Littleton Lodge

Bishop Street, Hednesford, Cannock WS12 4RY
Review Us
9.8 77 Reviews
  • Littleton Lodge, Cannock
Littleton Lodge provides 24-hour residential and dementia care in a warm and welcoming environment in Cannock in Staffordshire.

The team takes pride in making a real difference to residents’ lives and puts dignity and respect at the heart of its care.

Conveniently located just a short distance from Cannock town centre, Littleton Lodge also serves the nearby communities of Hednesford, Huntingdon, Heath Hayes, Lichfield, and Stafford.

Show Littleton Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1560

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Littleton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Melissa Hunter (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Littleton Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Littleton Lodge has plenty of on-site parking.

Littleton Lodge Reviews (77)

Total of 77, showing 61-77
9.8

Littleton Lodge has a Review Score of 9.8 (9.834) out of 10, based on 36 reviews in the last 2 years. Over all time Littleton Lodge has 77 reviews.

Overall Experience

  • 64
  • 10
  • 2
  • 1
  • 0

Date Published

77
3
7
36
41

Review from James F (Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stay is very good. Meals are very good.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge and for your kind words. I will be sure to share your feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Son of Resident) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Not recommended for Dementia Care. Littleton Lodge state that they provide Dementia Care, so we booked Dad in for a 2 week respite stay, with a view to extending this to long term if appropriate. After a few days, advised by the centre manager that his level of dementia (medium) was more than they could
accommodate (even though we did describe his condition very thoroughly during the assessment interview), and they were concerned about how his behaviour was affecting other residents. Very limited respite to family, telephone conversations consisted of reading his issues – left us feeling guilty and anxious that he was a challenge to them. Home itself is immaculate and very well-equipped, staff are friendly and accommodating. Infrastructure does not currently allow for differentiation between levels of Dementia care – ideal for general residential care, but unable to support more challenging behaviours - anything beyond very low level Dementia may be an issue to them.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for reviewing our home. We value all feedback and take any issues raised extremely seriously. If you would like to discuss anything further, please contact me directly on 0113 385 3578.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D F (Daughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely welcoming home from home. The staff can't do enough for my dad. He always looks so smart when we pick him up to go out. He smiles more now and thoroughly enjoyed the quiz at the local pub.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge and for your kind words. It is great to hear your dad is receiving the care and support he needs and that he is enjoying the many activities on offer at Littleton Lodge. Especially a wonderful trip out. I will be sure to pass on your comments to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A A (Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived on the first visit everything was bright and you felt everything you could possibly want was there - (very impressive). The staff were kind and helpful and I looked forward to my monthly trial visit and after that decided to move in.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for your review of Littleton Lodge. It is wonderful to hear you decided to make your stay with us a permanent one and that you are enjoying the many facilities we have on offer. I will be sure to pass on your kind words to the team at Littleton Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa B (Granddaughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in which you all gave my nan during her time at Littleton lodge was second to none. You were all amazing! I will never forget the amazing member of your team who supported her up to wave to her precious great-grandson one last time. You helped us make some precious memories and made sure my
Nan smiled. Be proud of what you do and keep going.


Thank you.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for sharing your experience of Littleton Lodge. It is so lovely to hear the staff were able to support your Nan to make such precious memories for you and your family. We are extremely proud of our dedicated staff team and I will be sure to pass on your kind words to the team at Littleton Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie F (Daughter of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel Mom is safe and seems happy in Littleton Lodge. Staff are always kind to Mom and helpful to us. The Covid restrictions mean limited visiting, but this is understandable. I feel that we should have sorted a home for Mon a long time ago, but then she may not have been at Littleton Lodge. As a family,
we are extremely happy with her care.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to share your experience. It is great to hear Mum has settled in well and is enjoying living at Littleton Lodge. Mum has made some lovely friendships since joining us and loves to get involved in the many activities in the home, especially skittles. I will be sure to pass on your kind words to the team at Littleton.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terence M (Husband of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience staff very good and can not fault anything.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge Care Home. It is lovely to hear you have had such a positive experience, and I will be sure to pass on your feedback to the team at Littleton Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie F (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been in the care home since June 2021 and it has been a fantastic experience. But would just like to say my mom has been poorly very poorly with a chest infection. I cannot fault the care and attention she has had from all the carers. The Senior Care Assistant has rung 111 and Doctors several
times. What a fantastic bunch of people you are thank you so much for looking after my mom.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge Care Home. We are pleased to hear how supportive and attentive the team have been, especially while your mum has not been in the best of health. I will be sure to pass on your kind words to the care team at Littleton Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad couldn't have been cared for any better. The home is extremely well managed and all the staff are delightful. They couldn't have made us as a family, feel any more welcome and supported. His care was first class and he was totally respected and treated with dignity. All his needs were met and
the overall experience was beyond our expectations. Thank you.

Reply from Rebekah Steward, Customer Care Team at Littleton Lodge

Thank you for taking the time to review Littleton Lodge Care home. We are so happy to hear that your dad and your family had such a lovey experience at Littleton Lodge and that the staff were supportive and welcoming during his stay. It was a pleasure to have him with us. I will be sure to pass on your kind words to the team at Littleton Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy H (Granddaughter of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan is currently in respite care with Littleton Lodge. It is a beautiful home. The room is lovely with excellent facilities. The home in itself is of an excellent standard both inside and out. The staff are fantastic, very friendly and caring and really looking after my Nan. They have gone above
and beyond at mealtimes when she has struggled with eating after dentist work.
Thank you so much!
We would certainly recommend!

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K B (Daughter of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in very well. This is all new to her and the staff have been very kind and understanding.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan D (Daughter of Resident) published on 3 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother could not have any better care. The staff are amazing, her room is perfect and the care home has everything you could imagine for a perfect stay.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana T (Niece of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After placing my aunt here for respite I can honestly say the care provided has been second to none. All staff members are lovely and very professional and go out of their way to meet the services users and families needs.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda J (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in 2 other homes and this one surpasses them both. It is like a 5-star hotel and the decor is beautiful. What really makes this home perfect is the staff, from the management right down to all the staff. This home, in just a few short weeks, has made my mother smile again.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann G (Niece of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, excellent staff. Can't fault a single thing.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you for kindly taking the time to write a review and for the positive feedback. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia W (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Littleton Lodge is newly opened this year so decor and furnishings are in pristine condition. The rooms are spacious and comfortable. The residents seem settled and take part in a range of stimulating activities. The care staff seem caring and are always helpful. Cleanliness is of a high standard.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you so much for reviewing our home. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith W (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived independently until she was 98 so the decision to go into a care home was a very difficult one to make. She is cognitively able but physically struggles now. However, we feel so lucky to have found a home which is absolutely wonderful in every way. The staff are simply wonderful, nothing
is too much trouble. A huge thank you to all concerned.

Reply from Rebecca Selkirk, PR Executive at Littleton Lodge

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Littleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Littleton Lodge is calculated as follows: ( (364 Excellents x 5) + (55 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 427 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleton Lodge is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (6)

Meet the Team (4)

Melissa

Melissa Hunter

Job Title: Home Manager

Joined: 2024

Melissa is the Home Manager for Littleton Lodge.

Morgan

Morgan Munroe

Job Title: Front of House Manager

Joined: 2024

Morgan is the Front of House Manager at Littleton Lodge.

Jayne

Jayne Booth

Job Title: Activities Co-ordinator

Joined: 2022

Jayne is the Activities Co-ordinator at Littleton Lodge

Lisa

Lisa Smith

Job Title: Care Manager

Joined: 2021

Lisa is the Care Manager at Littleton Lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Littleton Lodge to verify any information. View our terms and conditions. Littleton Lodge has an Enhanced Service - more info.