Montague House Care Home

I cannot praise the carers enough, they all do an amazing job, it gives me peace of mind that when i'm not with my mum- she's safe + very well cared for, the manager 'always' makes herself available if you wish to talk to her. the entertaiment + activities at montague house are superb ! – food - good points are theres always a varity of juice + fresh fruit available. -main meals - meat seems of very poor quality, mainly frozen veg-occassionaly fresh & puddings always 'stodgy + full of sugar.

Having had experience of several care homes in the area. There is no doubt that Montague House is by far the best in that I was not only well looked after but every day I was very happy to be one of the residents. I was encouraged to join in some of many groups and my health has benefitted from the physio, yoga in particular. The staff were always friendly + willing to help. I enjoyed my stay enormously.

My husband needs care for all his personal needs - so when I have a break he needs to come into care. This March he has stayed at Montague House for 4 weeks. He has experience pf other care houses in the district and Montague House has been a completely different experience. It has been amazing. He has been very happy becoming more like his 'old self', sociable and eager to join in activities. He has been treated with respect and interest. I can only say it has been a wonderful experience for both of us. We shall certainly let others know what a happy, professional and caring home Montague Home is.

Needed care after operation - live alone in area so convenient. All very pleasant and friendly staff and management. Only saw ground floor rooms and facilities; ate my meals in my room by choice. Food good and varied - but with the huge charge per week felt could have fresh fruit rather than tinned! All staff lovely and helpful; washing (clothes) facility very useful. Perhaps not the best toilet/washing facility for someone with a serious leg operation on two crutches, felt insecure in shower facility and bed uncomfortable. Lovely care home, not perhaps right choice for my aftercare but convenient.

And most important to us they put my daughter's needs first, as an example the chef noticed she had not been eating an evening meal and came to see her to make sure if was a problem with the food or something else. This is a first for us and one of the many many small things that made the stay for my daugter best in class.

When we leave the care home after our visits, we leave knowing our Mum is well cared for. Thank you, Montague.

The facilities are absolutely lovely and the location is ideal for myself especially as I was able to visit anytime which suited my shift work pattern.

Nothing has been too much trouble. My sister has severe hearing loss, is registered blind and has a terminal illness. Her needs therefore are great but everyone has made her feel very welcome. We her family know she will be safe and well looked after in the months to come.

My sister has just entered Montague House, she has special support needs due to disabilities. Everyone in the home has shown great professionalism and care in meeting her requirements. She has not yet taken part in the activities but the program looks interesting and varied although she may not be able to take part in all of them due to her disabilities. I feel it difficult to judge the value of money because my other sister deals with financial dealings and she has spent a few days there. Other residents also seem friendly and happy. Thank you!

I had the absolute pleasure of attending the food festival yesterday. It was fantastic to see all the residents enjoying themselves and being so well looked after. Everyone was working as a team to provide a spectacular afternoon and the entertainment was perfect. We also attend the dementia choir which is a huge success. Thank you so much.

Once in a while you come across a team of people who excel in everything they do. The team at Montague House are one such team. From the Home Manager, to the Clinical Manager, Relationship Manager, Nursing Manager and Night Manager, to the nursing staff and care staff, reception staff and business administration staff, not forgetting the chef, every single one of you worked with the utmost levels of professionalism, care and compassion in caring for our Dad, and for this we are extremely grateful. We cannot fault any aspect of our whole experience with Montague House and would wholly recommend Montague House to anyone looking to choose a residential or nursing home for a loved one. Believe me, this place is special, and should be on anyone's shortlist.

Having gotten to know my father since he moved into the care home in August 2023, staff manage him in a sympathetic and appropriate manner to deliver the level of care and support required. This can sometimes be challenging as he can be difficult and this changes from day to day, keeping the staff on 'their toes'. It is a credit to the staff who manage him, always keeping his best interests uppermost in delivering his care.

My nan is currently at Montague House. I’ve been thoroughly impressed from the minute she moved in. The care level has been great, the staff are always cheery and kind, and the quality of the facilities is amazing. I’m so glad we found such a lovely place for my nan to live. I couldn’t be happier!

father-in-law was very difficult in the reception area and became difficult to manage. Staff stepped in and managed the situation before it got out of hand. The staff were able to defuse the situation and calm him down.

Montague House is wonderful, not just because of the accommodation but because of the lovely staff - they care and that is the most important thing! The work can be challenging but the staff have unlimited patience and I have always seen residents treated with kindness and respect.

We have had nothing but a positive experience of the wonderful Montague House Care Home. Myself and my husband regularly visited our friend before he sadly passed away for a cup of tea and a slice of delicious cake that was always on offer for residents and their visitors. Montagu House is immaculately clean, the facilities are incredible, the communal areas impressive, and the meals served to our friend were first class. The staff were always so welcoming and our friend always talked about how they went out of their way to make sure he was comfortable. He was very happy there and often said he felt like he was on holiday as he was cared for so well by the amazing staff. I have had experience of other care homes over the years and I would not hesitate to recommend Montague House as first-rate!

Everyone, including all the staff were cheerful and introduced themselves, it was a very friendly environment. My mum also felt well cared for and safe. My first communication was with the Regional Community Relations Lead who was very helpful and caring. She gave me the confidence so that I felt safe to leave my mum at Montague House.

My advice would be that if you like gorging yourself on free cake it’s perfect, if you care about your loved one please, please do not send them here.

Montague House always feels warm and friendly. My mum particularly enjoys the varied activities and having coffee and cake in the Bistro area. She has been in Montague House for over six months now and her needs are well catered for by caring and friendly staff. It is reassuring for me to know that my mum is well entertained and kept occupied by a regular weekly programme. Overall we are very satisfied with Montague House and would recommend it.

There is always a friendly welcome, a lovely coffee and even a piece of cake waiting for anyone who steps through the door.