent home. Mum is very well looked after and cared for, and it gives us the peace of mind that all her needs are cared for.
All the staff are friendly, polite and extremely professional. There is a wide range of activities available every day to keep Mum busy and occupied. Mum is very
happy here and is well settled. I would thoroughly recommend the home to anyone.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

Thank you for taking the time to send a review for Littleton Lodge; we are so happy that your mum is settled and you have all the reassurance you need that she is happy and cared for.

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Overall Experience  Overall Experience 5.0 out of 5

We visited our neighbour, who has been a resident for three weeks. Words cannot explain the difference in him; he looks ten years younger. He is very settled, exceptionally well cared for and really happy. So much to take part in as activities and crafts galore are always on the daily routine to keep
them occupied. You are made welcome as soon as you enter the building. Nothing is too much trouble, and they encourage you to visit whenever you want and have lunch with them, obviously for a donation, and attend any activity/function taking place.
What more could you ask for - knowing the resident is in a first-class, homely environment with a cinema room and a separate bar. Well impressed, and although he was a neighbour of 35 years plus, we felt uplifted knowing he is in an amazing home.

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Overall Experience  Overall Experience 5.0 out of 5

When Mum required 24-hour care in June 2022, we were fortunate to secure a place in this lovely residential care home. Mum settled quickly in her beautiful room overlooking the garden on the ground floor. Mum was happy and safe, enjoying her food again, putting on weight and joining in all the regular
activities. All the staff were kind, and Mum enjoyed their company. In fact, whenever I took Mum out, she could not wait to get back to "home". When Mum's health deteriorated, the professionalism and compassion of the staff for Mum and respect for her wishes were valued by her family. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I have to say this is the best care home ever as far as I am concerned. It is a real pleasure to visit my relative and see how happy and content she is. Nothing is too much trouble for the staff and they are very friendly and courteous to visitors. You are greeted with a smile and hello. I have even
had them say safe journey home. What I find amazing is the fact you are allowed to even join your relative to have lunch with them.

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Overall Experience  Overall Experience 5.0 out of 5

Since our mum came to Littleton Lodge in May, she has really blossomed. She is so well cared for by the amazing care team and is very happy to take part in all the lovely activities. The family is so happy that she has settled in well and seems genuinely happy.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

This is a wonderful review to read! We know that given the right care and the right environment, all our residents can thrive and blossom, we are so glad your mum joined us and hope she continues to be happy with us for a long time to come.

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Overall Experience  Overall Experience 5.0 out of 5

After arriving at Littleton Lodge, everyone was so welcome, making me feel safe and settled. The flowers in my room were lovely. What a welcome!

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Overall Experience  Overall Experience 4.0 out of 5

My sister has settled into Littleton Lodge and has praise for the way that she has been cared for.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for leaving such great feedback for Littleton Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

The moment I arrived I was made to feel very welcome. The staff can't do enough for you, they are very friendly and helpful. The home is run very efficiently and you can have pets come.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your lovely review, we are pleased that you felt so welcome and it’s lovely that we could arrange for your pet to visit.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent two weeks in May in Littleton Lodge. We were very pleased with the care he receives and would definitely recommend this care home.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you so much for taking the time to leave this review. We're so glad you're satisfied with the care at Littleton Lodge, and we'll be sure to pass your message on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

1. Excellent facilities.
2. Excellent food.
3. Excellent - all care staff etc all times.
4. I wish to extend my stay until after the Coronation in May 2023.
5. I would wish to stay in room 21 my present room

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to send a review, we are so pleased you are so happy with us and we would love to have you stay for as long as you want!

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring and friendly environment. The staff can't do enough to make my father feel comfortable. He has specific requirements and they do everything they can to accommodate his needs. I feel completely happy leaving my father in their care. The home is more like a large family than a care home,
which is just what I want for my father.

Reply from Terri Kidd, PR Executive at Littleton Lodge

A big part of our admissions process is investigating any future resident’s needs so that we know how we can best support them. That way you can feel assured that the home is able to give your loved one all the care and support they need, and it’s so gratifying when we hear that it’s paying off. At Littleton Lodge we think of our staff and residents as one big happy family and it’s great that your father is part of that – don’t forget you are part of the family too!

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Littleton Lodge is calculated as follows: ( (364 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 427 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

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Meet the Team (4)

Melissa

Melissa Hunter

Job Title: Home Manager

Joined: 2024

Melissa is the Home Manager for Littleton Lodge.

Morgan

Morgan Munroe

Job Title: Front of House Manager

Joined: 2024

Morgan is the Front of House Manager at Littleton Lodge.

Jayne

Jayne Booth

Job Title: Activities Co-ordinator

Joined: 2022

Jayne is the Activities Co-ordinator at Littleton Lodge

Lisa

Lisa Smith

Job Title: Care Manager

Joined: 2021

Lisa is the Care Manager at Littleton Lodge.

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