This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
These prices are only a guideline, please contact Barchester Raleigh Manor Care Home to find out the exact price for your requirements.
Barchester Raleigh Manor Care Home has a Review Score of 9.8 (9.821) out of 10, based on 26 reviews in the last 2 years. Over all time Barchester Raleigh Manor Care Home has 44 reviews.
Review from Ian G (Respite Resident) published on 22 January 2024
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
And it was an absolute pleasure to have the opportunity to care for you here at Raleigh Manor. Thank you for these words which we will share with the team. I think you have encapsulated exactly what we would like all our residents to feel when they stay here. I am so proud of the team.
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Review from Brian S (Son of Resident) published on 18 January 2024
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
It has been our pleasure to welcome your father into our home and to treat him with the care and respect he deserves. His 100th birthday was a very special occasion for all of us and to have the opportunity to mark it in a meaningful way warmed all of our hearts. Thank you for your kind words, they mean a lot to us and will be shared with the team.
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Review from J R (Daughter of Resident) published on 15 January 2024
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Thank you for your kind words. It is an emotional read as we remember your Mum with great affection. We will share this feedback with all the staff and know they will appreciate your comments greatly. They put a lot of love and care into their work and it means a lot to know this is recognised. Warm wishes to you.
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Review from Julie C (Daughter-in-law of Resident) published on 12 October 2023
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Reply from Gill Pratt, Gen at Barchester Raleigh Manor Care Home
Thank you for your feedback. Your words mean so much to us. Our aim is for everyone to feel supported and loved whilst in our care and that includes the relatives of our residents. It is an absolute pleasure caring for your Mum and supporting you at the same time.
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Review from E D (Respite Resident) published on 20 September 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Thank you for trusting us with your post-operative care, sight unseen. You were an absolute joy to get to know and having helped you in your recovery makes us all so happy. We are here for you whenever you might need us again.
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Review from H L (Daughter of Resident) published on 14 September 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Thank you for your review and sharing your point of view.
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Review from Sylvia M (Friend of Resident) published on 22 August 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Our stunning location with expansive views and gardens is very special. Our team work hard to keep the gardens looking good for the residents so we appreciate your time providing this feedback.
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Review from Sophie M (Daughter of Resident) published on 7 July 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Thank you for taking the time to provide us with this review. We are always seeking to provide the very best environment and care for our residents and families regardless of whether their stay is short or long-term. We really appreciate your comments.
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Review from Mike O (Son of Resident) published on 3 July 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Thank you for your very touching review. We feel blessed to have had the pleasure of getting to know your mum and caring for her. Your words provide us with motivation to keep doing what we do for families like yours.
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Review from Damian I (Son of Resident) published on 11 May 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
To receive such an outstanding review is the best reward for the work the team put in to make a difference here every day. Thank you so much for sharing your experience. It does take a whole team working together in a fabulous environment to create this special place and it is heartening to know we are getting it right. Welcome to the family!
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Review from M A (Respite Resident) published on 11 April 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
We very much appreciate you taking the time to provide this feedback. It was an absolute pleasure to have the company of your mother during her stay with us. We are looking forward to her next stay with us!
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Review from Sue T (Resident) assisted by family/friend published on 24 March 2023
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Reply from Gill Pratt, General Manager at Barchester Raleigh Manor Care Home
Thank you for this positive feedback. Providing a great experience for everyone who stays with us is our top priority. It was a pleasure to have your company and we look forward to your next stay.
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Review from M Y (Daughter of Resident) published on 22 February 2023
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
We are touched by your words, thank you so much. It was such a pleasure to be able to help you when you needed it most and your mother was such a delightful addition to our community. We will always be here to help again in the future should you need us.
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Review from Amanda C (Daughter of Resident) published on 22 February 2023
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
Thank you for this wonderful feedback. It is so rewarding to know the positive impact we are having on the lives of, not only our residents but their families too. We will continue to strive to provide an exceptional experience for people like your mother and you.
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Review from Val M (Respite Resident) published on 31 January 2023
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
And we enjoyed your visit just as much as you did! It is always a pleasure to see you again. You are part of the Raleigh Manor family and we look forward to serving you again soon.
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Review from V C (Wife of Resident) published on 13 December 2022
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
Thank you for taking the time to give us this positive feedback. You touch on all the things we feel are so important in our service offering, and we are pleased your experience is exactly as we wish it to be. We look forward to serving you and your husband again in the future.
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Review from R C (Husband of Resident) published on 22 November 2022
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
Thank you for this wonderful feedback. We are very proud of the quality of our food and environment so it is important to us that you feel the same way. We are honoured that you have chosen us to care for your beautiful wife.
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Review from Alison P (Daughter of Resident) published on 22 November 2022
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
Thank you for taking the time to provide this thoughtful feedback. We strive so hard every day to provide the very best care and support not only for our residents but their family and friends too. It is so rewarding to hear that we have been able to provide that for you and will continue to do so.
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Review from Sue B (Daughter of Resident) published on 2 November 2022
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
Thank you for this lovely feedback. We take great pride in making everyone feel welcome and supported. We look forward to seeing you again when it is time for your next holiday.
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Review from P A (Resident) published on 19 October 2022
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Reply from Louise O'Sullivan, HSA at Barchester Raleigh Manor Care Home
Thank you for your lovely review. We are pleased that you are enjoying life at Raleigh Manor, especially the food and the wine! We love the view of the sea too, which we can also see from all of the lounges in the home. I will pass on your comments to the carers - thank you.
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The Review Score of 9.8 (9.821) out of 10 for Barchester Raleigh Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.821 for Barchester Raleigh Manor Care Home is calculated as follows: ( (265 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 312 Ratings = 4.821
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Raleigh Manor Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Dec 2022
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Job Title: General Manager
I am deeply committed to delivering the highest standards of care and ensuring that every resident feels respected, valued, and truly at home.
My personal values centre around improving the lives of everyone living and working in care. I believe that care should be a partnership, where staff feel supported and empowered, and residents are enabled to live fulfilling, meaningful lives.
At Raleigh Manor, we ensure our residents don’t leave their lives at the front door when they join us. Instead, we focus on celebrating each person’s individuality, history, and choices, making sure they continue to live life their way.
I lead a dedicated team of professionals who share a passion for providing person-centred care tailored to each individual’s needs. We aim to promote independence, well-being, and a sense of community every day.
I am always happy to meet families, answer questions, and show you around our beautiful home. Whether you’re considering care for yourself or a loved one, please don’t hesitate to get in touch – I look forward to welcoming you to Raleigh Manor.
Job Title: Deputy Manager
When I started as a carer ten years ago I quickly realised this was something that I loved doing. I am fortunate to have had the opportunity to move from Carer to Senior Carer and now Deputy Manager at Raleigh Manor. Raleigh Manor's residents feel like family to me and their experience here is very important to me.
Job Title: Community Lead
Alison has over 13 years of experience in care including working in the community and in specialist dementia communities. Her practical approach and knowledge have made her a perfect choice as Community Lead here at Raleigh Manor for our Ladram Lane community.
Job Title: Community Lead
Chloe has excelled in her role as Carer, Senior Carer and now Community Lead at Raleigh Manor. Chloe takes the responsibility of caring for those in her community very seriously.
Job Title: Community Lead
I have been with Barchester for 14 years now so when I made the move to Exmouth I knew exactly where I wanted to be. Raleigh Manor is a very special home in a spectacular location so I feel very lucky to be continuing my caring career here with Barchester.
Job Title: Senior Carer
I am a Senior Carer with 12 years of caring under my belt already and still love every minute. I have experience in night and day care along with specialist dementia training. It is a pleasure to be a part of this great team at Raleigh Manor.
Job Title: Home Administrator
I have extensive experience in administration within the health sector. The opportunity to put that experience to great use here at Raleigh Manor is very rewarding for me.
It is a pleasure to be part of such a high-quality service delivering the very best experience to our residents every day.
Job Title: Head Chef
I have worked as a Chef for many years in the restaurant world but decided I wanted to move in a different direction. Being Head Chef at Raleigh Manor is more like cooking for a very large family. Food is a very important part of life at Raleigh Manor and I love the personal touch this enables.
Job Title: Activities Lead
Janet has joined Raleigh Manor from a background working with a younger generation. She has brought her creative skills and fresh thinking to enrich the lives of our residents.
Job Title: Activities Co-ordinator
Rachel has an extensive background in care and joined Raleigh Manor as a carer. More recently she took up the challenge of moving into the Activities team and is absolutely loving it.
Job Title: Head of Maintenance
I am a City and Guilds qualified carpenter and joiner and have over 25 years of knowledge of working in care home property maintenance.
I very much enjoy working in the new beautiful surroundings of Raleigh Manor.
Job Title: Head of Housekeeping
An Exmouth local of over 17 years, Karolina is renown in the organisation for her hard work and infectious smile.
Job Title: Administration Assistant
Joined: 2021
I have worked for a number of years within the care sector and enjoy every minute of it. I enjoy getting to know our residents and seeing them happy. It is an honour to be able to welcome visitors into such a beautiful home and to help our new residents settle into their new homes.
Job Title: Administration Assistant - Weekends
Tracy has very extensive experience in the care industry within the local area. A well-known and respected person whom we are honoured to have on the team.
Job Title: Home Services Advisor
My career in the aged care industry started in New Zealand with Metlifecare, a very highly respected lifestyle and nursing care provider. As such a rewarding sector to work in, I am delighted to be able to continue on this side of the world with Barchester Healthcare, also an industry leader in care.
Raleigh Manor is a 5-star facility in a superb location and I look forward to showing you around.
Job Title: Senior Carer
Hayley has been a professional in the care industry for over 15 years. She has specialised in areas involving learning disabilities and complex physical and mental disabilities. Hayley has a passion for dementia care and making every resident feel special, safe and loved.
Job Title: Senior Carer
Working in the care industry makes me happy. I am grateful to the wonderful team members I work with and the delightful residents who are a pleasure to serve.
Job Title: Senior Carer
I was born in Exmouth and have been at Raleigh Manor since it opened in 2021. I have been a carer for over six years now, more recently moving into the role of Senior Carer. I love my work and seek to improve the lives of all those in my care.
Job Title: Senior Carer
Molly came to Raleigh Manor from our sister nursing home in Exeter. Now with nearly 5 years working for Barchester, she enjoys her Senior Carer position here in Exmouth.
Job Title: Senior Carer
Keen Rugby Player and local to Exmouth, Emma is an experienced carer with many years of working within the care industry under her belt.
Job Title: Senior Carer
Katie has been a carer for 5 years now in both the community and in residential care. She has grown up in Exmouth and absolutely loves living here.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Raleigh Manor Care Home to verify any information. View our terms and conditions. Barchester Raleigh Manor Care Home has an Enhanced Service - more info.