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Watermeadow Grange

Bewick Avenue, Topsham, Exeter, Devon EX3 0FF
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Can totally recommend 110%. Had a family celebration today and the food and service were excellent.J L(Daughter of Resident/Service User)
Watermeadow Grange, Exeter
It is a super friendly safe place to visit my grandparents.K P(Granddaughter of Resident/Service User)
Watermeadow Grange, Exeter
You can tell this is a very special place and everyone is treated so well.Chris W(Friend of Resident/Service User)
Watermeadow Grange, Exeter

Watermeadow Grange Care Home in Topsham, offers exceptional residential, dementia and respite care in elegant, purpose-built surroundings. As part of Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, the home combines outstanding design with compassionate, person-centred care.

The home features beautifully furnished en-suite bedrooms, providing comfort, privacy and style. In addition, spacious one-bedroom care suites include a private lounge and kitchenette,...  

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Care Provided by Watermeadow Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,900From £2,100
Residential Dementia CareFrom £1,900From £2,100

Fee is subject to a pre-admission assessment and availability

Contact Watermeadow Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katherine Stephens (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (9)
  • Single Rooms with ensuite Wet Room (68)
  • Couples/Companion Rooms with ensuite Wet Room (9)

Visiting

  • Visitors warmly welcomed

Parking

  • Parking is available

Watermeadow Grange Reviews (56)

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10

Watermeadow Grange has a Review Score of 10 (9.953) out of 10, based on 35 reviews in the last 2 years. Over all time Watermeadow Grange has 56 reviews.

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Review from J S (Resident / Service User) published on 2 May 2025 Submitted via Postal Card
Overall Experience

A very enjoyable and well-organised family lunch to celebrate my 94th birthday. All eleven of us appreciated the food and the service.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to write us a review, we are so pleased to hear you enjoyed your birthday celebrations and glad you enjoyed the food and service. We will pass on your lovely comments to the team!

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Review from F J (Friend of Resident) published on 2 May 2025 Submitted via Postal Card
Overall Experience

We recently celebrated a friends birthday at Watermeadow Grange, and I couldn't be more impressed with the experience. The staff went above and beyond by providing private facilities for the occasion, creating a warm, welcoming atmosphere that made the day truly special. The attention to detail was evident in every aspect from the beautifully arranged space to the delicious food that was served. The presentation was restaurant quality. Special thanks to the host on the day, who was not only professional and attentive but genuinely kind and engaging. They made sure everything ran smoothly, especially the birthday guests felt celebrated and cared for. Highly recommend for anyone looking for a care home that truly treats residents like family.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to write us a review, we very much appreciate feedback and even more so when it is so positive!! We are so pleased you enjoyed your visit and in particular your friends birthday celebrations. We will be sure to pass on your wonderful comments to the host and our chef and we look forward to seeing you again here at Watermeadow Grange!

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Review from Jo D (Daughter of Resident) published on 17 April 2025 Submitted via Website
Overall Experience

I have nothing but wonderful words to say about Watermeadow Grange. My father recently passed away, he was 87 with Alzheimers and went into Watermeadow Grange in July last year for full time care. He was for there for eight months, and during that time received the most loving and professional care, the staff took the time to get to know the real him, dancing with him and changing his records regularly, as music was his thing! I cannot praise the staff enough, they were more like friends who cared for him dearly, and also cared for us (wife and daughter). At the end of his life, we will never forget the compassionate care they gave him. Watermeadow Grange is like a 5 star hotel with 5 star care. I would not hesitate to recommend.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for such a wonderful review, we will be sure to share with the team. It was our absolute pleasure to be able to care for your father and we thank you for choosing us. He was a wonderful man and is very much missed.

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Review from L L (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

From the start with Watermeadow Grange, we felt we were dealing with friends and family. We were looking for short-term respite care for my Dad who lives with us, while we went on holiday. The home admissions advisor was fantastic - and our initial visit with Dad to the home was like visiting a 5-star hotel. I could not have left Dad in anywhere I would not have stayed myself, and honestly it felt like Watermeadow Grange was a luxury home from home. We had a lovely home visit prior to admission, where Dad's interests, routines and story were tracked. When we dropped Dad off for his 2-week stay, my husband and I joined Dad for a delicious lunch (and wine!). I honestly can say Watermeadow Grange has been absolutely amazing, and given us options to have some time together as a family, away from care-giving responsibilities. I cannot recommend Watermeadow Grange enough. The staff are amazing, the fabric luxurious, the food delicious. You can trust them to care 150 per cent with your loved one.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Wow what a truly wonderful review, thank you so much, we will pass on your comments to the team. We are so happy that you were able to enjoy some family time in the knowledge that your dad was safe and being well looked after. We look forward to welcoming him back in the future!

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Review from Peter F (Resident / Service User) published on 22 November 2024 Submitted via Postal Card
Overall Experience

I am 95 years old and became a widow in 2017. I lived alone but early this year found that I needed more care. My family introduced me to Watermeadow Grange in March 2024 and I moved in on 21/3/2024. I can only recommend this care home as being of the highest quality and as you will see I have awarded the highest marks to all the relevant questions. I guess each one of us would prefer to be independent but if one has to live in a care home this is the best.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for your review and what a wonderful review it is! We are delighted to hear you're so happy living at Watermeadow Grange and we too enjoy you being here with us all. We hope you enjoy many more happy years here!

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Review from M P (Resident / Service User) published on 20 November 2024 Submitted via Postal Card
Overall Experience

Very pleasant, kind and observant.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to write a review, we're really pleased you enjoyed your stay with us and it was so positive.

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Review from John S (Son of Resident) published on 15 November 2024 Submitted via Postal Card
Overall Experience

Watermeadow Grange has been fantastic. Mum is very happy here and thinks all the staff are very kind. She loves the accommodation and the food. Watermeadow Grange staff have been nothing but extremely helpful and keep us updated with Mum's progress.

Reply from Katherine Stephens, General Manager at Watermeadow Grange

Thank you for taking the time to provide such lovely feedback. We are pleased to hear your mum is happy here and that you are kept up to date with her progress.

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Review from Sally R (Daughter of Resident) published on 15 November 2024 Submitted via Postal Card
Overall Experience

We are very happy indeed and the staff are excellent and nothing is too much trouble. The food is delicious and my mother is getting excellent care. We have noticed at the weekend there aren't as many staff but overall we are satisfied.

Reply from Katherine Stephens, General Manager at Watermeadow Grange

Thank you for taking the time to give feedback on your experience. We are pleased to hear that your mother feels the care she receives here is excellent and that she is enjoying the food. Please be assured that our staffing levels are consistent across the whole week.

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Review from B H (Son of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience

We hired the function room at Watermeadow Grange to celebrate my father's 97th birthday. The room was really well set up for this event. The manager was incredibly helpful in making sure everything went according to plan re food and drink and visitors' well-being. A good time was had by all. Much appreciated.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for your lovely feedback and review of your experience. We're so pleased you all enjoyed your father's birthday celebration in our private dining facility! I will pass your comments on to the team.

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Review from L L (Friend of Resident) published on 22 October 2024 Submitted via Website
Overall Experience

I had a lovely visit to Watermeadow Grange to visit my friend who is a resident there. We booked out the private dining area and had personalised service from one of the care home staff. He was very attentive and the food was delicious! Thank you to all the staff for making it such a wonderful visit.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for your lovely review, we're pleased you enjoyed our private dining facility and the delicious food on offer. I will pass on your wonderful comments to the team and we look forward to welcoming you back in the future.

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Review from Vanessa U (Friend of Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience

My experience of Watermeadow Grange was excellent. There is a wonderful calm ambience in the building. All of the staff I encountered were extremely calm and helpful. I have not answered two of the questions below, being activities as I have not witnessed any, also value for money because I do not know the cost of staying at Watermeadow Grange so could not comment. However I was and am very impressed with the facility.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to write such a positive review and we are so pleased to hear you enjoyed your visit to our wonderful home. I will be sure to pass your comments on to the team.

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Review from Trudy C (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card
Overall Experience

We held a 97th birthday party for my father in the private dining room. We provided all of the food and drink; however the room and table were beautifully arranged and the crockery and cutlery nicely wrapped and presented. Plentiful tea and coffee were provided and the staff member who assisted on the day was very attentive and helpful. He was extremely hard-working and kind. Nothing was too much trouble.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to give us such a positive review. We are really pleased to hear that you were happy with the private dining facility and service available for your father's birthday and to be able to celebrate such an impressive milestone together as a family. We will be sure to pass on your lovely comments.

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Review from S S (Granddaughter of Resident) published on 1 October 2024 Submitted via Postal Card
Overall Experience

Checked in for some respite care and a lovely experience. The staff are caring and friendly and my family member reports enjoying the food and outings. A lovely environment to visit.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to write us such a positive review. We are so pleased to hear that your family member is enjoying the food and outings, that's great news and I will pass it on to the team.

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Review from K P (Granddaughter of Resident) published on 12 September 2024 Submitted via Postal Card
Overall Experience

It is a super friendly safe place to visit my grandparents.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to review our home, we are so pleased you enjoyed your visit and you found everyone so friendly. I will be sure to pass on your compliments to the team and we look forward to welcoming you back soon.

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Review from M S (Daughter-in-law of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

We find the staff and home very helpful and the care they give my in-laws is excellent.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to review our home, we are so pleased to hear you are so happy with the care your in-laws receive, we love caring for them both. We will make sure we share your wonderful feedback with the team!

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Review from J L (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card
Overall Experience

Can totally recommend 110%. Had a family celebration today and the food and service were excellent. Always feel welcome, everyone. Friendly, very happy with the service and care provided. Mother also agrees.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

What a wonderful review, thank you so much for taking the time to give us such amazing feedback, it means a lot to everyone here at Watermeadow Grange, we strive to make our residents and families feel welcome and looked after.

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Review from Gillian G (Friend of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

Four of us, two daughters and granddaughter, went to visit my oldest friend. One daughter was the goddaughter of my friend. I was delighted to see the residence which I thought was first class. Beautifully appointed. I loved the decor, plenty of space, sitting areas and gracious dining rooms. We were given a tasty lunch in the private dining room. A first-class experience. Residents are privileged.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you for taking the time to review our home, we're delighted to hear you enjoyed your visit and were able to make use of our wonderful Private Dining room. We look forward to seeing you again soon.

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Review from Kaya M (Friend of Resident) published on 25 July 2024 Submitted via Postal Card
Overall Experience

Lovely lunch and friendly service. Food was delicious, especially liked the dessert.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Many thanks for your review, we're delighted you enjoyed your lunch here, especially the dessert, we will pass your compliments on to the chef.

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Review from T N (Resident / Service User) published on 22 July 2024 Submitted via Postal Card
Overall Experience

Excellent. The home admissions adviser was very, very helpful - as was everyone else.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

Thank you so much for taking the time to leave us a review, your feedback is so important to us, we really enjoyed you coming to stay with us and hope to see you again soon!

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Review from Chris W (Friend of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
The staff are amazing! They have such a high level of enthusiasm and professionalism.
The facilities are great and the rooms are done to a very high standard.

You can tell this is a very special place and everyone is treated so well.

Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow Grange

What a wonderful review, thank you so much for taking the time to review our home, we're so pleased to hear such positive comments and will pass them on to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 26 August 2026

Limited availability, please call for up to date information

News (0) & Events (0)

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Watermeadow Grange.

Meet the Team (6)

Katherine Stephens
Katherine StephensJob Title:General ManagerJoined: 2023

As General Manager at Watermeadow Grange, I feel incredibly proud to be part of such a caring and supportive community. My role is to lead the overall day-to-day running of the home, ensuring every resident receives the highest standard of person-centred care within a safe, welcoming and homely environment. Building strong relationships with our residents, families and team is one of the most rewarding aspects of my role, and I truly believe these connections are what make our home so special.

I am passionate about creating an environment where residents feel safe, valued, respected and truly at home. I work closely with our dedicated team to ensure we deliver compassionate, high-quality care while supporting residents to continue living fulfilling and meaningful lives with dignity, companionship and happiness every day.

MY EXPERIENCE
Throughout my 20-year nursing career, I have remained passionate about supporting older people and creating positive experiences for both residents and their families. My experience has given me a strong understanding of the importance of kindness, empathy and person-centred support, and I am committed to leading a team that shares these values.
At Watermeadow Grange, our team is carefully selected not only for their skills and experience, but also for their compassion, warmth and willingness to always go the extra mile to brighten someone’s day. I am proud to lead such a dedicated team who work tirelessly to create a truly supportive and caring environment.

ABOUT ME

Outside of work, I enjoy spending time with family and friends and appreciate the importance of creating meaningful moments with the people around us. I bring this same ethos into daily life at Watermeadow Grange, where we are more than just a care home, we are a family.

Josie Dugmore
Josie DugmoreJob Title:Deputy ManagerJoined: 2023
What I do

My name is Josie, and I am one of the Deputy Managers at Watermeadow Grange. I’m responsible for supporting the General Manager in the day-to-day running of the home. My responsibilities include supporting team members, promoting person-centred care, compliance with regulations and quality standards, and ensuring high standards of care delivery.

My Experience

I have over 15 years of experience within the care industry, this is across hospitals, community and residential settings. I joined Watermeadow Grange as a Team Leader, and after being recognised for my hard work, I was promoted to Deputy Manager in March 202,5 and I could not be prouder! I am extremely passionate about delivering high standards of person-centred care and ensuring we are always acting in our residents’ best interests. My main passion within care is helping those who live with Dementia.

About me

I have 3 wonderful children; I love going to the gym and taking part in charity events. My most recent event was raising money for Alzheimer's when I did a 28-mile trek around the Jurassic coast!!

Victoria Underhill
Victoria UnderhillJob Title:Deputy ManagerJoined: 2025
What I Do

I am the Deputy Manager at Watermeadow Grange. I’m responsible for supporting the General Manager in the day-to-day running of the home. My responsibilities include supporting team members, promoting person-centred care, compliance with regulations and quality standards, and ensuring high standards of care delivery.

My Experience

I have over 25 years of management experience working in the care industry. I am very passionate about person-centred care and going the extra mile to make someone’s day. My expertise lies in team building, personal development, and continuous improvement.

About Me

I live in Topsham with my husband and two daughters. Outside of work, I love spending time with my family on the river with our paddleboards or finding new routes to cycle on my road bike. To rela,x I enjoy cooking and finding plant-based new recipes.

I am so excited to join the talented team at Watermeadow Grange and make the Cinnamon difference!

Tanya Williams
Tanya WilliamsJob Title:Home Admissions AdvisorJoined: 2025
What I Do

My name is Tanya, and I am a Home Admissions Advisor. My role is to provide information and support to those looking at moving into care and the options available to them. Choosing the right care home can be a difficult decision to make, whether it be future planning or reacting to a crisis, it’s often a daunting, emotional experience for the prospective resident or their family, but I am here to make the journey simple, clear and give all the answers to all the questions you may have and make the process a positive one.

My Experience

Delivering excellent customer service has always been a passion of mine, and I have many years of experience working in the social housing sector. However, for the last 6 years, I have worked in the luxury care home sector, which has been so rewarding, and it’s always been a pleasure to be the first point of contact for people enquiring. I strongly believe in treating people in the same way I would expect myself or my family to be treated. A little bit of kindness goes a long way. After relocating to North Devon, I am proud to be working for Cinnamon Care Collection and continue in a role I am passionate about with a company that shares the same passions and ethics as I do.

About Me

I relocated from Wiltshire to North Devon with my partner to follow our self-build dream, selling our beautiful home to move onto our plot (yes, in a caravan!), so for the foreseeable future, my spare time will be on the site getting stuck in to make the dream a reality! When I do get some ‘me’ time, I am a keen runner, having completed numerous half marathons to eventually complete a full marathon, I’d be happy just doing it once though!! I have two grown-up children and am so lucky to have the most adorable 3-year-old granddaughter.

Lizzie Grant
Lizzie GrantJob Title:Well-being & Lifestyle CoordinatorJoined: 2023
What I do:

Hello, my name is Lizzie, and I am one of the Well-being & Lifestyle Coordinators here at Watermeadow Grange. We create a diverse activities and events programme with our residents, taking into account what they are interested in as well as offering opportunities to try out new and different things. We also love working with our local community groups in Topsham and beyond.

My experience:

My background is in events coordination, working in the local community with families and groups creating diverse art projects, teaching English, and running an Art Gallery in North Devon. I love working at Watermeadow Grange, being with such wonderful residents and the team here to make some new and old memories with our activities and events programme.

About me:

I live near Tiverton and have two grown-up sons, George and Harry. I love my garden, reading, drawing, going on lots of adventures and spending time with family and friends.

Dave Chapling
Dave ChaplingJob Title:Head ChefJoined: 2025
What I Do

Dave leads our kitchen at Watermeadow Grange with passion, creativity, and a genuine love for bringing people together through good food. As our Head Chef, he is dedicated to creating nutritious, comforting, and beautifully prepared meals that feel like home while supporting the well-being of every resident.

My Experience

With over a decade of experience, Dave has worked in a range of high-quality kitchens across the Southwest. Before joining us, he spent 2½ years as Head Chef at Dainton Park Golf Club and previously served as Executive Head Chef at Cofton Holiday Park. He also held the Head Chef position at the Dartmoor Halfway Inn. Dave trained at South Devon College in Paignton, where he qualified as a chef and discovered his love for the craft. He thrives on the challenges and creativity that cooking brings, and he takes pride in delivering meals that make people smile.

About Me

Outside the kitchen, Dave is a devoted dad to three wonderful children. He’s a big rugby fan and enjoys watching all kinds of sport, though most of his free time is happily spent with his family. His warm personality and commitment to caring for others shine through in everything he does, especially in the food he creates for our residents.

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