Llys Herbert

Thanks to all at Llys Herbert, You are doing a great job.

Words can't describe just how wonderful Llys Herbert is. The building and facilities are spotless, well thought out and beautifully maintained but it is the staff that truly make the Home. Nothing is too much trouble, they genuinely care about every resident and have been so supportive during what has been an incredibly difficult time for our family. My relative is not the easiest at all, but she has been welcomed with love, compassion, understanding and really has settled. I cannot express just how grateful I am to every single person I have encountered. They have gone out of their way to work with us as a family and to make my relative feel comfortable and safe. There is always something going on for residents and families to get involved with and I am eternally grateful for the support we have received and the excellent standard of care that is provided.

We as a family could not wish for a better home for our aunt.

Yours efforts are much appreciated

Moving a relative from their long-term home to a care home can be a very challenging time. The team at Llys Herbert has done a fantastic job in making this difficult transition as smooth as it could possibly be. After 4 weeks my mam is now settled and enjoying her new lease of life in this excellent and well managed facility. Thanks again to the Llys Herbert team for all that you have done and will continue to do.

I really feel that my relative is in the best place for her needs to be met and I am so pleased that we chose Llys Herbert.

Thank you everyone.

All I can say is Llys Herbert is home to my family member, she is completely happy and very settled with what was a daunting prospect. The idea of living in a Care Home really did concern her but turns out she's more than happily surprised. The staff make the place. All the staff have the same attitude towards the residents it's quite remarkable how so many wonderful personalities are under one roof.

Thank you!

The staff at Llys Herbert who are mostly quite young are excellent they could not be more caring with Beryl and it's no surprise that she is very fond of them all. Her face lights up when they are near and although they are busy they always seem to make time to sing a little song or have a dance with her which I am sure makes her stay here so much better.

I am very happy with the care my dad is provided with. The staff are lovely with him which gives me peace of mind.

My mum is looked after well here.

Llys Herbert is a beautiful home with excellent facilities. The staff are all welcoming, kind and caring. My cousin is very happy here and is well looked after.

My father is a long-term resident. He is receiving a good level of care. We appreciate the individual dedication of staff, the fact that they spend time with him and try to engage in conversation that interests him. The staff show patience sometimes under difficult circumstances. He enjoys his food and appreciates the help he sometimes needs during meal times. He does enjoy when the staff have been able to take him into the garden, or a short outing in the wheelchair. We find the care home well looked after, neat and tidy. We appreciate the offer to have a meal with him in the dining room or his room.

Activity team always very positive and frequent variety of activities. Well done all.

The management of the home are approachable and do everything in their power to assist where possible.

My wife is not able to do much for herself, but has found the staff and management of Llys Herbert to be understanding of and sympathetic towards her care, capable and responsive when necessary, courteous and respectful at all times and most of all caring. Llys Herbert and its staff and residents deserve the fine reputation afforded them.

We have nothing but praise for the professional, caring and helpful team we have met whilst selecting a care home for my sister. The whole process was made very easy for us by everyone and the warm welcome we receive at each visit is like being wrapped in a warm blanket. My sister has settled very well and we couldn't be more delighted with our choice of care home.

My father is very well looked after. The staff are very attentive, caring and friendly. They know him well and encourage his interests. We are warmly welcomed by all staff when we visit.

Excellent level of care and attention to needs. All staff are very friendly and helpful. Interests are considered and every effort is made to ensure engagement. The lifestyle leader organised a room, decoration and refreshments (without us asking, a lovely surprise) for my mother-in-law's 80th birthday so that my father-in-law and the rest of the family could be included in the celebrations. It is a great relief that we know that my father-in-law is being cared for and is made comfortable 24/7.