Rivendell View

My mum came to Rivendell initially for two weeks' respite but liked it so much she decided to stay. The care home is beautiful and so well looked after but what makes this place so special is the people who cared for Mum they were truly wonderful. Nothing was too much trouble anything to make mum comfortable and cared for both day and night. Sadly, Mum became very ill and died and during this difficult time, the care not only shown to Mum but to me and my family was absolutely flawless. The staff went beyond the call of duty in every way possible I won't ever be able to thank you enough for what you have done for Mum and for us and we will be forever grateful. I would also like to thank the clinical and district nurse team for their wonderful care too. Thank you.

Highly recommended. Looked after my mum in the last year of her life in sometimes challenging circumstances but the care and wider support was first class with staff often willing to go the extra mile. The food is good and plentiful, as are the activities. Everything is brand new and clean and more like a high end hotel than a residential care home. Five stars all round.

Mum went to Rivendell View as she was discharged from hospital before she could manage her personal care. She stayed for two weeks. Care was excellent, carers built up her confidence regarding personal needs which enabled her transition to move home to be smooth. She came home happy and buoyant. She put on weight and she and the family can't say "thank you" enough.

My mum has been living at Rivendell since December 2021. She was able to settle very quickly because of the caring staff. All staff are enthusiastic, warm and kind. My mum receives individual care based on her needs. There are lovely things to do every day, the activity coordinators are brilliant. The food is excellent and plentiful. Facilities are of a fantastic standard kept immaculately. Communication is effective, I am informed immediately of anything important and I am able to speak to someone as often as I want to to check on how my mum is doing. Thinking of reserving a room for myself!

My mother moved to Rivendell View a couple of weeks ago, she has settled in extremely well, the friendliness of the staff and residents has made mum feel very much at home. The stimulation she receives from the activities keeps Mum active both mentally and physically, this is so important for Mum and me. The home is bright, clean and welcoming to all relatives and visitors. I am glad I came across this lifestyle choice, thank you to the manager and the team for making Mum feel special.

Mum was originally in for respite with a view to long term, which has since been made long term. During this time, Mum's health has deteriorated significantly. To date, I cannot thank the home manager and her fantastic team for the care they give to Mum, they are always professional, patient and understanding.

We placed my aunt in Rivendell View after visiting other homes in the area. We felt it seemed to offer the best match to my aunt's needs. The building is modern and has been well thought out for the care of people with age-related issues such as mobility and dementia. Subsequent visits have shown that our choice was a good one. My aunt is very happy with the attention, care, and food provided. Since moving into Rivendell View she has become less stressed and complaints she has lived with for many years have been attended to. The staff are friendly, helpful, and above all kind. We have seen her overall health and happiness improve with each visit. Overall, we are very happy with Rivendell View.

This is a beautiful home and I cannot fault the care, food and kindness I am receiving here. Thank you all very much.

First impressions of Rivendell View were excellent and this impression continued throughout our assessment and my friend's two weeks of respite. The staff made sure that my friend had all she needed for her stay, which met her specific needs. She engaged in lots of meaningful activities, which for her meant going out for walks and being around other people. The facilities are excellent, and we are looking forward to another respite stay after Christmas. Thank you to all the staff.

My father required emergency respite care. The family do not live locally so making arrangements quickly was a real worry. The team at Rivendell View were fantastic and immediately put the wheels into motion. From the initial visit at short notice to the acceptance process, the team were very empathetic and professional. My father settled in quickly, putting weight on and appearing so much more relaxed. He is very complimentary about the care he is receiving and facilities put many luxury hotels to shame.

My friend has been at the home now for a few weeks. I feel that the home and staff are excellent. The environment is amazing and the staff really look after the needs of everyone in the home. From what I can see when I visit the level of interaction is evident. Highly recommended.

My experience for the first week of my uncle's respite care has been outstanding in every respect. The facilities, care and support have been excellent. My uncle is happy, his motivation is improving and he is gaining strength as there is plenty of room for him to walk about. It's like a combination of a five-star hotel with the support and attention of the very best staff. Keep up the good work. Well done and thank you.

Beautiful home, lovely atmosphere and friendly staff. Made to feel very welcome, highly recommended.

Mum has been a resident for 4 weeks of respite care and the staff have made an incredible effort to make her feel welcome and cared for, especially as a gluten-free diet has been requested at short notice. Decor and facilities are excellent and the staff are caring.

Very friendly staff who are welcoming. The home is beautiful and the residents are extremely well cared for.

Mum has been a resident for 4 weeks of respite care. The staff have made an incredible effort to make her feel welcome and cared for, especially as a gluten-free diet has been required at short notice.