Once in a while you come across a team of people who excel in everything they do
Tony C (Son of Resident)
I’m so glad we found such a lovely place for my nan to live. I couldn’t be happier!
O P (Grandson of Resident)
gave me the confidence so that I felt safe to leave my mum at Montague House.
Las P (Son of Resident)
These prices are only a guideline, please contact Montague House Care Home to find out the exact price for your requirements.
Montague House Care Home has a Review Score of 9.7 (9.703) out of 10, based on 24 reviews in the last 2 years.
Over all time Montague House Care Home has 39 reviews.
5.0 out of 5
Thank you for taking the time to write us such a lovely review. We are so glad dad enjoyed his time with us, and glad that you were able to take your trip knowing dad was in safe hands. We will pass your kind words to the staff, who, as you say, are the heart of our home! We look forward to seeing you both for a coffee soon.
5.0 out of 5
Thank you so much for your kind words. We loved having you here with us, and we do miss your cheery grin. You know you would be welcome back any time! We look forward to seeing you next week at the NAAFI break.
5.0 out of 5
Thank you so much for taking the time to share your kind feedback. We're so pleased your mother-in-law enjoyed her stay with us and that you were able to enjoy your break (even if your pictures left us feeling very jealous!) knowing she was happy and well cared for. It's lovely to hear she made friends, took part in activities, and enjoyed the food!It was a pleasure having her with us, and we're already looking forward to welcoming her back in September. See you all again soon!
5.0 out of 5
Thank you so much for your lovely review. We're delighted to hear that you felt welcomed and well-supported from the moment you arrived. It's great to know that you enjoyed the food, the activities, and time with your friends in the home. We're especially pleased that your experience has left you looking forward to returning later in the year - we'll be very happy to welcome you and your beautiful smile back!
5.0 out of 5
Thank you so much for your lovely words. We love having you around in the home, you are a visitor who always lights up the room! Thank you for choosing us to care for mum, she is a pleasure to have at Montague House.
5.0 out of 5
Thank you so much for your lovely feedback - we are delighted to hear how much you value the care and support your mum receives. It's wonderful to know that our carers, activities, and overall environment are making such a positive impact.We really appreciate your honest comments regarding the food. We want you to know that we're actively working to enhance the overall dining experience. A new chef has recently joined our team, and improving the quality and variety of our meals is a top priority. We're excited about the fresh ideas and changes being introduced, and we're confident you'll notice a difference very soon.
5.0 out of 5
Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that you felt so well cared for and happy during your time at Montague House. It means a great deal to us to know that you enjoyed being part of the community, and we're especially pleased that the physio and yoga sessions made a positive difference to your health.We all look forward to welcoming you back for a glass of wine very soon!
5.0 out of 5
Thank you so much for your glowing review. We're honoured that you chose Montague House for your husband's stay, and it's wonderful to hear how much it meant to both of you. Seeing him regain his sociable spirit and enjoy the activities is exactly what we strive for. Your kind words about the respect and care he received mean so much to our team. We look forward to welcoming you both again and are grateful you'll be sharing your experience with others.
4.0 out of 5
Thank you so much for taking the time to share your experience with us. We're really pleased to hear that you found our team friendly and helpful.We're sorry to hear that certain aspects of the room and bathroom facilities didn't fully meet your needs following your operation. We strive to make every resident feel safe and comfortable, especially after surgery, so your comments will help us reflect on how we can better tailor support and accessibility in these situations.Your point about fresh fruit is noted and is always available in the home. As we're always looking at how we can improve our dining offer we will certainly take this on board to ensure everyone is aware of the options.We wish you all the best with your continued recovery.
5.0 out of 5
Thank you so much for your lovely review. We're so glad we managed to make your daughters stay successful, especially after her previous experiences.Thank you for putting your trust in us. We're glad you got to enjoy a nice holiday.I'll ensure to share your wonderful feedback with the team!
5.0 out of 5
Thank you for taking the time to write us a lovely review. As you know, we all adore Mum and her beautiful smile - thank you for trusting us to care for her. I will pass on your kind words to the team.
5.0 out of 5
Thank you very much for your kind words. We loved having your husband with us, we miss his sense of humour dearly! We hope he is settling back at home with his lovely new amenities. Please do pop in for a coffee soon as it would be great to catch up with you both.
5.0 out of 5
Thank you so much for your lovely words. As you know, we adore your sister and she has very quickly settled into being a huge part of our community already. We look forward to seeing you for your next visit for lunch! Thank you again.
5.0 out of 5
Thank you so much for taking the time to write us a review. We love getting to know your sister and she is a big part of our Montague family already. We look forward to seeing you on your next visit!
5.0 out of 5
Thank you so much for your review. We are so glad you enjoyed the festival and look forward to welcoming you to more of our events in the future!
5.0 out of 5
Thank you so much for your wonderful review. We are thrilled to hear that you had such a positive experience with our team at Montague House. Your kind words about our staff's professionalism, care, and compassion mean the world to us. We strive to provide the highest level of care for all our residents, and it is incredibly rewarding to know that we made a difference for your dad and your family. Your recommendation is greatly appreciated, and we are honoured to have been part of your journey. Thank you again for your heartfelt feedback.
4.0 out of 5
Many thanks for your kind words. The staff work very hard to provide over and above care for our residents. I will pass your comments on to all the staff. We rise to all challenges presented to us and take pride in receiving such positive feedback.
5.0 out of 5
Thank you so much for taking the time for making such a wonderful review. We really appreciate your reveiw and are so pleased that Nan has settled so well. Our homemakers always strive to deliver the standards of care our residents deserve and to fulfil their loved ones expectations. We will share your kind words with the team in all departments.
5.0 out of 5
5.0 out of 5
Many thanks for such a positive review. I will pass on your kind and positive words to the staff in all departments. They will all be so pleased to hear your feedback.
The Review Score of 9.7 (9.703) out of 10 for Montague House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Paula is the Home Manager of Montague House and brings a wealth of expertise to her role, with extensive experience as both a nurse and in leadership positions within the care sector. Her dedication to delivering exceptional care and fostering a nurturing environment is at the heart of her work. Paula holds a degree in Adult Health Nursing from Edinburgh Napier University and is also a proud Military Veteran, having served in the Princess Mary's Royal Air Force Nursing Service. Her commitment to excellence has earned her significant recognition in the industry; she was shortlisted in the Front Line Leader category at the Great British Care Awards in 2019 and was further acknowledged in the Registered Manager category at the same prestigious awards in 2020.
With her blend of clinical expertise, leadership skills, and a deep passion for person-centred care, Paula ensures that Montague House provides a warm, supportive, and high-quality environment for both residents and staff.
"At Montague House, we offer personalised care plans that reflect our deep understanding of each resident. Every individual has their unique story, preferences, and needs and so our dedicated team ensures that people are supported to live full and happy lives in our community.”
Jacqueline began her career in the care sector in 2019 and has been a valued member of the Hamberley team since 2020. As the Customer Relations Manager at Montague House, Jacqueline has guided countless families through the process of transitioning their loved ones into care. With empathy and understanding, she addresses concerns and ensures that every resident and their family feels supported and reassured throughout this important life transition. Jacqueline takes great pride in being a dependable source of comfort and trust for families during what can be an emotional journey. She is passionate about helping individuals and families find the right care and support within Hamberley’s award-winning homes.
Outside of work, Jacqueline enjoys spending time with her young daughter and family. In 2023, despite not being a fan of running, Jacqueline completed a half marathon and raised £800 for the Alzheimer’s Society — a testament to her determination and dedication to making a difference.
“I’d love to personally introduce you to Montague House so you can experience for yourself outstanding care and the luxury approach that sets us apart. If you have any questions about finding the right care home, please don't hesitate to contact me. I’m here to help guide you every step of the way. Visit us and discover the Montague difference."
With over 15 years of experience spanning finance, travel, sales, customer service, and administration, I transitioned into the healthcare sector 3 years ago. Currently serving as a Business Administrator at Montague, I joined Hamberley in March 2023. I oversee administrative operations, ensuring smooth financial, staffing, and regulatory compliance to support the care and well-being of residents—a role I genuinely enjoy.
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