Barchester Raleigh Manor Care Home

13 Drakes Avenue, Exmouth EX8 4AB
Review Us
9.9 44 Reviews
  • Barchester Raleigh Manor Care Home, Exmouth
Raleigh Manor is a modern, purpose-built home positioned in a very special location having extraordinary views over the estuary towards Powderham Castle.

Raleigh Manor offers the highest standard of residential care for older people, including specialist dementia care available in a secure Memory Lane community.
Pre-bookable respite care is also available for those requiring short stays.

The luxurious facilities combined with highly trained staff ensure that each and every individual is given superior attention. Their 24-hour care is provided in a warm, welcoming environment, with delicious meals and daily activities, including group outings in the mini-bus.

Residents at Raleigh Manor can be sure to get plenty of visitors because it is such a lovely environment to spend time in. Together with a lively social calendar, this helps to stimulate residents' minds, and empowers them to approach their future in a positive way.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1624

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Raleigh Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Edmund Courtney (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Barchester Raleigh Manor Care Home Reviews (44)

9.9

Barchester Raleigh Manor Care Home has a Review Score of 9.9 (9.850) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Raleigh Manor Care Home has 44 reviews.

Overall Experience
  • 37
  • 6
  • 0
  • 1
  • 0
Date Published
  • 44
  • 4
  • 15
  • 25
  • 19
Reviewer Connection to Barchester Raleigh Manor Care Home
  • 13
  • 13
  • 6
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from N W (Daughter of Resident) published on 27 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff at Raleigh Manor that we have dealt with has been caring and professional and made us all feel welcome and at home. The premises and facilities on offer are excellent and we would recommend Raleigh Manor to anyone looking for residential care.
Reply from Valerie Russell, General Manager at Barchester Raleigh Manor Care Home

Thank you so much for your lovely review. We pride ourselves on the care we provide here at Raleigh Manor. We will pass on your comments to all our team. It has been a pleasure meeting you all.

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Review from I M (Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One word describes it all Excellent.
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Review from R G (Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so friendly and helpful without exception. The food is brilliant and tasty and a good selection. Not to mention a glass of wine with your meal. Ensuite rooms are brilliant. I cannot fault this care home in any way. Highly recommended.
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Review from Martin G (Grandson of Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has always been resistant to the idea of moving into a care home. The ideas that they would be like an institution and smell unpleasant were firmly fixed in her mind. We visited many homes but nothing compared to Barchester Raleigh Manor Care Home. The staff made the home the place to
go. They were warm, welcoming, friendly and treated my grandmother like the most important person in the world. this one the background of a modern hotel-like building serving delicious freshly made food convinced us this was the place to call home.
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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Barchester Raleigh Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Barchester Raleigh Manor Care Home is calculated as follows: ( (259 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 300 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Raleigh Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (38)

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Meet the Team (21)

Edmund

Edmund Courtney

Job Title: General Manager

I am deeply committed to delivering the highest standards of care and ensuring that every resident feels respected, valued, and truly at home.


My personal values centre around improving the lives of everyone living and working in care. I believe that care should be a partnership, where staff feel supported and empowered, and residents are enabled to live fulfilling, meaningful lives.


At Raleigh Manor, we ensure our residents don’t leave their lives at the front door when they join us. Instead, we focus on celebrating each person’s individuality, history, and choices, making sure they continue to live life their way.


I lead a dedicated team of professionals who share a passion for providing person-centred care tailored to each individual’s needs. We aim to promote independence, well-being, and a sense of community every day.


I am always happy to meet families, answer questions, and show you around our beautiful home. Whether you’re considering care for yourself or a loved one, please don’t hesitate to get in touch – I look forward to welcoming you to Raleigh Manor.

Skye

Skye Jones

Job Title: Deputy Manager

When I started as a carer ten years ago I quickly realised this was something that I loved doing. I am fortunate to have had the opportunity to move from Carer to Senior Carer and now Deputy Manager at Raleigh Manor. Raleigh Manor's residents feel like family to me and their experience here is very important to me.

Alison

Alison Lockhart

Job Title: Community Lead

Alison has over 13 years of experience in care including working in the community and in specialist dementia communities. Her practical approach and knowledge have made her a perfect choice as Community Lead here at Raleigh Manor for our Ladram Lane community.

Chloe

Chloe Sweeney

Job Title: Community Lead

Chloe has excelled in her role as Carer, Senior Carer and now Community Lead at Raleigh Manor. Chloe takes the responsibility of caring for those in her community very seriously.

Emily

Emily Davies

Job Title: Community Lead

I have been with Barchester for 14 years now so when I made the move to Exmouth I knew exactly where I wanted to be. Raleigh Manor is a very special home in a spectacular location so I feel very lucky to be continuing my caring career here with Barchester.

Jason

Jason Castle

Job Title: Senior Carer

I am a Senior Carer with 12 years of caring under my belt already and still love every minute. I have experience in night and day care along with specialist dementia training. It is a pleasure to be a part of this great team at Raleigh Manor.

Nic

Nic Power

Job Title: Home Administrator

I have extensive experience in administration within the health sector. The opportunity to put that experience to great use here at Raleigh Manor is very rewarding for me.


It is a pleasure to be part of such a high-quality service delivering the very best experience to our residents every day.

Laszlo

Laszlo Hegyi

Job Title: Head Chef

I have worked as a Chef for many years in the restaurant world but decided I wanted to move in a different direction. Being Head Chef at Raleigh Manor is more like cooking for a very large family. Food is a very important part of life at Raleigh Manor and I love the personal touch this enables.

Jane

Jane Hemmings

Job Title: Activities Lead

Janet has joined Raleigh Manor from a background working with a younger generation. She has brought her creative skills and fresh thinking to enrich the lives of our residents.

Rachel

Rachel Newton

Job Title: Activities Co-ordinator

Rachel has an extensive background in care and joined Raleigh Manor as a carer. More recently she took up the challenge of moving into the Activities team and is absolutely loving it. 

Andrew

Andrew Farrant

Job Title: Head of Maintenance

I am a City and Guilds qualified carpenter and joiner and have over 25 years of knowledge of working in care home property maintenance.


I very much enjoy working in the new beautiful surroundings of Raleigh Manor.

Karolina

Karolina Tunia

Job Title: Head of Housekeeping

An Exmouth local of over 17 years, Karolina is renown in the organisation for her hard work and infectious smile.

Jacky

Jacky Cooper

Job Title: Administration Assistant Joined: 2021

I have worked for a number of years within the care sector and enjoy every minute of it. I enjoy getting to know our residents and seeing them happy. It is an honour to be able to welcome visitors into such a beautiful home and to help our new residents settle into their new homes.

Tracy

Tracy Kirk

Job Title: Administration Assistant - Weekends

Tracy has very extensive experience in the care industry within the local area. A well-known and respected person whom we are honoured to have on the team.

Louise

Louise O'Sullivan

Job Title: Home Services Advisor

My career in the aged care industry started in New Zealand with Metlifecare, a very highly respected lifestyle and nursing care provider. As such a rewarding sector to work in, I am delighted to be able to continue on this side of the world with Barchester Healthcare, also an industry leader in care.


Raleigh Manor is a 5-star facility in a superb location and I look forward to showing you around.

Hayley

Hayley Shorrock

Job Title: Senior Carer

Hayley has been a professional in the care industry for over 15 years. She has specialised in areas involving learning disabilities and complex physical and mental disabilities. Hayley has a passion for dementia care and making every resident feel special, safe and loved.

Elizabeth

Elizabeth Anyanwu

Job Title: Senior Carer

Working in the care industry makes me happy. I am grateful to the wonderful team members I work with and the delightful residents who are a pleasure to serve.

Roseanna

Roseanna Hayward

Job Title: Senior Carer

I was born in Exmouth and have been at Raleigh Manor since it opened in 2021. I have been a carer for over six years now, more recently moving into the role of Senior Carer. I love my work and seek to improve the lives of all those in my care.

Molly

Molly Clements

Job Title: Senior Carer

Molly came to Raleigh Manor from our sister nursing home in Exeter. Now with nearly 5 years working for Barchester, she enjoys her Senior Carer position here in Exmouth.

Emma

Emma Forrester

Job Title: Senior Carer

Keen Rugby Player and local to Exmouth, Emma is an experienced carer with many years of working within the care industry under her belt.

Katie

Katie Reeves

Job Title: Senior Carer

Katie has been a carer for 5 years now in both the community and in residential care. She has grown up in Exmouth and absolutely loves living here.

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