Llys Herbert

Ty-Draw Road, Lisvane, Cardiff CF14 0AW
Submit a Review
Top 20 carehome certificate
9.9 23 Reviews
  • Llys Herbert, Cardiff
Llys Herbert is a new purpose-built luxury care home in Cardiff. The dedicated team provides personalised residential, respite and dementia care for up to 75 older people.

Each bedroom has its own en-suite wet room and is individually decorated and beautifully furnished. The home features all the ingredients for a superb lifestyle under one roof, including a bar, hair and beauty salon, cinema and coffee shop. Outside, the lovely landscaped gardens offer a variety of seating areas, accessible pathways and raised planters – perfect for keen gardeners.

The team learn all about your loved one's personality, life story and interests so they can tailor all aspects of their care – from activities to menus – to suit their needs and wishes.

Show Llys Herbert on the Map

Care Provided by Llys Herbert

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Dorothy Pye (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023

Funding & Fees Guide for Llys Herbert

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,622
    • Self-Funded Residential Dementia Care from £1,712
    • RESPITE Self-Funded Residential Care from £1,832
    • RESPITE Self-Funded Residential Dementia Care from £1,922
  • (these prices are only a guideline, please contact Llys Herbert to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Wheelchair Access

Llys Herbert Reviews (23)

Total of 23, showing 1-20
9.9

Llys Herbert has a Review Score of 9.9 (9.941) out of 10, based on 23 reviews in the last 2 years. Over all time Llys Herbert has 23 reviews.

Overall Experience

  • 22
  • 1
  • 0
  • 0
  • 0

Date Published

23
3
7
23
0

Review from E E (Daughter of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very well looked after. The staff are very attentive, caring and friendly. They know him well and encourage his interests. We are warmly welcomed by all staff when we visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen J (Son-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent level of care and attention to needs. All staff are very friendly and helpful. Interests are considered and every effort is made to ensure engagement. The lifestyle leader organised a room, decoration and refreshments (without us asking, a lovely surprise) for my mother-in-law's 80th birthday
so that my father-in-law and the rest of the family could be included in the celebrations. It is a great relief that we know that my father-in-law is being cared for and is made comfortable 24/7.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C N (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the attention shown to Dad's needs and the care given. Staff are always welcoming and friendly and all are very helpful. Lifestyle staff have considered Dad's interests and have set up a chess club with one member of staff, who is organising this, teaching herself to play in order
to join in, really impressed with her. Escorts on mini bus trips have been excellent, this included a Christmas visit to a family members home which was lovely for Dad. Most importantly we know that Dad is being cared for and is comfortable for 24 hours a day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve W (Son of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently at Llys Herbert Care Home having respite care. This is her second time there and she is thoroughly enjoying it again.
Not only is my mum being cared for but she has also made new friends and is taking part in the daily activities.
The facilities are excellent, her room is lovely
as are the communal areas.
My mum is really grateful for everything that is been done for her and the support she is being given.
All of the staff are excellent, they are very caring and nothing is too much for them.
I can highly recommend Llys Herbert as the care home to go to for either respite or full-time from the service my mum has received.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn S (Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a stunning care home. Llys Herbert is the next level of beautiful. Superior decorated and each time I've been there the manager has been welcoming and most helpful. The rooms are gorgeous and everything looks perfect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C J (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is wonderful, from the first show around to the present.
It was a big step as a family to put our Mother in on respite, even though we knew it was needed. The whole team made the check-in a smooth, pleasant experience and put us all at ease. We are thrilled with how quickly our Mother has
settled in, made friends and joined in with the activities on offer.
It's lovely for us to see her so happy and the change in her. We call it her five-star hotel. The rooms, meals and facilities are excellent.
The care given by the team in the dementia community has been amazing.

Reply from Reviews Team, Reviews Team at Llys Herbert

Hi, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we are delighted to hear that your experience with us has been a positive one for both Mum and the family. The dementia community care team work hard to ensure that every resident is given person-centred care to help them settle in as quickly as possible as they appreciate how big a change this can be, but it is a whole team approach so thank you. Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter-in-law of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting today, my mother-in-law was going to join the Activities Manager for the chair exercise class. It was fabulous. She was very personable with all the residents, she knew all by name and their abilities to conduct some movements. She was very safety conscious of their personal limits and
referred to their progress. The activities were fun. She had a lovely way with the residents to win their confidence and trust. The mindfulness/breathing activity was relaxing and then the residents loved the end of the session doing the 'funky chicken' move, along with upbeat music. All left the room smiling and happy.

Reply from Jenny, Reviews Team at Llys Herbert

Hi, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we are very pleased to hear that your mother-in-law enjoyed the exercise class so much. The lifestyle manager works hard with the team to ensure there are plenty of exciting things going on for residents to enjoy. If you would like to provide us any further specific feedback, please use the form on the following web page: https://www.careuk.com/company/contact/feedback. Thank you for your time and we look forward to seeing more smiling faces. Many thanks, the team at Llys Herbert.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Russell S (Son of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole package at Llys Herbert is excellent. The team who look after Dad are exceptional. Their attention to detail, kindness and compassion is really superb. The culinary team are very accommodating and the chef offers tasty and delicious meals which are presented as if you're at a 5-star hotel.
The rooms are very comfortable with all of the modern needs and offer a relaxing space to rest. The facilities are plentiful and all are presented in a high-quality way. Dad has called it a 'happy place' where nothing is too much trouble. The Llys Herbert family go above and beyond to ensure it's a caring, positive and welcoming home from home. Thanks Llys Herbert, we know Dad is in great hands.

Reply from Reviews Team, Reviews Team at Llys Herbert

Hi Russell, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. It is great to hear that Dad is enjoying the chef's tasty and delicious meals and refers to his new home as his "5-star happy place".


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was taken to hospital, resulting in our decision that the time had come for him to move into a care home. As this was unexpected, we needed to do this quickly and with very little knowledge of care homes. The whole team at Llys Herbert were amazing in doing everything they could to expedite the
process and reassure us during such a difficult time. Nothing was too much trouble in making the transition as smooth as possible.
The home has everything he needs for a comfortable and happy life going forward. But, most importantly, he is being looked after by a professional and caring team.

Reply from Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we do strive to ensure all our residents are supported and cared for and continue to lead fulfilling lives whilst placed in our care. We are very grateful to hear that you feel this has been the case. Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline R (Respite Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

100% happy with Llys Herbert. Beautiful place, with gorgeous homely rooms. Fantastic staff, all so friendly and accommodating. Nothing is too much trouble. Dad was there for four weeks, and we were very sad when he had to leave. Loved watching him join in with all the activities and enjoying all the
lovely meals he was given. Whoever stays here won’t be disappointed in any way.

Reply from Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert C (Husband of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Llys Herbert since early December 2023, and we have nothing but the highest praise for the care she’s receiving. She has a comfortably furnished room with excellent en-suite facilities.
The residents’ lounge has been thoughtfully designed, and the dining room is a pleasure
to eat in. I joined her and the other residents on Christmas Day, and we were treated to a memorable and thoroughly enjoyable meal, beautifully prepared and served. It was her birthday a few weeks later, and the chef baked a superb cake, especially for her. We were joined by close family members who made the day.
Moving into a care home is a big step, and any apprehension we may have had was soon allayed after experiencing the very caring manner in which the staff look after residents. Llys Herbert is a care home where the staff really do care, and it shows.

Reply from Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. We have loved being able to celebrate such special occasions with you, your wife and your family and look forward to celebrating many more with you all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sali H (Daughter-in-law of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Completely exceeds expectations. Llys Herbert has given my mother-in-law a new lease on life. She is happier and healthier. I haven’t seen her smile so much in years (and she has a beautiful smile).

Reply from Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. Your mother-in-law's smile is completely infectious and beautiful to see.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H T (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and support from a lovely team, who are all very friendly and kind. The food is really good. Mum has been here a month now and is very happy and enjoys all the activities. It’s so lovely to see her enjoying life again.

Reply from Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine H (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed short-term respite care for my father before Christmas. I feel very lucky to have found LLys Herbert. The home is beautiful, more like a five-star luxury hotel than a care home. The staff are excellent, happy and upbeat and most importantly, kind and caring. Nothing is too much trouble for
them. Visitors are made very welcome and encouraged to use the beautiful lounge areas, with refreshments on tap. There is a cinema and hair salon. The food is excellent and well-presented. I cannot recommend highly enough for your loved ones.

Reply from Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T P (Son of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful experience we had on Christmas Day, the staff really went above and beyond to ensure Mum had a good day.
The food at Llys Herbert is very good and is a big part of the experience here.

Reply from Reviews Team, Reviews Team at Llys Herbert

Hi, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick J (Son of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was at Llys Herbert for the last months of his life. We were hugely impressed both by the home itself and especially the care and kindness that the staff gave Dad. Without exception, everyone showed him the kind of consideration that we hoped we could find, giving us great comfort and reassurance
when we could not be around. The staff went out of their way to find out about the person Dad was and had been, his interests and achievements, helping him to adjust to what must have seemed a big change in his life. We were particularly grateful for the way that the staff afforded Dad the dignity and respect he deserved at the end of his life. In our family's experience, Llys Herbert provides a very welcoming, comfortable and safe environment for residents and visitors with a variety of stimulating activities and excellent food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz N (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum (92) stayed for respite care in September 2023.
Llys Herbert is an amazing care home with beautifully appointed rooms and a range of facilities that provide comfort and a real touch of luxury. Without exception, the staff were friendly, caring and totally committed to making Mum feel welcome,
safe and at home. They also went the extra mile to make family members feel welcome. Can't thank everyone enough!

Reply from Jenny Ashton, Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience. We do hope your mum enjoyed her stay at LLys Herbert and look forward to welcoming her for some respite again soon.
At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison R (Niece of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into Llys Herbert when it was brand new. The facilities are excellent, with lovely rooms and common areas.
But the absolute best thing is the staff - they have been wonderful. Caring and responsive.
Within a week of moving in my aunt (who is 100, and elected to move in here without
any prompting, having been living independently in her own home until she moved in) announced that she was here for good! That says it all.

Reply from Jenny Ashton, Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience.
At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart A (Son of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum (95) moved into this beautiful, modern and caring home a couple of weeks ago following a stay in hospital after a fall. We as a family cannot praise enough the welcome and care she is receiving. They are having the official opening on 5th October and my wife and I are looking forward to going along.
If you are looking for care for a loved one go along to the opening day and see for yourselves. Well done to all the team at Llys Herbert.

Reply from Jenny Ashton, Reviews Team at Llys Herbert

Thank you very much for taking the time to leave us feedback about your experience.
At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Friend of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow where do I start, the manager is so kind-hearted, easy to talk to, she was simply amazing then you got my friend so lively, always smiling and made me feel welcome, I met a few of the team too, there was a girl in a pink uniform quite shy but she still had a chat with me, there was a lady in a green
uniform full of energy she came over and really politely asked if we would like a drink and a cake, we chatted for a bit and the whole time we were just laughing I think she had brown hair not sure my eyesight isn’t the best, then we met a lovely handsome man in pink uniform I wanted to take him home. This care home thinks about everyone and the staff there are very accommodating, nothing is too much trouble for them. When we were walking around there was it’s if singing and laughter, keep up the grand job.

Reply from Jenny Ashton, Reviews Team at Llys Herbert

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Please check out our website page https://www.careuk.com/care-homes/llys-herbert-cardiff/care for details of forthcoming events in our home as we would love to see you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Llys Herbert is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Llys Herbert is calculated as follows: ( (256 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 270 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Llys Herbert is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (92)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Gillian

Gillian Irish

Job Title: Home Manager

I have great pride in seeing residents enjoying their day and leading fulfilling lives at Llys Herbert.


I joined Care UK because I wanted to be part of a prestigious organisation focused on delivering outstanding care, and Care UK leads the field in this respect. It's important to have great leadership skills to motivate the team and achieve the home's potential, as well as communication skills and a good sense of humour to make every day special for the team and residents.


My favourite part of the day is seeing what a difference we can make to people’s lives. Outside of work, you’ll find me going on campervan trips, walking my dog Basil and generally being outdoors. I have recently relocated, and I am discovering the beautiful countryside and beaches in the area.


Frequently Asked Questions about Llys Herbert

What types of Care is Llys Herbert registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Llys Herbert provide?

Palliative Care & Physiotherapy are other types of care provided.

How many Rooms does Llys Herbert have?

There are 75 Single Rooms.

What are the Facilities & Services at Llys Herbert?

Own Furniture if required, Close to Local shops, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Llys Herbert to the centre of Cardiff?

3.8 mile(s) as the crow flies, distance by road may be significantly further.