Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY
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9.8 77 Reviews
  • Littleton Lodge, Cannock
Littleton Lodge provides 24-hour residential and dementia care in a warm and welcoming environment in Cannock in Staffordshire.

The team takes pride in making a real difference to residents’ lives and puts dignity and respect at the heart of its care.

Conveniently located just a short distance from Cannock town centre, Littleton Lodge also serves the nearby communities of Hednesford, Huntingdon, Heath Hayes, Lichfield, and Stafford.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1560

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Littleton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Melissa Hunter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Littleton Lodge has plenty of on-site parking.

Littleton Lodge Reviews (77)

Total of 77, showing 41-60
9.8

Littleton Lodge has a Review Score of 9.8 (9.834) out of 10, based on 36 reviews in the last 2 years. Over all time Littleton Lodge has 77 reviews.

Overall Experience

  • 64
  • 10
  • 2
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  • 0

Date Published

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41

Review from Wendy N (Daughter of Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very friendly and helpful, really looked after my dad.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to send a review, we really appreciate it.

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Review from V R (Daughter of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Littleton Lodge for almost two years and in that time I cannot fault the care she was given. The home itself is warm and welcoming and is more akin to a luxury hotel. The facilities are second to none and all rooms decorated to a high quality. I found all the staff devoted and
caring to all Mum's needs. Working as a team, the staff also encourage families to visit and join in with the numerous activities. Thank you all so much for making us all feel part of Mum's Littleton Lodge family.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for such a glowing review! We are very proud of both our facilities and our wonderful team here at Littleton Lodge and to hear it described as a ‘family’ is just right – you are part of the family and you are welcome to visit at any time.

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Review from Abbie H (Granddaughter of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our nan has had the best care possible. The home has a warm and friendly atmosphere, and the staff all go above and beyond. We will forever be grateful to everyone in Nan's final days, where she continued to be treated with the highest of dignity, respect and care possible. Littleton Lodge deserves
the highest ratings, and I would recommend the home to anyone.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your lovely words; we are truly sorry for your loss, but we are grateful to have been a support to your nan and your family at such a difficult time. Your recommendation means a lot to us, and we hope you will feel welcome to come visit and have a cup of tea and reminisce at any time.

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Review from Vicky S (Granddaughter of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge and all the staff are always fantastic whatever time of day you arrive, always a smile and a chat, making you feel at home. The care for everyone is fabulous, and many an activity you can stay and enjoy with your loved one, from bingo to singing and dancing. I can't thank them enough
for all the support, help and understanding they've given me and all of the family, especially my nan.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to write such a lovely review; we are so glad that your nan is able to take advantage of the activities we have at Littleton Lodge and that you feel welcome – we are always happy to have you join us!

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Review from R B (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care dad has received since being at Littleton Lodge has been exceptional. He settled into his new way of life a lot quicker than we anticipated due to being made so welcome. The food here is delicious and nutritious, and dad often has seconds! Special thanks to all the staff for making Dad's life
comfortable at Littleton Lodge. Our last mention to the front-of-house manager for going above and beyond. Nothing is too much trouble.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for this fabulous review, it’s great to hear your dad has settled in so well and enjoying the home comforts. We agree with you, our Front-of-House Manager is an absolute star!

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Review from Dawn F (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love the plan to take my dad to the football. He's so much happier sitting in the day room, joining in the activities. The carers really treat Dad with respect and make him smile. A really nice touch would be if carers could accompany Dad to help us if he has a long hospital visit.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your review, it’s great to hear that your dad is so happy at Littleton. Please, if he has any hospital appointments planned, just let us know, we will always aim to have someone accompany him where possible, as well as arrange transport, it’s an important part of what we do to ensure our residents have an all-inclusive, luxury experience.

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Review from M C (Son of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff. Pleasant, warm and clean environment catering to Mom's needs.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you so much for taking the time to leave this wonderful review for Littleton Lodge.

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Review from B M (Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is done for you. Staff are very helpful and kind.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

Thank you for your review, we will pass your lovely comments to the team at Littleton Lodge.

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Review from P A (Son of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 14 months as a resident at Littleton Lodge during which time she thrived. The standard of accommodation and service has been excellent, more akin to a luxury hotel. The staff were devoted and caring and the variety of support and entertainment is excellent. I would recommend Littleton
Lodge.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to write a review, it’s great to hear that your mother settled so well and that our staff and facilities impressed.

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Review from Ivan W (Son-in-law of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very professional and caring home. The carers are very kind and considerate.
The activity people are always inventing new things for the residents to do keeping the residents active and physically fitter.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your feedback, we are so pleased that we are making such a great impression and having a positive impact on our residents.

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Review from P H (Husband of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly welcome soon overcame her initial trepidation. The carer's attention helped her to settle in. It was good to know that she was safe, being looked after with care, and respect and being treated with dignity. Any problems were dealt with efficiently and without fuss. This well-appointed
care home, the many activities, excellent food and wonderful caring staff are simply the best. I could not hope for anywhere better.

Reply from Charlotte Jackson, Customer Care Administrator at Littleton Lodge

Thank you for your feedback, we will pass your comments on to our team. We know it is so important when a loved one moves into a care home to feel that they are safe and well cared for, and we are so pleased to hear that Littleton Lodge gave you that reassurance. We agree with you, our team really are the best!

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Review from S C (Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very nice place.
Staff brilliant and friendly.

Reply from Terri Kidd, PR Executive at Littleton Lodge

We really appreciate you taking the time to leave this lovely review for our team at Littleton Lodge, thank you!

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Review from D P (Niece of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleton Lodge is the most wonderful lodge you could wish your loved one to be in when needs must. Apart from it being a new build establishment, the facilities are second to none and the building itself has been so well thought out, from layout to decor to the garden. The staff are so approachable
welcoming and caring and truly work as an extended family to your own. The food is beautiful and as a relative said 'it's like the Ritz'! Our relative is so happy in her place and is 'at home' with themselves at Littleton Lodge. I would highly recommend this beautiful place to anyone. Lovely people, first-class residency.

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Review from M L (Resident) assisted by family/friend published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have really been made to feel welcome from the day I arrived at Littleton Lodge. All the staff and management are very warm and caring and treat me with dignity and respect at all times. My family has always felt welcome and are able to visit me at any time. On the occasions I don't feel very well,
the staff always make time for me, and I never feel rushed or that I'm imposing on their time.

Reply from Terri Kidd, PR Executive at Littleton Lodge

It’s great to hear such lovely feedback, thank you! We’re extremely proud of our care team at Littleton Lodge, and all they do for our residents. We’re so glad that you feel you are treated with dignity and respect by our staff, and that your family feel welcome in the home. We hope you continue to enjoy living with us, and feeling part of the Littleton Lodge family.

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Review from L C (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Littleton Lodge on 4th July 2022 and since this time I cannot find any fault against both home and the staff. Everything is exemplary and excellent. Mum has Alzheimer's and forgets what she has been doing on a daily basis. The social media page is a godsent. I can look each day and see
what activities mum has participated in. I can see mum undertaking activities she hasn't done in years. I would recommend Littleton Lodge 100%.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to leave this kind review. It’s so important to our care team at Littleton Lodge that our residents feel encouraged to take advantage of our activities and entertainment facilities, so that they can live each day to its fullest. We’re glad you feel your mum is happy and well-cared for and that you are enjoying keeping up to date with our Facebook page. We’ll be sure to relay your message to our Littleton Lodge team, thank you again!

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Review from Vicky T (Niece of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Care was good generally but management made very poor decisions (purely based on hearsay) that resulted in contract being terminated without giving any notice leaving my uncle homeless.
They advised they could no longer provide his care despite him having lived there for 2 weeks and no issues arising.
The
family should have been consulted and a notice period given. The stress and anxiety on him on the day of his eviction cannot be forgiven.
Our feeling is they were more worried about their reputation than his welfare. Their excuse was "we need to consider welfare of other residents" but he had done nothing to give them any cause for concern during his 2-week stay. After many hours of negotiations, they found him a respite home nearby but was only a short-term solution and would have meant him moving again which was not acceptable and unfair so we declined and brought him to live with family until a permanent place could be found. Decision was inhumane. Formal complaint raised and escalated to CQC.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for your feedback. There were other elements to the circumstances of this issue that we have discussed with you but that we will not comment on in a public forum. If you would like to discuss this further, please contact our Customer Care team on 0113 465 4000 or email hello@idealcarehomes.co.uk.

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Review from K B (Respite Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have thoroughly enjoyed my stay at Littleton Lodge. Didn't know what to expect never having done this before. I was more than surprised. It was more like a hotel than a care home. Would not hesitate to recommend it to anyone.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to leave this lovely review. The care team at Littleton Lodge are dedicated to giving the best care to our residents, so it’s heartwarming to hear that you enjoyed your stay with us. We’re so grateful for your recommendation – we’ll be sure to pass on your kind words to the team at the home.

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Review from J G (Daughter of Resident) published on 2 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care provider can consider itself more a family home than a care facility. The staff are friendly, and considerate and have the residents well being as a top priority. The home is only a year old it is bright, modern and always spotlessly clean - a credit to the staff. I cannot comment on food
or activities as covid has provided a real challenge. But now the home is opening its doors and 'breathing'

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for leaving this review. At Littleton Lodge, we do consider ourselves a family and our care team love to go above and beyond to welcome residents and their families, so it’s great to hear you happy with the care we provide.

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Review from David E (Husband of Resident) published on 11 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife stayed from Monday 28th March to Monday 11th April 2022 while I had a short break from being her 24/7 carer for the past several months. As a family, we felt we made a good choice my wife had a few health issues prior to staying culminating in the paramedics taking her to hospital on three occasions
during this time the staff looked after my wife very well.

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for taking the time to leave this feedback for our care staff at Littleton Lodge. We’re glad to hear you and your family are happy with the care our team provided to your wife. We hope you’re both doing well, but please do not hesitate to contact us if you need further assistance. Thank you.

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Review from S L (Son of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful environment full of so much joy. I filled in the questionnaire with my mother - we both agreed that excellent is the only word to describe Littleton Lodge and the fantastic staff. She is so happy here. Thank you!

Reply from Terri Kidd, PR Executive at Littleton Lodge

Thank you for leaving such a positive review for our staff at Littleton Lodge. We are so proud of our staff for constantly going above and beyond to provide person-centred care. I’ll be sure to pass your kind words on to the team at Littleton Lodge.

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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Littleton Lodge is calculated as follows: ( (364 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 427 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (6)

Meet the Team (4)

Melissa

Melissa Hunter

Job Title: Home Manager

Joined: 2024

Melissa is the Home Manager for Littleton Lodge.

Morgan

Morgan Munroe

Job Title: Front of House Manager

Joined: 2024

Morgan is the Front of House Manager at Littleton Lodge.

Jayne

Jayne Booth

Job Title: Activities Co-ordinator

Joined: 2022

Jayne is the Activities Co-ordinator at Littleton Lodge

Lisa

Lisa Smith

Job Title: Care Manager

Joined: 2021

Lisa is the Care Manager at Littleton Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Littleton Lodge to verify any information. View our terms and conditions. Littleton Lodge has an Enhanced Service - more info.