Belong Chester

Caroline has led the team at Belong Chester since 2024, having proven her credentials in the registered manager role at Belong Crewe and Belong Macclesfield.

She is a dedicated and passionate care professional, who is qualified as a nurse and holds extensive social care and training qualifications, as well as the NVQ level 5 in management. Her experience spans working as a staff nurse in the health authority and then moving to social services where she managed staff in supported tenancies to enable people to live in their own homes. This service provided support to people with varying levels of need including people with learning disabilities, physical disabilities, dementia, mental health issues and those needing end-of-life care.

Details to follow.

Front of House Manager, Sarah Miotti, will head up the village administration and reception teams, and ensure the highest levels of customer service, while also overseeing the smooth running of the village behind the scenes.

Sarah joins Premier Homecare in North Wales, where she worked for six years, most recently as Care Manager. Prior to that, she was Front House Manager for Macdonald hotels in Chester after a career spanning over 20 years working in a range of front-of-house and events roles in the hospitality industry.

Karen is a highly experienced and qualified nurse, with almost three decades of experience in health and social care, including patient care, managing clinical audits and running patient trials.

She has worked as a Unit Manager, Clinical Nurse Specialist and Deputy Ward Manager at the Countess of Chester and made the switch to a care home setting in order to have more hands-on time caring for people. This blend of experience and outlook makes her ideally placed to lead the nursing team at Belong Chester, maintaining a customer-first approach while bringing both her management and clinical decision-making skills to bear.

Charlotte Parton is responsible for the village’s experiences and activities programme for its residents and apartment tenants, as well as for its adult day care service for the wider community.

A natural leader, Charlotte has the credentials when it comes to working with others, inspiring and supporting them to bring their ideas to life. Charlotte has already worked extensively alongside schools, businesses and care homes, facilitating performances, art workshops and craft sessions. Further, whilst obtaining her theatre and community drama degree qualification, Charlotte played a key role in ‘More Than... Blanket Baths and Bedpans – a celebration of the history of the NHS in the city. The showcase of personal stories and memories of the service culminated in a community play featuring care home residents – something that Charlotte hopes to replicate with Belong’s customers.

As Team Leader for Belong at Home Chester, Heather has been instrumental in growing its home care service since the opening of the new village.

She made the switch from working in retail management in February 2017 when she moved from her home town in Birkenhead, Merseyside, to Atherton, Greater Manchester.

With a passion for supporting others, she was quickly promoted to senior care roles, initially in a care home setting and then later working out in the community.

She joined Belong at Home Atherton early in 2022 and then took up the post in Chester as the home care service was launched following the opening of Belong’s newest care village in the city later that year.

With responsibility for the recruitment of colleagues and managing the provision of outstanding customer care, Heather is a dedicated and hard-working individual who has made a big impact in a short space of time.