Llys Herbert

Ty-Draw Road, Lisvane, Cardiff CF14 0AW
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9.7 33 Reviews
  • Llys Herbert, Cardiff
Llys Herbert is a new purpose-built luxury care home in Cardiff. The dedicated team provides personalised residential, respite and dementia care for up to 75 older people.

Each bedroom has its own en-suite wet room and is individually decorated and beautifully furnished. The home features all the ingredients for a superb lifestyle under one roof, including a bar, hair and beauty salon, cinema and coffee shop. Outside, the lovely landscaped gardens offer a variety of seating areas, accessible pathways and raised planters – perfect for keen gardeners.

The team learn all about your loved one's personality, life story and interests so they can tailor all aspects of their care – from activities to menus – to suit their needs and wishes.
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Care Provided by Llys Herbert

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1727
  • Self-Funded Residential Dementia Care: from £1822
  • RESPITE Self-Funded Residential Care: from £1937
  • RESPITE Self-Funded Residential Dementia Care: from £2032
The price(s) shown are provided by the care home. Contact Llys Herbert for full pricing details and T&Cs.

Contact Llys Herbert to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Llys Herbert to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzanne Tullet (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (75)

Llys Herbert Reviews (33)

9.7

Llys Herbert has a Review Score of 9.7 (9.657) out of 10, based on 15 reviews in the last 2 years.
Over all time Llys Herbert has 33 reviews.

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Reviewer Connection to Llys Herbert
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Total of 33, showing 1-20
Review from S L (Relative of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Llys Herbert is wonderful in general, but the VE Day celebration was a particular high spot.
It was so good to see the interaction with residents, family, carers and managers.
Everyone sang joyously while taking a period of silence and listening to Churchill's speech about victory in Europe.
My
lovely relative didn't want to go outside so we enjoyed the fun and music from inside with a glass of sparkling wine! Despite having dementia she sang all the words to the old war favourites. When I left she was animated and brimming with smiles.
Thank you!
Reply from Holly Cole, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience and we're so glad you enjoyed the VE Day celebrations, it was a wonderful day.

At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

If you would like to provide us any further specific feedback, please use the form on the feedback page of the Care UK website.

Thank you for your time, and we look forward to hearing from you.

Many thanks the Care UK team
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Review from John R (Husband of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Llys Herbert who are mostly quite young are excellent they could not be more caring with Beryl and it's no surprise that she is very fond of them all. Her face lights up when they are near and although they are busy they always seem to make time to sing a little song or have a dance with
her which I am sure makes her stay here so much better.
Reply from Holly Cole, Reviews Team at Llys HerbertHi John, thank you very much for taking the time to leave us feedback about your experience, and we're so glad your wife loves being with us as we love supporting her.

Thank you for your time

Many thanks the Care UK team
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Review from L B (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my dad is provided with. The staff are lovely with him which gives me peace of mind.
Reply from Holly Cole, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience.

At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time,
Many thanks the Care UK team
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Review from Hew O (Son of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is looked after well here.
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Review from E L (Cousin of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Llys Herbert is a beautiful home with excellent facilities. The staff are all welcoming, kind and caring. My cousin is very happy here and is well looked after.
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Review from David N (Son of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is a long-term resident. He is receiving a good level of care. We appreciate the individual dedication of staff, the fact that they spend time with him and try to engage in conversation that interests him. The staff show patience sometimes under difficult circumstances. He enjoys his food
and appreciates the help he sometimes needs during meal times. He does enjoy when the staff have been able to take him into the garden, or a short outing in the wheelchair. We find the care home well looked after, neat and tidy. We appreciate the offer to have a meal with him in the dining room or his room.
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Review from S R (Son of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always washed and changed every morning, making herself presentable is very important to her and staff realise this and always looked after her. Food is of good hotel standard and goes down well.
Activity team always very positive and frequent variety of activities. Well done all.
Reply from Holly Cole, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience, it's great to hear positive feedback for our food and activities as well as care staff, our team work hard to ensure we work together to give everyone a fulfilled life when living with us.
Thank you for your time
Many thanks the Care UK team
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Review from H C (Wife of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Modern building, well designed and well care for. Good quality food and drink.
Staff are pleasant and approachable.
The management of the home are approachable and do everything in their power to assist where possible.
Reply from Holly Cole, Reviews Team at Llys HerbertHi H C, thank you very much for taking the time to leave us feedback about your experience and your kind words about our wonderful team.
At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time
Many thanks the Care UK team
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Review from David C (Husband of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is not able to do much for herself, but has found the staff and management of Llys Herbert to be understanding of and sympathetic towards her care, capable and responsive when necessary, courteous and respectful at all times and most of all caring. Llys Herbert and its staff and residents deserve
the fine reputation afforded them.
Reply from Holly Cole, Reviews Team at Llys HerbertHi David, thank you very much for taking the time to leave us feedback about your experience.

At Llys Herbert Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Thank you for your time,

Many thanks the Care UK team
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Review from Mike A (Brother of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have nothing but praise for the professional, caring and helpful team we have met whilst selecting a care home for my sister. The whole process was made very easy for us by everyone and the warm welcome we receive at each visit is like being wrapped in a warm blanket. My sister has settled very well
and we couldn't be more delighted with our choice of care home.
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Review from E E (Daughter of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very well looked after. The staff are very attentive, caring and friendly. They know him well and encourage his interests. We are warmly welcomed by all staff when we visit.
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Review from Stephen J (Son-in-law of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent level of care and attention to needs. All staff are very friendly and helpful. Interests are considered and every effort is made to ensure engagement. The lifestyle leader organised a room, decoration and refreshments (without us asking, a lovely surprise) for my mother-in-law's 80th birthday
so that my father-in-law and the rest of the family could be included in the celebrations. It is a great relief that we know that my father-in-law is being cared for and is made comfortable 24/7.
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Review from C N (Daughter of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the attention shown to Dad's needs and the care given. Staff are always welcoming and friendly and all are very helpful. Lifestyle staff have considered Dad's interests and have set up a chess club with one member of staff, who is organising this, teaching herself to play in order
to join in, really impressed with her. Escorts on mini bus trips have been excellent, this included a Christmas visit to a family members home which was lovely for Dad. Most importantly we know that Dad is being cared for and is comfortable for 24 hours a day.
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Review from Steve W (Son of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently at Llys Herbert Care Home having respite care. This is her second time there and she is thoroughly enjoying it again.
Not only is my mum being cared for but she has also made new friends and is taking part in the daily activities.
The facilities are excellent, her room is lovely
as are the communal areas.
My mum is really grateful for everything that is been done for her and the support she is being given.
All of the staff are excellent, they are very caring and nothing is too much for them.
I can highly recommend Llys Herbert as the care home to go to for either respite or full-time from the service my mum has received.
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Review from Dawn S (Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a stunning care home. Llys Herbert is the next level of beautiful. Superior decorated and each time I've been there the manager has been welcoming and most helpful. The rooms are gorgeous and everything looks perfect.
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Review from C J (Daughter of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is wonderful, from the first show around to the present.
It was a big step as a family to put our Mother in on respite, even though we knew it was needed. The whole team made the check-in a smooth, pleasant experience and put us all at ease. We are thrilled with how quickly our Mother has
settled in, made friends and joined in with the activities on offer.
It's lovely for us to see her so happy and the change in her. We call it her five-star hotel. The rooms, meals and facilities are excellent.
The care given by the team in the dementia community has been amazing.
Reply from Reviews Team, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we are delighted to hear that your experience with us has been a positive one for both Mum and the family. The dementia community care team work hard to ensure that every resident is given person-centred care to help them settle in as quickly as possible as they appreciate how big a change this can be, but it is a whole team approach so thank you. Many thanks.
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Review from S L (Daughter-in-law of Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
When visiting today, my mother-in-law was going to join the Activities Manager for the chair exercise class. It was fabulous. She was very personable with all the residents, she knew all by name and their abilities to conduct some movements. She was very safety conscious of their personal limits and
referred to their progress. The activities were fun. She had a lovely way with the residents to win their confidence and trust. The mindfulness/breathing activity was relaxing and then the residents loved the end of the session doing the 'funky chicken' move, along with upbeat music. All left the room smiling and happy.
Reply from Jenny, Reviews Team at Llys HerbertHi, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we are very pleased to hear that your mother-in-law enjoyed the exercise class so much. The lifestyle manager works hard with the team to ensure there are plenty of exciting things going on for residents to enjoy. If you would like to provide us any further specific feedback, please use the form on the following web page: https://www.careuk.com/company/contact/feedback. Thank you for your time and we look forward to seeing more smiling faces. Many thanks, the team at Llys Herbert.
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Review from Russell S (Son of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole package at Llys Herbert is excellent. The team who look after Dad are exceptional. Their attention to detail, kindness and compassion is really superb. The culinary team are very accommodating and the chef offers tasty and delicious meals which are presented as if you're at a 5-star hotel.
The rooms are very comfortable with all of the modern needs and offer a relaxing space to rest. The facilities are plentiful and all are presented in a high-quality way. Dad has called it a 'happy place' where nothing is too much trouble. The Llys Herbert family go above and beyond to ensure it's a caring, positive and welcoming home from home. Thanks Llys Herbert, we know Dad is in great hands.
Reply from Reviews Team, Reviews Team at Llys HerbertHi Russell, thank you very much for taking the time to leave us feedback about your experience. At Llys Herbert Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. It is great to hear that Dad is enjoying the chef's tasty and delicious meals and refers to his new home as his "5-star happy place".
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Review from A G (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was taken to hospital, resulting in our decision that the time had come for him to move into a care home. As this was unexpected, we needed to do this quickly and with very little knowledge of care homes. The whole team at Llys Herbert were amazing in doing everything they could to expedite the
process and reassure us during such a difficult time. Nothing was too much trouble in making the transition as smooth as possible.
The home has everything he needs for a comfortable and happy life going forward. But, most importantly, he is being looked after by a professional and caring team.
Reply from Reviews Team at Llys HerbertThank you very much for taking the time to leave us feedback about your experience. At Llys Herbert, we set a high standard for ourselves, so we do strive to ensure all our residents are supported and cared for and continue to lead fulfilling lives whilst placed in our care. We are very grateful to hear that you feel this has been the case. Many thanks.
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Review from Caroline R (Respite Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
100% happy with Llys Herbert. Beautiful place, with gorgeous homely rooms. Fantastic staff, all so friendly and accommodating. Nothing is too much trouble. Dad was there for four weeks, and we were very sad when he had to leave. Loved watching him join in with all the activities and enjoying all the
lovely meals he was given. Whoever stays here won’t be disappointed in any way.
Reply from Reviews Team at Llys HerbertThank you very much for taking the time to leave us feedback about your experience.
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Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Llys Herbert is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.782 for Llys Herbert is calculated as follows: ( (141 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.782
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Llys Herbert is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 May 2026
Well-being
Good
Care and Support
Good
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (118)

Meet the Team (1)

Suzanne

Suzanne Tullet

Job Title: Home Manager

Having previously led the team at Winchcombe Place, I’m excited and feel privileged to lead a new team and ensure that everyone’s supported, working together and managing a team I’m proud of.


I started my working career after studying a Pharmacology degree, which led me to working in a community pharmacy and after hearing all the wonderful things about Care UK, I wanted to try something new in my career, so I joined Care UK.


Previously at Care UK, I was Deputy Manager at Winchcombe Place and have taken part in the Future Home Manager Program to help me develop my skills and understanding of a home to be a successful home manager. Within my role, I believe you need to be knowledgeable on a wide range of key areas, responsible, approachable, efficient and understanding, which has helped me develop a successful team.


Outside of work, I love to dance, and previously I’ve been featured on television in a dance competition.

Frequently Asked Questions about Llys Herbert

What types of Care is Llys Herbert registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Llys Herbert have?

There are 75 Single Rooms.

What are the Facilities & Services at Llys Herbert?

Own Furniture if required, Close to Local shops, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Llys Herbert to the centre of Cardiff?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Llys Herbert to verify any information. View our terms and conditions. Llys Herbert has an Enhanced Service - more info.