Search...

Belong Chester

36 City Road, Chester, Cheshire CH1 3AD
Belong Chester Logo
Jobs
Belong Chester logo
Belong Chester, Chester
Belong Chester, Chester
Belong Chester, Chester

Belong Chester opened its doors on 18th July 2022; located in the heart of the city, adjacent to its historic canal, the inter-generational community provides world-leading dementia and nursing care, with 24-hour support available across six extended family-sized households and 23 independent living apartments, the latter available to purchase or rent.

The Nursery in Belong, the village's 25-place intergenerational nursery, featuring a secure sensory nature and play garden, provides a...  

Care Provided by Belong Chester

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,860 - £2,010£1,960 - £2,110
Residential Dementia Care£1,860 - £2,010£1,960 - £2,110
Nursing Care£1,860 - £2,010£1,960 - £2,110
Nursing Dementia Care£1,860 - £2,010£1,960 - £2,110

See key facts and pricing information on our website.

Contact Belong Chester to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Caroline Ray(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 4

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (72)

Visiting

  • A short walking distance from Chester railway station, Belong Chester is conveniently located to access the city’s cultural, historical and retail opportunities.

Parking

  • On-site parking is available.

Belong Chester Reviews (29)

Submit a Review
9.9

Belong Chester has a Review Score of 9.9 (9.851) out of 10, based on 18 reviews in the last 2 years. Over all time Belong Chester has 29 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Belong Chester
Loading...
Showing 29 reviews matching selected criteria
Review from K D (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

My mum became a resident at Belong Chester 3 weeks ago and I can honestly say, I am delighted. She is so happy here and seems very relaxed after a stressful few months at home. The staff are really friendly and within days, they knew my mum so well. The 'Household' is like a family. I feel quite emotional as this has been a game changer for both my mum and for me - Thank you so much!

Reply from Caroline Ray, General Manager at Belong Chester

Thank you so much for this lovely review! It's a pleasure to have your mum staying with us at Belong Chester. Our team work really hard to ensure a friendly, homely and welcoming environment and they will be delighted to hear that this is appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phillip M (Son of Resident) published on 9 March 2026 Submitted via Website
Overall Experience

The entire staff in Handbridge House care for Dad ( who has various needs) with great compassion dedication and expertise . My Sister and I are entirely satisfied with the care Dad receives in all respects . I particularly like the "House" concept whereby residents staff and relatives feel part of a homely atmosphere .

Reply from Caroline Ray, General Manager at Belong Chester

Thank you so much for taking the time to provide us with this feedback. Our team work really hard to ensure a friendly, homely and welcoming environment and we are delighted that you and your family are happy with the care provided. It's a pleasure to have your dad with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from David H (Son of Resident) published on 28 March 2025 Submitted via Website
Overall Experience

After speaking to 63 homes in the northwest and visiting 23 I came across Belong. These homes are head and shoulders above any homes I've seen. When a place came up in Chester I was so happy to get my mum settled in. My mum has dementia so has some special ist requirements which I'm confident are being catered for. Modern, clean, great activities and staff!

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Chester; we are so delighted to hear this has been your experience and that you are happy and confident that your Mum's needs are being met. I will make sure your kind words are passed to the village team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather K (Daughter of Resident) published on 14 February 2025 Submitted via Website
Overall Experience
We are a family who work in various positions in 'healthcare' and have very high expectations. We had numerous recommendations by colleagues.
To the important stuff, the care is phenomenal. I take Mum's washing home. If Mum was not toileted regularly I would know. She eats with gusto, beautiful food made from scratch, she had lost over a stone in hospital. She'll definitely put that back on watching her eat today!
I asked Mum a couple of days ago, "Just between the two of us, what do you think?" She said, "It will never be home but the staff are all lovely, nothing is too much and I feel safe." Not bad for eleven days and I'm sure she'll feel more at home as time goes on.
The progress that she has made emotionally is so wonderful to see. 'Church' today was a huge achievement and so important. The staff were so invested in making it happen.

The Bridgegate team (you're amazing), thank you.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you very much for taking the time to provide this wonderful feedback. It means a great deal to the team here and we are so pleased to hear that your mum is interacting and being well cared for at Belong Chester. We'll make sure we share this amazing review with the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Debbie D (Sister of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My sister is a resident at Belong Chester, she is very happy here and well looked after and cared for, I am personally very happy with Belong and staff. She enjoys all the activities and singing in the choir and also being with the nursery children.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you so much for your positive review on the support provided at Belong Chester. We are delighted to hear your sister is so happy and engaged and that you feel she is well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jo-Anne H (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

My mum is a resident at Belong Chester, she has been there thirteen months now. I visited my mum several times during December. The atmosphere was amazing and Mum absolutely loved being there, the festivities were lovely and activities plentiful. The staff are always happy and cheerful and make a fuss of Mum which she loves. Mum is on Bridgegate household, it is peaceful, relaxing and fun to be in, I feel totally happy that she is being cared for in such a warm environment by such a caring team. The intergenerational experiences are amazing, the little ones certainly bring a lot of smiles to the residents.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you very much for taking the time to provide us with this review. Our team work really hard to ensure a friendly, homely and welcoming environment. It means a great deal to them to know that this is appreciated and that your mum is enjoying life in Belong Chester.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cath W (Daughter of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
My mum moved into Bridgegate Household last July after attending experience days. I found making the decision to move Mum really difficult but I was supported from the start by professional, kind and thoughtful staff.
Mum settled much better than I expected. The intergenerational focus is embedded into Belong and has made a significant difference to my mum's life.
Staff know my mum well and with their support, Num has regained her confidence. There is a lot of laughter and warmth. Staff always look happy to be at work and they have time to listen and respond to any concerns.

Belong supports the whole family and we couldn't recommend them highly enough.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for leaving such a kind review of Belong Chester. We are so happy to hear that your mum has settled in so well and that she has gained in confidence through our support. Our team will be delighted to know how happy you are as a family with the care she receives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Son of Resident) published on 24 January 2025 Submitted via Website
Overall Experience
On the whole, I am very happy with my mum's care.
I feel she is in a safe environment and is being looked after.
Most of the staff/carers are excellent and understand my mum's condition.
During visits, I can see how the carers help the other residents with their individual needs and can assess this further down the line, as my mum's needs also increase.
On occasion, I will get two different answers from two carers and so I do not know which one is correct.
Some things could be addressed: some of her clothes go missing and these have not been labelled and so we have done this ourselves on a lot of items. There is a name label tool in Belong but no one seems to know where it is.

The app is a useful tool and I read it every morning and evening so see how my mum is. It does have a lot of duplications entered, I don't know if this is down to the staff making the entry or if the app has generic sentences or tick boxes.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to submit your review of Belong Chester. We are pleased to hear that you are happy with the care provided to your mum overall. We greatly appreciate your feedback and continuously look at ways we can improve our services to maintain high standards. We are in the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

Belong Chester was the best of the many care homes I visited and we were very pleased to secure a place for Mum. It is very well thought out. Location is excellent. Rooms are modern, light, spacious and well-equipped with a big wet room and large windows. They are also air-conditioned, so nice and warm in the winter. Each household has a sunny balcony for warmer times. We particularly like the household set up which allows the small number of residents to get to know each other as they eat their meals together each day in the household dining room and sit together in the communal lounge. The recent Christmas parties were a nice touch. The household has a homely feel and Belong itself is very welcoming. Food is tasty and freshly cooked in the household. The ground-floor bistro is excellent. There is a carefully considered range of activities: we especially like the intergenerational dimension, with the weekly interactions with the kindergarten children. Staff are mostly kind and helpful.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to submit such wonderful feedback. We aim to maintain high standards at Belong Chester; we are so delighted to hear this has been your overall experience and that you made the best choice for your mum's care. I will make sure your kind words are passed to the village teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane S (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience
From reception to bistro to household to experience, the staff team generate warmth, welcome and compassion.

My mum is a household resident on Bridgegate, We are beyond grateful for the care they give her, both physical and emotional.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to submit your review of Belong Chester. We are so touched by your kind words and our team works really hard to ensure a friendly, homely and welcoming environment. It means a great deal to our village team to know that this is appreciated and that your mum is cared for so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris S (Son of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience

The best care home I have seen. The staff are outstanding and the level of care is second to none. I would recommend to anyone with relative's needing care.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you very much for taking the time to provide this feedback. It means a great deal to the team here and we are so pleased to hear you are happy with the level of care at Belong Chester.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith S (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience
From the concept of a 'household' community within a larger one, intergenerational experiences, exceptional care and attention to detail, Belong Chester excels in every way.

My father's experiences from settling in preporations and a full year now of care in this setting has been wonderful. The concept of a 'champion' to support and coordinate his care has meant it has been seamless. The celebration of his 98th birthday was the culmination of not only his hopes but ours as a family - true happiness.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your dad is so happy and settled at Belong Chester and that the dedication of our village teams are making a positive difference to his care. I will share this with the entire team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B D (Husband of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
My wife entered the care home in August, since then I have been impressed by the compassion and care shown by all the staff myself and wife have had contact with.

I have found a care home that I am happy for my wife to settle in, knowing that she will be well looked after and her needs will be met in a compassionate manner

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for submitting such a kind review. We are delighted to hear your experience with Belong Chester has been a good one and that you are so happy with the compassionate care that your wife is receiving. Thanks again for choosing Belong Chester; it's a pleasure to have your wife with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sara N (Daughter of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience
My father has been residing at Belong for more than twelve months.

We think the place, its staff and the way it is run are excellent.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you so much for taking the time to post this feedback. We aim to maintain high standards at Belong Chester; we are so delighted to hear this has been your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Husband of Resident) published on 9 September 2024 Submitted via Website
Overall Experience

My wife receives wonderful care in Belong. The staff are very helpful and caring and provide excellent support for all her needs. The Belong Gateway system enables me to find out all aspects of her care. She has the opportunity of taking part in various activities each day. She enjoys the range of food available including the option to either eat in her household or in the bistro.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you very much for taking the time to provide this wonderful feedback, which is valued by all the team. We are delighted to hear that your wife's experience at Belong Chester has been so positive, and that you are happy with the communication, care and support received.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from T C (Daughter of Resident) published on 6 September 2024 Submitted via Website
Overall Experience

The team caring for my mother are wonderful. Mum has been with them now for nearly three years. She has always been cared for as an individual and is always beautifully turned out, with her hair done every week by the lovely ladies in the salon downstairs. The highlight of her week is the stay-and-play session with the nursery children - she comes much more into focus as soon as she sees them and really engages with them, joining in as much as she is able to with the activities. Mum is usually 'in a good place' each time I go to visit, and I am never worried that that will change when I leave. Staff are always happy to have my input and we work as a team to keep mum entertained and happy. The Admiral Nurse service is excellent and has helped me to cope with what can be a hard emotional journey for a daughter. This is something I could never have coped with without the support of everyone in Belong including the fabulous cleaners, everyone in the Bistro and the entertainment staff.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for such lovely feedback. We are overjoyed to hear your mum is so happy with us and enjoying all of our services, particularly the stay-and-play and Admiral Nurse sessions. We are very pleased that you are also receiving the support that you need. I will make sure your review is passed on to all of our Belong Chester village teams.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kay D (Wife of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

My husband is relatively young to have dementia and it was always going to be difficult to find a suitable care home. After trialing one, it became quickly apparent that it wasn't the right fit for him. I can't find the words to explain how relieved I am to have found Belong Chester. From the cleaners, kitchen staff, carers to management, everyone has been kind, helpful and supportive. They are bending over backwards to try to understand and meet my husband's complex needs. I couldn't have found anywhere better!

Reply from Caroline Ray, General Manager at Belong Chester

Thank you for taking the time to submit your great review of Belong Chester. We are so touched by your kind words and are so happy to hear that you feel you have the valuable help and support that you need for your husband. I will share this feedback with the entire team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa C (Daughter of Resident) published on 6 September 2024 Submitted via Website
Overall Experience
Belong is a modern, easily accessible care environment. By which, I mean spacious, totally wheelchair friendly, with access to many amenities for all, support for doing this and all in a friendly, small unit household.
Visitors are welcomed and can support their loved ones through meal times, attend doctors' sessions, talk to trained care and medical staff easily and are never turned away.
The facilities are excellent. Meals can be taken in the household or in the in-house bistro. Daily activities are run and any resident can attend these. Care staff will take residents but visitors are also encouraged to take relatives too.
All staff are friendly and approachable. It feels like you are walking into an extended family environment.

Best decision I've ever made.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you very much for taking the time to provide this feedback which is valued by all the team. We are delighted to hear that your experience at Belong Chester has been so positive and the care and facilities are of such a high standard. We work hard to make our village a welcoming and supportive environment for everyone to enjoy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maxine D (Friend of Resident) published on 24 July 2024 Submitted via Website
Overall Experience
This is an amazing care home. The residents are treated as individuals and all their needs met quickly and with a smile.
Medications are administered exactly as prescribed and individual preferences in meals are catered for.

The building is purpose-built and the units are small and friendly with knowledgeable staff and exceptional cleanliness.

Reply from Caroline Ray, General Manager at Belong Chester

Thank you so much for taking the time to post this great feedback. We aim to maintain high standards at Belong Chester; we are so delighted to hear this has been your experience and it means a great deal to our village team to know that this is so appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Eric D (Respite Resident) published on 7 July 2023 Submitted via Website
Overall Experience
Having never left my wife for many years, I was very apprehensive about leaving her whilst l took a short 5-day break. After being in Belong for a short time whilst checking in my wife, any worries I had, quickly disappeared. The friendliness, professionalism and facilities are second to none, basically a 5-star hotel vibe throughout. I stayed for a few hours to make sure my wife was ok, we sat in the sun on the balcony overlooking the comings and goings of Chester whilst being refreshed with drinks by the very attentive staff. I accepted an offer to have an evening meal along with my wife and other residents before I left.
I left feeling totally confident that my wife was in exactly the right place.

I cannot recommend Belong enough, do not hesitate to leave your loved one in their care.

Reply from Patrick Butler, General Manager at Belong Chester

Thank you so much for taking the time to post this incredibly moving feedback. It was a privilege to support you and your wife and it is crucial to us that we make people's time with us as special and positive as possible. It will mean a great deal to our village teams to read your comments and I...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (28) & Events (0)

News
  • 29 Jul 2026

    Belong at Home, the dementia specialist home care service from Belong Villages, has retained its crown as the UK’s only not-for-profit operator to be named in the top 20 home...

  • 21 Jul 2026

    Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...

  • 20 Jul 2026

    Colleagues across Belong villages are celebrating recognition at the prestigious Palliative and End of Life Care Awards 2026. Organised by Care Talk magazine, the awards recognise the individuals and teams...

Upcoming Events

There are no upcoming events for Belong Chester.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Belong Ltd
  • 30 Jun 2022Recipient: Belong Ltd
  • 17 Aug 2021Recipient: Belong Ltd

Meet the Team (5)

Caroline Ray
Caroline RayJob Title:General Manager

Caroline has led the team at Belong Chester since 2024, having proven her credentials in the registered manager role at Belong Crewe and Belong Macclesfield.

She is a dedicated and passionate care professional who is qualified as a nurse and holds extensive social care and training qualifications, as well as the NVQ level 5 in management. Her experience spans working as a staff nurse in the health authority and then moving to social services, where she managed staff in supported tenancies to enable people to live in their own homes. This service provided support to people with varying levels of need, including people with learning disabilities, physical disabilities, dementia, mental health issues and those needing end-of-life care.

Chloe Wynn
Chloe WynnJob Title:Support Manager

Chloe Wynn, who has been recognised regionally for her expertise in dementia care, has been appointed support manager with responsibility for managing the village’s specialist ‘household teams’, ensuring they provide the highest standards of nursing and dementia care 24 hours a day.

Since starting her career with Belong in 2011, Chloe has been shortlisted twice at the prestigious Great North West Care Awards and has completed qualifications in leadership, health and social care to rise through the ranks from household assistant to lead senior support worker across Belong's various village locations.

Sarah Miotti
Sarah MiottiJob Title:Front of House ManagerJoined: 2022

Front of House Manager, Sarah Miotti, will head up the village administration and reception teams, and ensure the highest levels of customer service, while also overseeing the smooth running of the village behind the scenes.

Sarah joins Premier Homecare in North Wales, where she worked for six years, most recently as Care Manager. Prior to that, she was Front House Manager for Macdonald hotels in Chester after a career spanning over 20 years working in a range of front-of-house and events roles in the hospitality industry.

Karen Hopkins
Karen HopkinsJob Title:Village Nurse ManagerJoined: 2024

Karen is a highly experienced and qualified nurse, with almost three decades of experience in health and social care, including patient care, managing clinical audits and running patient trials.

She has worked as a Unit Manager, Clinical Nurse Specialist and Deputy Ward Manager at the Countess of Chester and made the switch to a care home setting in order to have more hands-on time caring for people. This blend of experience and outlook makes her ideally placed to lead the nursing team at Belong Chester, maintaining a customer-first approach while bringing both her management and clinical decision-making skills to bear.

Heather Mills
Heather MillsJob Title:Belong at Home Team LeaderJoined: 2023

As Team Leader for Belong at Home Chester, Heather has been instrumental in growing its home care service since the opening of the new village.

She made the switch from working in retail management in February 2017 when she moved from her home town in Birkenhead, Merseyside, to Atherton, Greater Manchester.

With a passion for supporting others, she was quickly promoted to senior care roles, initially in a care home setting and then later working out in the community.

She joined Belong at Home Atherton early in 2022 and then took up the post in Chester as the home care service was launched following the opening of Belong’s newest care village in the city later that year.

With responsibility for the recruitment of colleagues and managing the provision of outstanding customer care, Heather is a dedicated and hard-working individual who has made a big impact in a short space of time.

Frequently Asked Questions about Belong Chester

What types of Care is Belong Chester registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belong Chester have?

There are 75 Single Rooms.

What are the Facilities & Services at Belong Chester?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Belong Chester to the centre of Chester?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belong Chester to verify any information. View our terms and conditions. Belong Chester has an Enhanced Service -more info.