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- Barchester Chestnut Gardens Care Home

Chestnut Gardens is the best care home I have ever come across.Natasha S(Granddaughter of Resident/Service User)

They have been so kind, friendly, caring and professional, going the extra mileMaggie C(Sister of Resident/Service User)


Chestnut Gardens is the best care home I have ever come across.Natasha S(Granddaughter of Resident/Service User)

They have been so kind, friendly, caring and professional, going the extra mileMaggie C(Sister of Resident/Service User)


Newly opened, Chestnut Gardens Care Home offers 24-hour residential, respite and dementia care. Care is provided based on individual needs, and the service can deliver both short and long terms plans which are person-centred and promote the dignity of all residents.
The care home engages residents in a range of activities to preserve current skills. Additional services are also offered to promote socialisation and enjoyment such as a cinema, a spa...
Care Provided by Barchester Chestnut Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Chestnut Gardens Care Home for full pricing details and T&Cs.
Contact Barchester Chestnut Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gayane Selimyan(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Barchester Chestnut Gardens Care Home Reviews (30)
Barchester Chestnut Gardens Care Home has a Review Score of 9.9 (9.927) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester Chestnut Gardens Care Home has 30 reviews.
I've enjoyed my events and exercises. We enjoy them, like the making of the Ascot hats. Now have a Resident Ambassador
Thank you so much for taking the time to leave such a lovely review and for sharing your experience with us. We are delighted to hear that you have been enjoying the activities and exercise sessions, especially creative events such as making the Ascot hats. It is wonderful to know that these...
Thanks
We feel so fortunate to have you as one of our resident ambassadors. Your positivity, enthusiasm, and willingness to get...
Everyone is absolutely wonderful at Chestnut Gardens. Mum is so well looked after and the staff all seem to know when she's having an "off" day and rally round to cheer her up. She is very happy here. Thank-you all for all you do
Thank you so much for taking the time to share such a thoughtful and heart warming review. It means a great deal to our whole team to know your mum feels so happy, safe and supported at Chestnut Gardens. Your kind words and appreciation will be shared with the team, who will be incredibly proud to...
My mum has been staying for respite care on and off for over a year, and she has consistently received very good care. The staff are kind, attentive, and always welcoming.
On one occasion I did need to escalate an issue, but it was addressed immediately with a quick response and clear action taken, which I really appreciated.
Overall, I would highly recommend Barchester Healthcare for the quality of care and the supportive environment they provide.
We are delighted to hear that your mum has consistently received such good care during her respite stays with us. It means a great deal to know that our teams kindness, attentiveness, and...
My mum at first was very reluctant to leave the family home after so many years and as a result of many life threatening falls the time was right for her to opt for respite care back in April 2025 at Barchester Chestnut Gardens. As of January 2026, she is now a permanent resident as from start to finish, the carers and all management team have made my mum and I feel very welcome and always provide the highest level of care. My mum really does feel at home and I would strongly recommend Barchester Chestnut Gardens to all. Thank you!
We are truly honoured that your mum has chosen Chestnut Gardens as her home after her respite stays. It means a great deal to hear that our team has made both you and your mum...
My father has been a resident of this care home since May 2023. He has been very well looked after and taken care of. The staff are very professional, caring and diligent. I could have never found a better place for my father to live.
Thank you very much for your kind review, we truly appreciate your feedback!
All round facilities are great & clean, tidy, lot's of nice grounds and well staffed.
Thank you for your kind review. Rik is a very valuable member of our team and I will pass your great feedback to him!
I can't find adequate words to express the superb care, compassion and service received from every member of staff here at Chestnut Gardens Care Home. My husband's recuperation has been remarkable and I cannot thank them enough for looking after him for me.
Thank you so much for your kind feedback! Will pass it on to my superb team!
My Mum's first time in care home from October 2024 being in Hospital for 5 weeks prior , she originally came for respite but decided to stay , fast forward to nearly a year , when I call my mum she says she is busy either exercising , chatting with staff,getting her hair done BBQ where i have attended ,the chef is amazing ! The home always has something going on for residents and includes their family , I am able to get things delivered for her including cheeky fast food, the support i have from Gayane is fabulous ,the staff are very patient and understanding and as I do not live locally this puts my mind at ease . I am very happy that I chose Barchester but the main thing is my Mum being happy ,there have been a few hiccups and was dealt with promptly and nothing serious .
Dear Marie -Noelle, thank you so much for your kind feedback! Will pass it on to my team.
We can't speak highly enough of all the staff at Chestnut Gardens, from housekeeping through to management. My mum moved in back in November and has taken a while to adjust to a new way of life and missing her own home. The staff have been so kind and helpful and spending time with her and encouraging her to join in the activities. Would recommend this Care Home to everyone.
Thank you for your kind feedback, it is much appreciated.
Our mum came to the care home, this is the first for her, she arrived right in the middle of the Christmas party, having just come straight from the hospital, she was made to feel very welcome and took part and enjoyed the food. Mum's settlement to the home wasn't straightforward as Mum, as staff concerned about our health, was sent to hospital on Christmas Eve, she came home on Boxing Day. Couple of days later, she was sent back to the hospital so she spent New Year in hospital, this has been very upsetting for everybody but the staff had been great and don't mind being bombarded with loads of questions. We are an outgoing family so we have joined in with the quizzes etc., grandchildren have been made to be welcome and also helped put the Christmas decorations away, the other residents have fallen in love with our 9-year-old grandson, said he's funny and entertaining. Mum has only been in the home three weeks, says room is lovely, the staff are very caring and kind, food is good too.
Thank you very much for your kind feedback, very much appreciated! And thank you for bringing in your lovely grandson who is a joy.
The general manager is just wonderful. I was very anxious about Mum moving to a residential home, not only did she understand this but was also able to set my mind at rest about the quality of care Mum would receive and, most importantly to me, how we would all work together to look after her.
The transition was so easy from hospital to the home. Nothing was too much trouble for anyone. I can honestly say that during her stay, my mum had the most wonderful care from all of the staff. I would highly recommend Chestnut Gardens and the manager and her fabulous team.
Thank you very much for your very kind feedback, it is greatly appreciated.
On entering Barchester Chestnut Gardens Care Home, my initial thoughts were this feels like a five-star hotel and I was greeted by smiling, welcoming staff. I felt very comfortable talking to the staff and I thought the facilities had a lovely ambience. It is a good-sized home giving a spacious and luxurious feel. When I took my mother for one week respite, the staff came to her at once to introduce themselves and they did with such a kind and warm manner that I instantly felt that she would be in good hands. The staff went above and beyond to make sure Mum was happy and for that, I am truly grateful and would highly recommend Chestnut Gardens.
Thank you very much for your kind feedback, we enjoyed looking after your mother and will be happy to welcome her back to Chestnut Gardens again!
I will definitely be booking the home again.
Thank you very much for your kind feedback, looking forward to welcoming your mother back to Chestnut Gardens again.
If and when I need a care home for myself Barchester Chestnut Gardens Care Home would be my first choice.
I regularly visited my mother-in-law and she was always involved in activities, chatting with friends she'd made at the home or being looked after in the TV room. She enjoyed her time there.
Always a welcome smile from all the staff every time we go into the Barchester Chestnut Gardens Care Home. Nothing is too much trouble to support and help both the residents and visitors. Always feel welcomed by the team. The quality of the environment and overall build finish makes it feel like a high quality hotel. The range of food is excellent and caters for all dietary requirements. The team all seem to really take an interest in the well-being of the residents.
Thank you for your review, we appreciate your kind feedback!
What a wonderful place, the care my mother received in her year here was absolutely first class, as well as the care and support they gave me. There was always lots to do, lots of laughter, the food is wonderful, the rooms spacious and the staff - well they are just simply the best. Thank you all so much.
Dear Pat, thank you for your lovely feedback, it means a lot to our team.
My friend's mother was at Barchester Chestnut Gardens Care Home for respite where I visited her on a few occasions. I could not feel more welcome and I noticed a very positive change in her whilst she was there. Everyone was incredibly kind and compassionate and my friend would not hesitate to move his mother permanently when she is ready.
Thank you for your kind reveiw, will pass it to my team.
Barchester Care Home is a beautifully presented home with friendly and approachable staff who put care into everything. It's like a gorgeous hotel. Parking is easy. A wide range of activities for the residents. Good quality food choices. I highly recommend if you're looking for your loved ones.
Thank you very much for your kind review, we truly appreciate your feedback!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 August 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (3)
- 16 Jul 2026
What an extra special day we all had when the fab DJAG came to perform alongside the stars of the show our wonderful residents... We sang, danced, swayed along to...
- 14 Jul 2026
We really enjoy the musical sessions that Tracey brings when she visits our home If gives us the opportunity to express our inner musical talents and have some fun! All...
- 09 Jul 2026
It was all dragons and roses all round at Chestnut Gardens care home, in Purley, as residents and staff celebrated St George’s Day. Legend has it St George was a...
- 07 Aug 2026Organiser: Barchester Chestnut Gardens Care Home
- 20 Aug 2026Organiser: Barchester Chestnut Gardens Care Home
- 20 Aug 2026Organiser: Barchester Chestnut Gardens Care Home
Awards / Recognitions (40)
- 14 Jul 2026Recipient: Barchester Chestnut Gardens Care Home
- 24 Jun 2026Recipient: Barchester Chestnut Gardens Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (17)

Hi, my name is Gayane and I am the General Manager here at Chestnut Gardens.
I have been working in care home management for the last 18 years. I won the Care Home Frontline Leaders Award at the Great British Care Awards in 2012 and, in a previous role, I achieved an 'Outstanding' CQC rating.
I look forward to bringing my skills and experience to Chestnut Gardens.
Chestnut Gardens is an amazing home with a great atmosphere and I am looking forward to delivering the best care with my team to those we support in a friendly, warm and happy environment.
Please drop in for a coffee, cake and an informal chat to learn more about our beautiful home and discuss various ways we can support your loved ones to enjoy a safe and happy life in our care community. Please do not hesitate to contact me with any questions you may have.

Hello, my name is Safia. After graduating as a General Nurse and now as Chestnut Gardens Deputy Manager, I look forward to a long career with Barchester. Caring for people is my passion, and I get great satisfaction from making a difference to the quality of our residents' lives.

Hello, my name is Kuldeep Gill.
I have previously worked for the Crown Courts and the Civil Service, leading a team where I achieved an Employee Award for Excellent Customer Service.
I moved on to the Care Sector in 2014, and soon after, the Company achieved an ‘Outstanding CQC Report’ and carried ‘Outstanding’ throughout my working period there. Working in the Care Sector, not only did I gain a lot of experience in Business Administration, but I also learnt that making people’s lives happy and meaningful is such a rewarding accomplishment.
As a strong believer in positive thinking in the workplace, I bring in my years of experience, and it is my pride and joy to work with such an excellent, passionate and thriving team in a beautiful home.

I am passionate about crafting uplifting moments, from quiet reminiscence sessions to lively celebrations that fill the home with music, laughter, and creativity. I love to work closely with residents, families, and the wider team to ensure that everyone has opportunities to flourish in ways that feel authentic and empowering.

My name is Maxine and I am the home receptionist. I have been part of the team since September 23. Previously I worked with the corporate sector for seven years. Dealing with high-profile clients on the frontline service reception desk. Since joining the home I thoroughly enjoyed interacting with the residents and their families always trying to resolve and support with anything that may arise. No two days are the same at Chestnut Gardens making it an interesting and fun place to work.

My career in hospitality and catering started in 1995. I started working as a chef in the care sector for Maria Mallaband where I worked my way up to head Chef. I chose to join Barchester as their standards and expectations are so high. I believe a good chef is an artist and should be able to create delicious and nutritious menus from the local, seasonal produce on offer.
We have a strong passionate team here at Chestnut Gardens and we are looking forward to welcoming our residents to their new homes.

Hello, My name is Sadie, I am the Head Housekeeper at Chestnut Gardens. I strive to ensure our home is looking pristine. I respect that this is our resident's home, and take pride in making it a beautiful living environment for them all. I lead an excellent team whose high standards and attention to detail keep Chestnut Gardens immaculate at all times.

Hi, I'm Frankee. I am the youngest member of the team here at Chestnut Gardens. You will always find me with a duster in hand making sure our home is kept beautiful. I really enjoy listening and chatting with our residents and hearing their stories.

My role as the Hostess for Chestnut Gardens is pivotal. I support not only our residents making sure they have all their hospitality needs. I also help various teams in the home, kitchen and housekeeping to name a few. This means we all work together and like any well oiled machine we work wonderfully well. I used to be the deputy manager of a well known baby store. So I have lots of experience in working in a team. This one i can honestly say is one of the best.

Hello, my name is Stacy and I am a Senior Carer here. I am very excited to be part of the wonderful team here and I support our residents and their loved ones, this will always be at the heart of what I do.

Hi, my name is Afi, and I am a Care Community Lead at Chestnut Gardens Care Home. I began my journey in care in 2022, working as a carer for Barchester Healthcare.
Now, as a Care Community Lead, I strive to lead with kindness, empathy, and patience, supporting both residents and my team to ensure the highest standards of care.

Hi everyone, my name is Rose. I have worked at Chestnut since the doors opened this year. It is wonderful to watch it grow and meet new residents that always become like family. Making sure everyone is happy and healthy means so much to all of us.

Hi, My name is Bella. I support the housekeeping and laundry team here. You will usually find me in the laundry making sure everyone has lovely clean clothes, linen and towels. I have a great team and we all work well together.

My name is Teodora and I am a Senior Carer at Chestnut Gardens. I am very happy to be working for the residents. I enjoy my work and being able to support people to live a fulfilled life whilst helping to keep them safe. One of my passions is working with people that live with Dementia and I can see myself pursuing this as a specialist area in my career moving forward. I like to travel and spend time with my family when I am not at work.

I am one of the senior carers , and enjoy helping all our residents and their families.

Hello, my name is Rikardus and I am the Activities Co-ordinator at Chestnut Gardens.
I have worked for Barchester for five years and was so excited to be part of such an excellent team at this beautiful home.
Every day I look forward to supporting our residents in living a full and enriched life and especially enjoy the outdoor activities that we arrange to the local attractions, even if the weather can be unpredictable at times.We also hold loads of varied internal activities so everyone is catered for and the musicians and therapy animals are a very big hit.

My name is Julie and I am the Home Services Advisor here at Chestnut Garden Care Home. I have worked in sales and marketing for many years and previously had my own estate agency. Since joining Barchester Healthcare, I have loved being within a care home setting, helping people to find the best care for their loved ones. I feel genuinely honoured to be a part of their personal journey into joining us at Chestnut Gardens.
Frequently Asked Questions about Barchester Chestnut Gardens Care Home
What types of Care is Barchester Chestnut Gardens Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Chestnut Gardens Care Home have?
There are 72 Single Rooms.
What are the Facilities & Services at Barchester Chestnut Gardens Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Chestnut Gardens Care Home to the centre of Purley?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Chestnut Gardens Care Home to verify any information. View our terms and conditions. Barchester Chestnut Gardens Care Home has an Enhanced Service -more info.
